Smart Systems

What Smart Systems does

Smart Systems is a privately held AV integration company headquartered in Hixson (Chattanooga), Tennessee, founded in 2004 and operating across the Southeast United States with contractor licensing in both Tennessee (TN1205) and Georgia (LVU406690). The firm designs, installs, and supports audio, video, networking, and smart automation systems for residential clients, commercial enterprises, healthcare facilities, educational institutions, government buildings, and houses of worship. Its core technical offering is system integration across third-party platforms rather than proprietary technology: Smart Systems holds certifications and active partnerships with Crestron, Control4, Lutron, Sonos, QSC, Shure, Biamp, Sony, Barco, Cisco, Microsoft Teams, Zoom, and approximately 70 additional manufacturers, functioning as a single-contractor integrator that selects and orchestrates best-of-breed components for each client environment.

The company's product surface spans home theaters (including a 2011 CEDIA Award-winning installation), whole-home audio, smart home automation, lighting and shade control, security and surveillance, conference room AV, digital signage and video walls, courtroom and emergency operations center technology, telemedicine systems, sanctuary sound systems, and live streaming setups. Underlying technology consists of certified deployment skills across these platforms rather than internally developed IP; Smart Systems' value is in engineering design, installation labor, configuration, and post-installation support rather than software or hardware invention.

Revenue is generated primarily through project-based installation fees for residential ($10K-$190K range) and commercial ($0-$80K-$100K range) deployments, supplemented by recurring service contracts for priority support, remote monitoring, and maintenance. The go-to-market is direct enterprise field sales targeting businesses, government agencies, healthcare facilities, and educational institutions, supplemented by website-driven inbound inquiries, customer testimonials, and a comprehensive project portfolio as top-of-funnel content marketing. The firm is founder-led or closely held with no disclosed outside investors, no funding rounds, no M&A activity, and no documented leadership changes, indicating a stable but financially opaque operating profile.

Name

Smart Systems

Legal name

Smart Systems

Website

https://smartsysinc.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Smart Systems is a Chattanooga-based AV integrator that designs, installs, and supports audio, video, smart automation, and network systems for residential, commercial, healthcare, education, government, and house of worship clients across the Southeast US.

Ownership category

akta.pro rank

Product category

Audio Visual Integration Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Home Theater Installation, Calibration & Custom AV Services Retail (CRACAEAK)

akta.pro secondary industry

Smart Home Installation, Setup & Protection Plans Retail (CRAIAMAO)

Keywords

• AV integration services
• Smart home automation
• Commercial audio video
• Conference room AV
• Home theater installation

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. AV Integration Services: Design, installation, and commissioning of audio visual systems for residential and commercial clients. Revenue is project-based with one-time fees for system installation.
2. Hardware and Equipment Sales: Sale and installation of AV equipment including displays, speakers, control systems, networking equipment, and related hardware as part of integrated solutions.
3. Ongoing Support and Maintenance: Service contracts, remote monitoring, priority service plans, and maintenance services for installed systems. Revenue is recurring through service agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Smart Systems designs, sells, and installs audio, video, smart home automation, and networking systems for residential and commercial clients in the Southeast US. Its core offerings include custom home theaters, whole-home audio, lighting and shade control, security and surveillance, and smart home automation (Crestron, Control4, Lutron), alongside commercial AV such as conference room systems, video walls, digital signage, sanctuary sound and live streaming, courtroom and council chamber technology, emergency operations centers, and campus-wide PA. The company is paid primarily through project-based AV integration fees plus hardware/equipment sales, with recurring revenue from service contracts and remote monitoring.

Product overview

Smart Systems is a Chattanooga-based AV integration company offering comprehensive audio, video, and smart automation solutions for residential, commercial, healthcare, education, government, and worship markets. Their portfolio centers on custom home theater systems (including CEDIA Award-winning installations), whole-home audio via Sonos and multi-brand speakers, smart home automation through Crestron and Control4 platforms, security and surveillance systems, and enterprise networking infrastructure. For commercial clients, they provide conference room AV, digital signage and video walls, room scheduling, and telemedicine solutions. Their service offerings span from single-room upgrades to full facility integrations including sanctuary sound systems, live streaming, campus-wide PA, interactive classrooms, courtroom technology, emergency operations centers, and outdoor entertainment systems. The company operates as a single unified service offering rather than a software platform, providing design, installation, and ongoing support for all integrated technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Home Theater Systems Custom immersive cinema installations featuring 4K/8K projection, Dolby Atmos surround sound, motorized screens, and acoustic treatments for dedicated residential theater spaces. Sold as a project to homeowners, custom builders, and remodelers.
• Smart Home Automation Systems Unified control platform integrating lighting, motorized shades, climate, AV, and security under a single app or touchscreen using Crestron, Control4, or Lutron. Sold as a residential integration project.
• Whole-Home Audio Systems Multi-room music systems enabling streaming from any source to any room with one-touch control and mobile app management. Sold as a residential project.
• Residential Lighting and Shade Control

Quantifiable outcome

• 200+ projects delivered across residential and commercial segments
• +2 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core.

• QSCcoreTechnology or IntegrationAudio equipment manufacturer providing speakers, amplifiers, and audio processing solutions for worship and commercial installations. QSC certified technicians on staff.
• ShurecoreTechnology or IntegrationProfessional microphone and audio electronics manufacturer. Shure certified teams with deep audio expertise.
• CrestroncoreTechnology or IntegrationHome automation and commercial control systems. Crestron certified professionals on every residential and commercial installation.
• LutroncoreTechnology or IntegrationLighting control and motorized shade manufacturer. Lutron certified installations for residential and commercial projects.
• Control4coreTechnology or IntegrationSmart home automation platform providing unified control of lighting, climate, AV, and security. Control4 certified professionals.
• SonoscoreTechnology or IntegrationMulti-room audio systems and wireless speakers. Commonly integrated into whole-home audio and residential entertainment projects.
• SonycoreTechnology or IntegrationProfessional displays, projectors, and home theater equipment including 4K/8K TVs and projectors.
• BiampcoreTechnology or IntegrationProfessional audio and video conferencing equipment. Biamp certified professionals for commercial and government installations.
• BarcocoreTechnology or IntegrationVideo wall displays, wireless presentation systems, and collaboration tools.
• Ubiquiti NetworkscoreTechnology or IntegrationEnterprise Wi-Fi networking equipment and security gateways. Commonly used for home and commercial network installations.
• Axis CommunicationscoreTechnology or IntegrationIP cameras, network video recorders, and license plate recognition systems for security and surveillance.
• ZoomcoreTechnology or IntegrationVideo conferencing platform integrated into healthcare, government, and corporate AV solutions.
• Microsoft TeamscoreTechnology or IntegrationCollaboration platform integrated into conference rooms and enterprise AV systems.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• HB Communications: Northeast US AV integrator offering design, integration, and managed services to K-12, higher education, corporate, and government markets. Comparable multi-vertical integrator with similar manufacturer-certification model.
• Whitlock: AV collaboration and integration specialist delivering conference room, digital signage, and managed services to enterprise and government clients across the Eastern US. Directly comparable integrator model and vertical focus.
• Lightwerks Communication Systems: West Coast AV integrator specializing in conference room, classroom, and digital signage for corporate, education, and government clients. Directly comparable project-based integrator with similar Crestron/QSC/Biamp vendor stack.
• CompView Audio Visual: US AV integrator providing design, installation, and managed services for healthcare, government, education, and corporate clients. Comparable vertical focus and certified-technician integrator model.
• AVI Systems: Large US AV integrator providing design, integration, and managed services for enterprise, healthcare, government, and education markets. Most directly comparable to Smart Systems' commercial/government/healthcare/education vertical mix, though at materially larger scale.
• Ford Audio-Video: Regional AV integration firm serving corporate, education, government, and house-of-worship clients across the South-Central US. Comparable multi-vertical integrator model with similar project-based, certified-technician delivery.
• Spinitar: AV integration firm serving K-12, higher education, corporate, healthcare, and government markets across the Western US. Closely comparable in vertical mix, integrator business model, and manufacturer-certification approach.
• Level 3 Audio Visual: Regional AV integration firm serving corporate, education, healthcare, and government clients in the Western US. Closely comparable project-based integrator with similar multi-vendor certification approach.
• CCS Presentation Systems: National AV integrator focused on conference room, classroom, and presentation environments for education, corporate, and government clients. Closely aligned with Smart Systems' commercial AV and education verticals.

Broad incumbents

• Diversified: Large-scale AV/IT integration and media-services firm serving Fortune 500 enterprise, broadcast, and government clients. Operates in the same integrator category but at a national enterprise scale well above Smart Systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SmartSystemsCHA

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Systems