UMEDEX

What UMEDEX does

UMEDEX, Inc. is a private US healthcare technology company founded in 2011 and headquartered in Woodland Hills, California. The company has built an integrated cloud-based medical ecosystem branded the Collaborative Care Cloud (C3), comprising a portfolio of branded applications: OCEAN (a social network for healthcare connecting patients, physicians, and families), OMNI (a collaborative clinical EHR), OXYGEN (a diagnostic and imaging center suite with FDA-approved PACS), OCTANE (a mobile health services operational system), OASIS (a telemedicine suite for expert physicians), U-InTouch (family location and messaging), SnapZap (a personal health app with connected device support), U-DESIGN (a custom form/report designer), and NEMBOTS (an apps and connected-device marketplace). The company's wholly owned subsidiary AMRADNET (American Radiologist Network) provides expert physician services and holds the Joint Commission Gold Seal of Approval. UMEDEX monetizes through a mix of consumer and family subscription programs (Forever Care, My Preferred Patient, Doctors Hotline 24x7 at $19.99–$219.99/month), clinical SaaS platforms for hospitals, diagnostic centers, and physicians, sale of certified connected medical devices via NEMBOTS, and app store distribution. The Forever Care subscription program, launched in 2015 and currently active in Mumbai, Bengaluru, and Delhi, is positioned for the Indian diaspora managing aging parents' health in India through partnerships with Portea Medical, SRL Diagnostics, and NM Medical. The company operates in the USA and India, serves both enterprise healthcare providers and direct consumers, and has no disclosed external funding or headcount.

Name

UMEDEX

Legal name

UMEDEX, Inc.

Website

https://umedex.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

UMEDEX is a private US healthcare technology company operating the Collaborative Care Cloud (C3), a multi-app ecosystem spanning EHR, telemedicine, diagnostics, mobile health, and consumer health apps, serving US providers via AMRADNET and the Indian diaspora via the Forever Care subscription program in Mumbai, Bengaluru, and Delhi.

Ownership category

akta.pro rank

Product category

Healthcare Information Technology

NAICS

Computer Systems Design and Related Services (54151), Offices of Physicians (62111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Cloud-based EHR systems
• Telemedicine platforms
• Medical imaging software
• Remote patient monitoring
• Healthcare social network

Headquarters

HQ city

Simi Valley

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Services: Annual subscription programs for healthcare management including Forever Care plans ($19.99-$219.99/month), physician service subscriptions, and clinical platform access. Recurring revenue model with month-to-month or annual billing.
2. Medical Device Sales: Sale of UMEDEX Certified medical devices including pulse oximeters ($199), blood pressure monitors ($199.99), health scales ($229.99-$299.99), EKG machines ($2,995-$3,895), and patient monitors ($3,950).
3. Clinical Software Platform: SaaS-based clinical and operational solutions for hospitals, diagnostic centers, and physicians including RIS/PACS, practice management, and telemedicine platforms with subscription or usage-based pricing.
4. Healthcare Services: Integrated healthcare services including physician visits, diagnostic tests, rehabilitation, therapy, and clinical evaluation through partner networks.
5. App Store Distribution: Mobile applications distributed through Apple App Store and Google Play with in-app purchases and premium features.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

UMEDEX provides a cloud-based medical ecosystem delivering integrated clinical, operational, and social healthcare applications. The portfolio spans enterprise EHR/imaging suites (OMNI, OCTANE), operational platforms for hospitals and diagnostic centers (OXYGEN, OASIS), consumer patient apps and telemedicine tools (My Preferred Patient, Forever Care, U-InTouch), and the NEMBOTS marketplace for certified connected medical devices and third-party medical apps.

Product overview

UMEDEX is a cloud-based medical ecosystem comprising an integrated portfolio of clinical, operational, and social healthcare applications. The platform architecture centers on OCEAN as the social networking foundation connecting patients, families, and care providers. Clinical capabilities are delivered through OMNI (EHR for physicians and facilities), OXYGEN (diagnostic center and hospital management), OCTANE (mobile health services), and OASIS (telemedicine for expert physicians). Patient-facing tools include U-InTouch for secure communication and tracking, and SnapZap for personal health management. The ecosystem also includes U-DESIGN for custom form creation and NEMBOTS as an app/device marketplace. Programs like Forever Care and My Preferred Patient provide structured care management services. All components share a common cloud infrastructure enabling real-time data exchange, connected medical devices, and collaborative care workflows.

Differentiator

Problem solved

Functional benefit

Brands

• AMRADNET (American Radiologist Network): Expert physician services division providing second opinions and primary care services; earned Gold Seal of Approval from the Joint Commission.
• OASIS
• OXYGEN
• OMNI
• OCTANE
• OCEAN
• U-InTouch
• SnapZap
• Forever Care
• My Preferred Patient

Products and services

• OMNI
• OXYGEN
• OCTANE
• OASIS

Quantifiable outcome

• Over 1 million routine and emergency care services provided to patients
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Portea MedicalcoreStrategic or Co-development PartnerPortea Medical provides home visit physicians, therapists, and nurses services in India. They use UMEDEX technology to communicate patient and medical data as part of the Forever Care program.
• SRL DiagnosticscoreStrategic or Co-development PartnerSRL Diagnostics is a leading diagnostic network in India with 12 Reference Labs, 4 Centers of Excellence, 275+ Network Laboratories, and 5700+ Collection Points. UMEDEX and SRL have integrated their technologies allowing two-way communication of patient and medical data.
• NM MedicalcoreStrategic or Co-development PartnerNM Medical is a pioneer in radiology, cardiology, pathology, and preventive health checkups. Ranked among top 3 diagnostic facilities in Mumbai by Newsweek. UMEDEX has deployed its technology at NM Medical facilities allowing two-way communication of patient and medical data. Operates 9 centers across Mumbai, Pune, and Bangalore.
• JP Morgan ChaseminorOthersJP Morgan Chase provides payment processing solutions for UMEDEX's e-commerce webstore, ensuring secure and safe shopping experience for customers.
• AMRADNET (American Radiologist Network)coreStrategic or Co-development PartnerAMRADNET is UMEDEX's subsidiary providing expert physician network services with Gold Seal of Approval from Joint Commission. Has provided over 1 million care services to patients in the US and brings world-class physician services to India through the Forever Care program.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Phreesia: Phreesia provides patient intake, scheduling, registration, and engagement tools for healthcare organizations via a SaaS platform. Comparable to UMEDEX's OCEAN patient-engagement and OXYGEN scheduling/billing modules, with similar EHR-integration approach for ambulatory providers.
• Doximity: Doximity is a professional social network for physicians with secure messaging, telehealth, and news. It is most comparable to UMEDEX's OCEAN social-network-for-healthcare and U-InTouch secure messaging products, particularly in connecting physicians, patients, and caregivers.
• Practice Fusion (now Veradigm): Practice Fusion provides cloud-based EHR for small and mid-sized physician practices, with integrated e-prescribing, billing, and patient portals. It directly overlaps UMEDEX's OMNI clinical EHR offering and target segment of independent medical groups.
• eClinicalWorks: eClinicalWorks offers a cloud-based EHR, practice management, and patient engagement suite for physician practices and hospitals. It is directly comparable to UMEDEX's OMNI/OXYGEN stack and similarly targets ambulatory and mid-market providers with integrated telehealth and billing.
• Practo: Practo is an India-headquartered digital health platform offering online doctor booking, teleconsultations, EMR for clinics, and diagnostic booking. It is the most direct competitor to UMEDEX's Forever Care and Indian-facing diagnostic/physician offerings in the same Mumbai/Bengaluru/Delhi metros.
• CureMD: CureMD offers cloud-based EHR, practice management, patient portal, and medical billing for physician practices and hospitals. Direct overlap with UMEDEX's OMNI (EHR), OXYGEN (RIS/PACS/billing), and My Preferred Patient (patient portal) offerings.
• Zocdoc: Zocdoc provides online doctor scheduling, patient reviews, and telehealth booking for patients and providers in the US. Comparable to UMEDEX's patient-facing scheduling, appointment, and provider-matching components within OCEAN and My Preferred Patient.

Regional players

• Tata 1mg: Tata 1mg is a leading India digital health platform for online pharmacy, lab test booking, teleconsultations, and health content. It serves the same Indian metros as UMEDEX's Forever Care and competes on diagnostics and physician access, though with a pharmacy-led GTM.

Broad incumbents

• Teladoc Health: Teladoc is a leading US telehealth platform offering virtual visits across primary care, specialty care, and expert medical opinions. It overlaps with UMEDEX's OASIS telemedicine suite (teleradiology, telecardiology) and AMRADNET second-opinion services but at far broader scale and capital base.
• Amwell: Amwell provides an enterprise telehealth platform for health systems, payers, and physicians, with virtual specialty visits and integrated workflows. It competes directly with UMEDEX's OASIS virtual specialty offering but operates at enterprise scale and serves large US health systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/umedex

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UMEDEX