Ecom Global Network

What Ecom Global Network does

Ecom Global Network (operating as Ecom Global Systems) is a UK-incorporated private company that sells cross-border ecommerce logistics, returns management, and international shipping services through a franchise/affiliate membership model and a sales referral programme. Its core offerings are the eq8tor global ecommerce market platform, Reverse Gear (a cloud-based returns management product with carrier coverage in 80 countries), International Returns Insurance, and Global Logistics Management — sold primarily to online sellers, retailers, and B2B/B2C ecommerce businesses seeking to expand internationally into the UK/EU, USA/CA, and China/SE corridors. The company explicitly targets the pain points of customs complexity, high international shipping costs, and the operational burden of managing global returns.

The technology stack is a bespoke cloud-based platform with a web app portal and a mobile application that integrates shipping management, tracking, sales, and billing. Reverse Gear handles returns customs, repackaging, redirecting, reselling, and charity donations, with claimed savings of 50%+ versus conventional returns handling. Distribution is layered: a tiered franchise/affiliate programme (Regular through Platinum) with multi-year contracts and exclusive territorial protections; a Sales Referral Programme paying residual commissions to independent professionals; and a self-serve direct website channel. The company is headquartered in Chalfont St Giles, Buckinghamshire (UK), reports 1–10 employees, has no disclosed funding or revenue, and shows no M&A, leadership, or regulatory actions in the source data — making it a small, privately held operator whose scale is essentially opaque to outside observers.

Name

Ecom Global Network

Legal name

Ecom Global Systems

Website

https://ecomglobalsystems.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Ecom Global Network (Ecom Global Systems) is a UK-based private company that provides cross-border ecommerce logistics, returns management (Reverse Gear), and shipping services via its eq8tor platform, sold to online retailers and B2B/B2C merchants through a tiered franchise/affiliate membership and global sales referral network.

Ownership category

akta.pro rank

Product category

International Ecommerce Logistics

NAICS

General Warehousing and Storage (493110), Refrigerated Warehousing and Storage (493120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Business Support Services (5614)

SIC

Public Warehousing & Storage (4220), Deep Sea Foreign Transportation Of Freight (4412), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

Returns Management & Reverse Logistics (CRAFAMAE), Cross-border Returns, Reverse Logistics & Recommerce (CRAFAJAH), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE)

Keywords

• International ecommerce logistics
• Cross-border fulfillment services
• Returns management solutions
• Ecommerce franchise network
• Supply chain management

Headquarters

HQ city

Windsor

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Franchise/Affiliate Membership Fees: Revenue from membership-based programme with tiered packages (Regular, Bronze, Silver, Gold, Platinum). Participants pay an initial investment to join the global ecommerce network and gain access to all services including logistics, returns management, and the eq8tor platform.
2. International Returns Insurance: Insurance programme where merchants pay a small percentage of product value to receive coverage for returned items. Insurance pays out a proportion of returned item value (up to half) and covers disposal or management of returns.
3. Sales Referral Commission: Commission-based revenue from Sales Referral Programme where independent sales professionals earn residual commission based on the value of services purchased by referred clients.
4. Shipping and Fulfilment Services: Door-to-door logistics and shipping services. The company negotiates bulk contract freight rates and offers fixed costs to members. Revenue generated from freight forwarding, customs clearing, and fulfilment services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Ecom Global Network (operating as Ecom Global Systems) provides door-to-door international ecommerce logistics, fulfillment, and returns management services through a global membership network. The company combines proprietary cloud-based platforms (eq8tor for cross-border fulfillment and shipping; Reverse Gear for international returns processing) with bulk-negotiated freight rates across 60+ carrier solutions spanning 80 countries. Offerings are extended to clients through a franchise/affiliate membership programme with tiered packages and a separate sales referral programme for independent professionals.

Product overview

Ecom Global Systems offers a unified platform-plus-modules architecture for global ecommerce operations. The core platform is powered by eq8tor (global market platform for B2B/B2C ecommerce fulfilment and shipping) and Reverse Gear (cloud-based returns management software), supplemented by International Returns Insurance, Global Logistics Management, Franchise/Affiliate membership, and a Sales Referral Programme. These products work together to provide end-to-end ecommerce solutions from door-to-door logistics to returns processing and insurance.

Differentiator

Problem solved

Functional benefit

Brands

• eq8tor: Global ecommerce market platform for B2B and B2C clients offering seamless international ecommerce fulfilment and shipping, with focus on returns reselling and old stock.
• Reverse Gear

Products and services

• eq8tor Global ecommerce market platform for B2B and B2C clients offering seamless international ecommerce fulfilment and shipping, with built-in shipping management, tracking, sales, and billing management linking customer and warehouse requirements.
• Reverse Gear Cloud-based returns management solution that handles international return processes including customs, repackaging, redirecting, reselling, and charity donations, with detailed tracking via an online interface and access to 60 carrier solutions across 80 countries.
• International Returns Insurance Insurance programme that pays sellers a proportion of the value of returned items (up to half), covering costs when items go missing on return transit, are disposed of responsibly, or are resold. Premiums are based on a small percentage of product value.
• Global Logistics Management End-to-end logistics management covering distribution of goods worldwide, air and ocean freight, customs clearance support, inbound logistics procurement, tracking and tracing, palletised or bulk storage in international hubs, fulfilment and pick-and-pack services to food and pharmaceutical grade specifications, and e-logistics management.
• Franchises (Affiliates) Global ecommerce franchise-type programme offering tiered membership packages (Regular, Bronze, Silver, Gold, Platinum) giving members access to eq8tor, Reverse Gear, Returns Insurance, and the company's global network with marketing support and payment protection insurance.
• Sales Referral Programme Commission-based programme for independent sales and business development professionals worldwide to earn residual commission by introducing clients to Ecom Global Systems services, featuring unique sales codes for tracking and confidential client management.

Quantifiable outcome

• Saves 50% or more on return costs compared to conventional returns management
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Loop Returns: Loop Returns is a returns management platform focused on ecommerce merchants, offering branded returns portals, exchanges, and reverse logistics workflows. It competes most directly with Ecom Global Systems' Reverse Gear product in the returns experience layer.
• Optoro: Optoro is a reverse logistics platform that helps retailers and brands manage returns, excess inventory, and resale channels. It is highly comparable to Reverse Gear's focus on returns processing, recommerce, and old-stock disposition.
• ReturnGO: ReturnGO provides AI-driven returns management and reverse logistics automation for ecommerce brands, including international returns workflows. It overlaps directly with Reverse Gear's positioning on cost reduction and merchant-side returns automation.
• ShipBob: ShipBob is a global ecommerce fulfillment and logistics network providing international shipping, returns management, and inventory placement for DTC and B2B merchants. It competes directly with Ecom Global Systems' eq8tor and Global Logistics Management offerings for SMB cross-border merchants.
• Huboo: Huboo is a UK-based ecommerce fulfillment provider offering pan-European fulfillment, returns, and managed storage for DTC brands. It is a direct regional competitor for Ecom Global Systems' UK/EU fulfillment focus.
• Easyship: Easyship is a cross-border shipping platform providing courier rate comparison, customs documentation, and checkout-side shipping for ecommerce merchants. It overlaps with eq8tor's international fulfillment and shipping aggregation value proposition.
• ShipMonk: ShipMonk is a multi-channel 3PL offering ecommerce fulfillment, inventory management, and returns processing for SMB and mid-market merchants. It competes with Ecom Global Systems for outsourced fulfillment and returns at a similar merchant size.

Broad incumbents

• DHL eCommerce: DHL eCommerce is a major cross-border parcel and returns network operated by Deutsche Post DHL Group. It directly competes with the 80-country carrier reach that Reverse Gear and Global Logistics Management package together.
• FedEx Cross Border: FedEx Cross Border provides international shipping, returns, and customs solutions for ecommerce merchants. It overlaps with Ecom Global Systems' door-to-door cross-border logistics and returns proposition.
• Flexport: Flexport is a large-scale digital freight forwarder offering international shipping, customs brokerage, and supply chain software. It competes with the Global Logistics Management side of Ecom Global Systems, particularly for merchants moving larger cross-border volumes.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/global_ecom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ecom Global Network