What FAST LEAN SMART does

FAST LEAN SMART (legal entity Solvares FSM GmbH) is a German Field Service Management (FSM) software vendor founded in 1992 and now operating as part of the Solvares Group. The company builds software for real-time scheduling, route optimization, and field service process management, targeted at mid-market and enterprise organizations with 50 or more field service resources. Its product portfolio is anchored by VISITOUR, a dispatching and deployment planning platform powered by a proprietary in-house optimization engine called POWEROPT, which performs mass-scale assignment of thousands of orders to efficient routes within seconds and supports intraday reoptimization. Around this core, FLS offers modular add-ons: MOBILE FLOW and MOBILE X (offline-capable mobile apps for technicians), APPOINTMENT (customer self-service scheduling portal), and INSIGHTS (KPI and analytics dashboards), as well as a partner-facing POWEROPT API for embedding the optimization engine into third-party systems.

The platform integrates natively with major enterprise systems (SAP, Microsoft Dynamics 365, IBM Maximo, Salesforce) and serves verticals including facility management, building technology and HVAC, telecommunications, machinery and plant engineering, repair services, and expert/appraisal services. Named customers include Vodafone, E.ON, Olympus, Kärcher, Jungheinrich, ARBURG, WOLF, VIVAWEST, Virgin, Aqualisa, Christ Wash Systems, BM, coffema, and sanimed, with the company holding ISO 27001, 9001, and 14001 certifications across its German, Dutch, and UK offices.

The business model is enterprise SaaS with a complementary professional services layer for implementation, integration, and optimization consulting. Pricing is quote-based on annual subscription, targeting organizations with 50+ field service resources and multiple daily deployments per technician; the company claims investment amortization within the first year. Distribution combines direct enterprise sales with a channel/partner ecosystem (notably a 2025 global partnership with Microsoft for Dynamics 365 Field Service integration) and a self-serve interactive demo for product-led evaluation.

Name

FAST LEAN SMART

Legal name

Solvares FSM GmbH

Website

https://fastleansmart.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

FAST LEAN SMART (Solvares FSM GmbH) is a German Field Service Management software vendor whose VISITOUR platform uses a proprietary POWEROPT AI algorithm to optimize scheduling, routing, and mobile field processes for mid-market and enterprise organizations across telecom, energy, manufacturing, and facility management.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)

Keywords

• Field service management
• Route optimization software
• AI scheduling software
• Workforce dispatch software
• Mobile field service apps

Headquarters

HQ city

Heikendorf

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (FSM Software): Recurring subscription revenue from Field Service Management Software including VISITOUR, mobile apps, and optimization modules. Customers pay for deployment planning, route optimization, and mobile service processes. Implementation and professional services support initial deployment.
2. Professional Services: Implementation services for deploying FSM software, system integration with ERP/CRM systems, and consulting for optimization. Phased roll-out approach with modular architecture.

Pricing tiers

Distribution channels4 records

Marketing channels9 records

Core offering

FAST LEAN SMART (legally Solvares FSM GmbH) develops and sells AI-optimized Field Service Management (FSM) software under the Solvares Field Service brand. The core platform VISITOUR uses the proprietary POWEROPT algorithm to perform mass-scale dispatching, route optimization, and real-time reoptimization of field service orders. The company also offers mobile technician apps (MOBILE FLOW, MOBILE X), an appointment/self-service portal (APPOINTMENT), and analytics (INSIGHTS), plus a partner-facing POWEROPT API.

Product overview

FAST LEAN SMART (FLS) offers a unified Field Service Management (FSM) software platform — sold under the Solvares Field Service brand — architected as a core platform with modular add-ons. The centerpiece is VISITOUR, an AI-optimized scheduling and dispatch platform powered by the proprietary POWEROPT algorithm for mass-scale route and job optimization. Add-on modules include MOBILE FLOW and MOBILE X (mobile technician apps), APPOINTMENT (customer self-service and scheduling portal), and INSIGHTS (reporting and analytics). The POWEROPT API exposes the optimization engine for partner integrations. The platform targets medium and large organizations with complex field service requirements, supporting industries including facility management, building technology/HVAC, telecommunications, machinery and plant engineering, repair services, and expert/appraisal services.

Differentiator

Problem solved

Functional benefit

Brands

• VISITOUR: Field service management software for intelligent deployment planning and order control.
• POWEROPT
• MOBILE FLOW
• MOBILE X
• APPOINTMENT
• INSIGHTS

Products and services

• VISITOUR Flagship Field Service Management software providing intelligent job scheduling, dispatching, route optimization, and real-time work order tracking for medium-to-large field service organizations across multiple industries.
• POWEROPT API Partner-facing API that exposes the proprietary POWEROPT algorithm so external systems can integrate AI-based mass-scale dispatching and tour optimization, processing thousands of orders into efficient routes within seconds.
• MOBILE FLOW Mobile field service application giving technicians real-time access to job details, checklists, order information, and documentation tools, with connectivity to inside sales and dispatch.
• MOBILE X Offline-capable mobile field service app providing technicians with flexible tools to manage jobs, documents, forms, photos, and customer interactions on the go.
• APPOINTMENT Add-on Customer service and appointment portal add-on that provides end-customers with transparent scheduling information, automatic notifications, and self-service booking with precise time windows.
• INSIGHTS Add-on Reports and analytics add-on providing KPI tracking, dashboards, and operational intelligence to monitor field service performance and drive continuous optimization.

Quantifiable outcome

• Up to 95% less planning effort
• +6 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 1 January 2025Global partnership announced between Solvares Group and Microsoft. The partnership integrates VISITOUR with Microsoft Dynamics 365 Field Service, enabling seamless field service management capabilities within the Microsoft ecosystem.
• SAPcoreTechnology or IntegrationIntegration partnership enabling VISITOUR FSM software to connect with SAP ERP systems for seamless data flow and unified operations management.
• Microsoft Dynamics 365coreTechnology or IntegrationSeamless interface integration between VISITOUR and Microsoft Dynamics 365 Field Service, creating connected field service operations.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• IFS: IFS provides enterprise Field Service Management software with strong capabilities in scheduling, dispatch, and mobile workforce optimization — directly comparable to FLS's VISITOUR platform and target customer base in asset-intensive industries.
• ServiceMax (GE Digital): ServiceMax is an asset-centric FSM platform used by manufacturers and service organizations for work order management, scheduling, and mobile field execution — overlapping directly with FLS's industrial and equipment-service customers.
• Praxedo: Praxedo offers cloud-based FSM with field technician scheduling, route optimization, and mobile workflows, serving utilities and field-service-heavy mid-market and enterprise customers in Europe — a close functional competitor to FLS.
• Trimble Field Service Management: Trimble FSM (built on the former ClickSoftware assets) provides scheduling, optimization, and mobile workforce management for field service operations, competing head-on with FLS on AI-driven route and job optimization.

Broad incumbents

• Salesforce Field Service: Salesforce Field Service is part of the broader Salesforce CRM/Service Cloud platform, offering scheduling, dispatch, and mobile execution — a competing offering for FLS's enterprise customers that also integrates with the systems FLS connects to.
• ServiceNow Field Service Management: ServiceNow bundles FSM into its enterprise workflow platform alongside ITSM and CRM, providing an incumbent alternative for large organizations weighing FLS's best-of-breed scheduling against a broader platform suite.
• Microsoft Dynamics 365 Field Service: Microsoft's Dynamics 365 Field Service is both a FLS integration partner and a direct competitor — enterprises evaluating VISITOUR often compare it against Microsoft's native scheduling, dispatch, and resource optimization capabilities within the Dynamics suite.

Emerging players

• PTC ThingWorx: PTC ThingWorx combines IoT, augmented reality, and field service capabilities for industrial customers — overlapping with FLS in connected equipment service scenarios while bringing a different technology stack to the same buyers.
• OptimoRoute: OptimoRoute provides AI-based route optimization and scheduling for field service and last-mile operations, addressing similar dispatch optimization use cases to POWEROPT but typically at smaller scale and with a self-serve delivery model.
• WorkWave Service: WorkWave offers FSM and route optimization software targeted at field service businesses, providing comparable scheduling, dispatch, and mobile functionality to FLS, primarily in North American SMB and mid-market segments.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/fastleansmart
• Facebookfacebook.com/fastleansmart
• LinkedInlinkedin.com/company/fls-gmbh-fast-lean-smart

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FAST LEAN SMART