What Fiber NL does

Fiber NL B.V. (trading as Fiber Nederland) is a Dutch consumer fiber-to-the-home (FTTH) broadband operator serving residential households and, on a secondary basis, ZZP/small-business customers across the Netherlands, with availability gated by postcode. The company sells triple-play subscriptions—Internet Only, Internet + Bellen, Internet + TV, and Internet + TV + Bellen—delivered over full-fiber infrastructure with standard 1 Gbps and up to 10 Gbps where available, bundled with CANAL+ interactive television, Film1, ESPN Compleet sports, Ziggo Sport Totaal add-ons, and fixed-line telephony on flat-rate or per-minute terms. Hardware (AVM FRITZ!Box routers, settop boxes) is provided on a free-loan basis and the basic technician installation is included.

The go-to-market is direct-to-consumer and digital-first: customers self-serve via bestel.fiber.nl after passing an address-availability check, with phone-based customer support for assisted orders, plan changes, and moves. Pricing is published transparently with a 'Vaste Prijs Garantie' fixed-price guarantee for the contract term, 12- or 24-month minimum terms, free number portability, and month-to-month flexibility on add-on bundles after the minimum term. Free premium content (Film1, ESPN Compleet) is the primary commercial differentiator against incumbents KPN and Ziggo; the company explicitly avoids complexity and hidden fees.

The entity is currently held by XS Provider BV, which acquired the Fiber Nederland operations and brand from M7 Group in 2019 after M7 itself had acquired the business in late 2017 and migrated a customer subset into its Online.nl brand. Fiber NL operates within a wider Fiber Groep alongside sister brands Fiber Zakelijk (SMB fiber) and Teleplaza. The company is headquartered in Amsterdam (registered office address in Almere) with a hardware return warehouse in Veenendaal, employs 101–250 people, and claims 25 years of group-level fiber industry experience. There are no disclosed funding rounds, no AI/ML capabilities, no named enterprise customers, and no public financial statements; revenue, subscriber count, and growth rate are not disclosed in the source materials.

Name

Fiber NL

Legal name

Fiber NL B.V.

Website

https://fiber.nl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Fiber NL B.V. (Fiber Nederland) is a Dutch direct-to-consumer fiber-to-the-home broadband operator selling Internet, CANAL+ TV, and fixed-line telephony subscriptions to residential households across the Netherlands, owned by XS Provider BV.

Ownership category

akta.pro rank

Product category

Consumer Broadband Internet

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Fiber-to-the-Home (FTTH) Operators (HDAIACAB)

Keywords

• Fiber internet services
• Interactive television
• Fixed-line telephony
• Broadband subscriptions
• Triple-play bundles

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Internet subscription: Monthly recurring subscription for fiber internet connectivity. Offered as Internet Only or bundled with TV and/or telephony. Contract terms of 12 or 24 months. Revenue is recurring and predictable, billed monthly in advance.
2. TV / CANAL+ subscription: Monthly recurring TV subscription via CANAL+ with tiers: TV Standaard (€12.00/mo) and TV Compleet (€15.00/mo). TV Compleet includes ESPN Compleet. Add-ons include Entertainment pakket (€5.00/mo), Ziggo Sport Totaal (€13.95/mo). All billed monthly with optional month-to-month cancellation.
3. Fixed-line telephony subscription: Monthly recurring fixed-line telephony, either pay-per-minute (from €0.11/min) or via bundled flat-rate packages: Onbeperkt vast NL (€9.95/mo), Onbeperkt vast+mobiel NL (€14.95/mo), Onbeperkt vast+mobiel NL+buitenland (€24.95/mo). Second phone line available for €4.95/mo.
4. Hardware rental (bruikleen): Fiber provides routers (FRITZ!Box) and settop boxes on a free loan basis included with the subscription. Equipment remains property of Fiber and must be returned upon contract termination. Replacement fees apply for non-return.
5. Installation and professional services: Basic installation by technician is included free with subscription. Additional installation services (extra cabling, drilling, moving equipment) are charged at €20 per 15 minutes and €5 per 5 meters of cable. Moving/relocation charged at €24.95.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Fiber NL is a Dutch fiber-to-the-home (FTTH) operator delivering gigabit broadband internet (1 Gbps standard, up to 10 Gbps where available), interactive TV via CANAL+, and fixed-line telephony directly to residential households across the Netherlands. Subscriptions are sold as Internet Only or as bundled Internet + TV, Internet + Phone, or triple-play packages, with free FRITZ!Box router and free basic professional installation included.

Product overview

Fiber NL is a Dutch consumer telecommunications provider offering fiber-to-the-home (FTTH) internet services. The product portfolio centers on three core internet packages (Internet Only, Internet + Bellen, Internet + TV, and Internet + TV + Bellen) delivered over fiber infrastructure with speeds up to 10 Gbps. TV services are powered exclusively by CANAL+ with two tiers: TV Standaard (€12/month) and TV Compleet (€15/month, includes ESPN Compleet). Optional add-ons include ESPN Compleet sports, Ziggo Sport Totaal (€13,95/month), Film1 (included with CANAL+), and an Entertainment package (€5/month). Fixed-line telephony includes per-minute billing (from 11 ct/min) and three unlimited calling bundles (€9,95–€24,95/month). The FRITZ!Box WiFi router is provided free with internet service. Customers access self-service via MyFiber portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Only Standalone fiber-to-the-home broadband subscription delivering up to 10 Gbps (1 Gbps standard) with a free FRITZ!Box router and free basic technician installation, sold directly to Dutch residential consumers via bestel.fiber.nl.
• Internet + TV Dual-play bundle pairing Fiber NL's fiber internet with interactive TV from CANAL+ (80+ channels, Film1 included, replay/begin gemist, on-demand), targeted at Dutch residential consumers.
• Internet + Bellen Dual-play bundle combining Fiber NL's fiber internet with fixed-line telephony (pay-per-minute from €0.11/min or unlimited calling bundles), targeted at Dutch residential consumers.
• Internet + TV + Bellen Triple-play bundle combining Fiber NL's fiber internet, CANAL+ interactive TV, and fixed-line telephony in a single subscription for Dutch residential consumers.
• TV Standaard (CANAL+) Entry-level interactive TV subscription (€12.00/month) on the CANAL+ platform: 80+ channels (50+ in HD), Film1 included, Begin Gemist, Replay TV, streaming on smartphone/tablet/laptop/smart TV, and EU-wide viewing.
• TV Compleet (CANAL+) Premium interactive TV subscription (€15.00/month) on the CANAL+ platform, bundling everything in TV Standaard plus ESPN Compleet (4 channels) and pause/record functionality.
• ESPN Compleet Sports add-on offering ESPN, ESPN2, ESPN3 and ESPN4, covering Eredivisie, Keuken Kampioen Divisie, KNVB Cup, NBA, NFL, MLB and NHL; included with TV Compleet and available as a €3/month upgrade from TV Standaard.
• Ziggo Sport Totaal Optional sports add-on with 6 Ziggo Sport channels covering European football, MotoGP, tennis, golf and F1 highlights, priced at €13.95/month and available month-to-month to TV subscribers.
• Film1 Film streaming service with 4 channels (Film1 Premiere, Film1 Action, Film1 Drama, Film1 Family) offering Hollywood blockbusters, arthouse and Dutch films on demand; bundled free with Fiber NL's CANAL+ TV packages.
• Entertainment Pakket Add-on TV package of 30 extra channels spanning crime, fashion, kids (e.g. Nick Toons, Pebble TV), music (e.g. Trace Urban, Stingray), nature, news and adult content, almost all in HD, at €5/month with month-to-month cancellation.
• Vaste Bellen (Fixed-line telephony) Fixed-line telephone service delivered over the Fiber NL fiber connection (VoIP), with free number portability, pay-per-minute rates from €0.10 connection + €0.11/min, and optional unlimited calling bundles.
• Onbeperkt vast NL Unlimited calling bundle to fixed-line numbers in the Netherlands at €9.95/month, can be activated or cancelled monthly on top of the telephony subscription.
• Onbeperkt vast + mobiel NL Unlimited calling bundle to both fixed and mobile numbers in the Netherlands at €14.95/month, can be activated or cancelled monthly.
• Onbeperkt vast & mobiel NL + buitenland vast Unlimited calling bundle to Dutch fixed and mobile numbers plus fixed-line numbers in 27 international destinations (Europe, US, Canada, Australia, Morocco, Turkey) at €24.95/month, month-to-month cancellable.
• Tweede telefoonlijn Additional fixed-line telephone line with a separate number, suitable for roommates or a home-based business, at €4.95/month on top of the main telephony subscription.
• Installatieservice Professional technician installation at the customer's premises, including router setup, TV settop box connection, cable fixing up to 15 meters and functionality testing. Basic installation is free with subscription; extra work (cabling, drilling, moving equipment) is billed at €20 per 15 minutes and €5 per 5 meters of extra cable, with a separate €24.95 moving/relocation fee.

Quantifiable outcome

• Up to 10 Gbps fiber-to-the-home internet speeds
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• CANAL+ (Canal Digitaal)coreTechnology or IntegrationFiber NL distributes CANAL+ interactive TV services as the core television platform. CANAL+ provides 80+ TV channels, on-demand streaming, and the CANAL+ TV app for multi-device viewing across the EU. Fiber NL's entire TV product line is built on CANAL+'s platform, making this a core, primary partnership.
• Film1coreTechnology or IntegrationFilm1 is included standard with all Fiber NL TV packages at no extra cost (value €9.95/month). Film1 provides 4 streaming channels (Film1 Premiere, Film1 Action, Film1 Drama, Film1 Family) offering Hollywood blockbusters, arthouse, and Dutch films on demand.
• ESPN (Eredivisie Media & Marketing)coreTechnology or IntegrationESPN Compleet (ESPN, ESPN2, ESPN3, ESPN4) is included free with Fiber NL's TV Compleet package. ESPN provides Eredivisie football, Keuken Kampioen Divisie, KNVB Cup, and major US sports (NBA, NFL, MLB, NHL). This is a bundled content partnership embedded within the TV subscription product.
• AVM (FRITZ!Box)coreTechnology or IntegrationAVM provides the FRITZ!Box routers (models 5490 and 7360) that Fiber NL loans to customers free of charge as part of the subscription. The FRITZ!Box serves as the fiber modem, WiFi router, DECT base station, and VoIP gateway. Fiber also recommends AVM's FRITZ!Repeater products (1200 AX, 3000 AX, 6000 AX) for WiFi mesh network expansion.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Youfone: Dutch challenger ISP offering internet, TV, and mobile via wholesale networks (KPN fiber). Targets the same price-conscious residential segment as Fiber NL with budget-friendly bundles, representing direct price competition in the Dutch value segment.
• Budget Alles-in-1: Low-cost Dutch ISP selling internet, TV, and telephony bundles over KPN wholesale fiber. Directly competes with Fiber NL on price and triple-play bundling, appealing to the same cost-sensitive Dutch households.
• Glaspoort: KPN/JCDecaux joint venture rapidly rolling out FTTH across the Netherlands, primarily as a wholesale open-access network. Comparable as both a potential wholesale infrastructure partner and a competitive threat, since ISPs over Glaspoort fiber compete head-to-head with Fiber NL in the same postcodes.
• Solcon: Dutch ISP offering broadband, TV, and telephony services primarily over KPN and Delta Fiber wholesale networks. Comparable as a mid-tier Dutch residential ISP with a similar product structure and customer profile to Fiber NL.

Broad incumbents

• KPN: Dutch incumbent telecom providing fixed broadband (including FTTH), TV, mobile, and business services nationwide. KPN is Fiber NL's largest direct competitor and operates its own FTTH networks (including via Glaspoort JV), making it the most important benchmark for Dutch FTTH retail economics.
• Ziggo (VodafoneZiggo): Major Dutch cable MSO offering broadband, TV, and mobile via HFC network. Ziggo is a primary competitor on TV content bundling (owns Ziggo Sport, which Fiber NL resells) and on quad-play positioning; its HFC footprint and VodafoneZiggo mobile bundling are structural threats to Fiber NL's pure-fixed-line model.

Direct peers

• Online.nl: Dutch consumer ISP originally part of M7 Group alongside Fiber NL; M7 transferred a portion of Fiber NL's customers to Online.nl in 2019. Offers fiber internet and TV packages over KPN/Delta Fiber networks and remains the most direct operational and historical peer.
• Delta Fiber: Dutch fiber network operator and retail ISP providing FTTH internet, TV, and telephony across the Netherlands, often via the Delta and Caiway brands. Comparable as both a wholesale fiber supplier for some ISPs and a competing retail FTTH provider in overlapping geographies.
• Caiway: Regional Dutch cable and fiber provider (part of Delta Fiber group) serving households with broadband, TV, and telephony. Targets similar residential customers as Fiber NL, particularly in non-urban and regional Dutch markets where Fiber NL also operates.
• T-Mobile Thuis: Fixed broadband, TV, and home telephony brand operated by T-Mobile Netherlands, primarily over KPN wholesale fiber. Targets the same price-sensitive Dutch residential segment as Fiber NL with comparable triple-play bundles, making it a direct go-to-market peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/FiberNL
• YouTubeyoutube.com/channel/UC6N4eTOtPF560I8ZxmgmiDQ
• Facebookfacebook.com/fibernl
• LinkedInlinkedin.com/company/fype
• Instagraminstagram.com/fiber.nederland

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fiber NL