Frontgate Technology Solutions

What Frontgate Technology Solutions does

Frontgate Technology Solutions is a privately held, bootstrapped managed IT services provider (MSP) founded in 2000 and headquartered in Brentwood, Tennessee. The company targets small and medium-sized businesses in the greater Nashville area and across Tennessee that lack the scale to retain in-house CIOs, system engineers, or help desk staff, positioning itself as a full outsourced IT department, dedicated help desk, or project team on demand. The customer base is described as horizontal SMB, and no named logos, enterprise anchors, or vertical specializations are disclosed.

The service portfolio spans managed services with 24x7 network monitoring, network infrastructure management, live help desk support, network design and implementation, network assessment audits, business continuity and disaster recovery, and ancillary offerings including laptop/desktop repair, virus and spyware removal, data recovery, cloud services, and cybersecurity. The technology stack is conventional for an SMB MSP: Screen Connect for remote support, ITIL-based help desk practices, and support for mainstream enterprise infrastructure (Active Directory, Exchange, SonicWall, Cisco PIX, Barracuda, WatchGuard, BlackBerry Enterprise Server). No proprietary software platform, intellectual property, or AI/ML components are disclosed.

The business model is a sales-led, direct go-to-market motion with customer acquisition through website quote requests, contact forms, and word-of-mouth referrals. Revenue is generated through fixed-fee per-user-per-month managed services contracts offered in three tiers (Bronze, Silver, Gold), with pricing not publicly disclosed. The company is independently owned, has no external funding, no parent company, no M&A activity, and operates with a headcount in the 1-10 range. Its careers page claims over 100% year-over-year growth for four consecutive years, though this is self-reported and the starting revenue base is not stated.

Name

Frontgate Technology Solutions

Legal name

FrontGate Technology Solutions, LLC

Website

https://frontgatetech.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Frontgate Technology Solutions is a bootstrapped managed IT services provider founded in 2000 in Brentwood, Tennessee, delivering 24x7 monitoring, live help desk, and full outsourced IT services to small and medium-sized businesses across the Nashville area and Tennessee on fixed-fee per-user subscriptions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAEABAB

Helpdesk & End-User Support Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYBPAEAJAA

Service Desk & Help Desk Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEAIAJ

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• Managed IT services
• Network management
• Help desk support
• IT consulting
• Disaster recovery

Headquarters

HQ city

Brentwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: The company provides total systems management including network support, help desk services, and complete system monitoring under a fixed-fee per user per month model. Services are offered at three tiers: Bronze, Silver, and Gold, allowing clients to select a package that fits their budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Frontgate Technology Solutions provides managed IT services to small and medium-sized businesses, acting as a full outsourced IT department. Its core offering includes 24x7 network monitoring, a live help desk, total systems management, network infrastructure management, and tiered fixed-fee IT service packages (Bronze, Silver, Gold) delivered by certified engineers.

Product overview

Frontgate Technology Solutions is an IT managed services provider offering a comprehensive portfolio of technology services primarily for small and medium-sized businesses in the greater Nashville area. The core offering consists of Managed Services providing total systems management with 24x7 monitoring, combined with Network Infrastructure Management and Help Desk Support as primary service pillars. Additional services include Network Design and Implementation, Network Assessment Audit, Business Continuity and Disaster Recovery, and Fixed Fee IT Services offered in three tiers (Bronze, Silver, Gold). The company also provides individual services such as Laptop/Desktop Repair, Virus and Spyware Removal, Data Recovery and Backup Plan, Cloud Services, and Cyber Security. All services are delivered by certified engineers through a live help desk model.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services
• Network Infrastructure Management
• Help Desk Support
• Network Design and Implementation
• Network Assessment Audit
• Business Continuity and Disaster Recovery
• Fixed Fee IT Services (Bronze, Silver, Gold)
• Cloud Services
• Cyber Security

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• OptfinITy: OptfinITy is a managed IT services provider delivering 24x7 help desk, network management and cybersecurity for SMBs. Directly comparable service catalog and subscription pricing to Frontgate, with a similar regional scale.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider for SMBs and mid-market companies, offering 24x7 help desk, network management and cloud services on a per-user subscription basis — closely aligned with Frontgate's Bronze/Silver/Gold tiered MSP model.
• Dataprise: Dataprise is a US-based managed IT services provider serving SMB and mid-market clients with help desk, network management, and compliance support. Directly comparable to Frontgate's full-service MSP offering for SMBs, though operating across a broader East Coast footprint.
• CorCystems: CorCystems is an SMB-focused managed IT services and cloud provider offering help desk, network management and managed cloud services. Closely aligned with Frontgate's recurring-revenue MSP model for small businesses.
• ITConnexx: ITConnexx is a regional managed IT services provider offering 24x7 help desk, network management and cybersecurity for SMB clients. Directly comparable small-team MSP serving a similar customer profile with subscription-based managed services.
• NetGain Technologies: NetGain Technologies is a managed IT services provider focused on SMB and mid-market clients, delivering help desk, network management and cloud services. Comparable in target customer and recurring revenue model, though slightly larger and more geographically diversified.
• CMIT Solutions: CMIT Solutions operates a franchise network of managed IT service providers serving SMBs with help desk, network management and cybersecurity support. Directly comparable service mix to Frontgate, but distributed nationally through franchisees rather than a single regional team.
• Kelser Corporation: Kelser Corporation is a managed IT services and cybersecurity provider for SMB and mid-market organizations, with a help desk, network operations and compliance focus comparable to Frontgate's offering. Regional New England footprint versus Frontgate's Tennessee focus.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frontgate Technology Solutions