West Property Management

What West Property Management does

West Property Management is a privately held, full-service property management company headquartered in Highland, Maryland, operating across multiple Maryland counties including Howard County, the Baltimore metro area, Anne Arundel, Carroll, Harford, and Montgomery counties. Founded in 2016, the company manages $2B+ in assets across 4,000+ properties on behalf of three primary customer segments: individual rental property owners, HOA and condominium associations, and real estate buyers and sellers. Service offerings include rent collection, property inspections, maintenance coordination, tenant placement, financial reporting, licensing administration, board support, rule enforcement, and vendor management for associations, supported by a 24/7 cloud-based online portal for tenants and property owners that provides digital document storage, payment processing, and maintenance request submission.

The company's core technology is a web-based property management portal (built on a managebuilding.com platform) that provides self-service access to statements, lease terms, insurance policies, and digital documentation; the firm does not disclose proprietary AI/ML capabilities, custom algorithms, or developer-facing APIs, and the technology stack is best characterized as standard SaaS workflow software applied to local property management. Real estate brokerage services are delivered through a partnership with Samson Properties, which holds the brokerage licenses, allowing the firm to offer buy-side and sell-side representation alongside its core management practice. The firm holds no patents, trademarks registrations, certifications, or regulatory actions in the disclosed record.

The business model is a hybrid of subscription-style recurring management fees (HOA/condo association and individual rental property contracts billed monthly) and transaction-based real estate brokerage commissions, with pricing quoted on a custom basis and not publicly disclosed. Go-to-market is sales-led and consultative, anchored by free consultations, a content marketing engine (22+ blog articles plus multiple downloadable ebooks), active social media presence, and referral-driven growth from existing clients, realtors, and HOA boards. The firm is led by owner and licensed Maryland real estate broker Chris Westerlund, with a small (1-10 employee) team that has not raised disclosed external capital.

Name

West Property Management

Legal name

West Property Management

Website

https://westpropmgt.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

West Property Management is a privately held, full-service property management firm based in Highland, Maryland, serving individual rental property owners, HOA/condominium associations, and real estate buyers and sellers across Maryland with subscription-based management fees and brokerage services delivered through a Samson Properties partnership.

Ownership category

akta.pro rank

Product category

Property Management Services

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Association Compliance, Governance & Board Support Services (BPAJAHAN)

akta.pro secondary industries

Single-Family Rental (SFR) Property Management (BPAJAFAB), Multifamily Apartment Property Management (BPAJAFAA)

Keywords

• Rental property management
• HOA management services
• Condo association management
• Real estate brokerage
• Tenant placement services

Headquarters

HQ city

Highland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. HOA & Condo Association Management Fees: Recurring management fees for Homeowners Association and Condominium Association management services. Services include complete transparency in finances, rule enforcement, vendor management, and community operations.
2. Individual Rental Property Management: Management fees for individual rental property owners including rent collection, property inspections, maintenance coordination, tenant placement, and financial reporting. Services are tailored to protect property investments and keep tenants happy.
3. Real Estate Brokerage Services: Buy-side and sell-side real estate representation for property owners. The company operates in partnership with Samson Properties. Services include acquisition representation, listing and marketing, professional photography, MLS marketing, broker outreach, offer negotiation, and free market analysis.
4. Licensing and Administrative Services: Assistance with rental property licensing procedures required by jurisdiction, including preparation for inspections and ensuring all required paperwork is completed before tenant move-in.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

West Property Management is a full-service property management firm providing individual rental property management, HOA and condominium association management, and real estate brokerage services (in partnership with Samson Properties). Core services include tenant placement, rent collection, property inspections, maintenance coordination, financial reporting, licensing assistance, community association governance, rule enforcement, and buy/sell real estate representation, all supported by a 24/7 online owner and tenant portal.

Product overview

West Property Management is a full-service property management company operating three integrated service lines: (1) Individual Property Management for single-family homes and townhomes, covering tenant screening, rent collection, property inspections, maintenance coordination, financial reporting, and licensing; (2) HOA & Condo Association Management serving communities of all sizes with financial stewardship, rule enforcement, and Board support; and (3) Real Estate Services, offered through its partnership with Samson Properties, providing buy-side and sell-side brokerage for residential and small multifamily properties. All services are supported by a 24/7 Online Owner & Tenant Portal enabling landlords and tenants to access statements, maintenance requests, lease terms, and digital documents on demand.

Differentiator

Problem solved

Functional benefit

Brands

• Samson Properties: Real estate brokerage partnership operated by West Property Management for buy-side and sell-side real estate services.

Products and services

• Individual Property Management Full-service management for individual rental units including tenant placement, rent collection, property inspections, maintenance coordination, financial statements, and licensing assistance for townhomes, single-family homes, and condominiums.
• HOA & Condo Association Management
• Real Estate Services (via Samson Properties)

Quantifiable outcome

• Over $2 billion in assets managed
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Samson PropertiescoreChannel Partner/ Reseller/ DistributorWest Property Management's real estate practice operates in partnership with Samson Properties, the brokerage holding their real estate licenses. This keeps the back-office infrastructure of a regional brokerage behind every transaction while maintaining the boutique, owner-aligned service that property management clients know. Chris Westerlund leads both the property management company and the real estate practice under this partnership.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Greystar Real Estate Partners: Largest apartment and student housing manager in the U.S., operating multifamily portfolios nationwide. Operates in the same residential property management category as West but at vastly larger multifamily scale and broadly national rather than Maryland-centric.
• FirstService Residential: One of the largest community association management companies in North America, managing thousands of HOAs and condominium associations. Directly comparable to West's HOA and condo association management line, though FirstService operates at national scale rather than regional Maryland focus.
• Associa: Largest HOA and community association management company in North America, serving thousands of residential communities. Closely comparable to West's HOA/Condo association management offering, but at national scale and with broader service portfolio.
• Lincoln Property Company: National residential and multifamily property management company with thousands of units under management. Comparable to West in property management scope but operating across multiple asset classes and geographies rather than Maryland-specific focus.

Direct peers

• Real Property Management: National property management franchise serving residential rental owners across the U.S., including Maryland. Directly comparable to West's individual rental property management offering, with similar recurring management fee model and tenant placement services.
• Property Management Inc. National property management franchise offering residential and HOA management services. Comparable to West's dual PM and HOA service lines and operates through a similar franchise model serving regional markets.
• Cardinal Management Group: Mid-Atlantic HOA and condominium management firm serving Maryland, Virginia, and DC communities. Directly competes with West for HOA board contracts in overlapping Maryland markets, with similar service line and pricing model.
• Community Association Management Services (CAMS): Mid-Atlantic community association management firm serving homeowner and condominium associations. Comparable to West's HOA service line, with overlap in DC/Maryland/Virginia markets and similar board-support and financial management offerings.

Others

• Buildium: Cloud-based property management software for small-to-mid residential managers and associations. Indirect competitor to West's portal and tenant/owner self-service offering rather than direct property management competition.
• AppFolio: Cloud-based property management software platform serving residential and HOA managers. Adjacent competitor — does not provide management services directly like West, but its tenant portal and operational software increasingly competes with West's 24/7 online portal.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/WestPropMgt
• Facebookfacebook.com/westpropmgt
• LinkedInlinkedin.com/company/west-prop-management
• Instagraminstagram.com/westpropertymanagement

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Property Management