My Junna

What My Junna does

My Junna is a cloud-based SaaS platform purpose-built for client management in care management, social services, and professional guardianship workflows. The product centralizes client records, face sheets, assessments, care plan templates, tasks, calendars, community resource directories, e-signatures, and invoicing into a single HIPAA-compliant system hosted on AWS, with role-based permissions and mobile access from any device. Vertical-specific modules include court-form templates and a "Pro + Client Financials" tier for guardians that tracks client accounts, transactions, expenses, budgets, and benefits. The company is privately held, founded in 2018, headquartered in Columbus, Ohio, and self-reports serving "hundreds of customers" across the United States.

Revenue is generated through monthly SaaS subscriptions across three tiers (Essentials at $119/month for the first user and $69/month per additional user, Pro at $199/month, and Pro + Client Financials at $279/month in launch/waitlist status), augmented by tiered enterprise pricing for organizations of 10-50+ users (ranging $725-$2,655/month) and a transactional revenue layer through the Junna Pay payment-processing add-on (3.30% + $0.10 for credit cards, 1% capped at $5 for ACH, plus optional convenience fees). Distribution is mixed: a self-serve PLG sign-up at myjunna.net/register for solo practitioners, sales-assisted demos for teams, and direct enterprise sales for larger organizations - all sold online within a single-country US footprint. Marketing is content-led through a blog, social channels (Instagram, Facebook, LinkedIn), email newsletters, and free lead magnets targeting each of the three personas. Leadership is founder-led by CEO Shanna Huber, and the company maintains certifications including a published HIPAA Trust Center and Business Associate Agreement.

Name

My Junna

Legal name

My Junna

Website

https://myjunna.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

My Junna is a HIPAA-compliant, cloud-based SaaS platform for care managers, social service professionals, and professional guardians, centralizing client records, care plans, e-signatures, invoicing, and court forms into a single subscription-priced workflow tool for US care practices.

Ownership category

akta.pro rank

Product category

Care Management Software

NAICS

Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Trust, Fiduciary & Estate Planning Services (FSABADAG)

Keywords

• Care management software
• Client management platform
• Guardianship workflow tools
• HIPAA compliant SaaS
• Social services software

Headquarters

HQ city

Dublin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription (SaaS): Monthly subscription fees for access to the My Junna platform across three tiers: Essentials ($119/first user/month), Pro ($199/month), and Pro + Client Financials ($279/month). Additional users priced at $69/month for Essentials tier.
2. Junna Pay Payment Processing: Integrated payment processing for credit card and ACH transactions. Credit card fees at 3.30% + $0.10, ACH at 1% (capped at $5). Optional convenience fee (2.99% for credit card) can be passed to customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

My Junna is a cloud-based SaaS platform that centralizes client management, documentation, scheduling, invoicing, and reporting for care managers, social service professionals, and professional guardians. The platform includes domain-specific features such as customizable care plan templates, court-compliant court forms, a community resources library, e-signatures, task and calendar management, role-based permissions, analytics, and integrated payment processing (Junna Pay) with QuickBooks integration. The product is sold as a monthly subscription with three tiers (Essentials, Pro, Pro + Client Financials) plus an enterprise tier for 10+ users.

Product overview

My Junna is a unified client management software platform designed specifically for care managers, social service professionals, and guardians. The platform offers three subscription tiers: Essentials ($119/month for first user, $69/month additional users), Pro ($199/month, most popular), and Pro + Client Financials ($279/month, coming soon). The core system includes client management, case notes/time tracking, calendar, tasks, reports, e-signatures, community resources, and invoicing. The Pro tier adds robust analytics with business insights and deeper date exploration. The Pro + Client Financials tier adds client financial tracking including accounts, transactions, budgets, and financial reporting. All plans include a cloud-based mobile app, HIPAA-compliant infrastructure, and access to the QuickBooks integration for accounting. Junna Pay (integrated payment processing) is available as an add-on at $20/month (or included in Pro tier) with credit card processing at 3.30% + $0.10 and ACH at 1% capped at $5.

Differentiator

Problem solved

Functional benefit

Brands

• Junna Pay: Integrated payment processing solution for care professionals with credit card and ACH fee processing

Products and services

• My Junna Essentials Core subscription plan for solo care managers and small teams. Includes client management, case notes and time tracking, calendar, tasks, reports, 3 custom/e-signature forms, invoicing, mobile app access, and unlimited training. Priced at $119/month for the first user and $69/month for each additional user. Junna Pay is available as an add-on for $20/month.
• My Junna Pro Enhanced subscription plan adding robust business analytics, deep date exploration, key business insights, data visualization, 10 custom/e-signature forms, Junna Pay included, and 4 months of unlimited one-on-one training. Priced at $199/month.
• My Junna Pro + Client Financials Top subscription plan adding client financial tracking — client accounts, transactions and expenses, budget creation, client benefits, and financial reporting — along with 5 months of unlimited one-on-one training. Priced at $279/month. Currently 'coming soon' with a waitlist.
• Junna Pay Integrated payment processing solution that allows My Junna users to invoice clients, create retainer agreements, and process credit card (3.30% + $0.10) and ACH (1% capped at $5) payments directly from the platform. Available as a $20/month add-on to the Essentials plan or included in the Pro plan. An optional convenience fee (2.99% for credit card) can be passed to customers.

Quantifiable outcome

• Users report saving up to 10 hours per week through faster documentation and streamlined processes
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature12 records

Partnerships

Three partnerships are on record, tiered core and minor.

• QuickBookscoreTechnology or IntegrationQuickBooks integration enables seamless bookkeeping and accounting workflows. Invoices, payments, and financial data created in My Junna sync directly with QuickBooks, eliminating manual data entry and keeping accounting records synchronized.
• AWS (Amazon Web Services)coreTechnology or IntegrationMy Junna is hosted on AWS, a globally recognized leader in data security and cloud infrastructure. AWS provides the underlying secure hosting, infrastructure reliability, and global data center network that supports My Junna's HIPAA-compliant service delivery.
• Life Care Management InstituteminorOthersThe Life Care Management Institute offers educational resources and training classes for care managers, including courses on pricing services and business practices. Referenced as a recommended resource for professional development.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• TheraNest: Practice-management platform for mental-health and counseling practices. Similar feature mix (intake, notes, billing, client portal) and solo-to-mid-market customer profile targeted by My Junna's care-manager segment.
• SimplePractice: Practice-management SaaS targeting solo and small health-and-wellness practices with scheduling, documentation, and billing. Comparable SMB go-to-market and pricing structure to My Junna's Essentials tier, though broader in scope.

Direct peers

• Axxess: Vertical SaaS for home-health, hospice, and home-care agencies. Overlaps with My Junna in care-coordination and billing workflows for SMB care providers, with deeper integrations into Medicare/Medicaid billing.
• CareVoyant: Cloud-based EHR/care-management software for home-health, hospice, and private-duty agencies. Closely comparable offering to My Junna for SMB care-management workflows, serving similar care-coordination buyer.
• Foothold Technology (ContinuumCloud): EHR/case-management for behavioral-health and human-service agencies. Directly comparable to My Junna's social-services vertical for client-record management, outcomes tracking, and compliance documentation.
• Careficient: EHR/ERP for home-health, hospice, and palliative care agencies. Closely comparable SaaS offering for SMB care-management and billing workflows, including clinical documentation.
• Bonterra (formerly Social Solutions / Apricot): Case-management SaaS for social-service and human-services agencies. Directly comparable to My Junna's social-services vertical, including outcomes tracking and client records management.

Broad incumbents

• WellSky (ClearCare): Broad human-and-social-care software platform, including home-care scheduling and clinical documentation from the legacy ClearCare product. Larger incumbent with overlapping care-management capabilities and enterprise reach.
• MatrixCare: Established EHR/ERP platform for long-term and post-acute care providers (skilled nursing, senior living, home health). Larger incumbent with overlapping care-management functionality and regulatory depth.
• AlayaCare: Broader home-care platform serving mid-market and enterprise agencies with scheduling, clinical documentation, billing, and family portals. Larger, more feature-rich incumbent in adjacent care-coordination workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/myjunnasoftware
• LinkedInlinkedin.com/company/35659579/admin/dashboard
• Instagraminstagram.com/myjunnasoftware

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Junna