What Medequip Assistive Technology does

Medequip Assistive Technology is a UK-based, privately held provider of integrated community equipment services (CES) to local authorities and NHS Clinical Commissioning Groups. The company procures, stores, delivers, installs, maintains and recycles prescribed mobility and disability equipment that enables elderly and disabled individuals to live independently at home, supporting over 100,000 hospital discharges annually across 40-plus service depot locations in England and Wales, with limited presence in Scotland.

The core offering is Community Equipment Services delivered under multi-year public-sector contracts, supplemented by the Medequip Connect division providing Technology Enabled Care (TEC) — 24-hour monitored emergency response and falls-prevention telecare services via a digital telecare platform, including partnerships with Alcuris for Wirral and Rothercare for Rotherham. Retail channels include Manage At Home, an e-commerce platform with 3,000-plus mobility and disability aid SKUs, depot showrooms, and wholesale supply to other retailers. The company holds first-of-kind CECOPS corporate accreditation (including CECOPS Gold Grade and CECOPS Part 3), ISOQAR UKAS certification, BHTA, TSA and Disability Confident Leader status, positioning it as a compliance-leading incumbent in a regulated procurement category.

The revenue model is predominantly managed-services contracts with local authorities and NHS organisations, with a recurring subscription-style revenue stream from Medequip Connect TEC services, complemented by transactional hardware sales through Manage At Home (direct-to-consumer), depot retail and wholesale channels. The Managing Director is David Griffiths, and the company has expanded through acquisitions including Manage At Home (2012), an undisclosed telehealth business (2019), and Ross Care (2023), alongside a 2022 strategic partnership with Dutch medical equipment group Medux. The group operates subsidiaries Manage At Home Ltd., Cefndy-Medequip, and Medequip Connect, with a joint venture interest in Rothercare, and is targeting Net Zero by 2030 under its Project Scope initiative.

Name

Medequip Assistive Technology

Legal name

Medequip Assistive Technology Ltd.

Website

https://medequip-uk.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Medequip Assistive Technology is a UK provider of community equipment services, delivering prescribed mobility and disability aids to local authorities, the NHS, and individual consumers through 40-plus depots and a digital telecare (Medequip Connect) platform.

Ownership category

akta.pro rank

Product category

Community Equipment Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

24/7 Nurse Line, Symptom Checker & Triage (Payer-Sponsored) (HLALACAB)

akta.pro secondary industry

Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI)

Keywords

• Community equipment services
• Assistive technology supply
• Mobility aids retail
• Technology enabled care
• Medical equipment provision

Headquarters

HQ city

West Drayton

HQ country

United Kingdom

HQ region

Europe

Offices33 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Community Equipment Service Contracts: Long-term contracted services to local authorities and NHS CCGs providing community equipment loans, assessment, delivery, installation, maintenance, and recycling services to enable independent living.
2. Retail Sales (Manage At Home): Direct-to-consumer e-commerce sales of mobility and disability aids including bath lifts, rollators, grab rails, shower stools, and walking aids through www.manageathome.co.uk. Also includes over-the-counter sales at distribution centres.
3. Wholesale Supply: Bulk supply of equipment to other retailers in the assistive technology market.
4. Medequip Connect TEC Services: 24-hour monitoring and response services for technology enabled care, providing emergency assistance, falls prevention, and independent living support.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Medequip is the leading UK provider of community equipment services (CES) to local authorities and the NHS, delivering prescribed mobility, disability, and daily living equipment to people in their own homes. Services span assessment, delivery, installation, maintenance, and recycling across 40+ service depot locations. The company also operates Medequip Connect for 24-hour Technology Enabled Care (TEC) monitoring and response, and Manage At Home for direct-to-consumer e-commerce retail of assistive products.

Product overview

Medequip Assistive Technology provides an integrated portfolio of products and services for community equipment and assistive technology. The core offering is Community Equipment Services delivering prescribed mobility and disability equipment to local authorities and NHS clients UK-wide. Supporting this are retail operations through Manage At Home (ecommerce) and physical showrooms, technology-enabled care via Medequip Connect (24-hour monitoring and response services), and professional Clinical Services for occupational therapists. Additional offerings include Procurement, Contract Implementation, and Repair/Maintenance/Recycling services. The company holds CECOPS accreditation as a corporate user.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Equipment Services Contracted provision of prescribed community equipment (mobility aids, disability equipment, daily living aids) to UK local authorities and NHS Clinical Commissioning Groups, enabling people to live independently at home. Includes full equipment lifecycle from assessment through delivery, installation, maintenance, and recycling.
• Medequip Connect (Technology Enabled Care) Technology Enabled Care service offering 24-hour monitoring and emergency response for individuals at home, including falls prevention services and digital telecare solutions. Operations span Wirral, Wigan, Telford and Wrekin, Rotherham, Rawtenstall, Suffolk, Oxfordshire, Cumbria, Dorset, Derbyshire, Barnet, Wiltshire, and Sutton.
• Manage At Home Retail Direct-to-consumer e-commerce platform selling 3,000+ mobility and disability aids including bath lifts, rollators, grab rails, shower stools, walking aids, and Sidhil profiling beds. Offers free UK mainland delivery on orders over £50 and installation services for selected products.
• Clinical Services Professional support services for occupational therapists and social workers, including product demonstrations, AskSARA online self-help guidance, and educational events and training.
• Procurement Services Dedicated expert resource handling procurement, supply chain management, and product management for community equipment services contracts.
• Repair, Maintenance and Recycling Equipment maintenance, repair, and recycling services supporting the circular economy and equipment reuse programmes for community equipment service contracts.

Quantifiable outcome

• Over 100,000 hospital discharges facilitated each year through community equipment services
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

18 partnerships are on record, tiered minor, major and core.

• Prostate Cancer UKminorGTM or Marketing Partner · 1 January 2026Corporate partnership for 2026 supporting prostate cancer awareness and research.
• MeduxmajorStrategic or Co-development Partner · 1 January 2022Medequip joined forces with Dutch medical equipment group Medux in 2022, expanding telehealth capabilities and service offerings.
• RothercarecoreStrategic or Co-development PartnerPartnership between Medequip Connect and Rothercare to deliver technology-enabled care services within the Rotherham borough. Rothercare provides round-the-clock monitoring and Responder Service while Medequip handles client assessment and equipment installation.
• AlcuriscoreTechnology or IntegrationPartnership to unveil digital telecare transformation for Wirral Independence Service, enabling advanced digital care technology capabilities.
• Rotherham United Community Sports TrustminorGTM or Marketing PartnerCommunity partnership supporting health and wellbeing initiatives through sports trust activities.
• Ipswich Town FoundationminorGTM or Marketing PartnerPartnership providing matchday wheelchairs and community engagement support. Gold Friendship renewal in 2026.
• Somerset Cricket FoundationminorGTM or Marketing PartnerCommunity partnership supporting health and wellbeing through cricket foundation activities.
• Disability Sport YorkshireminorGTM or Marketing PartnerPartnership to support inclusive sport festivals and disability sports activities.
• England Community Lions PDRL TeamminorGTM or Marketing PartnerKit sponsors for Physical Disability Rugby League team, supporting inclusive sport.
• Healthwatch (Various Regions)coreStrategic or Co-development PartnerCo-production partnerships with Healthwatch organisations in Wirral, North Yorkshire, Kirklees, and other regions to research and enhance community equipment services through service user feedback.
• Age UK WirralminorGTM or Marketing PartnerPartnership to encourage return of community equipment and support community engagement initiatives.
• Royal British LegionminorGTM or Marketing PartnerOngoing partnership supporting Poppy Appeal and veterans' welfare through fundraising and community support.
• Alzheimer's SocietyminorGTM or Marketing PartnerLong-standing partnership including Trek 26 fundraising challenge, Dream Team initiatives, and community support for dementia awareness. Fundraising total exceeded £40K.
• Leicester TigersminorGTM or Marketing PartnerCommunity partnership linking up with Leicester Tigers rugby club.
• FareShareminorGTM or Marketing PartnerCollaboration with FareShare for food deliveries, supporting community welfare beyond core equipment services.
• Community CatalystsminorStrategic or Co-development PartnerPartnership supporting community-based care and independent living initiatives.
• BASE (British Association for Supported Employment)minorImplementation/ SI/ Consulting PartnerPartnership for supported employment, working together on inclusive employment strategies and PURE (Placing vulnerable Urban Residents into Employment) Project in Birmingham.
• PURE Project BirminghamminorImplementation/ SI/ Consulting PartnerInvolvement in PURE Project supporting employment for vulnerable urban residents, including supported internships programme.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• NRS Healthcare: Was the UK's largest direct competitor in community equipment services, contracting with NHS and local authorities across multiple regions. Services were transferred to Medequip in 2025 following NRS's closure, demonstrating close comparability of business models and contract types.
• Millbrook Healthcare: UK community equipment services provider competing for the same local authority and NHS contracts. Operates a similar depot-based model delivering mobility, daily living, and clinical equipment to end-users' homes.
• Tunstall Healthcare: UK-headquartered global provider of telecare and Technology Enabled Care services, directly comparable to Medequip Connect's 24/7 monitoring and response offering. Operates in the same public-sector contract channels with overlapping local authority customers.
• Appello: UK telecare and digital care services provider with a 24/7 monitoring call-centre model similar to Medequip Connect. Competes for local authority TEC contracts and is positioned for the same digital telecare transition opportunity.
• Helping Hand Company: UK manufacturer and supplier of daily living aids and mobility equipment. Comparable to Medequip on the equipment supply side, addressing the same end-user population of elderly and disabled individuals across retail and contracted channels.
• Medux: Dutch medical equipment group and Medequip's 2022 strategic partner. Operates community equipment and care services across the Netherlands and other European markets, making it both a direct peer and a platform for Medequip's potential international expansion.

Broad incumbents

• Invacare: Global medical equipment manufacturer with a broad portfolio spanning mobility, respiratory, and homecare products. Comparable to Medequip on the equipment supply side, although operating at much larger scale and across multiple international geographies.
• Drive DeVilbiss Healthcare: Global manufacturer and distributor of medical equipment including mobility, respiratory, and daily living aids. Comparable to Medequip's wholesale and equipment supply operations as one of the larger incumbents in the broader assistive technology market.
• Sunrise Medical: Global manufacturer of mobility products including manual and powered wheelchairs. Comparable to Medequip through its product portfolio relevant to community equipment services and its wholesale supply relationships with overlapping customer bases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MedequipUK
• YouTubeyoutube.com/channel/UCX8GrsjxZLb_pJrkfQp_c0Q

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medequip Assistive Technology