BCTI
BCTI is a privately held IT solutions and training provider in Gray, Tennessee, delivering network engineering, virtualization, unified communications, security, and disaster recovery services plus authorized Cisco, Microsoft, VMware, HP, and Citrix training to municipalities, healthcare providers, and enterprises across North America.
- Company typePrivate
- Founded1983
- HeadquartersGraysville, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What BCTI does
BCTI (Bailey Computing Technologies, Inc.) is a privately held IT solutions and training provider founded in May 1983 by Dr. Gene Bailey and J. Chase Boles, headquartered in company-owned facilities at 5267 Bobby Hicks Hwy., Gray, Tennessee. Chase Boles acquired full ownership in 1996 and continues to serve as President and CEO. The firm employs more than 25 people holding over 145 industry certifications across Cisco, Microsoft, VMware, HP, and Citrix, and operates as the only Cisco Premier Partner in its region with advanced specializations in IP Communications, Security, and Wireless.
BCTI delivers a portfolio of IT business solutions including network engineering, system virtualization and storage, disaster recovery and business continuity, security, wireless/mobility, unified communications (IP telephony and TelePresence), and break-fix services, alongside an instructor-led and virtual training program covering Cisco, Microsoft, VMware, CompTIA, Citrix, and Linux technologies. The firm resells hardware and software from Cisco, HP, Microsoft, VMware, and Citrix as an authorized partner, supported by Cisco Premier Plus, Microsoft Silver (Data Center and Learning Solutions), HP Gold, VMware Enterprise, APC Silver, and Ingram Micro distribution relationships.
The business operates three revenue streams — professional services, technology resale, and training — sold primarily through a four-person direct sales team of Account Executives with vertical specialization in healthcare, unified communications, and training. The customer base spans city and county municipalities, healthcare providers, and enterprise businesses across a four-state core region (Kentucky, North Carolina, Tennessee, Virginia) with deployments reaching across North America from California to North Carolina and Canada to Mexico. BCTI is also a Pearson VUE and Kryterion authorized testing center and a Cisco/Microsoft Authorized Technical Education Center, operating from a state-of-the-art training facility in Gray, TN. The CEO publicly characterizes the firm as a "multimillion-dollar business supporting thousands of users and IP endpoints".
BCTI firmographics
Firmographics- Name
- BCTI
- Legal name
- Bailey Computing Technologies, Inc.
- Website
- https://bcti.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- BCTI is a privately held IT solutions and training provider in Gray, Tennessee, delivering network engineering, virtualization, unified communications, security, and disaster recovery services plus authorized Cisco, Microsoft, VMware, HP, and Citrix training to municipalities, healthcare providers, and enterprises across North America.
- Ownership category
- akta.pro rank
BCTI industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Other Communications Equipment Manufacturing (334290), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Communications Services, Nec (4899), Communications Equipment, Nec (3669), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)
- akta.pro secondary industries
- Incident Response, Business Continuity & Crisis Management (HDABANAJ), Business Continuity Management (BCM) Platforms (HDABAIAD)
Keywords
Where BCTI is headquartered
LocationHeadquarters
- HQ city
- Graysville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
BCTI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Professional Services: Network consulting, configuration, and support services including unified communications, development, networking, storage, training, and virtualization.
- Training Services: Instructor-led technical and application training courses with both in-person and virtual delivery options.
- Technology Resale: Authorized reseller for major brands of business hardware and software including Cisco, HP, Microsoft, VMware, and Citrix products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Application Training Courses |
| Unit Pricing | Pay-as-you-go | Technical Training Courses |
| Other | Pay-as-you-go | Training Benefits |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
BCTI product offering
Product offeringCore offering
BCTI is a Gray, Tennessee-based IT solutions provider that designs, implements, and supports enterprise network, virtualization, storage, security, wireless, unified communications, and disaster recovery infrastructure for businesses, government municipalities, and healthcare organizations. The company also operates an authorized technical training business delivering Cisco, Microsoft, VMware, HP, and Citrix certification courses in person and virtually, supplemented by on-demand break-fix and remote support services.
Product overview
BCTI (Bailey Computing Technologies, Inc.) is an IT business solutions provider offering a comprehensive portfolio of technology services and training. The company provides Network Engineering Solutions, System Virtualization and Storage Solutions, Disaster Recovery and Business Continuity, Security Solutions, Wireless (Mobility) Solutions, Unified Communications (IP Telephony and TelePresence), and Break-Fix Services as its core service offerings. Additionally, BCTI delivers Application and Technical Training programs covering Microsoft Office, Microsoft Technical, Cisco, VMWare, CompTIA, and Linux technologies. BCTI operates as a strategic partner with Cisco (with Advanced Collaboration Architecture Specialization), Microsoft (Silver Partner), HP, VMware, and Citrix, reselling and implementing their solutions while providing certified training and technical support services.
Differentiator
Problem solved
Functional benefit
Products and services
- Network Engineering Solutions Design, implementation, and management of enterprise network infrastructure for businesses, municipalities, and healthcare organizations, covering routing, switching, and connectivity architecture.
- System Virtualization and Storage Solutions Server virtualization, desktop virtualization, and storage architecture design and deployment built on VMware, Microsoft, Citrix, and HP platforms, targeted at organizations modernizing their data centers.
- Disaster Recovery and Business Continuity Business continuity planning, backup architecture, and disaster recovery implementation to protect organizational operations and data against disruption, offered to commercial and public-sector clients.
- Security Solutions Network security design, threat protection, and secure architecture services for commercial, government, and healthcare clients, backed by Cisco Advanced Security specialization.
- Wireless and Mobility Solutions Enterprise wireless network design, deployment, and support enabling workforce mobility, supported by Cisco Advanced Wireless specialization.
- Unified Communications Solutions IP telephony, video conferencing, and Cisco TelePresence deployment and support, backed by Cisco Advanced Collaboration Architecture specialization.
- Break-Fix and Managed Support Services On-demand technical support, remediation, and ongoing managed services for IT infrastructure, including remote support enabled by TEAMVIEWER, delivered to business and public-sector clients.
- Authorized Technical Training Vendor-authorized certification courses for Cisco, Microsoft, VMware, HP, and Citrix delivered in the classroom and virtually, with a free repeat of the same course within six months.
- Authorized IT Hardware and Software Resale Authorized resale of Cisco, Microsoft, VMware, HP, and Citrix hardware and software as part of bundled solution and training engagements.
Quantifiable outcome
- 98% of customers strongly agree/agree that skills learned will help them at work
- +1 more outcomes
Companies that use BCTI
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
BCTI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
BCTI partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- CiscocoreBCTI is a Cisco Premier Partner with Advanced Specializations in IP Communications, Security, and Wireless. They are certified to sell, design, and deploy Cisco Collaboration Architecture solutions and hold Advanced Collaboration Architecture Specialization.
- MicrosoftcoreBCTI is a Microsoft Silver Partner in Data Center and Learning Solutions. They are also a Microsoft Certified Learning Solutions Partner (CLSP) and authorized technical education center.
- HP/Hewlett PackardcoreHP Gold Partner providing HP SMB Solutions and HP Storage Solutions. Part of HP's ExpertONE program.
- VMwarecoreVMware Enterprise Partner providing VMware vSphere training and virtualization solutions.
- CitrixsecondaryAuthorized reseller for Citrix products including XenServer Enterprise and Citrix Certified Sales Professional training.
- Ingram MicrosecondaryRecognized by Ingram Micro as Top Sales Growth Partner in the U.S. Ingram Micro serves as a distribution partner for technology products.
- APCsecondaryAPC Silver Partner for power and cooling solutions.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
BCTI competitors and assessment
Company assessmentDirect peers
- CDW: National IT solutions provider and value-added reseller of Cisco, Microsoft, HP, and VMware — directly comparable to BCTI in product portfolio, vendor partnerships, and mid-market/government/healthcare target customers, but at vastly greater scale.
- Insight Enterprises: Global IT solutions and services integrator reselling Cisco, Microsoft, HP, and VMware with strong mid-market and enterprise coverage — comparable to BCTI across vendor mix, services-plus-resale model, and verticalized healthcare/government practice.
- SHI International: Large IT solutions provider and authorized reseller for Cisco, Microsoft, HP, VMware, and Citrix with software asset management, professional services, and training — highly comparable business model and vendor stack to BCTI.
- World Wide Technology (WWT): Major Cisco Gold partner and IT solutions provider with deep networking, data center, and security practices — directly comparable as a high-certification Cisco-led systems integrator serving enterprise and government customers.
- Presidio: IT solutions provider focused on Cisco, Microsoft, and VMware with services across cloud, security, collaboration, and managed services — same vendor stack and target customer profile as BCTI.
- Connection (PC Connection): Multi-brand IT solutions reseller and services provider selling Cisco, Microsoft, HP, and VMware into enterprise, healthcare, and government — directly comparable in vendor partners, sales motion, and vertical focus.
- Zones Inc. IT solutions and managed services provider and authorized reseller for Cisco, HP, Microsoft, and VMware serving enterprise and public sector — closely comparable in vendor portfolio and business model.
- Logicalis: Global IT solutions and managed services provider with strong Cisco partnership and vertical specialization in healthcare and government — directly comparable for service breadth and vertical go-to-market.
- MicroAge: IT solutions and managed services provider reselling Cisco, Microsoft, HP, and VMware to mid-market and enterprise customers — comparable in services-plus-resale model and vendor certifications.
Regional players
- Netstar (UK) / Dataprise (US): Regional IT managed services providers with Cisco/Microsoft partnerships and vertical emphasis on healthcare and professional services — comparable at smaller scale to BCTI's regional healthcare/government mix.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
BCTI social profiles
Digital presenceBCTI compliance and trust
Trust signalCompliance32 records
BCTI financial estimates
Financial estimateRevenue estimate
Valuation estimate
BCTI leadership team
Management profileNumber of profiles
Profiles7 records
BCTI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BCTI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BCTI
What does BCTI do?
BCTI is a Gray, Tennessee-based IT solutions provider that designs, implements, and supports enterprise network, virtualization, storage, security, wireless, unified communications, and disaster recovery infrastructure for businesses, government municipalities, and healthcare organizations. The company also operates an authorized technical training business delivering Cisco, Microsoft, VMware, HP, and Citrix certification courses in person and virtually, supplemented by on-demand break-fix and remote support services.
Is BCTI a public or private company?
BCTI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BCTI founded?
BCTI was founded in 1983. It employs 51 to 100 people.
Where is BCTI based?
BCTI is headquartered in Graysville, United States, in the North America region.
How does BCTI make money?
Three revenue lines are on record. IT Professional Services are the primary driver. The others are training Services and technology Resale.
Who are BCTI's main competitors?
Direct peers on record are CDW, Insight Enterprises, SHI International, World Wide Technology (WWT), Presidio, Connection (PC Connection), Zones Inc., Logicalis and MicroAge. Netstar (UK) / Dataprise (US) is listed as a regional player.
Does BCTI have an API?
No public API is recorded for BCTI.
What industry is BCTI in?
BCTI's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services, with a secondary code of HDABANAJ, Incident Response, Business Continuity & Crisis Management. Its NAICS code is 334290 and its SIC code is 4899.