Core Business Solutions, Inc
Core Business Solutions, Inc. is a regional South Texas office technology and managed IT services provider operating as an authorized dealer for Ricoh, Konica Minolta, Dell, and others. Acquired by UBEO in 2019, the company serves SMBs, healthcare facilities, and larger organizations across the Rio Grande Valley with copiers, managed print, IT support, and security solutions.
- Company typePrivate
- Founded2003
- HeadquartersPharr, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Core Business Solutions, Inc does
Core Business Solutions, Inc. is a regional office technology and managed IT services provider headquartered in Pharr, Texas, operating as an authorized dealer for major manufacturers including Ricoh, Konica Minolta, Dell, Sharp, Epson, Zebra, SonicWall, and Cisco Meraki. Founded in 2003 and acquired by UBEO Business Services in June 2019, the company serves the Rio Grande Valley and broader South Texas market from three locations (Pharr headquarters plus branch offices in Laredo and Brownsville). Its customer base spans small and medium businesses through larger organizations, including healthcare facilities running 24-hour operations and the Rio Grande Valley Vipers professional basketball organization.
The company's core technology stack centers on office imaging and IT integration. Field operations are supported by GPS-tracked technician routing and a dynamic parts inventory system that pre-stages service vehicles based on analytics of the machines each technician supports. Remote managed services include 24/7 system monitoring with instant notification and proactive security patching. Product offerings span digital copiers and multi-function devices, production and specialty printers, IT network equipment, telephone and audio-visual systems, mailroom and document-finishing equipment, commercial shredders, and a security suite covering HD/IP cameras, mobile access control, magnetic locks, cybersecurity, and HIPAA compliance services. Service lines include on-site IT support, live help desk, remote managed services, email spam filtering, antivirus and malware protection, secure backup, document workflow and storage, professional website development, and managed print services with reported average savings of 23%.
Commercially, Core operates a sales-led go-to-market combining inbound phone sales, field sales through service technicians, an e-commerce storefront for office supplies, and manufacturer-authorized dealer relationships. Revenue is generated through hardware sales, recurring managed-service contracts, all-inclusive maintenance subscriptions, and professional services engagements. Pricing is quote-based with operating and capital lease options on copiers and printers at typical monthly payments of $100-$250, contract terms of 24-36 months, and managed print services priced as an all-inclusive monthly subscription. The company holds CompTIA Authorized Service Center and Premier Member designations and earned the PROs Elite 100 award for service excellence in the office imaging industry.
Core Business Solutions, Inc firmographics
Firmographics- Name
- Core Business Solutions, Inc
- Legal name
- Core Business Solutions
- Website
- https://cbs-tx.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Core Business Solutions, Inc. is a regional South Texas office technology and managed IT services provider operating as an authorized dealer for Ricoh, Konica Minolta, Dell, and others. Acquired by UBEO in 2019, the company serves SMBs, healthcare facilities, and larger organizations across the Rio Grande Valley with copiers, managed print, IT support, and security solutions.
- Ownership category
- akta.pro rank
Core Business Solutions, Inc industry classification
Industry- Product category
- Office Equipment and Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
Keywords
Where Core Business Solutions, Inc is headquartered
LocationHeadquarters
- HQ city
- Pharr
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Core Business Solutions, Inc business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Office Equipment Sales: Sales of copiers, printers, multi-function devices, production print equipment, and specialty print devices from manufacturers including Ricoh, Konica Minolta, Dell, and others.
- Managed Print Services: All-inclusive managed print services that supply latest printing technology, performance optimization, and centralized printer management for an all-inclusive price, providing average 23% savings.
- IT Solutions and Support: On-site support, consulting, live help desk, remote managed services, email spam filtering, antivirus/malware protection, and backup solutions delivered by certified engineers.
- Equipment Maintenance Programs: All-inclusive maintenance programs including parts, labor, toner, and unlimited access to help desk at low monthly rates. Also offers time and materials repairs.
- Professional Website Development: Website design and development services including planning, design, content, and search engine optimization.
- Office Supplies: Direct sales of office supplies including shredders, staplers, trimmers, scissors, cutting mats, mailing solutions, and professional displays.
- Security Solutions: HD and IP cameras, mobile access control, magnetic door locks, health screening technology, cybersecurity, and HIPAA compliance solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Operating leases (fair market value) with lower monthly payments |
| Subscription | Monthly | Capital leases ($1 buyout) with higher monthly payments |
| Subscription | Monthly | Office copier lease rates |
| Subscription | Monthly | Managed Print Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Core Business Solutions, Inc product offering
Product offeringCore offering
Core Business Solutions is an authorized office equipment dealer and managed services provider serving businesses in South Texas. The company sells, leases, and services copiers, multifunction printers, production print, IT networking equipment, telephone systems, and audio-visual equipment from manufacturers including Ricoh, Konica Minolta, Dell, Sharp, and Epson. It also delivers ongoing managed print services, on-site IT support, remote monitoring, cybersecurity, physical security/access control systems, HIPAA compliance, and professional website development under consolidated maintenance contracts.
Product overview
Core Business Solutions is an office technology and IT solutions provider serving the South Texas market, offering a comprehensive portfolio of office equipment products and managed IT services. The company's product offerings center around office copiers and multifunction devices (combining scan, copy, print, fax, and email capabilities), production and specialty print equipment, IT network equipment, telephone systems, audio visual equipment, mailroom equipment, document finishing products, and document destruction/shredding solutions. The company also provides a full suite of IT services including on-site support, live help desk, remote managed services, email spam filtering, antivirus/malware protection, secure backup, document workflow and storage, and managed print services. Security offerings include HD/IP cameras, mobile access control, magnetic door locks, health screening technology, cybersecurity solutions, and HIPAA compliance services. Additionally, the company offers professional website development and operates an e-commerce office supplies store. The company is a CompTIA Authorized Service Center and PROs Elite 100 member, having been acquired by UBEO Business Services in 2019.
Differentiator
Problem solved
Functional benefit
Products and services
- Office Copiers and Multi-Function Devices
- Production Print Equipment
- Specialty Print Equipment
- IT Network Equipment
- Telephone Systems
- Audio Visual Equipment
- Mailroom Equipment
- Document Finishing Equipment
- Document Destruction (Shredders)
- Managed Print Services
- Equipment Facilities Management
- On-Site IT Support and Consulting
- Live Help Desk
- Remote Managed Services
- Email Spam Filtering
- Antivirus, AntiSpyware & Malware Protection
- Safe & Secure Backup
- Document Workflow & Storage
- Professional Website Development
- HD and IP Security Cameras
- Mobile Access Control
- Magnetic Door Locks
- Contactless Health Screening Technology
- Cyber Security Solutions
- HIPAA Compliance Services
- Office Supplies Store
- Equipment Maintenance Programs
Quantifiable outcome
- Managed Print Services implementation provides average savings of 23%
- +1 more outcomes
Companies that use Core Business Solutions, Inc
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Core Business Solutions, Inc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Core Business Solutions, Inc partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- RicohcoreAuthorized dealer for Ricoh copiers, printers, and multifunction devices. Provides sales, installation, service, and maintenance for Ricoh products in the Rio Grande Valley region.
- Konica MinoltacoreAuthorized dealer for Konica Minolta office equipment including copiers, printers, and production print solutions. Provides comprehensive sales and service support.
- DellcorePartner for Dell IT network equipment including servers, PCs, laptops, routers, switches, and battery backups. Provides competitive pricing on Dell IT gear.
- CompTIAcoreComputing Technology Industry Association partnership. Company is a CompTIA Authorized Service Center and Premier Member, demonstrating IT skills and commitment to training and certification standards.
- SharpcorePartner for Sharp audio visual equipment including the popular Sharp Aquos Board and commercial grade AV products.
- UBEO Business ServicescoreIn June 2019, UBEO Business Services acquired Core Business Solutions and Copyzone. UBEO is a premier provider of printer, copier, and related office equipment sales and services.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Core Business Solutions, Inc competitors and assessment
Company assessmentDirect peers
- ImageNet Consulting: Regional office equipment dealer and managed print services provider serving Southwest markets. Directly comparable as a multi-OEM authorized dealer with MPS, IT, and document management offerings serving SMB and mid-market customers.
- Marco Technologies: Regional office technology dealer and managed services provider offering copiers, managed print, IT services, and unified communications across the Midwest. Closely comparable business model to Core Business Solutions as a multi-OEM authorized dealer with bundled managed services.
- RJ Young: Regional office equipment dealer serving the Southeast U.S. with copiers, managed print, IT services, and document management. Comparable multi-vendor authorized dealer model with similar managed services portfolio.
- Gordon Flesch Company: Family-owned office equipment dealer serving the Midwest with copiers, managed print, and document management services. Comparable as a multi-OEM authorized dealer with recurring MPS model and similar end-market focus on SMB and mid-market.
- DEX Imaging: Regional office equipment dealer and managed services provider across the Southeast U.S. offering copiers, managed print, IT, and document solutions. Closely comparable as a multi-OEM authorized dealer with similar customer base and service mix.
Broad incumbents
- Epson America: OEM of specialty print equipment (wide-format, inkjet, label printers) that Core Business Solutions resells as an authorized partner. Also competes through direct sales in select verticals.
- Konica Minolta Business Solutions USA: OEM manufacturer with direct enterprise sales motion that competes with authorized dealers including Core Business Solutions. Larger, broader portfolio but bypasses dealer channel on large accounts — a structural competitive threat to Core's Konica Minolta business.
- Ricoh USA: OEM manufacturer supplying equipment that Core Business Solutions resells as an authorized dealer. Direct enterprise sales force competes with the dealer channel on national accounts, creating channel conflict risk for Core's Ricoh-based revenue.
- Xerox: Major OEM of printers, copiers, and multifunction devices. Operates direct enterprise sales and managed print services that compete with authorized dealers like Core Business Solutions in the broader print services market.
- Sharp Electronics Corporation: OEM of copiers, multifunction devices, and AV equipment including the Aquos Board that Core Business Solutions resells. Direct enterprise sales force competes with the dealer channel on mid-market accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Core Business Solutions, Inc social profiles
Digital presenceCore Business Solutions, Inc compliance and trust
Trust signalCompliance3 records
Core Business Solutions, Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Core Business Solutions, Inc leadership team
Management profileNumber of profiles
Profiles1 record
Core Business Solutions, Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Core Business Solutions, Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Core Business Solutions, Inc
What does Core Business Solutions, Inc do?
Core Business Solutions is an authorized office equipment dealer and managed services provider serving businesses in South Texas. The company sells, leases, and services copiers, multifunction printers, production print, IT networking equipment, telephone systems, and audio-visual equipment from manufacturers including Ricoh, Konica Minolta, Dell, Sharp, and Epson. It also delivers ongoing managed print services, on-site IT support, remote monitoring, cybersecurity, physical security/access control systems, HIPAA compliance, and professional website development under consolidated maintenance contracts.
Is Core Business Solutions, Inc a public or private company?
Core Business Solutions, Inc is a private company. It is classified as corporate owned and is currently operating.
When was Core Business Solutions, Inc founded?
Core Business Solutions, Inc was founded in 2003. It employs 51 to 100 people.
Where is Core Business Solutions, Inc based?
Core Business Solutions, Inc is headquartered in Pharr, United States, in the North America region.
How does Core Business Solutions, Inc make money?
Seven revenue lines are on record. Office Equipment Sales are the primary driver. The others are managed Print Services, IT Solutions and Support, equipment Maintenance Programs, professional Website Development, office Supplies and security Solutions.
Who are Core Business Solutions, Inc's main competitors?
Direct peers on record are ImageNet Consulting, Marco Technologies, RJ Young, Gordon Flesch Company and DEX Imaging. Broad incumbents are Epson America, Konica Minolta Business Solutions USA, Ricoh USA, Xerox and Sharp Electronics Corporation.
Does Core Business Solutions, Inc have an API?
No public API is recorded for Core Business Solutions, Inc.
What industry is Core Business Solutions, Inc in?
Core Business Solutions, Inc's product category is Office Equipment and Managed IT Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals). Its NAICS code is 518 and its SIC code is 5045.