Konnect Net Ltd.
Konnect Net Limited operates a secure health information exchange platform connecting New Zealand and Australian insurers with healthcare providers for medical underwriting and claims. Its SureMed and e-Consent products serve all major NZ life insurers, the majority of NZ GPs, and a growing Australian market under parent Clanwilliam.
- Company typePrivate
- Founded2008
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Konnect Net Ltd. does
Konnect Net Limited is a New Zealand-based health information exchange platform company founded in 2008 that connects insurance companies with healthcare providers for the secure electronic exchange of medical information used in underwriting and claims. Its two core products are SureMed, a standardised health information request and response platform used by all major New Zealand life insurers, the majority of NZ GPs, 1,230+ specialists, 387 allied health practitioners, and 90 hospitals, and e-Consent, an electronic informed consent solution with full audit trails and on-device signatures. A third product, SureSmart, digitises medical claim and rehabilitation forms for the Australian market. The platform integrates natively into major practice management systems (Medtech 32, Medtech Evolution, Indici, MyPractice), enabling providers to respond to insurance requests directly within their clinical workflow.
Konnect NET operates a transaction-based revenue model: insurers pay per health information request processed through the platform, while healthcare providers use SureMed at no charge — provider time is reimbursed from insurer fees. The company sells through direct enterprise sales to insurers and self-serve portals for advisers and providers, and is compliant with NZ Privacy Act 2020, Australian Privacy Act, and APRA data-handling requirements, with annual independent security audits. Since 2018, Konnect NET has operated as a subsidiary of Clanwilliam, a Dublin-based global healthcare technology group that has invested over NZ$100 million in the ANZ healthcare technology market since 2017.
In May 2024, Konnect NET launched an Australia-specific version of its platform after a 12-month build, and in September 2024 entered a pilot with Hannover Life Re of Australasia to retrieve electronic health records for reinsurance underwriting. The platform has processed over 2.51 million health information requests since inception, reduced median turnaround times from 20+ days to 2 days, and maintains 99.94% uptime across New Zealand operations and 100% uptime over its first 90 days in Australia.
Konnect Net Ltd. firmographics
Firmographics- Name
- Konnect Net Ltd.
- Legal name
- Konnect Net Limited
- Website
- https://konnectnet.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Konnect Net Limited operates a secure health information exchange platform connecting New Zealand and Australian insurers with healthcare providers for medical underwriting and claims. Its SureMed and e-Consent products serve all major NZ life insurers, the majority of NZ GPs, and a growing Australian market under parent Clanwilliam.
- Ownership category
- akta.pro rank
Konnect Net Ltd. industry classification
Industry- Product category
- Healthcare Data Exchange & Interoperability
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Software Publishers (5132)
- SIC
- Hospital & Medical Service Plans (6324), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)
- akta.pro secondary industries
- Patient Intake, Digital Registration & eForms (HLACAEAF), Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Konnect Net Ltd. is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices4 records
Markets served
Konnect Net Ltd. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Transaction-based fees from insurers: Insurers pay fees for each health information request processed through the platform. The company pays healthcare providers from these fees for their time to respond to requests.
- Healthcare provider services (free for providers): SureMed service is provided free of charge to healthcare professionals. The service is funded by insurers who pay per transaction.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Healthcare provider access - free of charge |
| Transaction based/ take rate | Pay-as-you-go | Insurer enterprise pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Konnect Net Ltd. product offering
Product offeringCore offering
Konnect NET provides a cloud-based health information exchange platform that securely connects insurance companies with healthcare providers (GPs, specialists, allied health, hospitals) for medical underwriting and claims processing. Its two flagship products, SureMed and e-Consent, digitize and standardize the request, response, and informed-consent workflows that were previously paper-based, with native integrations into clinical practice management systems. The company monetizes transaction-based fees from insurers while making the platform free for healthcare providers.
Product overview
Konnect NET is a health data exchange platform comprising two core products: SureMed and e-Consent. SureMed is the primary platform for secure health information exchange between insurers and healthcare providers, while e-Consent handles electronic informed consent. These products serve four key segments: Healthcare Professionals (GPs, specialists, allied health), Insurance Advisers, New Business/Underwriting, and Claims Professionals. The platform integrates natively with major practice management systems (Medtech, Indici, MyPractice) and offers modules including e-App for digital applications, Track and Trace for request status monitoring, GP Lookup for database access, and various integrations with underwriting and claims workbenches. In Australia, an additional product called SureSmart digitizes medical claim and rehabilitation forms. The platform is part of Clanwilliam ANZ, a healthcare technology group.
Differentiator
Problem solved
Functional benefit
Brands
- SureMed: A secure platform for insurers and healthcare providers to easily and quickly exchange health information for insurance medical requests and claims processing.
- e-Consent
Products and services
- SureMed A secure health information exchange platform used by all major New Zealand life insurers and the majority of GPs to electronically request, complete, and return medical information for insurance underwriting and claims. Replaces 80+ inconsistent paper-based workflows with one standardized digital process, reducing turnaround times from over 20 days to about 5 days and cutting doctor/staff time per request from 35–45 minutes to 8–12 minutes.
- e-Consent An electronic informed consent solution for insurance consumers, health providers, insurers, and advisers. Provides full audit trail, identity confirmation via secure tokens, and on-device signatures, and was a finalist for the ANZIIF Insurance Innovation of the Year award.
- SureSmart A digital claim and rehabilitation form solution tailored for the Australian market. Allows health professionals to access encrypted forms from within their clinical systems and send them directly to insurers or funders, automating decisions and supporting the rehabilitation journey while maintaining APRA data-handling compliance.
- Adviser Portal A self-serve web portal for insurance advisers offering real-time visibility into the status of clients' SureMed insurance medical requests, access to digital application and claims forms, and GP insights for planning and client management.
- Konnect NET B2B API A B2B application programming interface for health data exchange between insurers and healthcare providers, enabling secure transmission of health information requests and responses and integration with insurance company systems and provider clinical databases.
Quantifiable outcome
- Health information request turnaround reduced from over 20 days to 2 days median
- +5 more outcomes
Companies that use Konnect Net Ltd.
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Konnect Net Ltd. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
Konnect Net Ltd. partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, flagship and advisory.
- Hannover Life Re of Australasia Ltd (HLR Aus)coreStrategic partnership for pilot project to improve access to electronic health records (EHRs) from healthcare providers. Over six months, Konnect NET will securely retrieve health data of consenting prospective insurance customers to help HLR Aus streamline the manual underwriting process and incorporate electronic health data into automated underwriting assessments.
- MedtechcorePMS integration partnership enabling Medtech users to respond to SureMed requests directly within their practice management system. Supported platforms include Medtech 32 and Medtech Evolution.
- IndicicorePMS integration partnership allowing Indici users to access and respond to SureMed requests directly within their clinical workflow.
- MyPracticecorePMS integration partnership enabling MyPractice users to receive and respond to SureMed requests directly within their practice management system.
- ClanwilliamflagshipParent company. Konnect NET is part of Clanwilliam, a global healthcare technology group headquartered in Dublin, Ireland, with operations across UK, Ireland, New Zealand, Australia, and India. Clanwilliam has invested over NZ$100 million in the Australasian healthcare technology market since 2017.
- HealthLinkcoreHealthLink is part of the Clanwilliam family of businesses (since 2017), combining expertise with Konnect NET to lead the market in standards and security for health data exchange.
- New Zealand Privacy CommissioneradvisoryInput sought from New Zealand Privacy Commissioner when developing the company's approach for secure health information exchange standards.
- Royal New Zealand College of General PractitionersadvisoryEngaged for input on best practice models for secure health information exchange in New Zealand.
- Royal Australian College of General PractitionersadvisoryEngaged for input on best practice models for secure health information exchange in Australia.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
Konnect Net Ltd. competitors and assessment
Company assessmentEmerging players
- Zus Health: US platform providing shared clinical data infrastructure for digital health builders, with payer-provider data exchange capabilities. Comparable as an interoperability/data-exchange layer serving insurance-adjacent workflows.
- Particle Health: US health-data API platform providing payer-to-provider clinical record exchange for insurance, life sciences and digital health use cases. Comparable in enabling insurance-grade medical data retrieval, though operating in the US.
- Health Gorilla: Clinical data exchange network connecting providers, payers and digital health platforms. Comparable in operating a federated health information network used for payer-provider clinical data retrieval.
- 1upHealth: Healthcare interoperability platform focused on FHIR-based exchange between payers, providers and developers. Comparable in offering API infrastructure for payer-provider data flows underpinning insurance use cases.
- Best Practice Software (Bp Premier): Australian PMS vendor that has built insurance and clinical-data exchange features. Comparable as a PMS-side competitor encroaching on the same medical-requests workflow Konnect NET serves.
- Redox: Healthcare API platform enabling interoperability between EHRs, payers and third-party apps. Comparable as a technology platform that connects clinical systems to insurers and payers via API-driven data exchange.
Direct peers
- HealthLink: Sister company under Clanwilliam; provides secure clinical messaging and health information exchange across NZ and Australia. Directly comparable as both sit in the payer-provider health data exchange stack within the same parent group.
- Medical Objects: Australian provider of secure clinical messaging and health information exchange between healthcare providers, insurers and third parties. Closest functional competitor in the Australia market for medical-requests and clinical correspondence delivery.
Broad incumbents
- Telstra Health (HealthShare/eHealth): Operates national-scale health information exchange and clinical messaging infrastructure in Australia. Comparable as a large, established HIE/messaging platform serving insurers, providers, and government — broader portfolio but overlapping capability.
- MedicalDirector (Telstra Health): Major PMS and clinical software vendor in Australia with healthcare interoperability capabilities. Comparable as a PMS-anchored ecosystem that touches insurance clinical workflows, though broader in scope than Konnect NET.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Konnect Net Ltd. social profiles
Digital presenceKonnect Net Ltd. compliance and trust
Trust signalCompliance7 records
Konnect Net Ltd. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Konnect Net Ltd. leadership team
Management profileNumber of profiles
Profiles2 records
Konnect Net Ltd. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Konnect Net Ltd. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Konnect Net Ltd.
What does Konnect Net Ltd. do?
Konnect NET provides a cloud-based health information exchange platform that securely connects insurance companies with healthcare providers (GPs, specialists, allied health, hospitals) for medical underwriting and claims processing. Its two flagship products, SureMed and e-Consent, digitize and standardize the request, response, and informed-consent workflows that were previously paper-based, with native integrations into clinical practice management systems. The company monetizes transaction-based fees from insurers while making the platform free for healthcare providers.
Is Konnect Net Ltd. a public or private company?
Konnect Net Ltd. is a private company. It is classified as corporate owned and is currently operating.
When was Konnect Net Ltd. founded?
Konnect Net Ltd. was founded in 2008. It employs 11 to 50 people.
Where is Konnect Net Ltd. based?
Konnect Net Ltd. is headquartered in Auckland, New Zealand, in the Oceania region.
How does Konnect Net Ltd. make money?
Two revenue lines are on record. Transaction-based fees from insurers are the primary driver. The others are healthcare provider services (free for providers).
Who are Konnect Net Ltd.'s main competitors?
Emerging players on record are Zus Health, Particle Health, Health Gorilla, 1upHealth, Best Practice Software (Bp Premier) and Redox. Direct peers are HealthLink and Medical Objects. Broad incumbents are Telstra Health (HealthShare/eHealth) and MedicalDirector (Telstra Health).
Does Konnect Net Ltd. have an API?
Yes. Konnect NET B2B API for health data exchange between insurers and healthcare providers. The API enables secure transmission of health information requests and responses, supporting integration with insurance company systems and health provider clinical databases.
What industry is Konnect Net Ltd. in?
Konnect Net Ltd.'s product category is Healthcare Data Exchange & Interoperability. Its primary akta.pro industry code is HLACABAK, Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment), with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 524292 and its SIC code is 6324.