NinePatch

What NinePatch does

NinePatch is a private healthcare technology company founded in 2018 and headquartered in Monument, Colorado. The company builds coordination infrastructure for closed-loop referral networks that connect healthcare providers, community-based organizations (CBOs), and public programs. Its core offering, the NinePatch Coordination Platform, is an API-first system that provides referral orchestration, case collaboration, resource directories, program eligibility screening, outcome tracking, analytics and reporting, and integrations with EHR systems, claims data, 211 networks, and state data hubs. The platform has been extended with NinePatch Compass, an AI-enabled decision support module, and Galaxy, an intelligence ecosystem layer for social care networks launched in December 2025.

NinePatch operates a subscription-based, quote-priced enterprise SaaS model sold through direct sales to health plans, health systems, counties, community care hubs, and community-based organizations. Its go-to-market is anchored in California through alignment with the CalAIM (California Advancing and Innovating Medi-Cal) program, DHCS requirements, Medicaid social care programs, and broader public health coordination efforts, with Colorado as its original operating base. The company pursues a multi-state strategy targeting regions with comparable Medicaid 1115 waiver structures and community care hub models.

Strategically, NinePatch positions itself at the intersection of healthcare and social determinants of health (SDOH), where fragmented referral processes historically prevent closed-loop care. By serving as the connective infrastructure between clinical providers, payers, counties, and CBOs, the company addresses a structural gap in care coordination. The recent introduction of Compass and Galaxy indicates an intent to evolve from pure workflow orchestration toward an intelligence layer that supports resource matching and program eligibility decisions, positioning the platform to capture more analytical value as coordination data accumulates across its customer base.

Name

NinePatch

Legal name

NinePatch, Inc.

Website

https://ninepatch.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

NinePatch provides API-first coordination infrastructure for closed-loop referral networks connecting healthcare providers, community organizations, and public programs across multiple U.S. states, primarily serving health plans, counties, and community care hubs engaged in Medicaid social care initiatives such as California CalAIM.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Software

NAICS

Computer Systems Design and Related Services (54151), Other Individual and Family Services (624190)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Care coordination platform
• Closed loop referrals
• Social care coordination
• Community care hubs
• Healthcare interoperability

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Platform Subscription: NinePatch operates as a coordination infrastructure platform, likely offering subscription-based access to their multi-organization care coordination platform. The platform supports CalAIM programs, Community Care Hubs, and Medicaid social care initiatives, suggesting contracts with healthcare organizations, managed care plans, and government agencies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

NinePatch sells an API-first coordination infrastructure platform—the NinePatch Connected Community Platform—that enables closed-loop referral tracking, case coordination, resource directory management, SDOH assessments, workflow engines, and cross-organization reporting across healthcare systems, community-based organizations, and public programs. It is offered to health plans, hospitals and health systems, counties, and community care hub operators to support programs such as California CalAIM, Community Care Hubs, and Medicaid social care initiatives, with companion products Galaxy (an AI-powered intelligence ecosystem layer for social care networks) and NinePatch Compass (AI-enabled decision support).

Product overview

NinePatch provides a coordination infrastructure platform for closed loop referral networks connecting healthcare providers, community organizations, and public programs. The core offering is the NinePatch Coordination Platform, which includes modules for referrals, case management, resource directories, and reporting. The company recently launched Galaxy as the intelligence ecosystem layer for social care networks. NinePatch Compass provides AI-enabled decision support. The platform is designed for Community Care Hubs, managed care plans, counties, ECM providers, and CBOs.

Differentiator

Problem solved

Functional benefit

Products and services

• NinePatch Connected Community Platform Core coordination infrastructure platform providing closed-loop referral orchestration, case collaboration across programs, resource directory, program eligibility checks, outcome tracking, analytics and reporting, and API integration layers for healthcare providers, community-based organizations, and public programs.
• Galaxy Intelligence ecosystem layer for social care networks that provides AI-powered coordination infrastructure connecting healthcare systems, community organizations, and public programs, extending the NinePatch Connected Community Platform.

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature6 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Unite Us: Unite Us is the leading social care coordination platform connecting healthcare and community-based organizations through closed-loop referral networks. It directly competes with NinePatch across health plans, CBOs, and government agencies, and has executed multiple acquisitions (NowPow, Carrot Health) to broaden its platform.
• findhelp (formerly Aunt Bertha): findhelp operates one of the largest social care referral and resource directory networks in the US, serving health plans, states, and community organizations. It competes directly with NinePatch's resource directory and closed-loop referral capabilities, particularly across Medicaid social care programs.
• Healthify (WellSky): Healthify, now part of WellSky, provides SDOH screening, referral coordination, and closed-loop tracking for health plans and providers. It is highly comparable to NinePatch as a purpose-built social care coordination platform serving similar Medicaid and managed care customers.
• Bamboo Health: Bamboo Health offers real-time care coordination, behavioral health, and substance use disorder referral networks connecting hospitals, crisis systems, and community providers. It overlaps with NinePatch in cross-organization referral tracking and care coordination workflows, particularly for Medicaid and public health customers.
• Collective Medical (PointClickCare): Collective Medical, now part of PointClickCare, powers real-time care notifications and care coordination across hospitals, health plans, and post-acute providers. While more acute-care oriented, it competes for similar cross-organization coordination budgets and integrates with HIEs in comparable ways.

Emerging players

• Pieces Technologies: Pieces Technologies applies AI to clinical and social care coordination, connecting hospital systems with community resources. It represents an emerging AI-native competitor that overlaps with NinePatch's Galaxy intelligence layer and Compass decision-support offerings.
• Socially Determined: Socially Determined provides social risk analytics and SDOH data products for health plans and providers. While more analytics-focused than NinePatch, it competes in adjacent SDOH-driven workflows that increasingly include referral coordination and community resource matching.

Broad incumbents

• Epic Systems: Epic Systems is the dominant EHR vendor with embedded population health, care coordination, and community resource features via Care Everywhere and Healthy Planet. As a broad incumbent, it competes indirectly by offering coordination functionality natively to the same health system and health plan customers NinePatch targets.
• WellSky: WellSky is a large healthcare and human services software platform that acquired Healthify to expand into social care coordination. As a broad incumbent with deep post-acute and community provider reach, it competes with NinePatch for managed care and community-based organization contracts.

Others

• Contexture: Contexture is a health information exchange and data utility organization that NinePatch explicitly engages with at its 2026 Summit. Contexture operates as ecosystem infrastructure that NinePatch's platform integrates with, positioning it as a channel partner and interoperability counterpart rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NinePatch