J. Alexander s Restaurants
- Company typePrivate
- Founded1991
- HeadquartersHouston, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
J. Alexander s Restaurants firmographics
Firmographics- Name
- J. Alexander s Restaurants
- Legal name
- J. Alexander's Holdings, LLC
- Website
- https://jalexanders.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
J. Alexander s Restaurants industry classification
Industry- Product category
- Casual Upscale Dining
- NAICS
- Restaurants and Other Eating Places (72251), Food Services and Drinking Places (722)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)
- akta.pro primary industry
- Steakhouses & Seafood Restaurants (THAFACAE)
- akta.pro secondary industry
- Farm-to-Table & Contemporary American Restaurants (THAFACAF)
Keywords
Where J. Alexander s Restaurants is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices42 records
Markets served
J. Alexander s Restaurants business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Dine-In Restaurant Service: Full-service table dining with wood-fired steaks, fresh seafood, cocktails, and made-from-scratch desserts. Revenue generated through food and beverage sales during lunch and dinner service.
- Online Ordering (Pickup/Delivery): Customers place orders through OLO platform for quick pickup or delivery, enabling off-premise dining revenue.
- Private Dining Events: Private event hosting for groups of 10-30+ with dedicated event spaces, menus, and event coordinators at select locations.
- Gift Cards: Physical and digital gift cards sold through Cashstar platform, creating future revenue recognition upon redemption.
- VIP Club Subscriptions: Loyalty program with email marketing communications for special offers, events, and promotions managed through Punchh platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Full-service dining with wood-fired steaks, fresh seafood, cocktails, and made-from-scratch desserts |
| Transaction based/ take rate | Pay-as-you-go | Online ordering for pickup and delivery |
| Transaction based/ take rate | Pay-as-you-go | Private dining events with dedicated event spaces |
| One time/ perpetual license | Pay-as-you-go | Gift cards available in any denomination |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
J. Alexander s Restaurants product offering
Product offeringCore offering
J. Alexander's operates a chain of contemporary American full-service restaurants featuring wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts. The chain spans 40+ locations across 17 U.S. states, complemented by online ordering for pickup and delivery, table reservations, private dining rooms, gift cards, and a VIP loyalty program.
Product overview
J. Alexander's is a contemporary American restaurant chain operating as a single unified dining brand under parent company SPB Hospitality LLC. The core offering is full-service upscale dining featuring wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts. Supporting the dine-in experience, the portfolio includes online ordering (via Olo), table reservations (via Resy), gift cards (via Cashstar), a VIP Club loyalty program (via Punchh), private dining rooms at select locations, happy hour bar specials, and brunch menus at select locations. The restaurant chain spans over 40 locations across the United States.
Differentiator
Problem solved
Functional benefit
Brands
- Stoney River: Steakhouse restaurant brand operated by the same parent company, SPB Hospitality
Products and services
- J. Alexander's Restaurant Dining Full-service contemporary American restaurant offering wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts at 40+ locations across 17 U.S. states for lunch and dinner.
- Private Dining Private event hosting at select locations (Chandler, Naples, Annapolis, Clifton, Plano) with dedicated event spaces, custom menus, and event coordinators for groups of 10-30+ guests for events such as birthday parties and business dinners.
- Online Ordering Streamlined online ordering system through the OLO platform enabling customers to place orders for quick pickup or delivery from J. Alexander's restaurant locations.
- VIP Club Loyalty Program Customer loyalty program allowing members to receive updates on news, features, special events, and promotional offers via email, managed through the Punchh platform.
- Gift Cards Physical and digital gift cards available for purchase online in any denomination, never expire, and are redeemable for dine-in or carryout at any J. Alexander's location.
- Reservations Table reservation service available at all J. Alexander's operating locations, powered by the Resy platform, allowing customers to book tables online.
- Happy Hour Bar service offering discounted drinks, wine, and bar food during specified hours at select locations including Chandler (Mon-Fri 2-5pm), Clifton (Mon-Fri 3-6pm), and Jacksonville (Mon-Fri 4-6pm).
- Brunch Menu Brunch dining service available at select locations including Annapolis (11:30 am - 3:00 pm) and Chattanooga, featuring specialized brunch offerings distinct from the standard menu.
Companies that use J. Alexander s Restaurants
Customer profileSegments4 records
Ideal customer profiles4 records
J. Alexander s Restaurants technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature4 records
J. Alexander s Restaurants partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- ResycoreThird-party reservation platform integrated into J. Alexander's website enabling customers to book tables at restaurant locations. Reservations links provided on all location pages.
- OLOcoreOnline ordering platform powering J. Alexander's website ordering for pickup and delivery. All locations integrated with individual menu pages through olo.com domain.
- Google AdWordsminorPaid search advertising platform used to direct internet users to J. Alexander's website with targeted advertisements across Google's advertising network.
- FacebookminorSocial media marketing platform used to advertise to customers and monitor their interests in J. Alexander's products and services through Facebook Pixel tracking.
- TwitterminorSocial media marketing platform used to advertise to customers and monitor their interests through Twitter tracking pixel.
- HirebridgeminorRecruitment and hiring platform for hourly and management career positions. Job postings listed online with application submission through Hirebridge Career Center.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
J. Alexander s Restaurants competitors and assessment
Company assessmentDirect peers
- Morton's The Steakhouse: Classic white-tablecloth steakhouse chain serving prime steaks, fresh seafood, and cocktails in a private-dining-friendly format — directly overlaps with J. Alexander's steakhouse/seafood menu, private dining offerings, and upscale-casual service model.
- Eddie V's Prime Seafood: Darden-owned upscale chain combining prime steaks with a seafood-forward menu in a contemporary setting. Highly comparable to J. Alexander's given shared emphasis on wood-fired/prime cuts, fresh seafood, handcrafted cocktails, and event-driven occasions.
- Fleming's Prime Steakhouse & Wine Bar: Bloomin' Brands-owned upscale steakhouse chain with a strong wine program and private dining focus. Comparable to J. Alexander's on check size, steakhouse-plus-wine positioning, and event/celebratory dining occasions.
- Ruth's Chris Steak House: Premium upscale steakhouse chain serving USDA Prime steaks, fresh seafood, and wine in a white-tablecloth setting — directly comparable to J. Alexander's wood-fired steak, upscale-casual positioning, and similar guest demographic.
- Stoney River Steakhouse and Grill: Sibling upscale steakhouse concept operated under the same SPB Hospitality parent company. Directly comparable to J. Alexander's on steakhouse focus, full-service dining model, and shared corporate infrastructure/loyalty backbone.
- Del Frisco's Double Eagle Steakhouse: Premium steakhouse concept with extensive wine list, private dining, and event-driven revenue mix. Overlaps directly with J. Alexander's on upscale steak positioning, business/special-occasion clientele, and large-party catering capability.
- The Capital Grille: Darden-owned upscale steakhouse chain specializing in dry-aged steaks, fresh seafood, and an award-winning wine list. Closely comparable to J. Alexander's on menu, price point, and full-service dining experience.
Broad incumbents
- The Cheesecake Factory: Iconic upscale-casual chain with an expansive menu, suburban footprint, and large average checks. Comparable to J. Alexander's on full-service suburban casual dining positioning, broad menu appeal, and high-volume lunch/dinner operations.
- LongHorn Steakhouse: Darden-owned large-scale casual steakhouse chain serving grilled steaks at a more accessible price point than J. Alexander's. Comparable on protein-forward menu and suburban footprint but skews more value-casual than upscale.
- Bonefish Grill: Bloomin' Brands-owned polished-casual chain focused on fresh seafood with steaks as secondary. Overlaps with J. Alexander's on full-service casual dining, seafood-forward menu, and suburban/secondary-market footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
J. Alexander s Restaurants social profiles
Digital presenceJ. Alexander s Restaurants compliance and trust
Trust signalCompliance3 records
J. Alexander s Restaurants financial estimates
Financial estimateRevenue estimate
Valuation estimate
J. Alexander s Restaurants leadership team
Management profileNumber of profiles
Profiles4 records
J. Alexander s Restaurants funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
J. Alexander s Restaurants M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about J. Alexander s Restaurants
What does J. Alexander s Restaurants do?
J. Alexander's operates a chain of contemporary American full-service restaurants featuring wood-fired steaks, fresh seafood, handcrafted cocktails, and made-from-scratch desserts. The chain spans 40+ locations across 17 U.S. states, complemented by online ordering for pickup and delivery, table reservations, private dining rooms, gift cards, and a VIP loyalty program.
Is J. Alexander s Restaurants a public or private company?
J. Alexander s Restaurants is a private company. It is classified as corporate owned and is currently operating.
When was J. Alexander s Restaurants founded?
J. Alexander s Restaurants was founded in 1991. It employs 1,001 to 5,000 people.
Where is J. Alexander s Restaurants based?
J. Alexander s Restaurants is headquartered in Houston, United States, in the North America region.
How does J. Alexander s Restaurants make money?
Five revenue lines are on record. Dine-In Restaurant Service is the primary driver. The others are online Ordering (Pickup/Delivery), private Dining Events, gift Cards and VIP Club Subscriptions.
Who are J. Alexander s Restaurants's main competitors?
Direct peers on record are Morton's The Steakhouse, Eddie V's Prime Seafood, Fleming's Prime Steakhouse & Wine Bar, Ruth's Chris Steak House, Stoney River Steakhouse and Grill, Del Frisco's Double Eagle Steakhouse and The Capital Grille. Broad incumbents are The Cheesecake Factory, LongHorn Steakhouse and Bonefish Grill.
Does J. Alexander s Restaurants have an API?
No public API is recorded for J. Alexander s Restaurants.
What industry is J. Alexander s Restaurants in?
J. Alexander s Restaurants's product category is Casual Upscale Dining. Its primary akta.pro industry code is THAFACAE, Steakhouses & Seafood Restaurants, with a secondary code of THAFACAF, Farm-to-Table & Contemporary American Restaurants. Its NAICS code is 72251 and its SIC code is 5810.