Tech Group

What Tech Group does

Tech Group is a privately-held managed IT services provider (MSP) headquartered in Hollywood and operating across South Florida, serving organizations with 5–300 employees in verticals including distribution, manufacturing, construction, logistics, financial services, aerospace, non-profit, hospitality, and retail. Founded approximately 30 years ago, the company positions itself as a complete outsourced IT department for clients that lack the internal resources to manage infrastructure, cybersecurity, and end-user support in-house. A small set of named client relationships — a national food industry ERP customer, a local financial institution (15-year tenure), and a logistics organization (7-year tenure) — illustrates the long-tail, relationship-led nature of the book.

The company's service portfolio is organized into five pillars: Managed IT Services (24/7 monitoring, remote management, patch management, backup), IT Solutions (strategic planning and technology integration), IT Support (on-site and remote help desk), Cybersecurity (advanced threat protection, incident response, compliance), and ERP Systems (Acumatica cloud ERP, SBT/Sage Pro, and Alere SQL-based ERP implementation). Underlying technology relies on industry-standard RMM tooling, remote support infrastructure (support.techgroup.net), and cloud platforms from Microsoft and AWS, with AWS GovCloud positioned for regulated financial-services workloads. No proprietary platforms, AI/ML capabilities, patents, or external funding rounds are disclosed.

The business model is predominantly subscription-based recurring revenue from monthly flat-fee managed services contracts priced on client network size, augmented by project-based consulting revenue and a utility-style hourly service sold in 10/20/50/100 hour bundles that are refundable and never expire. The go-to-market motion is sales-led and consultative, emphasizing long-term relationship building over transactional sales, with direct sales (phone, email, website forms), location-specific SEO landing pages for South Florida cities, a free consultation booking flow, and free security assessments as primary conversion mechanisms. Pricing and customer volumes (100+ businesses secured) are not publicly disclosed; the company is privately financed with no institutional capital disclosed.

Name

Tech Group

Legal name

Tech Group, LLC

Website

https://www.techgroup.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Tech Group is a South Florida-based managed IT services provider delivering 24/7 monitoring, cybersecurity, ERP implementation, and IT consulting to SMB and mid-market organizations (5–300 employees) across regulated and commercial verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Helpdesk & End-User Support Services (BPAEABAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• Cybersecurity services
• IT consulting
• ERP implementation
• IT support services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring monthly flat fee model where Tech Group serves as a complete IT department for clients, managing patches, security, and backup proactively. Pricing is based on network size, making costs proportional to client infrastructure.
2. Hourly IT Services: Break-fix and project-based hourly services sold in packages of 10, 20, 50, and 100 hours. These packages are refundable and do not expire, providing flexibility for clients with occasional IT needs.
3. IT Consulting: Strategic technology consulting engagements for IT strategy, investment planning, and technology roadmap development.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Tech Group is a managed services provider (MSP) that functions as an outsourced IT department for South Florida businesses. The company delivers managed IT services, 24/7 IT support, cybersecurity protection, IT consulting, data backup, and ERP system implementation and management covering platforms such as Acumatica, SBT/Sage Pro, and Alere. Services are priced on a flat monthly fee based on client network size and are targeted at organizations with 5-300 employees.

Product overview

Tech Group is a Managed Service Provider (MSP) offering a unified portfolio of IT services for businesses in Miami and South Florida. The core offering consists of five integrated service pillars: Managed IT Services (proactive infrastructure management), IT Solutions (strategic planning and technology integration), IT Support (24/7 technical assistance), Cybersecurity (threat protection and incident response), and ERP Systems (enterprise resource planning implementation). Under the ERP Systems umbrella, the company implements and supports three specific platforms: Acumatica (cloud-based ERP), SBT Accounting Solutions/Sage Pro (accounting software), and Alere Accounting System (SQL-based ERP). Additional services include Data Backup and IT Consulting. The company serves organizations with 5-300 employees across industries including distribution, manufacturing, construction, logistics, financial, aerospace, non-profit, hospitality, and retail.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• 99% customer satisfaction rate
• +2 more outcomes

Named customers7 records

Segments12 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• AcumaticacoreTechnology or IntegrationAcumatica is a cloud-based ERP platform partner. Tech Group offers implementation and support for Acumatica's cloud-based flexibility, integrated business management for finances, projects, and CRM in one unified system, with scalable solutions perfect for growing businesses.
• SBT Accounting Solutions (Sage Pro)coreTechnology or IntegrationSBT Accounting Solutions (Sage Pro) partnership provides comprehensive accounting features to streamline financial processes with user-friendly interface and customizable modules tailored to specific accounting requirements.
• Alere Accounting SystemcoreTechnology or IntegrationAlere Accounting System is a SQL-based ERP solution with extensive customization options including Developer's Source Kit. Tech Group provides all-in-one financial management for sales, purchases, and inventory with integrated features.
• MicrosoftcoreTechnology or IntegrationTech Group partners with Microsoft for cloud solutions including Azure. Microsoft cloud platforms are recommended for financial firms requiring compliance certifications and data sovereignty controls.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS GovCloud is specifically recommended for financial firms requiring high-security cloud environments. AWS provides compliant cloud environments with data governance and access controls for regulatory documentation requirements.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Coretelligent: Coretelligent is a managed IT and cybersecurity provider for SMB and mid-market organizations, with comparable offerings in 24/7 support, cloud management, and compliance-focused security services.
• NTiva: NTiva is a regional-to-national managed IT services provider offering helpdesk, managed IT, cybersecurity, and cloud services to SMB and mid-market clients, mirroring Tech Group's core service pillars and customer size range.
• ADNET Technologies: ADNET Technologies is a regional managed IT and cybersecurity services firm with a similar SMB/mid-market focus and overlapping cybersecurity, helpdesk, and cloud capabilities.
• Anexinet: Anexinet delivers managed IT services, cybersecurity, and cloud solutions to mid-market clients, with comparable service architecture and emphasis on Microsoft and cloud platforms.

Others

• Pax8: Pax8 is a cloud distributor serving the MSP channel, enabling MSPs like Tech Group to procure and provision Microsoft, Azure, and security products at scale—an enabler rather than a competitor.
• ConnectWise: ConnectWise provides the PSA/RMM software platform that many MSPs (including likely Tech Group peers) build their delivery stack on, making it an ecosystem enabler comparable in category but not in direct delivery.

Emerging players

• Arctic Wolf: Arctic Wolf is a fast-growing MDR/cybersecurity provider that, while focused on security operations, competes directly with Tech Group's managed cybersecurity and 24/7 SOC-style offerings.

Broad incumbents

• SHI International: SHI International is a large IT solutions provider offering managed services, software, and hardware procurement to enterprise and mid-market customers, overlapping with Tech Group's SMB-to-enterprise customer set.
• CDW: CDW is a Fortune-500 IT solutions provider delivering managed IT, cybersecurity, and cloud services to organizations of all sizes, comparable as a much larger incumbent in Tech Group's space.
• Insight Enterprises: Insight is a global IT solutions and managed services provider offering hardware, software, and managed IT services across all customer sizes, competing with Tech Group in the mid-market segment with broader scale and product breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TechgroupNet
• LinkedInlinkedin.com/company/techgroupnet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech Group