CitiScape Property Management Group

Name

CitiScape Property Management Group

Legal name

CitiScape Property Management Group

Website

https://citiscapesf.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

HOA and Community Association Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Apartment Buildings (6513)

akta.pro primary industry

HOA / Condominium Association Management (BPAJAFAH)

akta.pro secondary industries

Condominium Association Management (BPAJAHAA), Townhome & PUD Association Management (BPAJAHAE), Cooperative (Co-op) Housing Association Management (BPAJAHAC)

Keywords

• HOA management services
• Condominium property management
• Community association management
• Common interest development
• Planned unit development

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. HOA Management Fees: Recurring monthly management fees for HOA and condominium communities. Fees include administrative/support services such as monthly dues collections, financial reporting, compliance, site inspections, board communications, preferred vendor relationships, delinquent collections, meeting attendance, budget preparation, and 24/7 emergency maintenance services.
2. Additional Support Services: Fees for services outside standard management contracts including project management for large-scale repairs, referral services for sales/leasing, construction defect litigation support, governing document revisions, payroll processing, and preparation of fire/earthquake/life safety manuals.
3. Concierge Services: On-site or remote concierge services for luxury condominium communities through CitiConcierge division, providing urban lifestyle services to residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CitiScape Property Management Group provides full-service community association management for homeowner associations, condominiums, co-operative apartments, planned unit developments, and mixed-use properties across the San Francisco Bay Area. Services span community and HOA management, accounting and financial reporting, maintenance and 24/7 emergency response, construction and project oversight, life safety programming, concierge, and real estate brokerage support, delivered through dedicated community managers and integrated resident and board portals.

Product overview

CitiScape Property Management Group offers a unified property management platform for HOA, condominium, and community association clients in the San Francisco Bay Area. The core offering consists of HOA Management and Community Management services, supported by specialized modules including Project & Construction Management (via Reliant Construction Management Company), Life Safety Department, CitiConcierge, and FogCiti Real Estate. Residents access services through integrated digital touchpoints including the Pilera-based Residents Portal, Paylease online payment system, and a service request management system. All CitiScape communities are transitioning to FirstService Residential systems, with full completion by June 1.

Differentiator

Problem solved

Functional benefit

Brands

• CitiConcierge: Concierge division providing on-site or remote concierge services for luxury condominiums in San Francisco, offering preferred vendor relationships, resident event programming, and lifestyle services.

Products and services

• HOA Management Complete suite of association management services for planned-unit developments, condominiums, homeowner associations, co-operative apartments, and mixed-use properties in the San Francisco Bay Area, including administrative support, financial reporting, dues collections, compliance, vendor management, and emergency maintenance.
• Community Management Accredited community management services delivered through CACM and CAI-accredited (ACMC and AAMC) PCAM credentialed professionals, providing property management, accounting, and operational support to homeowner associations, condominiums, and co-operative apartments.
• Project and Construction Management Construction management services delivered through sister company Reliant Construction Management Company for both CitiScape-managed and non-managed properties, including waterproofing, reconstruction, construction defect litigation support, building component reports, evacuation and life safety manuals, site employee training, and insurance claim coordination.
• Life Safety Department Fire prevention and emergency response program led by retired San Francisco Fire Department officers Fred Walsh and Paul Chin, offering staff training, written evaluations, CPR and first aid training, and emergency preparedness planning for managed buildings.
• CitiConcierge On-site or remote concierge services delivered by the CitiConcierge division for luxury condominium communities in San Francisco, providing preferred vendor relationships, resident event programming, and urban lifestyle services.

Quantifiable outcome

• Reduced costs while enhancing amenities
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered flagship, core and minor.

• FirstService ResidentialflagshipStrategic or Co-development PartnerCitiScape communities are transitioning to FirstService Residential in phases. FirstService Residential is a large property management organization simplifying property management with hospitality-minded teams serving residential communities across the United States and Canada. The transition will be fully completed by June 1. All CitiScape community managers have remained the same throughout the transition.
• Reliant Construction Management CompanycoreStrategic or Co-development PartnerReliant is a sister company of CitiScape that provides construction management services for both managed properties and non-managed properties. Services include waterproofing, reconstruction, construction defect litigation support, building component reports, evacuation and life safety manuals, site employee training, and insurance claim coordination.
• FogCiti Real EstatecoreChannel Partner/ Reseller/ DistributorFogCiti Real Estate provides property management services for apartments and commercial properties. It is a licensed brokerage firm and a separate company from CitiScape, dedicated to providing the Northern California Bay Area with proactive professional services.
• San Francisco VillageminorStrategic or Co-development PartnerSpecial partnership providing discounted San Francisco Village membership to all CitiScape residents. San Francisco Village is a community-based membership organization empowering adults to live in their own homes as they age. Also provides aging-services training and technical assistance to CitiScape staff.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Greystar Real Estate Partners: World's largest property management company, operating multifamily, student, and senior housing. Comparable in scale and operational sophistication for residential property management, though concentrated on rental housing rather than HOA.
• HomeRiver Group: National residential property management platform managing single-family rentals, multifamily, and HOA communities. Comparable in HOA management services but operates more broadly across rental housing.
• FirstService Residential: Largest residential property manager in North America; directly comparable to CitiScape as it is actively acquiring CitiScape's portfolio. Operates nationally with full-service HOA, condo, and co-op management capabilities.
• RealManage: Multi-state community association management company with HOA, condo, and co-op services. Comparable in service mix and target customers, with broader geographic footprint.
• Associa: National leader in community association management serving HOAs, condominiums, and co-ops across the U.S. Directly comparable in service mix (HOA/condo management) and customer base, but with substantially larger scale.

Direct peers

• Powerstone Property Management: California-based full-service HOA and community association management firm serving Southern California. Direct peer in scope, accreditation level, and target customer (HOA boards), with overlapping service offerings.
• The Management Trust: West Coast-focused community association management company serving HOAs, condominiums, and planned communities. Comparable in regional focus, service breadth, and target customer base.
• Community Management Group (CMG): Bay Area HOA and condominium management firm offering community association services. Closely comparable in geography, customer profile, and service model.

Others

• Essex Property Trust: West Coast-focused multifamily REIT operating apartment communities in California, including the Bay Area. Comparable in geography and residential real estate operating model, though focused on rentals rather than HOA management.
• AvalonBay Communities: Large national multifamily REIT with significant West Coast presence including Northern California. Tangentially comparable as a major operator of multi-unit residential real estate in CitiScape's geography.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/citiscapesf
• YouTubeyoutube.com/user/theviewfromcitiscape
• Facebookfacebook.com/citiscapesf
• Instagraminstagram.com/citiscapesf

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CitiScape Property Management Group