Pascom
- Company typePrivate
- Founded1997
- HeadquartersDeggendorf, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Pascom firmographics
Firmographics- Name
- Pascom
- Legal name
- PASCOM GmbH
- Website
- https://pascom.net
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Pascom industry classification
Industry- Product category
- Cloud Communications / Unified Communications as a Service (UCaaS)
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Pascom is headquartered
LocationHeadquarters
- HQ city
- Deggendorf
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Pascom business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription Licenses: Per-user subscription model for cloud phone system access. All features included in one price without modules or add-ons.
- FairFlats (Minute Allowances): Usage-based calling packages offering fixed-price minute allowances for German landline and mobile calls. Customers in Germany receive FairFlats with up to 150% more minutes for the same price starting April 2026.
- Telephony Charges: Billed together with license on a single invoice. Includes connection fees and call charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | All-inclusive per user pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Pascom product offering
Product offeringCore offering
PASCOM develops and operates PASCOM ONE, a cloud-based VoIP telephone system (IP-PBX) that unifies telephony, messaging, video meetings, and team collaboration in a single platform. The solution is delivered through native desktop (Windows/macOS), mobile (Android/iOS), and browser-based web apps, is sold on a per-user subscription basis, and is hosted in German data centers with ISO 27001 and BSI C5 certifications.
Product overview
PASCOM offers PASCOM ONE, a unified cloud communications platform that combines VoIP telephony, messaging, meetings, and collaboration in a single cloud solution. The core platform (PASCOM ONE) is powered by the Cloud Core infrastructure and delivered through native Desktop and Mobile Apps plus a Web App. AI capabilities are provided through PASCOM Intelligence (KI) which includes the Welcome AI Agent, voice prompts, and voicemail transcription. Additional features include Chat & Video Meetings, Phone Number Hosting (Rufnummern-Hosting), FairFlats minute packages, Contact Center functionality, and TAPI integration. Support is provided through direct expert assistance, community forums, and comprehensive documentation. A BETA Programme offers early access to new releases.
Differentiator
Problem solved
Functional benefit
Brands
- PASCOM ONE: Unified cloud communications platform combining VoIP telephony, messaging, meetings, and collaboration.
- PASCOM Intelligence
- PASCOM Welcome AI Agent
Products and services
- PASCOM ONE Cloud-based unified communications platform combining VoIP telephony, messaging, meetings and collaboration in a single solution. Sold per-user on a monthly subscription with all features included, runs entirely in the cloud without local servers or hardware, and is accessed via native desktop, mobile and web apps. Used by SMBs, mid-market companies and verticals such as tax, healthcare, legal, real estate, automotive and contact centers.
- Rufnummern-Hosting (Phone Number Hosting) Virtual phone number hosting service allowing businesses to maintain local and international phone numbers, with number portability support and FairFlats minute allowance packages. Enables geographic flexibility in phone presence and is provided via Colt Technology Services for PSTN connectivity.
- FairFlats Minute Allowance Packages Usage-based calling packages offering fixed-price minute allowances for German landline and mobile calls, bundled with PASCOM ONE subscriptions on a single invoice for predictable telephony cost control.
- PASCOM Contact Center / Call Center Contact center solution with queue management, Automatic Call Distribution (ACD), IVR menus, analytics and reporting, used by call centers of all sizes.
- PASCOM Support Direct support service providing real experts as direct contact persons (not anonymous hotlines), supplemented by an active community forum, comprehensive documentation, handbooks and API guides.
Companies that use Pascom
Customer profileNamed customers4 records
Segments9 records
Ideal customer profiles4 records
Pascom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature5 records
Pascom partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- DATEVcoreIntegration with DATEV accounting software for tax consulting firms. Allows seamless data exchange between PASCOM phone system and DATEV business software.
- tomedocoreIntegration with tomedo medical practice management software for healthcare providers. Enables efficient patient communication workflows.
- MicrosoftcoreMicrosoft Teams integration allowing PASCOM telephony to work alongside Teams collaboration tools.
- Amazon Web Services (AWS)coreAWS provides cloud hosting infrastructure (servers, storage, network) for PASCOM services. Data processed on AWS servers in EU with potential transfer to AWS parent company in USA under standard contractual clauses.
- Colt Technology ServicescoreNumber hosting service provider connecting PASCOM to the public telephone network (PSTN). Colt handles telephony service provision and billing for connection fees.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Pascom competitors and assessment
Company assessmentDirect peers
- sipgate: sipgate is a German VoIP and cloud telephony provider serving SMBs with hosted PBX, mobile, and business communication services, operating in the same D-A-CH segment with comparable cloud-native delivery model.
- Placetel: Placetel is a Cologne-based cloud telephony provider offering VoIP, contact center, and integration solutions to German SMBs, with comparable per-user subscription pricing and self-serve onboarding in the same D-A-CH market.
- NFON: NFON is a Munich-based cloud PBX and UCaaS provider serving SMBs and enterprises across Europe, with a comparable product suite of cloud telephony, video, and contact center solutions targeting the same D-A-CH and broader European customer segments as PASCOM.
- Starface: Starface is a German unified communications provider offering VoIP telephony, collaboration, and contact center solutions to SMBs and mid-market customers, with similar channel-partner-led distribution and German market focus.
- 3CX: 3CX is a software-based PBX and UC platform offering cloud and on-premise deployments to SMBs globally, with overlapping product functionality in telephony, video, chat, and integrations with CRM and collaboration tools.
Broad incumbents
- Zoom: Zoom is a global communications platform offering Zoom Phone (cloud PBX) alongside its meeting and collaboration products, competing for the same business telephony buyers as PASCOM with a broader suite and larger R&D and marketing investment.
- RingCentral: RingCentral is a global UCaaS leader offering cloud telephony, video, contact center, and messaging to businesses of all sizes, representing the broader global incumbent that competes with PASCOM at the upper end of the mid-market and enterprise tier.
- Mitel: Mitel is a global business communications provider offering cloud and hybrid UC solutions including cloud PBX, collaboration, and contact center, competing in the same unified communications category as PASCOM with broader geographic reach.
- 8x8: 8x8 is a global UCaaS and contact center provider offering cloud voice, video, chat, and CPaaS to mid-market and enterprise customers, with overlapping capabilities in cloud PBX and unified communications.
- Microsoft Teams Phone: Microsoft Teams Phone bundles telephony into the broader Microsoft 365 collaboration ecosystem, serving as the dominant competing platform for SMB and enterprise communication customers in D-A-CH and globally.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Pascom social profiles
Digital presencePascom compliance and trust
Trust signalCompliance3 records
Pascom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pascom leadership team
Management profileNumber of profiles
Profiles6 records
Pascom subsidiaries and ownership
Company hierarchySubsidiaries2 records
Pascom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pascom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pascom
What does Pascom do?
PASCOM develops and operates PASCOM ONE, a cloud-based VoIP telephone system (IP-PBX) that unifies telephony, messaging, video meetings, and team collaboration in a single platform. The solution is delivered through native desktop (Windows/macOS), mobile (Android/iOS), and browser-based web apps, is sold on a per-user subscription basis, and is hosted in German data centers with ISO 27001 and BSI C5 certifications.
Is Pascom a public or private company?
Pascom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pascom founded?
Pascom was founded in 1997. It employs 11 to 50 people.
Where is Pascom based?
Pascom is headquartered in Deggendorf, Germany, in the Europe region.
How does Pascom make money?
Three revenue lines are on record. Subscription Licenses are the primary driver. The others are fairFlats (Minute Allowances) and telephony Charges.
Who are Pascom's main competitors?
Direct peers on record are sipgate, Placetel, NFON, Starface and 3CX. Broad incumbents are Zoom, RingCentral, Mitel, 8x8 and Microsoft Teams Phone.
Does Pascom have an API?
Yes. PASCOM provides a TAPI (Telephony Application Programming Interface) interface for integration with third-party applications. The PASCOM TAPI allows Windows applications to interact with the telephone system for call control and contact management. Version 7.R188 and higher is supported, with end of support for older versions scheduled for July 31, 2026. Additionally, interfaces and connectors are mentioned as part of the Unified Communication offering including contact center, IVR and analytics interfaces.
What industry is Pascom in?
Pascom's product category is Cloud Communications / Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 54151 and its SIC code is 4813.