Konnektive
Konnektive provides an all-in-one CRM and payment processing SaaS platform for ecommerce merchants and affiliate marketers, combining campaign management, subscription billing, fulfillment, fraud protection, and marketing automation across 250+ payment processors in 100+ currencies.
- Company typePrivate
- Founded2010
- HeadquartersRoswell, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Konnektive does
Konnektive operates an all-in-one CRM and payment processing SaaS platform purpose-built for ecommerce merchants and affiliate marketers. The platform centralizes campaign management, landing pages, video sales letters, shopping carts, autoresponders, fulfillment, sales tax, accounting, fraud screening, customer service, and SMS messaging into a single configurable system, with documented strengths in fast checkout (under one-second load times) and one-click upsell flows that customers cite as material drivers of average order value. Konnektive integrates with 250+ payment processors and supports 100+ currencies across the USA, Canada, Latin America, Europe, Asia, and Australia, alongside 500+ software integrations and bank-level PCI DSS Level 1 and HIPAA certifications that unlock healthcare and high-risk merchant verticals.
Underlying technology centers on a proprietary CRM platform with API, webhook, and postback capabilities, a headless ecommerce architecture, and module-level products including subscription billing, multi-store management, fulfillment automation, chargeback management, dynamic currency conversion, and a mobile application. The company invests in an in-house custom development team to support integrations and platform extensions, and uses a transactional database with real-time reporting on hourly revenue, traffic, rebill calendars, and customer behavior.
The business model combines recurring SaaS subscription fees (calculated by number of customers or transactions, whichever is greater, with monthly billing cycles) with transaction-based and usage-based fees including a 4% credit card processing fee, plus ancillary charges for chargebacks, returned checks, and collections. Go-to-market is primarily direct enterprise sales with a demo-call-led motion, supplemented by inside sales, self-serve onboarding via crm.konnektive.com, content marketing through customer testimonials and case studies, and bank-channel distribution via registered-CRM partnerships with five US banks. The customer base spans SMBs, mid-market operators, and enterprise users across ecommerce verticals including nutra/supplements, telemedicine, subscription commerce, and direct-to-consumer. The company is founder-controlled by Matthew Martorano, privately held, organized as Konnektive LLC in Puerto Rico, and bootstrapped with no disclosed institutional funding.
Konnektive firmographics
Firmographics- Name
- Konnektive
- Legal name
- Konnektive LLC
- Website
- https://konnektive.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Konnektive provides an all-in-one CRM and payment processing SaaS platform for ecommerce merchants and affiliate marketers, combining campaign management, subscription billing, fulfillment, fraud protection, and marketing automation across 250+ payment processors in 100+ currencies.
- Ownership category
- akta.pro rank
Konnektive industry classification
Industry- Product category
- Ecommerce CRM Platform
- NAICS
- Software Publishers (513210), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Recurring Billing, Subscriptions & Tokenized Payments (CRAFALAH)
- akta.pro secondary industries
- Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE), Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)
Keywords
Where Konnektive is headquartered
LocationHeadquarters
- HQ city
- Roswell
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Konnektive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Monthly subscription fees for access to the Konnektive CRM platform. Fees are calculated based on number of customers or transactions, whichever is greater. The platform uses tiered pricing with billing cycles on the 1st or 15th of each month. Professional services and custom development may generate additional revenue.
- Transaction-based fees: Fees calculated by number of customers or transactions processed through the platform. Credit card processing fees of 4% are charged for payment processing. Usage-based fees for fax, voice broadcast services, and email overages may apply.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard subscription tier |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Konnektive product offering
Product offeringCore offering
Konnektive provides an all-in-one SaaS platform that unifies CRM, payment processing, subscription billing, marketing automation, fulfillment, fraud protection, and real-time analytics for ecommerce merchants and affiliate marketers. The platform integrates directly with 250+ payment processors across 100+ currencies, supports one-click upsells, multi-store management, and headless ecommerce deployments, and serves as the operational backbone for online retailers processing both one-time and recurring transactions globally.
Product overview
Konnektive is a unified all-in-one CRM and campaign management SaaS platform for ecommerce merchants and affiliate marketers, combining payment processing (250+ payment processors, 100+ currencies), marketing automation, subscription billing, fulfillment, and real-time analytics in a single PCI 1 and HIPAA compliant environment. The core platform, Konnektive CRM, is supplemented by a suite of integrated modules including Marketing Automation, One-Click Upsells, Conversion AOV Optimization, Dynamic Currency Conversion, Customer Service Management, Subscription Management, Multi-Store Management, Fulfillment Automation, Analytics and Reporting, Headless Ecommerce, Custom Development, Product & SKU Management, Security & Protection, Chargeback Management, Platform Migration, and User Level Access Control. The platform also offers a mobile application (Konnektive Mobile for iOS and Android) and supports custom development through in-house teams. The system processes over $7 billion in annual transactions across 60,000+ merchants and 200M+ transactions, with checkout loads under 1 second.
Differentiator
Problem solved
Functional benefit
Products and services
- Konnektive CRM All-in-one SaaS CRM and campaign management platform for ecommerce merchants and affiliate marketers that unifies landing pages, VSLs, shopping carts, autoresponders, fulfillment, sales tax handling, accounting integrations, fraud screening, customer service tools, SMS messaging, subscription billing, and real-time analytics, with native integration to 250+ payment processors across 100+ currencies and 500+ software integrations. PCI DSS Level 1 and HIPAA compliant.
- Konnektive Mobile Mobile application available for iOS and Android devices that allows merchants to access Konnektive CRM and campaign management features on smartphones and tablets.
Quantifiable outcome
- Customer AOV increased from $85 to $140+ within first 3 months of switching from Shopify
- +3 more outcomes
Companies that use Konnektive
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Konnektive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
Feature12 records
Konnektive partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, strategic and minor.
- PayPalcoreIntegrated payment processor supported on the platform. Part of 250+ payment processor integrations enabling global ecommerce transactions for Konnektive merchants in the USA market.
- StripecoreIntegrated payment processor with Apple Pay support. Part of the core payment infrastructure for USA merchants processing credit card transactions through Konnektive.
- Apple PaycoreMobile payment and digital wallet integration supported for streamlined checkout experiences on USA merchant sites.
- KlarnastrategicBuy Now Pay Later (BNPL) payment option integrated for European merchants, enabling installment payment options for customers.
- AdyenstrategicGlobal payments platform integration supporting European market transactions with comprehensive payment capabilities.
- RazorpayAsian payment processor integration supporting India and broader Asia-Pacific market transactions for Konnektive merchants.
- AfterpaystrategicBuy Now Pay Later service integrated for Australian merchants enabling installment payment options at checkout.
- BBVA USAcoreRegistered CRM partner with BBVA USA bank for merchant services, enabling payment processing and merchant account services.
- Woodforest National BankcoreRegistered CRM partner with Woodforest National Bank for merchant services, providing payment processing infrastructure.
- Synovus BankcoreRegistered CRM partner with Synovus Bank for merchant payment processing services.
- BMO Harris Bank N.A.coreRegistered CRM partner with BMO Harris Bank for merchant account services.
- MB Financial Bank N.A.coreRegistered CRM partner with MB Financial Bank for merchant payment processing.
- CodeCloudsminorSoftware development partner visible on login page carousel, suggesting development assistance or implementation support services.
- DevflominorDevelopment services partner appearing on CRM login page, providing development resources for Konnektive implementation.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Konnektive competitors and assessment
Company assessmentDirect peers
- Kartra: All-in-one platform combining funnel builder, email marketing, checkout, and CRM for digital marketers. Mirrors Konnektive's integrated stack approach for the same SMB/affiliate audience.
- ClickFunnels: Sales-funnel and CRM platform built specifically for affiliate/direct-response marketers. Closest direct peer: shares the same target buyer, one-click upsell flow, and all-in-one campaign management positioning.
- ThriveCart: Lifetime-license cart platform for course creators and direct-response marketers with built-in upsells, subscriptions, and affiliate management. Overlaps with Konnektive on subscription billing and funnel optimization.
- SamCart: Shopping-cart platform specializing in one-click upsells, order bumps, and AOV optimization for digital product creators. Directly competes on checkout conversion and subscription billing—Konnektive's strongest differentiators.
Broad incumbents
- Stripe: Global payments infrastructure whose Sigma, Tax, and Billing products overlap with Konnektive's payments orchestration and subscription billing. A core integration partner but increasingly competitive at the fintech layer.
- HubSpot: Enterprise CRM, marketing automation, and operations platform with growing ecommerce integrations (HubSpot Commerce). Competes for the upper end of Konnektive's mid-market merchant base.
- Shopify: Dominant ecommerce platform with native CRM, subscription, and payments (Shopify Payments). A cited competitor by Konnektive customers migrating in the opposite direction; far broader but less specialized for affiliate/direct-response flows.
- PayPal (Braintree): PayPal/Braintree provides global payment processing that Konnektive integrates. Operates as both a partner (250+ processor integrations) and a competitive threat as it expands merchant services and checkout tooling.
- Klaviyo: Leading ecommerce-focused CRM and marketing automation platform with deep Shopify, SMS, and email integrations. Competes on the CRM/marketing-automation layer of Konnektive's stack, but lacks payments orchestration and affiliate-marketing tooling.
Emerging players
- Recharge: Subscription-billing specialist used by thousands of DTC merchants on Shopify and BigCommerce. Directly overlaps with Konnektive's subscription management module but lacks the broader CRM/payments stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Konnektive social profiles
Digital presenceKonnektive compliance and trust
Trust signalCompliance4 records
Konnektive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Konnektive leadership team
Management profileNumber of profiles
Profiles1 record
Konnektive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Konnektive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Konnektive
What does Konnektive do?
Konnektive provides an all-in-one SaaS platform that unifies CRM, payment processing, subscription billing, marketing automation, fulfillment, fraud protection, and real-time analytics for ecommerce merchants and affiliate marketers. The platform integrates directly with 250+ payment processors across 100+ currencies, supports one-click upsells, multi-store management, and headless ecommerce deployments, and serves as the operational backbone for online retailers processing both one-time and recurring transactions globally.
Is Konnektive a public or private company?
Konnektive is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Konnektive founded?
Konnektive was founded in 2010. It employs 11 to 50 people.
Where is Konnektive based?
Konnektive is headquartered in Roswell, United States, in the North America region.
How does Konnektive make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are transaction-based fees.
Who are Konnektive's main competitors?
Direct peers on record are Kartra, ClickFunnels, ThriveCart and SamCart. Broad incumbents are Stripe, HubSpot, Shopify, PayPal (Braintree) and Klaviyo. Recharge is listed as an emerging player.
Does Konnektive have an API?
No public API is recorded for Konnektive.
What industry is Konnektive in?
Konnektive's product category is Ecommerce CRM Platform. Its primary akta.pro industry code is CRAFALAH, Recurring Billing, Subscriptions & Tokenized Payments, with a secondary code of FSAGABAE, Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure. Its NAICS code is 513210 and its SIC code is 7372.