Lumina Care
Lumina Care is a private, US-based preventative healthcare company that delivers virtual clinical services and an EHR-integrated analytics dashboard (Lumina360) to skilled nursing facilities, long-term care operators, and community-based senior care providers across multiple states.
- Company typePrivate
- Founded2024
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Lumina Care does
Lumina Care LLC is a US-based, privately held preventative healthcare company that delivers virtual clinical services and analytics to skilled nursing facilities (SNFs), long-term care facilities, and senior community settings. The company's offering is built on a platform-plus-modules architecture: the Lumina360 Dashboard is an EHR-integrated analytics layer (with native PointClickCare integration) that provides real-time visibility into care delivery, compliance tracking, and patient trends, with custom KPIs, role-based views, and a 24-hour data refresh cycle. Surrounding the platform are six clinical service modules — After-Hours Telehealth (AHTH), Chronic Care Management (CCM), Behavioral Health Integration (BHI), Telepsychiatry, Transitional Care Management (TCM), and Collaborative Care Management (CoCM) — delivered through a network of affiliated medical practice entities operating across multiple states including New Jersey and California.
The company is headquartered at 885 3rd Avenue, New York, and operates through ten state-licensed affiliated medical practices plus a wholly-owned technology subsidiary (LC Data Services LLC) that provides the Lumina360 platform. Clinical leadership includes a Managing Director, two CMOs (Telepsychiatry and After-Hours Telehealth), an Associate Medical Director, and a network of credentialed specialists. Operations are HIPAA-aligned, and revenue is generated through facility service agreements (multi-year subscriptions), CMS-reimbursable billing codes for CCM/TCM/BHI programs, and Lumina360 platform subscriptions. Documented outcomes include a 2% average hospitalization rate, 98% treat-in-place rate, 63% readmission reduction, 40.6% antipsychotic use reduction, $952 per-patient economic benefit via CoCM, and $1.5M annual Medicare savings per facility.
Lumina Care's go-to-market is enterprise field sales targeting SNF operators, health systems, and post-acute providers across the US, supported by inside sales (phone, email, web contact forms), a quarterly newsletter, conference presence (AHCA Quality Summit, Behavioral Health Business, Clinical Executive Roundtable), earned media in USA TODAY Network, and case-study content. The company is founder-owned with no disclosed venture or private equity backing and has scaled to serve 50,000+ SNF residents cumulatively. Reported integration partnerships include PointClickCare (core technology) and Complete Care Management (multi-state SNF operator), positioning Lumina Care as a full-stack care augmentation partner for resource-constrained post-acute providers.
Lumina Care firmographics
Firmographics- Name
- Lumina Care
- Legal name
- Lumina Care LLC
- Website
- https://luminacare.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Lumina Care is a private, US-based preventative healthcare company that delivers virtual clinical services and an EHR-integrated analytics dashboard (Lumina360) to skilled nursing facilities, long-term care operators, and community-based senior care providers across multiple states.
- Ownership category
- akta.pro rank
Lumina Care industry classification
Industry- Product category
- Post-Acute Care Clinical Services
- NAICS
- Nursing Care Facilities (Skilled Nursing Facilities) (62311), Home Health Care Services (621610)
- SIC
- Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
- akta.pro secondary industries
- Chronic Care & Complex Care Management (HSABAIAD), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where Lumina Care is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Lumina Care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Clinical Services - Subscription/Recurring: Recurring clinical service delivery including after-hours telehealth, chronic care management, behavioral health integration, telepsychiatry, and transitional care management provided as ongoing managed services to healthcare facilities. Revenue generated through CMS reimbursement codes and facility service agreements.
- Lumina360 Technology Platform: Technology platform subscription providing EHR-integrated analytics dashboard with compliance tracking and care visibility features. Platform provided through LC Data Services LLC.
- CMS Reimbursable Programs: CMS reimburses Chronic Care Management (CCM), Transitional Care Management (TCM), and Behavioral Health Integration (BHI) under distinct billing codes. Facilities generate recurring monthly revenue per qualifying resident through these programs.
- Professional Services: Professional staffing and clinical oversight services providing administrative support and medical practice management to client organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise healthcare facility agreements |
| Subscription | Annual | Lumina360 Platform Access |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Lumina Care product offering
Product offeringCore offering
Lumina Care provides virtual clinical care services to skilled nursing facilities, long-term care facilities, and post-acute care operators through six integrated service modules: After-Hours Telehealth, Chronic Care Management, Behavioral Health Integration, Telepsychiatry, Transitional Care Management, and Collaborative Care Management. The Lumina360 Dashboard, an EHR-integrated analytics platform, serves as the visibility and compliance layer tracking care delivery, trends, and individual patient needs across partner facilities.
Product overview
Lumina Care offers a platform-plus-modules architecture centered on the Lumina360 Dashboard—a real-time EHR-integrated analytics and visibility platform for skilled nursing facilities. This core product is complemented by six clinical service modules: After-Hours Telehealth (AHTH), Chronic Care Management (CCM), Behavioral Health Integration (BHI), Telepsychiatry, Transitional Care Management (TCM), and Collaborative Care Management (CoCM). These modules are designed to work together as an integrated care augmentation solution, with Lumina360 providing the reporting and visibility layer while the clinical services deliver hands-on patient care across settings, disciplines, and hours.
Differentiator
Problem solved
Functional benefit
Products and services
- Lumina360 Dashboard EHR-integrated analytics dashboard providing real-time visibility into care delivery for skilled nursing facilities. Tracks trends, compliance needs, and individual patient needs with custom KPIs, color-coded views, and role-based views for clinical, administrative, and operations teams. Integrates natively with PointClickCare and other EHRs and refreshes data every 24 hours.
- After-Hours Telehealth (AHTH) Virtual clinical care delivered during evenings, nights, weekends, and holidays by Lumina Care's network of clinicians for skilled nursing facility residents. Includes telehealth visits, visit notes uploaded to EHR by morning rounds, and weekly/monthly reporting for care improvement.
- Chronic Care Management (CCM) Dedicated care management program providing detailed patient reviews and care planning by medical professionals and SNFists. Includes personalized management plans with an 'escalate and act' approach for acute and long-stay patients with complex needs, reimbursable under CMS CCM billing codes.
- Behavioral Health Integration (BHI) Patient-centered behavioral health care connecting patients, physicians, and psychiatrists with dedicated care managers. Includes full patient history reviews, ongoing care management, simplified enrollment for Collaborative Care Management, and reduction of high-risk medication use.
- Telepsychiatry Comprehensive telepsychiatry service managed by a Psychiatry Medical Director. Includes telepsych visits facilitated by in-person team members, comprehensive care planning with GDR and documentation, psychotherapy by licensed social workers, and weekly/monthly progress reporting.
- Transitional Care Management (TCM) Follow-up care and support for patients transitioning from hospital or facility to home. Includes provider care arrangements, medication management, at-home labs and examinations, and care coordination tracked and communicated to the primary care team. Reimbursable under CMS TCM billing codes.
- Collaborative Care Management (CoCM) Behavioral health program that includes dedicated psychiatric consultants and care managers for patients requiring more individualized behavioral health treatment and oversight. Designed for facilities with limited access to behavioral specialists. Documented $952 net economic benefit per patient treated.
Quantifiable outcome
- 2% average hospitalization rate with After-Hours Telehealth program
- +6 more outcomes
Companies that use Lumina Care
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Lumina Care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Lumina Care partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Complete Care ManagementcoreMulti-state SNF operator partner implementing integrated After-Hours Telehealth and Transitional Care Management program. VP Robert Klimas noted improvements in discharge-to-community quality measures following implementation of Lumina Care's TCM program.
- PointClickCarecorePointClickCare is a primary EHR integration partner for Lumina360 dashboard. This integration enables enhanced visibility into care delivery and quality metrics across multiple facilities and care settings, providing real-time EHR data access for care teams.
Scale indicators10 records
Recent moves1 record
Expansion highlights5 records
Lumina Care competitors and assessment
Company assessmentDirect peers
- ConcertoCare: ConcertoCare (formerly Concerto Health) provides in-home and post-acute care for complex, frail, and dual-eligible seniors, combining clinical care with care coordination. It is comparable to Lumina Care's community-based and post-acute care model serving high-acuity seniors.
- Sound Physicians: Sound Physicians provides hospitalist and post-acute care services across the care continuum, including SNF and transitional care management. Its post-acute division overlaps directly with Lumina Care's TCM and clinical integration offering.
- StationMD: StationMD specializes in telehealth for SNFs and individuals with intellectual and developmental disabilities, delivering after-hours virtual care to reduce avoidable hospitalizations. It is a direct competitor in the SNF after-hours telehealth segment.
- Curana Health: Curana Health delivers value-based primary care and care management to seniors in skilled nursing facilities and senior living communities. It shares Lumina Care's SNF-focused, outcomes-driven model with CMS-aligned reimbursement and integrated clinical services for residents.
- Third Eye Health: Third Eye Health provides after-hours telehealth coverage to skilled nursing facilities and post-acute settings, directly overlapping with Lumina Care's After-Hours Telehealth program and SNF customer base. Both deliver virtual clinician coverage aimed at reducing rehospitalizations in LTC facilities.
Emerging players
- Iris Telehealth: Iris Telehealth provides telepsychiatry services to healthcare facilities including SNFs, hospitals, and community mental health centers. It directly overlaps with Lumina Care's Telepsychiatry and BHI modules for the SNF and post-acute customer base.
Broad incumbents
- PAM Health (PostAcute Medical): PAM Health operates post-acute and rehabilitation hospitals and SNFs across the U.S. Its post-acute care services and rehabilitation focus overlap with Lumina Care's SNF and transitional care customer segment, though it is facility-operating rather than virtual-first.
- Amedisys: Amedisys is a large home health and hospice provider with growing post-acute and senior care services. Its home-based and transitional care offerings intersect with Lumina Care's TCM and community-based care for seniors.
- TeamHealth: TeamHealth is a large clinician services organization providing post-acute, hospitalist, and emergency medicine services nationwide. Its post-acute and SNF service line overlaps with Lumina Care's clinical integration offering, but as part of a much broader portfolio.
- Teladoc Health: Teladoc Health is a large incumbent virtual care platform spanning general telehealth, chronic care, and behavioral health. It is comparable to Lumina Care on the broader virtual care and telepsychiatry axes and competes for the same enterprise healthcare buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Lumina Care social profiles
Digital presenceLumina Care compliance and trust
Trust signalCompliance1 record
Lumina Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lumina Care leadership team
Management profileNumber of profiles
Profiles5 records
Lumina Care subsidiaries and ownership
Company hierarchySubsidiaries11 records
Lumina Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lumina Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lumina Care
What does Lumina Care do?
Lumina Care provides virtual clinical care services to skilled nursing facilities, long-term care facilities, and post-acute care operators through six integrated service modules: After-Hours Telehealth, Chronic Care Management, Behavioral Health Integration, Telepsychiatry, Transitional Care Management, and Collaborative Care Management. The Lumina360 Dashboard, an EHR-integrated analytics platform, serves as the visibility and compliance layer tracking care delivery, trends, and individual patient needs across partner facilities.
Is Lumina Care a public or private company?
Lumina Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lumina Care founded?
Lumina Care was founded in 2024. It employs 101 to 250 people.
Where is Lumina Care based?
Lumina Care is headquartered in New York, United States, in the North America region.
How does Lumina Care make money?
Four revenue lines are on record. Clinical Services - Subscription/Recurring is the primary driver. The others are lumina360 Technology Platform, CMS Reimbursable Programs and professional Services.
Who are Lumina Care's main competitors?
Direct peers on record are ConcertoCare, Sound Physicians, StationMD, Curana Health and Third Eye Health. Iris Telehealth is listed as an emerging player. Broad incumbents are PAM Health (PostAcute Medical), Amedisys, TeamHealth and Teladoc Health.
Does Lumina Care have an API?
No public API is recorded for Lumina Care.
What industry is Lumina Care in?
Lumina Care's product category is Post-Acute Care Clinical Services. Its primary akta.pro industry code is HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination), with a secondary code of HSABAIAD, Chronic Care & Complex Care Management. Its NAICS code is 62311 and its SIC code is 8051.