OnPar Technologies

What OnPar Technologies does

OnPar Technologies is a cloud-first managed services provider (MSP) founded in 2007 and headquartered in Durham, North Carolina, with a secondary presence in New York. The company delivers outsourced IT services to small and mid-sized businesses across 35 U.S. states, organized around four integrated offerings: Managed IT Services (server and network management, remote help desk, Microsoft licensing, mobile device management, 24/7 monitoring, computer repair, virtual CIO), Cloud Managed Services (Azure, Office 365, SharePoint, Windows 10, Windows Autopilot, wireless networking), Managed Security Services (Bitdefender-based endpoint security, Datto-powered backup and disaster recovery, Azure AD identity management, ID Agent dark web monitoring), and Unified Communications (hosted PBX, VoIP, Teams). Service architecture is layered rather than proprietary: OnPar integrates best-of-breed vendor technologies atop Microsoft Gold competencies and operationalizes delivery through a triage-based remote help desk that resolves most tickets in under 30 minutes, image-based backups verified daily, and a proprietary client portal (OnPar Launch).

OnPar's revenue model is a quote-based, per-customer monthly subscription that bundles IT support into a single predictable fee, supplemented by one-time project services for larger engagements such as Office 365 migrations (the company has executed migrations for more than 4,500 users). The go-to-market is sales-led and direct, targeting SMBs and midmarket organizations across verticals including trucking and logistics, manufacturing, professional services, financial services, and small business, with named customer relationships spanning 10+ years in some cases (e.g., Stone Transport, 300+ employees). Marketing is content-driven via blog, newsletters, webinars, and case studies, and the company leverages Microsoft partner awards and Inc. 5000 / Channel Futures MSP 501 / CRN recognition for credibility.

In February 2026, OnPar was acquired by Net at Work, a North American technology solutions provider backed by private equity firm Lovell Minnick Partners, making this acquisition approximately Net at Work's 40th in its 30-year history. OnPar's leadership team joined Net at Work in key roles to ensure continuity for customers and employees, with the deal positioned to strengthen Net at Work's national managed services footprint across manufacturing, wholesale distribution, construction, nonprofit, and healthcare sectors.

Name

OnPar Technologies

Legal name

OnPar Technologies

Website

https://onpartech.com

Company type

Private

Founded year

2007

Operating status

Acquired

Headcount range

11–50 employees

Short description

OnPar Technologies is a Microsoft-focused managed services provider delivering outsourced IT, cloud, security, and unified communications to small and mid-sized businesses across 35 U.S. states. Founded in 2007 in Durham, NC, OnPar was acquired by Net at Work in February 2026.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Onsite/Field IT Support Services (BPAEABAC), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Managed IT services
• Cloud managed services
• Managed security services
• Unified communications
• Microsoft 365 support

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive outsourced IT services delivered as subscription-based monthly billing. Includes server & network management, remote IT help desk, Microsoft licensing management, mobile device management, 24/7 network monitoring, computer repair, and virtual CIO services.
2. Cloud Managed Services: Cloud-first services including application hosting, Microsoft Office 365 support, Windows 10 support, SharePoint development & support, Microsoft Azure services, wireless networking, and Windows Autopilot.
3. Managed Security Services: Security solutions including computer & network security, backup & disaster recovery, identity & access management, and dark web protection.
4. Unified Communications: Hosted PBX phone system, VoIP phone service, Office 365 phone system, and Microsoft Teams chat/collaboration solutions.
5. Project Services: One-time project services for larger businesses needing occasional Microsoft expertise, cloud migrations, and system implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

OnPar Technologies is a Microsoft-focused managed services provider that delivers outsourced IT services to small and mid-sized businesses across the United States. Its core offering bundles four pillars - Managed IT Services, Cloud Managed Services, Managed Security Services, and Unified Communications - into a single predictable monthly subscription covering server and network management, help desk, Microsoft licensing, mobile device management, 24/7 monitoring, virtual CIO, Microsoft Azure/O365 support, multi-layer security with Datto backup and dark web monitoring, and Microsoft Teams/VoIP communications.

Product overview

OnPar Technologies is a cloud-first managed services provider offering outsourced IT services through four integrated core offerings: Managed IT Services (server/network management, help desk, licensing, mobile device management, 24/7 monitoring, computer repair, virtual CIO), Cloud Managed Services (Microsoft Azure, Office 365, SharePoint, wireless networking, Windows Autopilot), Managed Security Services (computer/network security, backup/disaster recovery with Datto, identity/access management, dark web protection), and Unified Communications (hosted PBX, VoIP, Teams). The company also provides industry-specific solutions for trucking & logistics, manufacturing, professional services, small business, and financial services. Services are delivered as monthly recurring managed services with Microsoft as the primary technology partner.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT support delivered as a single monthly subscription covering server and network management, remote help desk, Microsoft licensing management, mobile device management, 24/7 network monitoring, computer repair, and virtual CIO services for small and mid-sized businesses nationwide.
• Cloud Managed Services Cloud-first managed services leveraging Microsoft Azure for application hosting, Office 365 support, Windows 10 support, SharePoint development and support, wireless networking, and Windows Autopilot deployment for SMB clients.
• Managed Security Services Multi-layered security offering covering computer and network security, backup and disaster recovery with Datto, identity and access management via Azure Active Directory, and dark web credential monitoring via ID Agent for SMB and midmarket clients.
• Unified Communications Microsoft-based unified communications solution combining hosted PBX phone system, VoIP phone service, Office 365 phone system, and Microsoft Teams chat/conferencing/collaboration for SMB and midmarket clients.

Quantifiable outcome

• Most help desk tickets resolved in under 30 minutes (vs. 4-hour SLA target)
• +2 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationGold Microsoft Certified Partner with Cloud Platform and Cloud Productivity competencies. Named Microsoft US SMB East Region Partner of the Year (2017) and US SMB Champion Club Southeast Partner of the Year (2016). Provides Office 365, Azure, Teams, SharePoint, and other Microsoft solutions.
• DattocoreTechnology or IntegrationEnterprise Global Partner in top 10% of Datto's global partner community. OnPar uses Datto for on-premises and cloud-based backup solutions, providing image-based backups with daily verification through screenshots.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a US-based managed IT services and cloud provider targeting SMB and mid-market clients. It competes head-to-head with OnPar across managed IT, cloud, security, and unified communications on the Microsoft stack.
• Dataprise: Dataprise is a US managed services provider with a comparable SMB/mid-market focus and broad Microsoft, security, and unified communications practice. It is a direct competitor to OnPar in the same Microsoft-centric MSP category.
• CMIT Solutions: CMIT Solutions is a national franchise-style MSP serving SMBs with managed IT, cybersecurity, and cloud services. Comparable in target market, service breadth, and Microsoft-centric delivery to OnPar.
• Magna5: Magna5 is a US managed IT, cybersecurity, and unified communications provider with a strong SMB/mid-market focus. Directly comparable offering profile and overlapping Microsoft-ecosystem orientation.
• Core IT: Core IT is a US managed services provider focused on SMB/mid-market clients with managed IT, cloud, and security offerings. Comparable in business model and customer profile to OnPar.

Broad incumbents

• Net at Work: Net at Work is OnPar's acquirer and the broader MSP/ERP platform parent, serving SMB and mid-market clients nationwide with PE backing from Lovell Minnick. Highly comparable in offering, larger in scale, and a logical broader-incumbent benchmark.
• Kforce: Kforce is a larger US technology staffing and solutions firm that includes IT services and consulting practices. Comparable as a broader IT services incumbent with overlapping Microsoft and enterprise support capabilities.

Emerging players

• Think|Stack: Think|Stack is a US managed services and cloud provider with a Microsoft-centric, security-forward SMB focus. Comparable in technology stack and target segment, though generally smaller scale than OnPar.
• IT Support Guys: IT Support Guys is a smaller US-based managed IT support firm targeted at SMBs with Microsoft 365 and help-desk services. Comparable in customer segment and core offerings, though with more limited geographic reach.

Others

• Datto (Kaseya): Datto (now part of Kaseya) is the backup/disaster recovery vendor OnPar partners with rather than competes against. Listed as an ecosystem participant — Datto's partner program directly enables OnPar's managed security and BCDR practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/onpartech
• Facebookfacebook.com/onpartech
• LinkedInlinkedin.com/company/onpar-technologies

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnPar Technologies