Promises Healthcare

What Promises Healthcare does

Promises Healthcare is a Singapore-based private mental healthcare provider founded in 2011 and operating primarily from the Novena Medical Center. It delivers psychiatric, psychological, and psychotherapy services through a multidisciplinary team of 60+ clinicians spanning psychiatrists, clinical and educational psychologists, addiction psychotherapists, neuropsychologists, counsellors, family/couples therapists, executive coaches, and certified psychodramatists. Core service lines cover adult mental health, children and adolescents (including ADHD and autism assessment), family and couples counselling, addiction treatment (delivered through a dedicated Visions sub-brand and a Singapore-unique 12-week Intensive Outpatient Program), forensic psychiatry and psychology for legal proceedings, and a virtual psychotherapy channel. Treatment modalities include CBT, DBT, ACT, mindfulness, psychodrama, the Minnesota Method, and Transcranial Magnetic Stimulation (TMS), positioned as evidence-based protocols drawing on neuroscience and psychology.

The business model is fee-for-service, paid primarily by individual self-pay patients, with intake handled via online inquiry forms routed to a clinic coordinator who matches patients to specialists. Pricing is largely quote-based and not publicly disclosed, with the only published rate being a $500/hr forensic evaluation screening. The company also generates ancillary revenue from a professional training stream (Psychodrama Singapore, serving Singapore and the Asia Pacific region) and from medico-legal forensic work for Singapore's courts. There are no external funding rounds, no parent company, and no disclosed investor base; ownership appears founder/management-led under Dr. Munidasa Winslow (CEO and Senior Consultant Psychiatrist).

Name

Promises Healthcare

Legal name

Promises Healthcare Pte. Ltd.

Website

https://promises.com.sg

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Promises Healthcare is a Singapore-based multidisciplinary mental health clinic founded in 2011, serving adults, children, couples, and addiction and forensic cases through 60+ clinicians delivering psychiatric, therapy, and neuromodulation services from Novena Medical Center.

Ownership category

akta.pro rank

Product category

Mental Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industry

Psychiatry & Medication Management Platforms (HLALAEAB)

Keywords

• Mental health services
• Psychiatric consultations
• Addiction treatment programs
• Psychological therapy
• Couples and family counselling

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Clinical Services Revenue: Revenue generated from psychiatric consultations, psychological assessments, therapy sessions, and counselling services for individuals, couples, and families. Fee-for-service model with consultation-based appointments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Promises Healthcare operates a Singapore-based mental health clinic providing psychiatric consultations, psychological therapy, counselling, and addiction treatment services through a multidisciplinary team of 60+ clinicians. Core offerings span adult mental health, child and adolescent services, family and couples therapy, forensic psychiatry and psychology assessments, Transcranial Magnetic Stimulation (TMS), and the proprietary Visions Intensive Outpatient Program for addiction recovery. Services are delivered primarily in-person at Novena Medical Center, with virtual psychotherapy options.

Product overview

Promises Healthcare is a Singapore-based psychiatric and psychological therapy clinic offering a comprehensive range of mental health services through a multidisciplinary team of psychiatrists, psychologists, therapists, coaches, and psychotherapists. The company operates multiple service lines including Psychiatric Services, Psychological Therapy, Children & Adolescents Services (covering ADHD, autism, and developmental concerns), Addiction Treatment Services with its Visions Program (including an Intensive Outpatient Program), Forensic Psychiatry & Psychology, TMS treatment, and professional training through Psychodrama Singapore. The core offering consists of evidence-based treatments for mental health conditions including anxiety, depression, trauma, addiction (alcohol, drug, gambling, gaming, nicotine, pornography, prescription medication, sex), ADHD, and relationship issues, delivered with a holistic approach covering all ages.

Differentiator

Problem solved

Functional benefit

Products and services

• Psychiatric Services Psychiatric consultations and medication management for mental health conditions including depression, anxiety, ADHD, and other psychiatric disorders, delivered by Senior Consultant Psychiatrists to adults and children.
• Psychological Therapy Individual therapy, counselling, and psychotherapy services delivered by psychologists and therapists for various mental health concerns using modalities including CBT, DBT, ACT, mindfulness, and psychodrama.
• Children & Adolescents Services Specialized mental health services for children and adolescents including ADHD assessment, autism testing, child psychotherapy, counselling, cognitive development assessments, and eating disorder treatment.
• Addiction Treatment Services Comprehensive addiction treatment programs covering alcohol, drug, gambling, gaming, nicotine, pornography, prescription medication, and sex addictions through individual therapy, group therapy, family intervention, and intensive outpatient programming.
• Visions Intensive Outpatient Program

Quantifiable outcome

• 238,000+ professional sessions provided
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Spring Health: Global precision mental-health benefits platform offering therapy, coaching, and psychiatry for employer populations. Comparable to Promises for combining therapy and psychiatry in a coordinated model, though Spring Health is technology-led and B2B-focused.
• Cerebral: US-based online mental-health platform providing therapy, counselling, and medication management for anxiety, depression, and ADHD. Comparable to Promises for combining psychiatric medication management with therapy, though Cerebral is fully virtual and has faced regulatory scrutiny on prescribing practices.
• Modern Health: Global mental-health platform combining therapy, coaching, and psychiatric medication management for employees worldwide. Comparable to Promises for its multidisciplinary care model and emphasis on evidence-based modalities, although Modern Health is tech-enabled and employer-channel rather than clinic-based.
• Two Chairs: US-based in-person and virtual therapy provider emphasising evidence-based modalities and matching clients to specialised therapists. Comparable to Promises for its clinic-style therapy delivery and outcome focus, although Two Chairs is US-anchored and therapy-only without psychiatry.

Broad incumbents

• Headspace Health: Combined entity of Headspace and Ginger, providing mental-health coaching, therapy, and psychiatry through a digital platform with some in-person referrals. Comparable to Promises as a multi-modality mental-health provider, but Headspace Health operates at much larger scale via B2B contracts and a digital-first delivery model.
• BetterHelp: Largest direct-to-consumer online therapy platform, operating globally with licensed therapists. Comparable to Promises for individual and couples counselling at scale, but BetterHelp is subscription-based virtual care rather than clinic-based multidisciplinary psychiatry.
• Lyra Health: Global mental-health benefits platform serving employees of large enterprises with therapy, coaching, and psychiatry via in-person and virtual networks. Comparable to Promises in delivering multidisciplinary mental-health care at scale, but Lyra is enterprise/B2B-led and US-headquartered versus Promises' Singapore private-pay outpatient model.

Direct peers

• Talkspace: US-based online therapy and psychiatry platform connecting users with licensed therapists and prescribers. Comparable to Promises in delivering psychiatric evaluation and ongoing therapy, although Talkspace is fully virtual and payor/employer-channel rather than Singapore-clinic-based.
• Doctor Anywhere: Singapore-headquartered digital health platform offering in-person and telehealth consultations including mental health and psychiatry services. Comparable to Promises because it competes for the same Singapore patient base across general and mental-health conditions, although it is digital-first rather than clinic-based.

Regional players

• Institute of Mental Health (IMH) Singapore: Singapore's flagship tertiary psychiatric hospital providing outpatient and inpatient mental-health and addiction services. Comparable to Promises as a Singapore-based mental-health provider serving overlapping patient populations including addiction, though IMH is a public-sector institution rather than a private multidisciplinary clinic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/promisescare
• Facebookfacebook.com/promiseshealthcare
• LinkedInlinkedin.com/company/promises-healthcare-pte-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Promises Healthcare