Flexfone
- Company typePrivate
- Founded2011
- HeadquartersSkanderborg, Denmark
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Flexfone firmographics
Firmographics- Name
- Flexfone
- Legal name
- Flexfone A/S
- Website
- https://flexfone.dk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Flexfone industry classification
Industry- Product category
- Cloud Business Telephony
- NAICS
- Wired Telecommunications Carriers (517111), Telecommunications Resellers (517121)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Where Flexfone is headquartered
LocationHeadquarters
- HQ city
- Skanderborg
- HQ country
- Denmark
- HQ region
- Europe
Offices1 record
Markets served
Flexfone business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Business Telephony Subscription: Monthly subscription model for cloud-based business telephony services. Pricing is individualized based on company needs, number of users, and hardware requirements. No binding contracts - month-to-month flexibility. All functionality included in one price rather than tiered packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-inclusive single pricing model |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Flexfone product offering
Product offeringCore offering
Flexfone provides cloud-based business telephony through a hosted PBX with VoIP and SIP trunk connectivity, delivered across four synchronized access points: IP desk phones (Bordtelefon), the Myfone web-based softphone and online switchboard, the Myfone mobile application, and a native Microsoft Teams telephony integration. The platform bundles call queues, IVR menus, ring profiles, call recording, visual call flow management, and AI-driven call handling via Flexfone CallAI, all sold as a single monthly subscription with no binding contracts to Danish businesses through a nationwide certified reseller channel.
Product overview
Flexfone is a Danish business telecommunications provider offering a cloud-based unified communications platform. The core product ecosystem centers on Myfone (web-based switchboard/softphone), Myfone App (mobile client), IP desk phones, and Microsoft Teams telephony integration. These access methods connect to a hosted PBX system providing features including IVR menus, call queues with multiple ring patterns, ring profiles with Exchange calendar sync, visual voicemail, call recording, call transfer, department management, country code routing, and visual call flow builder. Add-on modules include Wallboard for live statistics, Busylight for availability indication, and Capturi integration for call analytics. The platform operates on IP/VoIP technology with SIP Trunk connectivity, using TDC's network for mobile services. Flexfone also offers AI-powered telephony through Flexfone CallAI with voice and chat agents.
Differentiator
Problem solved
Functional benefit
Brands
- Myfone: Online switchboard solution for managing calls, accessible via web browser.
- Myfone-app
- Flexfone CallAI
- MyDstny
Products and services
- Hosted PBX Cloud-based Private Branch Exchange that delivers the full Flexfone telephony feature set (call routing, queues, auto-attendants, voicemail, ring profiles, IVR, recording) without physical hardware, sold to Danish businesses as a monthly subscription.
- Myfone (Online Switchboard and Softphone)
Quantifiable outcome
- 96% customer satisfaction rate
- +2 more outcomes
Companies that use Flexfone
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles2 records
Flexfone technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability4 records
Feature10 records
Flexfone partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- TDCcoreTDC is used as the network provider for Flexfone's mobile services. Selected because TDC's network has the best coverage in Denmark for both voice and data. This partnership ensures Flexfone customers receive optimal call quality, including on mobile devices.
- CapturicoreCapturi is Denmark's leading conversation analytics platform. Integration allows Flexfone's recorded calls to be automatically sent to Capturi for analysis. Capturi provides tools for analyzing customer calls, identifying trends, coaching employees, and optimizing customer service performance.
- MicrosoftcoreFlexfone offers full telephony integration with Microsoft Teams, available in Microsoft AppSource. Allows users to make and receive calls directly within Teams with all Flexfone features. Flexfone was among the first in the world to offer Teams telephony integration.
- Microsoft Exchange/Office 365coreBi-directional integration with Microsoft Exchange calendars. Automatically controls ring profiles based on calendar appointments. Compatible with Exchange 2010 and newer versions and Microsoft 365.
- DSTNYcoreFlexfone is powered by DSTNY platform. The customer portal (MyDstny) and underlying technology are provided by DSTNY. FAQ footer states 'Flexfone powered by dstny'.
- Nationwide Reseller NetworkcoreFlexfone sells exclusively through certified resellers across Denmark. Resellers are trained, certified, and authorized to sell, implement, and support Flexfone solutions. They handle local customer relationships and provide ongoing support.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Flexfone competitors and assessment
Company assessmentBroad incumbents
- RingCentral: RingCentral is a global cloud communications leader offering cloud PBX, UCaaS, and contact center — the international reference point for Flexfone's product category and a potential competitor for Danish mid-market and enterprise customers.
- Telenor Denmark: Telenor Denmark is a large Danish mobile and fixed-line operator with business telephony and unified communications offerings for SMB and enterprise, providing comparable bundled voice and connectivity solutions to Flexfone's target customers.
- TDC NET (Nuuday): TDC NET / Nuuday is the largest Danish telecom operator and supplies Flexfone's underlying mobile network; it sells its own bundled business telephony, mobile, and UCaaS to Danish enterprises, representing the dominant incumbent competitor.
- Telia Denmark: Telia Denmark is a major Danish telecom incumbent offering fixed, mobile, and business telephony/UCaaS as part of a broader enterprise portfolio, competing head-on with Flexfone in Danish business voice and mobile bundles.
- Microsoft Teams Phone (Operator Connect): Microsoft Teams Phone, including Operator Connect and Teams Phone Mobile, is a direct channel competitive to Flexfone's Teams telephony integration; Microsoft's own carrier partnerships could disintermediate Flexfone's core Microsoft-led growth vector.
Direct peers
- Phonero: Phonero (now part of Telia) is a Nordic business telephony provider offering hosted PBX and cloud communications to SMBs and mid-market customers with a similar feature set and reseller/partner ecosystem to Flexfone.
- Puzzel: Puzzel is a Nordic-headquartered provider of cloud-based contact center and UCaaS solutions serving SMB and mid-market enterprises across Scandinavia with a comparable hosted telephony and integrations portfolio.
- NetNordic: NetNordic is a Nordic IT and communications provider delivering cloud telephony, collaboration, and contact center services to enterprises across Norway, Sweden, and Denmark — directly comparable to Flexfone's hosted PBX and channel-led motion.
- DSTNY: DSTNY is the platform provider that powers Flexfone ('Flexfone powered by dstny') and also operates its own cloud telephony and UCaaS brands across multiple European countries, making it simultaneously supplier and direct competitor in the same product category and customer segment.
Regional players
- Telavox: Telavox is a Swedish cloud business telephony and UCaaS provider targeting Nordic SMBs and mid-market with mobile-first PBX, mobile app, and Microsoft Teams integrations — the closest Swedish analogue to Flexfone's product positioning, though geographically adjacent rather than overlapping Denmark.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Flexfone social profiles
Digital presenceFlexfone financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flexfone leadership team
Management profileNumber of profiles
Profiles1 record
Flexfone funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flexfone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flexfone
What does Flexfone do?
Flexfone provides cloud-based business telephony through a hosted PBX with VoIP and SIP trunk connectivity, delivered across four synchronized access points: IP desk phones (Bordtelefon), the Myfone web-based softphone and online switchboard, the Myfone mobile application, and a native Microsoft Teams telephony integration. The platform bundles call queues, IVR menus, ring profiles, call recording, visual call flow management, and AI-driven call handling via Flexfone CallAI, all sold as a single monthly subscription with no binding contracts to Danish businesses through a nationwide certified reseller channel.
Is Flexfone a public or private company?
Flexfone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Flexfone founded?
Flexfone was founded in 2011. It employs 11 to 50 people.
Where is Flexfone based?
Flexfone is headquartered in Skanderborg, Denmark, in the Europe region.
How does Flexfone make money?
One revenue line is on record: business Telephony Subscription.
Who are Flexfone's main competitors?
Broad incumbents on record are RingCentral, Telenor Denmark, TDC NET (Nuuday), Telia Denmark and Microsoft Teams Phone (Operator Connect). Direct peers are Phonero, Puzzel, NetNordic and DSTNY. Telavox is listed as a regional player.
Does Flexfone have an API?
Yes. Flexfone offers an API interface that can be accessed through PBXAdmin. The API allows for integrations and automation of telephony functions. Specific details about the API type (REST, GraphQL, etc.), authentication method, rate limits, or public availability are not specified in the source material.
What industry is Flexfone in?
Flexfone's product category is Cloud Business Telephony. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 517111 and its SIC code is 7385.