Tim Ho Wan
- Company typePrivate
- Founded2009
- HeadquartersHong Kong, Hong Kong SAR China
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Tim Ho Wan does
Tim Ho Wan is a Hong Kong-headquartered dim sum restaurant chain founded in 2009 by Chef Mak Kwai Pui and Chef Leung Fai Keung, formerly of the Four Seasons. The company operates 85 stores across 11 markets, including Hong Kong (10 stores), Singapore (9 stores), the United States (5 stores), the Philippines, China, Japan, Australia, and other regional markets. Its core offering is traditional Cantonese dim sum, with the Signature Baked BBQ Pork Bun as its most recognized item, alongside a broader menu spanning steamed dumplings, baked and fried dim sum, rice rolls, congee, noodles, and roast specialties. The brand earned a Michelin star in 2010 at its original Sham Shui Po location and retained the distinction consecutively through 2021.
The business generates revenue through dine-in and takeaway sales at company-owned and franchise locations, supplemented by food delivery orders via third-party platforms including Grab Food, Foodpanda, Deliveroo, DoorDash, Uber Eats, and Postmates. Pricing is per-dish at casual-dining price points, with menu items in Singapore reportedly ranging from approximately SGD 5-15. Tim Ho Wan does not operate a proprietary technology platform; its operations are anchored in handmade dim sum preparation, standardized chef training, and physical store presence in high-traffic retail and tourist locations.
In January 2025, Tim Ho Wan was fully acquired by Jollibee Foods Corporation, a Philippine-listed restaurant conglomerate, for S$20.2 million. Under Jollibee ownership, the brand has accelerated expansion, doubling its Hong Kong store count, setting a target of 20 North American stores by 2028, and reporting a 4x quarterly EBITDA increase and 5.2% system-wide sales growth in Q3 2025. Jollibee has signaled a potential spinoff and listing of its international business unit, which includes Tim Ho Wan, on Hong Kong or US exchanges by the end of 2027.
Tim Ho Wan firmographics
Firmographics- Name
- Tim Ho Wan
- Legal name
- Tim Ho Wan Limited / Tim Ho Wan Pte. Ltd.
- Website
- https://timhowan.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Tim Ho Wan industry classification
Industry- Product category
- Cantonese Dim Sum Restaurant
- NAICS
- Limited-Service Restaurants (722513), Restaurants and Other Eating Places (7225), Full-Service Restaurants (722511)
- SIC
- Retail-Eating Places (5812), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Sandwiches & Subs QSR (THAFAAAD)
Keywords
Where Tim Ho Wan is headquartered
LocationHeadquarters
- HQ city
- Hong Kong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices7 records
Markets served
Tim Ho Wan business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Restaurant Sales (Dine-in and Takeaway): Tim Ho Wan generates revenue primarily through dine-in and takeaway sales at its physical restaurant locations. The brand operates 85 stores across 11 markets including Hong Kong, Singapore, USA, Philippines, China, Japan, and Australia.
- Food Delivery: Revenue from third-party delivery platforms including Grab Food, Foodpanda, Deliveroo (Singapore), DoorDash, Uber Eats, Postmates (USA). Customers order through aggregator apps and Tim Ho Wan prepares food for delivery.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Tim Ho Wan product offering
Product offeringCore offering
Tim Ho Wan is a Michelin-starred Hong Kong dim sum restaurant chain that operates dine-in and takeaway service across 85 locations in 11 markets, serving traditional Cantonese dim sum including its signature baked barbecue pork buns, steamed dumplings, rice rolls, congee, and roasted specialties. The brand also generates revenue through online ordering and food delivery partnerships with platforms including Grab Food, Foodpanda, Deliveroo, DoorDash, and Uber Eats.
Product overview
Tim Ho Wan is a Michelin-starred Hong Kong dim sum restaurant chain that operates as a multi-location restaurant brand offering traditional Cantonese dim sum. The company's core product is its dine-in and takeaway dim sum service, with signature items like the Baked Barbecue Pork Buns being the most celebrated dish. The product portfolio spans steamed dim sum (har gow, siu mai), baked and fried items (egg tarts, spring rolls), rice rolls, congee and rice dishes, noodles, and roast specialties. Tim Ho Wan also provides online ordering through integrations with food delivery platforms including Grab Food, Foodpanda, Deliveroo, DoorDash, Uber Eats, and Postmates. The brand operates locations across Hong Kong, Singapore, and the United States.
Differentiator
Problem solved
Functional benefit
Products and services
- Tim Ho Wan Dim Sum Restaurant Service Dine-in and takeaway service offering traditional Cantonese dim sum across 85 locations in Hong Kong, Singapore, USA, Philippines, China, Japan, Australia, Malaysia, Taiwan, Vietnam, and Korea. Targets individual consumers seeking authentic Hong Kong dim sum at accessible prices.
- Signature Baked Barbecue Pork Buns Tim Ho Wan's signature baked BBQ pork bun, an iconic dish available across all locations, recognized globally as the brand's most celebrated menu item that contributed to Michelin-star recognition.
- Online Ordering Platform Digital ordering platform that allows customers to order Tim Ho Wan dim sum for delivery or pickup, with integrations to food delivery services including Grab Food, Foodpanda, Deliveroo, DoorDash, Uber Eats, Postmates, and Hyperflyer.
Quantifiable outcome
- 5.2% system-wide sales growth in Q3 2025 vs first half
- +2 more outcomes
Companies that use Tim Ho Wan
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Tim Ho Wan technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Tim Ho Wan partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor.
- Grab HoldingsminorGrab Food delivery partnership enabling Tim Ho Wan Singapore customers to order via the Grab app for home delivery.
- FoodpandaminorFoodpanda delivery partnership enabling Tim Ho Wan customers in Singapore and other markets to order via the Foodpanda platform.
- DeliveroominorDeliveroo delivery partnership enabling Tim Ho Wan Singapore customers to order via the Deliveroo platform for home delivery.
- DoorDashminorDoorDash delivery partnership enabling Tim Ho Wan USA customers to order via the DoorDash platform for home delivery.
- Uber EatsminorUber Eats delivery partnership enabling Tim Ho Wan USA customers to order via the Uber Eats platform for home delivery.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Tim Ho Wan competitors and assessment
Company assessmentDirect peers
- Din Tai Fung: Taiwanese-founded global dim sum and xiao long bao chain with strong brand recognition in Asia and the US. Directly comparable to Tim Ho Wan as a premium casual Chinese dumpling/dim sum operator pursuing global expansion, with similar product categories and price points.
- Crystal Jade: Singapore-headquartered Cantonese and dim sum restaurant group with multiple brands spanning casual to fine dining across Asia. Directly comparable to Tim Ho Wan on cuisine category, regional footprint, and casual-to-premium positioning in Asian markets.
- Panda Express: Largest Chinese-American QSR chain in the US with thousands of locations. Comparable to Tim Ho Wan as a globally scaling Chinese cuisine operator targeting mainstream Western consumers, with overlap in target customer demographics and US expansion strategy.
- Haidilao International Holding: Chinese hot pot chain with global presence across Asia, North America, and Europe. Comparable to Tim Ho Wan as a globally scaling Chinese casual dining brand with strong service culture and international expansion ambitions, though differentiated by hot pot category.
- Lei Garden Restaurant: Hong Kong-based Cantonese fine dining restaurant group with international locations. Comparable to Tim Ho Wan on cuisine (Cantonese) and Hong Kong origin, though positioned at the premium dining tier rather than casual dim sum.
Broad incumbents
- Jollibee Foods Corporation: Philippine-listed fast-food conglomerate and Tim Ho Wan's parent company. Operates an extensive portfolio of QSR brands including Jollibee, Chowking, and Red Ribbon. Comparable as a multi-brand Asian restaurant operator, though the parent operates in QSR rather than dim sum.
- Yum China Holdings: Operator of KFC China, Pizza Hut China, and Taco Bell China with thousands of locations across China. Comparable as a major Chinese-market restaurant operator with significant scale, though it operates Western QSR brands rather than authentic Chinese cuisine like Tim Ho Wan.
Regional players
- Maxim's Caterers: Hong Kong's largest restaurant and bakery group with hundreds of outlets across Chinese cuisine, dim sum, and Western concepts. Comparable to Tim Ho Wan on Hong Kong Cantonese cuisine and dim sum operations, with broader category exposure.
Emerging players
- Xi'an Famous Foods: US-based Chinese noodle and dumpling QSR chain expanding across the East Coast. Comparable to Tim Ho Wan as a growing Chinese noodle/dumpling concept in the US market, though with narrower cuisine focus and smaller footprint.
Others
- Toast TakeOut: Restaurant technology platform providing online ordering, delivery management, and POS solutions. Comparable to Tim Ho Wan only as an adjacent enabler of digital ordering and delivery economics, not a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Tim Ho Wan social profiles
Digital presenceTim Ho Wan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tim Ho Wan leadership team
Management profileNumber of profiles
Profiles1 record
Tim Ho Wan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tim Ho Wan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tim Ho Wan
What does Tim Ho Wan do?
Tim Ho Wan is a Michelin-starred Hong Kong dim sum restaurant chain that operates dine-in and takeaway service across 85 locations in 11 markets, serving traditional Cantonese dim sum including its signature baked barbecue pork buns, steamed dumplings, rice rolls, congee, and roasted specialties. The brand also generates revenue through online ordering and food delivery partnerships with platforms including Grab Food, Foodpanda, Deliveroo, DoorDash, and Uber Eats.
Is Tim Ho Wan a public or private company?
Tim Ho Wan is a private company. It is classified as corporate owned and is currently operating.
When was Tim Ho Wan founded?
Tim Ho Wan was founded in 2009. It employs 1,001 to 5,000 people.
Where is Tim Ho Wan based?
Tim Ho Wan is headquartered in Hong Kong, Hong Kong SAR China, in the Asia region.
How does Tim Ho Wan make money?
Two revenue lines are on record. Restaurant Sales (Dine-in and Takeaway) is the primary driver. The others are food Delivery.
Who are Tim Ho Wan's main competitors?
Direct peers on record are Din Tai Fung, Crystal Jade, Panda Express, Haidilao International Holding and Lei Garden Restaurant. Broad incumbents are Jollibee Foods Corporation and Yum China Holdings. Maxim's Caterers is listed as a regional player. Xi'an Famous Foods is listed as an emerging player. Toast TakeOut is listed as an others.
Does Tim Ho Wan have an API?
No public API is recorded for Tim Ho Wan.
What industry is Tim Ho Wan in?
Tim Ho Wan's product category is Cantonese Dim Sum Restaurant. Its primary akta.pro industry code is THAFAAAD, Sandwiches & Subs QSR. Its NAICS code is 722513 and its SIC code is 5812.