Connected Right
Connected Right, LLC is a privately held managed IT services provider in Arlington, Texas that delivers bundled IT management, security, helpdesk, equipment procurement, and 3CX VoIP services to small and medium-sized businesses in the Dallas/Fort Worth area.
- Company typePrivate
- Founded2009
- HeadquartersArlington, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Connected Right does
Connected Right, LLC is a privately held managed IT services provider founded in 2009 by James Boynton and Paul Strayhorn, headquartered at 4305 S Bowen Rd #111 in Arlington, Texas. The firm sells bundled IT management, security, helpdesk, equipment procurement, and VoIP services exclusively to small and medium-sized businesses in the Dallas/Fort Worth metropolitan area, positioning itself as a long-term trusted advisor in a market the founders identified as underserved by skilled IT providers at inception.
The core technology offering is a stack of third-party, business-class products assembled into a single managed contract. IT management covers network and infrastructure administration; security is built around Fortinet and similar vendors to protect endpoints, email, and cloud systems; helpdesk is delivered through a dedicated team and a customer portal; equipment procurement pulls from Dell, Lenovo, and Microsoft Surface; and telephony is delivered via the 3CX VoIP platform with Yealink and Fanvil handsets, deployable as cloud-hosted (Azure or Amazon) or on-premise. Services are not sold à la carte — customers are required to take bundled packages and to purchase hardware through Connected Right to preserve supportability, all under written month-to-month or annual contracts.
Commercially, the firm operates a sales-led go-to-market model: initial phone consultation, on-site network assessment, and a customized quote per customer. There is no public pricing, no online self-serve channel, and no disclosed headcount beyond the 1-10 employee band. The company has no institutional funding, no M&A activity, no subsidiaries, and no documented expansion outside DFW since founding, indicating a stable, locally anchored SMB MSP rather than a scaling platform.
Connected Right firmographics
Firmographics- Name
- Connected Right
- Legal name
- Connected Right, LLC
- Website
- https://connectedright.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Connected Right, LLC is a privately held managed IT services provider in Arlington, Texas that delivers bundled IT management, security, helpdesk, equipment procurement, and 3CX VoIP services to small and medium-sized businesses in the Dallas/Fort Worth area.
- Ownership category
- akta.pro rank
Connected Right industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)
Keywords
Where Connected Right is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Connected Right business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing IT management and support services provided under contract (month-to-month or annual). Services include network management, security, and helpdesk support bundled together.
- Equipment Sales: Sale of hardware including PCs/laptops, servers, network gear, and software licenses. Customers are required to purchase hardware through Connected Right to ensure supportability.
- VoIP Phone Systems: Sale, installation, and maintenance of 3CX phone systems, including hardware (Yealink, Fanvil handsets) and software bundles.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Customized IT services based on customer needs and network assessment |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Connected Right product offering
Product offeringCore offering
Connected Right, LLC provides bundled managed IT services for small and medium businesses in the Dallas/Fort Worth area, managing the critical technologies customers use to run their business. Offerings include IT Management Services, IT Security, Helpdesk Services, Equipment Sales (PCs, laptops, servers, network gear, Microsoft licenses), and 3CX VoIP Phone Systems sold, installed, and maintained under contract.
Product overview
Connected Right, LLC is a managed IT services provider offering a bundled portfolio of services for small and medium businesses. The core offering consists of IT Management Services (managing business technology infrastructure), IT Security (endpoint, email, and cloud protection), Helpdesk Services, Equipment Sales (hardware and software procurement), and 3CX Phone Systems (VoIP solutions). The services are bundled together to provide comprehensive protection and support rather than sold separately, reflecting a unified managed services approach where these distinct service areas work together to secure and optimize business networks.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Management Services Ongoing managed IT services in which Connected Right manages the critical technologies customers use to run their business, ensuring everything keeps running smoothly. Targeted at small and medium-sized businesses in the Dallas/Fort Worth area.
- IT Security Provision and maintenance of best-in-class IT security products that protect customer endpoints, email, and cloud systems, administered under best practices. Targeted at small and medium-sized businesses.
- Helpdesk Services Dedicated support services providing SMB customer teams with technology assistance when they need help with their systems.
- Equipment Sales Procurement and installation of business-class computer equipment and software, including PCs/laptops, servers, network gear, and Microsoft licenses, sourced from vetted technology partners such as Dell, Lenovo, and Microsoft (Surface).
- 3CX Phone Systems Sale, installation, and maintenance of the 3CX VoIP phone system, offered as cloud-hosted (Azure or Amazon) or on-premise solutions, with various VoIP handset brand options (e.g., Yealink, Fanvil), video conferencing, live chat, WhatsApp/SMS, and Microsoft 365 integration.
Companies that use Connected Right
Customer profileSegments1 record
Ideal customer profiles1 record
Connected Right technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature2 records
Connected Right partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- 3CXcoreConnected Right is a 3CX Partner, authorized to sell and maintain 3CX phone systems. They offer both cloud hosted (on Azure or Amazon) and on-premise solutions with various VoIP handset options.
- DellcoreTechnology partner for server, PC, and laptop technology. Dell is part of Connected Right's vendor network for business-class hardware procurement.
- LenovocoreTechnology partner for server, PC, and laptop technology. Lenovo is part of Connected Right's vendor network for business-class hardware procurement.
- Microsoft (Surface)coreAuthorized Surface reseller providing Microsoft licenses and Surface devices as part of business technology solutions.
- FortinetcoreNetwork technology partner providing cybersecurity solutions. Featured as a network technology partner for security products.
- Extreme NetworkscoreNetwork technology partner providing networking solutions and equipment.
- RuckuscoreNetwork technology partner providing wireless networking solutions and equipment.
Scale indicators1 record
Recent moves5 records
Connected Right competitors and assessment
Company assessmentDirect peers
- Centre Technologies: Texas-headquartered managed IT services provider serving SMB and mid-market clients with networking, security, cloud, and unified communications offerings — a directly comparable regional competitor to Connected Right.
- Ntiva: National MSP focused on small and mid-sized businesses, delivering managed IT, security, cloud, and UCaaS — closely aligned to Connected Right's bundle of services and SMB customer profile.
- Dataprise: US managed IT services and cybersecurity provider for SMB and mid-market customers, with bundled service contracts and a sales-led GTM — directly comparable in offering mix and customer segment.
- Coretelligent: Managed IT, cloud, and cybersecurity services provider targeting SMB and mid-market organizations, with a similar recurring-contract service model to Connected Right.
- CompassMSP: Managed IT and cybersecurity provider focused on small and mid-sized businesses, offering bundled monthly service plans comparable to Connected Right's contract structure.
- Integris: SMB-focused managed IT and cybersecurity firm with bundled service offerings and a regional delivery model, structurally similar to Connected Right.
- ITsavvy: Managed IT services and technology solutions provider combining helpdesk, infrastructure, and procurement — overlapping with Connected Right's equipment sales and managed service bundle.
- Logically: Managed IT and security services provider for SMB and mid-market clients, with a comparable emphasis on bundled managed services and customer trust positioning.
Broad incumbents
- Konica Minolta (IT Services): Large diversified technology vendor with a managed IT services practice serving SMBs — overlaps with Connected Right's IT management and equipment offerings but as part of a much broader portfolio.
Others
- ConnectWise: Provider of PSA/RMM platforms and adjacent managed IT services to MSPs — an enabling ecosystem participant rather than a direct competitor, but shapes the tooling stack Connected Right and its peers rely on.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Connected Right social profiles
Digital presenceConnected Right financial estimates
Financial estimateRevenue estimate
Valuation estimate
Connected Right leadership team
Management profileNumber of profiles
Profiles2 records
Connected Right funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Connected Right M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Connected Right
What does Connected Right do?
Connected Right, LLC provides bundled managed IT services for small and medium businesses in the Dallas/Fort Worth area, managing the critical technologies customers use to run their business. Offerings include IT Management Services, IT Security, Helpdesk Services, Equipment Sales (PCs, laptops, servers, network gear, Microsoft licenses), and 3CX VoIP Phone Systems sold, installed, and maintained under contract.
Is Connected Right a public or private company?
Connected Right is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Connected Right founded?
Connected Right was founded in 2009. It employs 1 to 10 people.
Where is Connected Right based?
Connected Right is headquartered in Arlington, United States, in the North America region.
How does Connected Right make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are equipment Sales and voIP Phone Systems.
Who are Connected Right's main competitors?
Direct peers on record are Centre Technologies, Ntiva, Dataprise, Coretelligent, CompassMSP, Integris, ITsavvy and Logically. Konica Minolta (IT Services) is listed as a broad incumbent. ConnectWise is listed as an others.
Does Connected Right have an API?
No public API is recorded for Connected Right.
What industry is Connected Right in?
Connected Right's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAD, Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco). Its NAICS code is 54151 and its SIC code is 7370.