Nexicom

What Nexicom does

Nexicom Inc. is a privately held, Canadian regional telecommunications operator headquartered in Millbrook, Ontario, with a secondary office in Lakefield. The company, founded in 1898 as The Turner Telephone Company and owned since 2016 by Clayton Zekelman (also owner of MNSi), provides Internet (fibre, cable, DSL, and wireless), voice (NexiPhone VoIP, traditional landline, and Digital Telephone), IPTV (Basic to Ultimate tiers with 30–170+ channels plus TV Everywhere streaming), and Honeywell-backed security monitoring (RemoteSECURITY and NexiCamera), with ancillary web hosting and domain registration delivered via a Plesk control panel. Its owned fibre network delivers residential tiers up to 1 Gbps symmetrical and serves customers across Central Ontario, including Peterborough, the Kawarthas, Northumberland County, and the Hiawatha First Nation, where over 73% of newly connected homes have adopted the service.

The business model is overwhelmingly subscription-based, with monthly recurring revenue from Internet ($48–$110/mo promo-to-regular), TV ($25–$120/mo), phone ($33.82–$55.95/mo), and security add-on plans, plus recurring set-top-box rental fees ($6.95/mo basic, $15.95/mo HD PVR). Distribution combines direct phone sales (705-775-6394, 1-888-NEXICOM), in-person service at two physical offices, a website with address checker, bundle builder and speed calculator, and dedicated business sales email. No third-party reseller or wholesale-of-Nexicom-services channel is disclosed; Nexicom Systems, a sister company, is itself a wholesale distributor of telecom products to other carriers rather than a downstream retail channel for the parent. All revenue is denominated in Canadian dollars and prices exclude HST.

Growth is driven primarily by rural fibre footprint expansion co-funded with the CRTC Universal Broadband Fund and the Ontario Ministry of Infrastructure ICON program — notably the Precious Corners Transport Project (CRTC, 2024) and the Hiawatha First Nation build (Ontario ICON, 2023) — combined with bundling and periodic pricing actions (e.g., a 2024 $20 reduction on the 1 Gig plan). The Nexicom Group also encompasses Lansdowne Telephone Co. (1000 Islands retail telecom) and Nexicom Systems (wholesale telecom distribution), and maintains dedicated contact channels for residential, business, accessibility, HR, and technical support inquiries.

Name

Nexicom

Legal name

Nexicom Inc.

Website

https://nexicom.net

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

101–250 employees

Short description

Nexicom is a privately held, Central Ontario regional telecommunications operator offering fibre, cable, DSL, and wireless Internet, VoIP and landline phone, IPTV, and Honeywell-backed residential security to homes, small businesses, and First Nations communities.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

DSL Broadband Providers (xDSL) (HDAIABAD)

Keywords

• Residential internet services
• Fibre optic broadband
• Home phone service
• Digital television packages
• Telecommunications provider

Headquarters

HQ city

Millbrook

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Services: Monthly subscription fees for fibre, cable, DSL, and wireless internet services. Includes promotional pricing for first 3 months and bundle discounts when combined with other services.
2. TV Services: Monthly subscription fees for TV packages ranging from Basic (30+ channels) to Ultimate (170+ channels), plus additional revenue from theme packs and Pick & Pay individual channels.
3. Phone Services: Monthly fees for traditional landline, NexiPhone VoIP service, and Digital Telephone. Additional revenue from long-distance calling plans and international rates.
4. Security Services: Monthly monitoring fees for Honeywell-based security systems with 5-year manufacturer warranty. Set-top box rentals for TV service at $6.95/month basic and $15.95/month for HD PVR.
5. Web Hosting: Web hosting services including email hosting, domain registration, SSL certificates (Let us Encrypt free option), and Plesk control panel access.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Nexicom delivers residential and business telecommunications services in Central Ontario, including high-speed Fibre, Cable, DSL, and Wireless Internet, VoIP and traditional home phone lines, digital IPTV packages, Honeywell-based home security monitoring with remote access, and complementary web hosting. Services are sold on monthly subscription terms, often bundled with discounts up to $20/month, and delivered over Nexicom's own fibre, cable, DSL, and wireless network footprint.

Product overview

Nexicom is a telecommunications service provider offering a unified portfolio of connectivity and entertainment services. The core offering comprises four main product lines: Internet services (Fibre, Cable, DSL, and Wireless delivered over proprietary network infrastructure), Phone services (NexiPhone VoIP, traditional Local Home Phone, and Digital Home Phone), TV services (Ultimate, Favourites, Essentials, and Basic packages with 30-170+ channels), and Security services (RemoteSECURITY monitoring, NexiCamera video surveillance, and 24/7 professional monitoring with Honeywell equipment). Additional services include Web Hosting with Plesk control panel, SmartHub customer portal, a Knowledge Base for self-service support, and Bundle Packages that combine Internet + TV + Phone at discounted rates. The company also offers TV Everywhere streaming integration with partner networks.

Differentiator

Problem solved

Functional benefit

Brands

• Nexicom Inc. Full service residential and business telecommunications provider offering high-speed Internet, telephone, digital TV, and security services in Peterborough and surrounding areas.
• Lansdowne Telephone Co.
• Nexicom Systems

Products and services

• Fibre Internet
• Cable Internet
• DSL Internet
• Wireless Internet
• NexiPhone VoIP Service
• Local Home Phone
• Digital Home Phone
• TV Services
• Security Monitoring
• NexiCamera Video Surveillance
• Web Hosting

Quantifiable outcome

• Over 73% adoption rate in Hiawatha First Nation fibre network expansion
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Ontario Ministry of Infrastructure (ICON Program)coreStrategic or Co-development Partner · 31 March 2023Partnership with Ontario Ministry of Infrastructure as part of the Improving Connectivity for Ontario (ICON) program for fibre optic network expansion in Hiawatha First Nation. Ontario government invested over $409,000 with Nexicom contributing over $1,800,000 to provide high-speed fibre internet to 355 homes.
• Hamilton TownshipminorStrategic or Co-development PartnerMunicipal partnership supporting fibre infrastructure expansion. Arthur Anderson, Chief Administrative Officer of Hamilton Township, expressed support for the extension and rollout of High-Speed Fibre by Nexicom.
• HoneywellcoreTechnology or IntegrationNexicom uses Honeywell security products - an industry leader in electronic security systems for over 75 years. Honeywell provides the security hardware and Total Connect platform for remote security monitoring services.
• Total Connect (Honeywell Platform)coreTechnology or IntegrationIntegration with Honeywell's Total Connect platform for remote security system monitoring via smartphone, tablet, or computer, enabling arm/disarm functionality and real-time event notifications.
• Lansdowne Telephone Co.minorOthersPart of the Nexicom Group of companies. Lansdowne Telephone Co. serves the telecommunications needs of the 1000 Islands region with over 100+ years of service, providing high-speed internet, telephone, and television services.
• Nexicom SystemsminorOthersWholesale distributor of telecommunications products located in Ontario, Canada with over 75 years of experience helping telecommunication businesses provide voice and data services.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Bell Canada: Canada's largest incumbent telecom and one of Nexicom's primary competitors, expanding fibre across Ontario rural and secondary markets. Relevant incumbent comparator for the broadband, TV, and phone products Nexicom bundles.
• Cogeco Communications: Canadian regional cable/telecom operator providing internet, TV, and phone services across Ontario, Quebec, and select US markets. Directly comparable in product mix (broadband + video + voice) and operates in similar Ontario geographies overlapping Nexicom's Central Ontario footprint.
• Rogers Communications: Major Canadian cable/telecom incumbent offering internet, TV, phone, and wireless across Ontario, including expanding cable/fibre footprints into markets historically served by independents like Nexicom.

Direct peers

• Execulink Telecom: Independent Ontario-based telecom providing fibre internet, TV, phone, and security to residential and business customers in Southwestern Ontario. Closely comparable in product mix (fibre + TV + voice + security), regional Canadian focus, and bundle-led strategy.
• TekSavvy Solutions: Large Canadian independent ISP offering internet, TV, phone, and mobile services across Canada using wholesale access to incumbent networks. Comparable as a brand-led alternative Canadian ISP competing against Bell/Rogers, though operates more as a reseller than facilities-based.
• Distributel Communications: Canadian independent telecom offering internet, TV, phone, and mobile across Canada using wholesale access to incumbent networks. Comparable as a brand-led alternative ISP/telco challenging incumbents with bundled residential services.
• Eastlink: Privately-held Canadian regional telecom offering internet, TV, phone, and wireless across Atlantic Canada and parts of Ontario. Closely comparable as an independent, regional, multi-product Canadian ISP/telco serving non-incumbent geographies.
• Hay Communications: Ontario-based independent telecom cooperative providing internet, TV, phone, and security to communities in Southwestern Ontario. Directly comparable in scale, product mix, and rural-Ontario service orientation to Nexicom.
• Wightman Telecom: Ontario-based independent telecom providing fibre internet, TV, and phone to communities in Southwestern Ontario. Closely comparable as a small, family-heritage regional ILEC with a similar bundled residential offering and rural/small-town footprint.
• VMedia: Canadian independent internet, TV, and home phone provider offering bundled residential services across Ontario and other provinces. Comparable as a smaller, multi-product independent Canadian ISP competing on price and bundle flexibility.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nexicominc
• LinkedInlinkedin.com/company/nexicom-telecommunications-inc
• Instagraminstagram.com/nexicominc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nexicom