Advantage IT Management
EpiOn is a Tennessee-based managed IT services provider offering flat-rate managed IT, cloud hosting, cybersecurity (Cerberus), and VoIP under its Measurably Better IT framework to roughly 85 SMB and mid-market clients across Cookeville, Nashville, Knoxville, Chattanooga, and Tri-Cities.
- Company typePrivate
- Founded1999
- HeadquartersMobile, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Advantage IT Management does
EpiOn is a privately held managed IT services provider (MSP) headquartered at 410 S Lowe Ave, Cookeville, Tennessee, that has operated for 26+ years since founding in 1999. The company delivers managed IT, cloud hosting, VoIP phone systems, and cybersecurity services—packaged under the proprietary "Measurably Better IT™" framework with sub-brands including EmPower (fully managed IT), Cerberus (advanced cybersecurity), and Secure Start (small-business IT)—to approximately 85 trusted client organizations across Tennessee, with explicit coverage in Cookeville, Nashville, Knoxville, Chattanooga, and Tri-Cities. Verticals emphasized on the company site include Architecture/Engineering/Construction, Legal, Medical, and Manufacturing, with pain points framed around IT security, regulatory compliance, recurring downtime, and unpredictable IT spend.
The core product, EmPower Fully-Managed IT, is a flat-rate monthly managed services subscription that includes proactive planning, 24/7 monitoring, and access to a 100% Tennessee-based support team, supplemented by add-on modules for cloud infrastructure, Cerberus cybersecurity, and VoIP. Distribution is sales-led and consultative, following a three-step process (strategic call, custom roadmap, implementation) supported by content marketing (blog, whitepaper, IT PRO self-assessment, knowledge base) and a client portal for ongoing service management. The company's market positioning is reinforced by three 2024 industry recognitions: CRN Pioneer 250, Channel Futures MSP 501 (#77 globally), and Channel Futures NextGen 101 (#97). EpiOn does not disclose revenue, pricing tiers, or funding; no parent company, M&A activity, or external investment is indicated, and the company appears to operate as a founder/owner-led regional MSP.
Advantage IT Management firmographics
Firmographics- Name
- Advantage IT Management
- Legal name
- EpiOn
- Website
- https://epictn.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- EpiOn is a Tennessee-based managed IT services provider offering flat-rate managed IT, cloud hosting, cybersecurity (Cerberus), and VoIP under its Measurably Better IT framework to roughly 85 SMB and mid-market clients across Cookeville, Nashville, Knoxville, Chattanooga, and Tri-Cities.
- Ownership category
- akta.pro rank
Advantage IT Management industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industry
- Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)
Keywords
Where Advantage IT Management is headquartered
LocationHeadquarters
- HQ city
- Mobile
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Advantage IT Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Subscription: Flat monthly managed-IT services subscription model providing proactive planning, support, and ongoing IT management. The model eliminates surprise fees and allows businesses to budget with confidence.
- Cloud Infrastructure Services: Cloud hosting solutions provided as part of the managed services offering.
- VoIP Phone Systems: Voice-over-IP phone system solutions as an additional service stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flat monthly managed IT services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Advantage IT Management product offering
Product offeringCore offering
Advantage IT Management (EpiOn) is a managed service provider (MSP) that delivers fully-managed IT support, cloud hosting, advanced cybersecurity, and VoIP phone systems to Tennessee-based businesses on a flat monthly subscription. The service is delivered under the proprietary Measurably Better IT™ framework with proactive planning, security monitoring, and defined performance metrics.
Product overview
EpiOn operates as a Managed Service Provider (MSP) offering a unified portfolio of IT services built around their proprietary Measurably Better IT™ framework. The core offering is EmPower Fully-Managed IT, which provides comprehensive IT support, cloud hosting, and VoIP phone systems as a flat-rate monthly service. This core platform is supplemented by specialized add-on modules including Co-Managed IT (for organizations with internal IT teams), Secure Start (small business-focused offering), Cloud Infrastructure, Cerberus Advanced Cyber Security, and Voice-Over-IP. The products are designed to work together as an integrated IT ecosystem with defined metrics for measuring performance and outcomes.
Differentiator
Problem solved
Functional benefit
Brands
- EmPower: Fully-managed IT services framework
- Cerberus
- Measurably Better IT
- Secure Start
Products and services
- EmPower Fully-Managed IT
- Co-Managed IT
- Secure Start
- Cloud Infrastructure
- Cerberus: Advanced Cyber Security
- Voice-Over-IP (VoIP)
Quantifiable outcome
- 225,000+ service requests resolved
- +1 more outcomes
Companies that use Advantage IT Management
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
Advantage IT Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Advantage IT Management partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Advantage IT Management competitors and assessment
Company assessmentBroad incumbents
- ConnectWise: ConnectWise is a leading provider of IT management software and a business automation platform purpose-built for MSPs. It is comparable as the broader ecosystem enabler that many MSPs (including potentially EpiOn) rely on for PSA, RMM, and cybersecurity tooling.
- Pax8: Pax8 is a cloud distribution and enablement platform serving MSPs with cloud product procurement, management, and sales support. It is comparable to EpiOn as a broader ecosystem participant that enables MSP business operations through cloud services and partner programs.
Direct peers
- Corsica Technologies: Corsica Technologies is a managed IT, cybersecurity, and compliance services provider focused on regulated industries. It is comparable to EpiOn's vertical specialization in Legal and Medical, with overlapping cybersecurity and compliance-oriented service offerings.
- CompuData: CompuData is a regional managed IT and cybersecurity provider serving SMB and mid-market businesses with managed services, cloud hosting, and security offerings. It is comparable to EpiOn in service scope, customer segment, and recurring revenue model.
- MyTek: MyTek is a managed IT services provider offering managed IT, cloud, cybersecurity, and VoIP to SMBs in defined regional markets. It mirrors EpiOn's service portfolio, subscription-based model, and SMB customer focus.
- Dataprise: Dataprise is a regional managed services provider offering managed IT, cybersecurity, cloud, and unified communications to mid-market clients. It is comparable to EpiOn across service portfolio, customer size focus, and subscription-based delivery model.
- Ntiva: Ntiva is a full-service managed IT services provider serving SMB and mid-market clients with managed IT, cybersecurity, cloud, and VoIP offerings. It is directly comparable to EpiOn in service mix, target customer profile, and subscription-based MSP model, though Ntiva operates across a broader geographic footprint.
- NetGain Technologies: NetGain Technologies is a regional managed IT services provider delivering managed IT, cybersecurity, and cloud services to SMBs. It closely mirrors EpiOn's positioning as a mid-sized, vertically-focused MSP with a consultative sales approach and recurring revenue model.
- Thrive: Thrive is a managed services provider ranked on Channel Futures' NextGen 101 list that delivers managed IT, cybersecurity, and cloud services. Like EpiOn, it targets mid-market clients with subscription-based service bundles, though Thrive operates at greater scale across multiple U.S. regions.
- Integris: Integris is a regional managed IT services provider with a vCIO-led service model and recurring managed IT contracts. It shares EpiOn's emphasis on consultative selling, recurring revenue, and serving SMB/mid-market clients in defined geographies.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Advantage IT Management social profiles
Digital presenceAdvantage IT Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Advantage IT Management leadership team
Management profileNumber of profiles
Profiles1 record
Advantage IT Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Advantage IT Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Advantage IT Management
What does Advantage IT Management do?
Advantage IT Management (EpiOn) is a managed service provider (MSP) that delivers fully-managed IT support, cloud hosting, advanced cybersecurity, and VoIP phone systems to Tennessee-based businesses on a flat monthly subscription. The service is delivered under the proprietary Measurably Better IT™ framework with proactive planning, security monitoring, and defined performance metrics.
Is Advantage IT Management a public or private company?
Advantage IT Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Advantage IT Management founded?
Advantage IT Management was founded in 1999. It employs 1 to 10 people.
Where is Advantage IT Management based?
Advantage IT Management is headquartered in Mobile, United States, in the North America region.
How does Advantage IT Management make money?
Three revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are cloud Infrastructure Services and voIP Phone Systems.
Who are Advantage IT Management's main competitors?
Broad incumbents on record are ConnectWise and Pax8. Direct peers are Corsica Technologies, CompuData, MyTek, Dataprise, Ntiva, NetGain Technologies, Thrive and Integris.
Does Advantage IT Management have an API?
No public API is recorded for Advantage IT Management.
What industry is Advantage IT Management in?
Advantage IT Management's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of BPAEAJAI, Service Catalog, Request Fulfillment & Self-Service Portals. Its NAICS code is 541513 and its SIC code is 7370.