What PITS Data Recovery does

PITS Data Recovery is a private, Brooklyn-headquartered professional services firm founded in 2018 that recovers lost, corrupted, or inaccessible data from HDDs, SSDs, RAID arrays, USB flash drives, memory cards, servers, SAN/NAS systems, and Apple devices. The company operates ISO-certified Class 10 (ISO 5) cleanroom facilities that enable component-level repairs such as chip-off NAND recovery and firmware repair on physically damaged storage devices. Its core technology stack combines specialized hardware (cleanrooms, diagnostic equipment) with proprietary recovery techniques developed through practice, and is supported by a stack of compliance certifications (HIPAA, PCI DSS, ISO 9001:2015, Privacy Shield, SAM Approved, DLA-Verified, BBB A+) that qualify it for healthcare, financial, and government work.

PITS operates a sales-led go-to-market motion combining inbound channels (24/7 phone hotline, online request form) with 50+ US drop-off locations and international labs in London and Düsseldorf. The company distributes through a partner program targeting IT/MSPs, computer repair shops, medical facilities, schools, and government organizations, and has secured official partnerships with Intel and Microsoft. Its revenue model is professional services: per-case fees determined after diagnostic evaluation, structured around a No Data, No Fee policy with optional premium emergency/expedited service tiers. Customer segments span consumers, SMBs, and enterprises across at least twelve verticals including healthcare, legal, finance, government, manufacturing, education, film production, and photography. Reported scale signals include 100,000+ drives recovered cumulatively, a claimed 99% recovery success rate, and a 4.9/5 Google rating across 6,900+ reviews. The company is bootstrapped with no disclosed funding rounds, acquisitions, or leadership changes.

Name

PITS Data Recovery

Legal name

PITS Data Recovery

Website

https://pitsdatarecovery.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

PITS Data Recovery is a Brooklyn-based professional data recovery firm founded in 2018 that recovers data from HDDs, SSDs, RAID arrays, and flash storage using ISO-certified cleanroom facilities, serving consumers, SMBs, and regulated enterprises across the US, UK, and Germany.

Ownership category

akta.pro rank

Product category

Data Recovery Services

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Data recovery services
• Hard drive recovery
• SSD data recovery
• RAID array recovery
• Storage device recovery

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Professional Data Recovery Services: One-time professional data recovery fees charged per device/case. Pricing is determined after evaluation based on device type, damage severity, and complexity. The company operates a 'No Data, No Fee' policy where customers only pay if recovery is successful. Emergency/expedited service options may incur additional charges.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

PITS Data Recovery is a professional data recovery services provider that retrieves lost, corrupted, or physically damaged data from failed storage devices including HDDs, SSDs, RAID arrays, USB flash drives, memory cards, NAS, servers, SANs, Apple devices, laptops, tape drives, optical media, virtual machines, and gaming consoles. Services are delivered through ISO-certified Class 10 cleanroom facilities with options for emergency, remote, onsite, and in-lab recovery across 50+ U.S. drop-off locations and international labs in London and Düsseldorf.

Product overview

PITS Data Recovery is a data recovery service provider offering a comprehensive portfolio of specialized services for recovering lost, corrupted, or inaccessible data from various storage devices. The core offerings include Hard Drive Recovery, SSD Data Recovery, and RAID Data Recovery services covering configurations from RAID 0 through RAID 60. Additional recovery services span External Hard Drives, USB Flash Drives, SD/Memory Cards, Apple devices, Laptops, NAS systems, Servers, SAN storage, Tape Drives, and optical media. The company provides multiple service delivery options including Emergency Data Recovery (24/7), Remote Data Recovery, Onsite Data Recovery, and In-Lab Data Recovery. Supporting infrastructure includes a Customer Data Recovery Dashboard for real-time case tracking, Remote File Verification for pre-delivery review, and a RAID Calculator tool. The company operates over 50 drop-off locations across the US and maintains ISO-certified cleanroom facilities for physically damaged devices.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Drive Recovery Specialized recovery services for HDDs affected by mechanical failure, logical errors, or physical damage across all brands including Seagate, Western Digital, and Toshiba.
• SSD Data Recovery Expert recovery for physically damaged and corrupted Solid State Drives, including M.2, NVMe, PCIe, and SATA SSDs, resolving complex controller and NAND flash failures.
• RAID Data Recovery Enterprise-grade recovery for RAID systems (0, 1, 5, 6, 10, 50, 60) facing multiple drive failures, parity loss, or degraded modes across SAN, NAS, and virtualized environments.
• External Hard Drive Recovery Recovery services for clicking, beeping, or undetected external drives, fixing broken USB ports and internal failures across all brands.
• USB Flash Drive Data Recovery Professional recovery for physically broken and corrupted USB drives, repairing damaged connectors and monolithic chips to retrieve data from any brand.
• SD Card Data Recovery Recovery services for SD, microSD, CF, and memory cards from accidental deletions, formatting errors, and physical damage across brands like SanDisk, Samsung, and Sony.
• Apple Data Recovery Expert solutions for dead or liquid-damaged Apple computers, resolving logic board failures to restore files from Apple Silicon (M-Series), T2 chips, and older Intel models.
• Laptop Data Recovery Recovery services for unbootable and crashed laptops, extracting data from failing internal drives and encrypted systems across all major manufacturers.
• NAS Data Recovery Advanced recovery for offline and degraded network storage systems, reconstructing RAID arrays and file systems for Synology, QNAP, and WD brands.
• Server Data Recovery Enterprise recovery for failed servers and RAID arrays, rebuilding volumes, repairing file systems, and restoring critical data across Windows, Linux, and virtualized environments.
• SAN Data Recovery Enterprise SAN recovery restoring complex storage networks, failed HBAs, or corrupted LUNs with 24/7 critical support.
• Tape Drive Recovery Data recovery services for LTO (Linear Tape-Open) tapes and other tape storage systems used for long-term archival.
• CD/DVD/Blu-ray Recovery Recovery services for optical media including CDs, DVDs, and Blu-ray discs.
• Virtual Machine Recovery Recovery services for virtual machine environments and associated storage.
• Gaming Console Recovery Data recovery services for gaming consoles with internal storage.
• Emergency Data Recovery Service Urgent recovery for lost data due to hardware failures, cyberattacks, or human errors with 24/7 availability, priority handling, and expedited turnaround.
• Remote Data Recovery Service Fast, secure data retrieval with expert engineers for clients with logical data loss situations who cannot send devices to the facility.
• Onsite Data Recovery Service Engineers recover data at the client's location for those unable to send devices to the lab, including emergency cases.
• In-Lab Data Recovery Service Device shipped to certified cleanroom lab where experts use advanced tools to maximize data recovery.

Quantifiable outcome

• 99% recovery success rate
• +3 more outcomes

Named customers5 records

Segments12 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• IntelcoreTechnology or IntegrationIntel has chosen PITS Data Recovery as an official partner. As the world's largest microprocessor producer, Intel's partnership validates PITS's technical capabilities and security standards for handling Intel-powered devices including those with M-Series, T2 chips, and Intel processors.
• IT/MSP BusinessescoreChannel Partner/ Reseller/ DistributorPartnership program for IT professionals and managed service providers to refer or resell data recovery services. Partners receive free evaluation, fast shipping for referred clients, commission payments, training, and marketing materials.
• Computer & Repair ShopsminorChannel Partner/ Reseller/ DistributorPartnership program for computer repair shops to refer clients with data recovery needs to PITS Data Recovery, earning commissions on successful referrals.
• U.S. Government AgenciescoreOthersSAM-approved and DLA-verified vendor providing data recovery services to U.S. government agencies meeting stringent federal security and compliance requirements.
• International Labs (UK & Germany)minorOthersPITS Data Recovery operates international lab locations in London, UK (pitsdatarecovery.co.uk) and Düsseldorf, Germany (pitsdatenrettung.de) as part of their global data recovery network.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• DriveSavers: DriveSavers is the longest-established US data recovery specialist, offering HDD, SSD, RAID, and enterprise recovery services from cleanroom facilities. It directly competes with PITS across consumer, enterprise, and government segments and is the most comparable direct peer.
• Ontrack (KLDiscovery): Ontrack, part of KLDiscovery, is a global leader in data recovery and data management with deep enterprise and legal/litigation support capabilities. It is a direct peer across HDD/SSD/RAID/tape recovery with broader international reach than PITS.
• Secure Data Recovery Services: Secure Data Recovery operates US-based cleanroom labs and offers RAID, SSD, and enterprise recovery services with similar compliance certifications. It is a direct peer competing for the same regulated and enterprise customer base.
• Gillware Data Recovery: Gillware provides professional data recovery services for HDDs, SSDs, RAIDs, and mobile devices, including proprietary forensic-grade cleanroom and RAID reconstruction capabilities. It is a direct competitor in the same SMB and enterprise recovery market.
• ACE Data Recovery: ACE Data Recovery offers HDD, SSD, RAID, server, and mobile device recovery with US cleanroom facilities and similar service guarantees. It is a direct peer targeting overlapping consumer and enterprise segments.
• SalvageData: SalvageData provides data recovery services across HDDs, SSDs, RAIDs, and enterprise storage along with digital forensics. It is a direct peer competing for similar SMB and enterprise recovery engagements.

Emerging players

• Stellar Data Recovery: Stellar offers both DIY data recovery software and professional services, with overlapping capability in HDD/SSD/RAID recovery. It competes with PITS primarily on price-sensitive SMB and consumer cases, with less depth in enterprise cleanroom work.
• Prosoft Engineering: Prosoft Engineering develops data recovery software (Data Rescue) and offers professional services. It overlaps with PITS in the recovery category but skews more toward consumer/small business software-led solutions.

Others

• Backblaze: Backblaze provides consumer and business cloud backup that materially reduces the need for professional data recovery services. It is a thematically adjacent player whose growth structurally constrains the addressable recovery market PITS serves.
• iboss Cybersecurity: While not a data recovery company, iboss and similar cybersecurity vendors mitigate ransomware and data loss risk upstream, reducing downstream recovery demand. It is an adjacent ecosystem participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pitsrecovery

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PITS Data Recovery