Canon Business Center

What Canon Business Center does

Canon Business Center is the Swedish sales, service, and solutions arm of Canon, operating a nationwide network of approximately 26-30 centers from Luleå in the north to Malmö in the south, founded in 1992 under Canon Svenska AB. The company sells and services Canon printing hardware spanning laser printers, multifunction devices (imageRUNNER ADVANCE), large-format and production printers, and document scanners, complemented by proprietary software platforms Therefore (document management), Tungsten RPA (robotic process automation), and UNIFLOWOnline (secure pull printing), plus specialized modules for invoice management, form handling, HR processes, and contract management with BankID e-signing.

Revenue is generated across six streams: hardware sales, managed print services (MPS), software subscriptions, service and support contracts, consumables (toner, ink, media), and professional services including document-process outsourcing and scanning services. Pricing is quote-based with rental, leasing, or outright purchase options for equipment and annual or multi-year subscriptions for software and MPS, and is not publicly disclosed. The go-to-market combines direct enterprise field sales through local centers, regional channel partners (Cantego, Canvigo, Benefit Syd), dedicated regional webshops, content marketing via case studies and the "Happy News" digital broadcast, and a free Print Security Check lead-generation campaign. Customers range from SMB to enterprise across healthcare, energy, construction, retail/grocery, municipal housing, security services, and food production.

Name

Canon Business Center

Legal name

Canon Business Center

Website

https://canonbusinesscenter.se

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Canon Business Center is the Swedish arm of Canon, operating 26-30 centers nationwide that sell and service Canon printing hardware, document management (Therefore), RPA (Tungsten), and secure-print software (UNIFLOWOnline) to B2B customers from SMB to enterprise across multiple verticals.

Ownership category

akta.pro rank

Product category

Office Printing and Document Management Solutions

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Computer & Office Equipment (3570), Services-Mailing, Reproduction, Commercial Art & Photography (7330), Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

Photo Printers & Dedicated Imaging Printers (HDACAEAG)

akta.pro secondary industry

Printing & Copy Services Retail (CRALABAD)

Keywords

• Document management solutions
• Managed print services
• Office printing equipment
• Document workflow automation
• Secure printing solutions

Headquarters

HQ city

Solna

HQ country

Sweden

HQ region

Europe

Offices23 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of Canon printing equipment including multifunction printers, laser printers, large format printers, production printers, and document scanners.
2. Managed Print Services (MPS): Ongoing managed print services contracts optimizing customer print environments with monitoring, maintenance, and supplies management.
3. Software Subscriptions: Subscription revenue from cloud-based solutions including Therefore document management, Tungsten RPA, and UNIFLOWOnline secure print services.
4. Service and Support Contracts: Preventive maintenance, repairs, and technical support agreements for Canon equipment ensuring optimal performance.
5. Consumables and Media: Toner, ink, paper rolls, and other printing supplies sold through webshop and direct sales.
6. Professional Services: Consulting, implementation, scanning services, and outsourcing of document processes for digital transformation projects.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Canon Business Center is a Swedish B2B solutions network operating 30 centers across Sweden that sells Canon printing hardware (multifunction printers, laser printers, large format printers, production printers, document scanners), proprietary and Canon-owned software platforms (Therefore document management, Tungsten RPA, UNIFLOWOnline secure print), consumables/media, and related managed services such as Managed Print Services, document process outsourcing, scanning services, and financing (rental, leasing, outright purchase). Customers range from SMBs to enterprises across industries including healthcare, retail, energy, real estate, and construction.

Product overview

Canon Business Center offers a comprehensive portfolio of document and information management solutions. The core offering includes Canon hardware products: i-SENSYS laser printers and multifunction printers for office printing, large format printers and scanners for CAD/GIS and signage applications, production printers for commercial printing operations, and document scanners ranging from mobile to production-level. These hardware products are complemented by a suite of software solutions including the Therefore cloud-based information management platform, Tungsten Robotic Process Automation (RPA) for automating repetitive tasks, and specialized modules for digital archiving, invoice management, form handling, HR processes, and contract management with e-signing. Additional services include Managed Print Services (MPS) for fleet optimization, cloud services with preconfigured business process workflows, scan services for digitization projects, and print materials (toner, ink, media). The ecosystem is unified through the concept of 'documentism' - a methodology for working smarter with documents and information across the entire organization.

Differentiator

Problem solved

Functional benefit

Brands

• Therefore: A cloud-based platform for document management, contract handling, HR processes, and workflow automation provided by Canon Business Center.
• Tungsten RPA (Robotic Process Automation)
• Managed Print Services (MPS)
• Säker Fakturahantering (Secure Invoice Management)
• Printsäkerhetskollen (Print Security Check)

Products and services

• i-SENSYS Laser Printers Professional Canon i-SENSYS series laser printers offering color laser printing, fast output, minimal maintenance, LCD touchscreens, mobile/cloud printing, and high security positioning for office, school, and institutional use.
• Multifunction Printers (imageRUNNER ADVANCE series) Smart multifunction devices combining print, scan, copy, and fax with class-leading energy efficiency, wireless connectivity, multi-size paper handling, and integrated finishing options for office environments.
• Large Format Printers Award-winning Canon large format printers spanning plotters (A2 to B0), photo printers up to 60 inches, and UV flatbed printers for CAD/GIS production, photography, signage, and display applications.
• Production Printers (imagePRESS series) Canon digital presses, sheet-fed presses, continuous feed printers, and photo production printers delivering superior image quality, fast production speeds, and multiple finishing options for commercial print operations.
• Document Scanners Complete Canon scanner range including mobile, desktop, and production scanners with wireless scanning, speeds up to 290 pages/minute, digital touchscreens, and cloud connectivity.
• Large Format Scanners Canon large format scanners for technical documents including engineering drawings, maps, and architectural plans in CAD, GIS, and AEC environments with high resolution, touchscreen operation, and fast scanning.
• Tungsten Robotic Process Automation (RPA) Cloud-based software digital assistant that automates repetitive manual tasks by collecting, improving, and verifying information across websites, portals, business systems, databases, and enterprise applications.
• Digital Archive (Digitalt Arkiv) Cloud-based document archiving solution with META-attribute search, OCR text recognition, PDF/A storage format, and support for 300 different file formats for fast document retrieval.
• Invoice Management (Fakturahantering) Automated and digitized invoice processing solution covering the full workflow from scanning to archiving, with automatic error detection, order and delivery note linking, and approval routing.
• Form Management (Formulärhantering) Automated form handling solution that captures and extracts data from paper forms and electronic documents, with automatic error flagging, compliance with security directives, and digital archiving.
• HR Processes Digitalized HR process solution covering onboarding to offboarding, including digitization and automation of personnel documentation, training records, and GDPR-compliant data handling.
• Managed Print Services (MPS) Managed print services that optimize the entire print environment through process review, long-term optimization, and fleet management to increase efficiency and reduce costs.
• Cloud Services (Molntjänster) Ready-to-use cloud solutions for common business processes including HR, contract management, and invoice workflows, delivered as an all-in-one solution with preconfigured flows and cloud-based document management.
• Contract Management with E-signing Cloud-based contract management solution with automated workflows, deadline and renewal notifications, and BankID e-signing integration for creating, signing, archiving, and analyzing contracts digitally.
• Scan Services Professional scanning outsourcing services for document and business process digitization, including scanning, validation, control, merging, analysis, and reporting performed on-site or at Canon centers.
• Print Media and Consumables Complete range of printing materials including toner, ink, production paper rolls, and media, with FSC and PEFC certified sustainable options and a climate-neutral product range.
• Secure Print (UNIFLOWOnline) Pull-printing secure print solution where documents are only printed after user authentication via personal ID tag, with automatic deletion of uncollected print queues and cross-location printing.
• Therefore Information Management Platform Cloud-based information management platform for storing sensitive documents, automating workflows, and managing business processes, including compliance features, customer portals, and AI-ready data storage.
• Print Security Check (Printsäkerhetskollen) Free print environment health check service that analyzes security risks in customer print infrastructure and provides recommendations for protecting sensitive information.
• Document Process Outsourcing Flexible outsourcing services for document handling including centralized printing, document management, and automated data collection, processing, and print management.

Quantifiable outcome

• 40 hours of administrative time saved per month through RPA automation
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Canon (Parent Company)coreTechnology or IntegrationCanon is the parent brand providing all hardware products (printers, scanners), software platforms (Therefore, UNIFLOWOnline), and brand授权. Canon Business Centers are authorized sellers and service providers for Canon business products in Sweden.
• Canon imageRUNNER ADVANCE SeriescoreTechnology or IntegrationCore hardware platform for multifunction printing solutions, providing the foundation for secure print and document management capabilities.
• Therefore by CanoncoreTechnology or IntegrationCanon-owned document management platform used across customer implementations for workflow automation, e-signing, and content management.
• Tungsten RPA (formerly OpenText)coreTechnology or IntegrationRobotic Process Automation software platform for automating repetitive business tasks across systems, marketed under Canon's partnership as Tungsten RPA.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Lexmark Sverige: Lexmark sells enterprise printers, MFPs, and managed print services with a channel-led model in Sweden. Overlaps with Canon Business Center on enterprise print fleets and MPS contracts.
• Xerox Sverige: Xerox Sverige sells printers, multifunction devices, production print equipment, and managed document services to Swedish enterprises. Direct competitor to Canon Business Center across hardware, MPS, and document workflow solutions.
• Kyocera Document Solutions Sverige: Kyocera sells ECOSYS printers, multifunction devices, and managed document services with a strong presence in the Nordic market. Direct competitor to Canon Business Center in the enterprise and SMB print segments.
• Sharp Electronics Sverige: Sharp sells office MFPs and document solutions to Swedish enterprises through its local operation. Comparable customer base and product overlap with Canon Business Center, particularly in office printing and document workflows.
• Ricoh Sverige: Ricoh Sverige is the local Swedish operation of Ricoh, a global direct competitor offering multifunction printers, production print, managed document services, and workflow software to Swedish enterprises - directly overlapping with Canon Business Center's hardware + MPS + software motion.
• Brother Sverige: Brother sells laser printers, multifunction devices, and document scanners to Swedish businesses and consumers. Competes with Canon Business Center in the SMB and office printer segments through its own local distribution.
• Konica Minolta Sverige: Konica Minolta sells office MFPs, production printers, and managed print/document services to Swedish businesses through its own local sales force. Comparable business model and customer base to Canon Business Center, competing for the same MPS and document workflow deals.

Regional players

• Atea Sverige: Atea is the largest Nordic IT infrastructure and services provider, reselling hardware, software, and managed services to public sector and enterprise. While not a direct print OEM, Atea competes for the same IT/digitalization wallet and increasingly bundles document and workflow services comparable to Canon Business Center's offering.
• Dustin Sverige: Dustin is a major Nordic IT reseller selling printers, MFPs, and related services to Swedish SMBs and enterprises through e-commerce and account management. Competes with Canon Business Center's webshop and SMB motion, particularly on hardware and consumables.

Broad incumbents

• HP Sverige: HP is a global incumbent in printing and imaging that competes broadly with Canon across printers, MPS, and document solutions in Sweden through channel partners. Larger and broader portfolio than Canon Business Center's focused Canon-branded offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canon Business Center