Ricoh Sverige AB

What Ricoh Sverige AB does

Ricoh Sverige AB is the Swedish operating subsidiary of Ricoh Company, Ltd., a Tokyo-headquartered multinational (TYO: 7752) founded in 1936. The Swedish entity is headquartered in Stockholm and operates as the local vehicle for Ricoh's digital workplace, managed print, IT infrastructure, cybersecurity, and graphic communications businesses in Sweden under the broader Ricoh Europe PLC regional structure. The company sells office and production printers, multifunction devices, interactive whiteboards, scanners, and a fleet of proprietary software platforms including RICOH Spaces (workplace booking and analytics), RICOH Smart Lockers (asset management with 50,000+ European installations), RICOH TotalFlow (production print workflow), RICOH Streamline NX (device fleet management), RICOH Smart Integration (cloud workflow on MFPs), RICOH myPrint (mobile print), and RICOH CloudStream, alongside partner solutions DocuWare (ECM) and Tungsten AutoStore (document capture).

Ricoh's offering is organized across six solution areas: Digital Workplace (Spaces, Lockers, Managed Workplace Services, Communication and Collaboration), Managed Print and Automation Services (MP&AS), Process Automation and Business Process Management (including RPA and digital mailroom), Cloud and Infrastructure Services (multi-cloud, SD-WAN, disaster recovery), Cybersecurity Solutions (SIEM, SASE, PAM, ransomware protection), and Graphic Communications (production printers, sheetfed, continuous-feed inkjet, wide format, and finishing). The hardware-plus-services model layers managed services on top of physical products to deliver outcomes in print management, workplace optimization, and digital transformation.

Go-to-market combines direct enterprise field sales for large organizations, a channel partner network of authorized resellers across Sweden and the Nordics, the Ricoh eShop for SMB and consumer purchases, and the OneRicoh self-service portal for existing enterprise customers. Revenue streams are diversified across hardware sales, managed services (print, cloud, cybersecurity), subscriptions (software licenses, collaboration), professional services (business process outsourcing), and Ricoh Capital financing. Customer segments span large enterprises, mid-market, SMB, public sector, education, and commercial printers, with named enterprise references including easyJet, DHL, JYSK, Salus, University of Groningen, DZ BANK, NH Hotel Group, Orange, and Visma Raet. The company holds analyst recognition as a Leader in Gartner's Magic Quadrant for Outsourced Digital Workplace Services (2024) and IDC MarketScape for Sustainability (2023), and has been named one of TIME's Most Sustainable Companies for three consecutive years.

Name

Ricoh Sverige AB

Legal name

Ricoh Sverige AB

Website

https://ricoh.se

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

101–250 employees

Short description

Ricoh Sverige AB is the Swedish subsidiary of Ricoh Company, Ltd. (Japan), providing digital workplace solutions, managed print services, IT infrastructure, cybersecurity, and graphic communications to enterprises, public sector, education, and commercial printers across Sweden.

Ownership category

akta.pro rank

Product category

Digital Workplace and Managed Print Services

NAICS

Commercial Printing (except Screen and Books) (323111), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118), Software Publishers (513210), Office Machinery and Equipment Rental and Leasing (532420), Support Activities for Printing (32312), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Computer & Office Equipment (3570), Printing Trades Machinery & Equipment (3555), Services-Computer Integrated Systems Design (7373), Service Industries For The Printing Trade (2790), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

akta.pro secondary industries

POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS) (MPAJANAL), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB), Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Managed print services
• Digital workplace solutions
• Production printing equipment
• Document process automation
• Office multifunction printers

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of office printers, production printers, scanners, interactive whiteboards, and related equipment
2. Managed Print Services: Ongoing managed print and automation services including print management, security, cloud printing, and sustainability solutions
3. Business Process Services: Outsourced document processes including invoice automation, mailroom services, printing and scanning services
4. Cloud and Infrastructure Services: Cloud solutions, IT infrastructure management, networking, and disaster recovery services
5. Cybersecurity Services: Managed cybersecurity services including SIEM, firewall/SASE, PAM, email security, and antivirus
6. Communication and Collaboration Solutions: Video conferencing, meeting room solutions, digital signage, and collaboration platform services
7. Graphic Communications: Commercial printing solutions including sheetfed, continuous feed, wide format, and finishing solutions for print service providers
8. Ricoh Capital Financing: Flexible financing options allowing customers to spread purchase costs with monthly or quarterly invoices
9. Software Licenses: Office software, workflow management applications, ECM solutions, and enterprise output management software

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Ricoh Sverige AB provides digital workplace solutions combining office and production printing hardware (multifunction printers, production inkjet presses, scanners, interactive whiteboards), proprietary software platforms (RICOH Spaces, Streamline NX, RSI, myPrint, CloudStream), and managed services. The offerings span managed workplace services, managed print and automation, process automation, cloud and infrastructure services, cybersecurity, and graphic communications/finishing solutions for Swedish enterprises.

Product overview

Ricoh Sverige AB operates as a comprehensive business solutions provider offering a portfolio of hardware products, proprietary and partner software platforms, and managed services organized into six core solution areas: Digital Workplace (encompassing RICOH Spaces booking platform, Smart Lockers, Managed Workplace Services, and Communication & Collaboration Services), Managed Print & Automation Services (MP&AS with RICOH Streamline NX, RICOH Smart Integration RSI, RICOH myPrint, RICOH CloudStream, and Tungsten AutoStore), Process Automation and Business Process Management (including DocuWare ECM, workflow management, digital archiving, digital mailroom, and RPA), Cloud and Infrastructure Services (multi-cloud, networking, and disaster recovery), Cybersecurity Solutions (SIEM, SASE, PAM, firewall, and ransomware protection), and Graphic Communications (production printers including RICOH Pro series and RICOH TotalFlow, finishing equipment, and commercial print services). The product portfolio spans office and production printers (RICOH IM series, Ricoh All-in-One, single-function printers), production-grade sheetfed and continuous-feed inkjet presses (RICOH Pro VC70000, Versafire), interactive whiteboards, scanners, and Smart Lockers. Software platforms like RICOH Spaces (desk/room booking), Streamline NX (device fleet management), RSI (cloud workflow integration), myPrint (mobile print), and DocuWare (ECM) are available as modules that integrate with Ricoh hardware and third-party platforms including ServiceNow, TopDesk, Microsoft Teams, Zoom, Cisco WebEx, Pexip, and Kofax AutoStore. The offering follows a hardware-plus-services model, where Ricoh's managed services layer sits atop its physical products to deliver outcomes in print management, workplace optimization, and digital transformation.

Differentiator

Problem solved

Functional benefit

Brands

• RICOH Spaces: Cloud-based workplace experience platform for desk and meeting room booking, wayfinding, and workspace analytics.
• RICOH Meeting Spaces
• RICOH Smart Lockers
• RICOH Capital
• RICOH TotalFlow
• RICOH Pro
• RICOH Streamline NX
• RICOH myPrint
• RICOH Smart Integration (RSI)

Products and services

• RICOH Spaces Cloud-based workplace enhancement platform for desk and meeting room booking, wayfinding, visitor management, QR code check-in, and workspace analytics for enterprise organizations.
• RICOH Smart Lockers Secure, connected smart locker system for asset management providing 24/7 self-service access, real-time tracking, RFID/PIN authentication, and automated workflows for IT equipment distribution and retrieval.
• Managed Workplace Services Managed IT services covering service desk, device management, end-user computing, IoT solutions, smart locker management, robotics services, and AV device management for flexible, scalable workplace support.
• Managed Print and Automation Services (MP&AS) Integrated managed print service combining managed printing with advanced software solutions (RICOH Streamline NX, RSI, myPrint, CloudStream), digitalization, and sustainability to optimize print infrastructure and reduce costs.
• Business Process Management / Process Automation Consulting and technology services that streamline and optimize workflows using workflow management applications, digital archiving, digital mailroom, ECM, enterprise output management, and robotic process automation.
• Cloud and Infrastructure Services Multi-cloud and hybrid cloud managed services, IT infrastructure solutions, networking services (WAN, LAN, WLAN, VPN, SD-WAN, SDN), and business continuity and disaster recovery for enterprise organizations.
• Cybersecurity Solutions and Services Managed cybersecurity services including SIEM, SASE, PAM, managed email security, managed antivirus, firewall, ransomware protection, data protection, cloud security, and authentication security for comprehensive organizational protection.
• Graphic Communications / Commercial Printing Solutions Digital production print solutions for commercial printers, in-house print rooms, and industrial print operations, including sheetfed, continuous feed inkjet, wide format, software workflows, and finishing solutions.
• Communication and Collaboration Services Meeting room solutions, digital signage, and video conferencing services enabling seamless hybrid collaboration across teams, locations, and geographies.
• Ricoh Office Printers (All-in-One) Color and black-and-white multifunction office printers with industry-leading energy efficiency (low TEC ratings), scan, copy, print, and fax capabilities across A4, A3, and SRA3 formats for organizations of all sizes.
• Ricoh Office Printers (Single Function) Black-and-white and color single-function office printers offering exceptional print quality with intuitive features and wireless and mobile print connectivity options.
• Ricoh Production Printers Energy-efficient sheetfed, continuous feed, and wide format production printers serving commercial printers, in-house print rooms, and industrial print operations.
• Ricoh Interactive Whiteboards Interactive display boards for collaborative meetings enabling interactive presentations and video conferencing in meeting rooms.
• Scanner Products Document scanner devices for digital capture and processing across office and production environments.
• RICOH Capital Financing Financing service enabling customers to spread the cost of Ricoh technology purchases with predictable monthly or quarterly invoicing.
• Philips Dictation Equipment Professional dictation equipment sourced through a multi-decade Philips partnership, serving the Swedish private and public sectors as a leading dictation equipment provider.
• Finishing Solutions Professional finishing equipment including booklet makers, cutters, trimmers, guillotines, laminators, multifunction machines, binding systems, UV coaters, folders, ring binders, and wide format solutions from brand partners.
• Recruitment and Employee Onboarding Automation Document automation solution for HR processes enabling automated candidate application handling, secure offer management, and digital employee onboarding with GDPR-compliant storage.

Quantifiable outcome

• University of Groningen saves €700,000 annually with managed document services
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability12 records

Feature7 records

Partnerships

13 partnerships are on record, tiered core and minor.

• HEIDELBERGcoreTechnology or Integration · 5 May 2026Celebrating 15 years of strategic collaboration with Versafire Digital Printing Systems for commercial and industrial printing solutions.
• PhilipscoreChannel Partner/ Reseller/ DistributorDecades-long partnership with Philips for dictation equipment, making Ricoh the leading supplier of dictation equipment for private and public sector in Sweden.
• DocuWarecoreTechnology or IntegrationDocuWare integration for document management, automation, and workflow solutions. Used by customers like Nordic Juridik, JYSK, and University of Groningen.
• QuadientminorStrategic or Co-development PartnerAcquisition of Quadient's graphic business in the Nordics, making Ricoh a full-service provider to the graphic industry with expanded finishing and wide format capabilities.
• DuplominorChannel Partner/ Reseller/ DistributorFinishing equipment supplier partnership for booklet makers and finishing solutions.
• MultigrafminorChannel Partner/ Reseller/ DistributorFinishing equipment supplier partnership for graphic production.
• IdealminorChannel Partner/ Reseller/ DistributorFinishing equipment supplier for cutting solutions.
• RenzminorChannel Partner/ Reseller/ DistributorFinishing equipment supplier for binding solutions.
• MohrminorChannel Partner/ Reseller/ DistributorFinishing equipment supplier for postpress solutions.
• KomfiminorChannel Partner/ Reseller/ DistributorFinishing equipment supplier for laminating solutions.
• Kofax (Tungsten AutoStore)coreTechnology or IntegrationIntegration partnership for Tungsten AutoStore providing centralized document capture processes with content-aware workflows.
• ServiceNowcoreTechnology or IntegrationSmart Locker integration with ServiceNow for automated ITSM workflows.
• MicrosoftcoreTechnology or IntegrationIntegration with Microsoft O365 and security solutions, plus support for MS Teams video conferencing platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Xerox: Xerox is a global provider of managed print services, document management, and workplace technology — directly comparable to Ricoh's core MPS, multifunction printer, and document workflow businesses across enterprise customers.
• KYOCERA Document Solutions: KYOCERA offers a comparable portfolio of printers, multifunction devices, and document solutions, competing with Ricoh in office printing markets with similar cost-efficiency and sustainability positioning in EMEA.
• Sharp Electronics: Sharp competes with Ricoh in multifunction printers, managed print services, and document solutions, particularly targeting mid-market and enterprise office environments with similar hardware-plus-software positioning.
• Konica Minolta: Konica Minolta is a close competitor in office/production print and IT services (Konica Minolta Business Solutions), offering managed print, document management, and digital workflow solutions to Nordic enterprises in similar segments to Ricoh.
• Lexmark: Lexmark is a direct peer in managed print services and enterprise imaging, offering comparable device fleets, MPS contracts, and document workflow software for global enterprise customers.
• Toshiba TEC: Toshiba TEC competes with Ricoh in multifunction printers, managed print, and document solutions, particularly in European enterprise accounts with similar sales-led go-to-market approaches.
• Canon: Canon offers a comparable portfolio of office and production printers, managed document services, and imaging solutions, directly competing with Ricoh in multifunction devices, production print, and process automation in the Nordics.

Broad incumbents

• HP Inc. HP is the largest incumbent in office printers, MPS, and PC/peripherals, competing head-to-head with Ricoh in printers, managed print, and increasingly digital workplace services across Swedish and EMEA enterprise accounts.

Emerging players

• Brother Industries: Brother competes with Ricoh in office printing and document solutions, particularly in the SMB segment with a similar reseller-driven go-to-market approach and increasingly overlapping into managed print services.
• Epson: Epson competes with Ricoh in printing hardware and is increasingly moving into managed print and document solutions, with growing presence in production and inkjet segments that overlap with Ricoh's TotalFlow and RICOH Pro offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Ricoh
• YouTubeyoutube.com/user/ricoh
• Facebookfacebook.com/Ricoh
• LinkedInlinkedin.com/company/ricoh-sverige-ab
• Instagraminstagram.com/ricoh

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ricoh Sverige AB