Permata Indonesia

What Permata Indonesia does

Permata Indonesia, legally PT Permata Indo Sejahtera, is a Jakarta-headquartered Indonesian outsourcing and offshoring consulting firm that supplies workforce, payroll administration, IT, business process, and training services to enterprise clients. The company reports managing 40,000+ deployed workers across 250+ active enterprise relationships, organized into six service lines: manpower outsourcing, paying agent (payroll, taxes, benefits), IT & system outsourcing, business process outsourcing, payroll financing, and training/coaching. Its served verticals span banking, insurance, energy/oil & gas, IT, healthcare, manufacturing, telecommunications, construction, agriculture, media, trade/distribution, and general business services.

The technology stack centers on Kerja365, a digital outsourcing platform launched in 2019 under PT Permata Indo Sejahtera, which integrates recruitment, e-payment slips, training, coaching, and induction modules. Complementary proprietary systems include an electronic payment slip system for worker compensation and a recruitment system with structured sourcing, screening, and interview test workflows. The platform operates alongside five sibling businesses — Permata Motor (Yamaha dealer since 2005), Global Top Career (L&D and consultancy since 2010), Topcareer.id (career media portal since 2011), Skills.id (digital marketplace since 2018), and Agrofilia Permata (agronomy since 2022) — forming a diversified holding under common ownership.

The company monetizes through managed-services and professional-services fees paid by enterprise clients under quote-based, multi-year contracts; pricing is not publicly disclosed and is tailored to scope, industry, and headcount. GTM is direct enterprise field sales targeting large corporates across Indonesia, with no reseller or marketplace channel layer. Distribution is supported by 16 physical offices spanning Aceh to Manado and ISO 9001:2015 certification. The company is privately held, has no disclosed external funding, and discloses no internal headcount beyond the 11-50 corporate staff range, with 40,000+ representing deployed outsourced workers rather than employees.

Name

Permata Indonesia

Legal name

PT Permata Indo Sejahtera

Website

https://permataindonesia.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

PT Permata Indonesia is a Jakarta-based Indonesian outsourcing firm providing manpower, payroll, IT, business process, and training services across 16 cities to 250+ enterprise clients spanning banking, insurance, energy, healthcare, and manufacturing verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices16 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Manpower/Workforce Outsourcing: Providing professional workforce tailored to client company needs. The company handles recruitment, screening, and deployment of talents across various industries.
2. Paying Agent Services: Managing payroll, taxes, and benefits for outsourced workforce. Ensures efficient processes in compliance with regulations.
3. IT & System Outsource: End-to-end IT support including development and system maintenance for business operations.
4. Business Process Outsource: Delegating non-core business processes to professional teams, allowing clients to focus on core business strategies.
5. Payroll Financing: Fast and flexible financing solutions for payroll needs to keep operations running without interruption.
6. Training and Coaching Services: Soft skills training, motivational programs, outbound activities, performance coaching, and attitude coaching for workforce development.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Permata Indonesia (PT Permata Indo Sejahtera) is an Indonesian outsourcing services company that provides professional workforce/manpower outsourcing, paying agent (payroll/tax/benefits administration), IT and system outsourcing, business process outsourcing, payroll financing, and training and coaching services to enterprise clients. The company operates a digital platform (Kerja365) to support recruitment, e-payment slips, induction, and workforce management, and manages over 40,000 outsourced talents across 15+ Indonesian cities.

Product overview

Permata Indonesia (PT Permata Indo Sejahtera) is an outsourcing company operating as a platform-plus-services model. The core offering consists of professional outsourcing services including manpower outsourcing, paying agent, IT & system outsource, business process outsource, and payroll financing. The company also operates multiple sub-brands including Kerja365 (Digital Outsourcing Platform), Topcareer.id (career media portal), Skills.id (digital marketplace), Global Top Career (L&D and consultancy), Agrofilia Permata (agronomy), and Permata Motor (motorcycle dealer). Services span recruitment, e-payment slips, training, coaching, induction, and HR administration (contracts, payroll, leave, BPJS, termination).

Differentiator

Problem solved

Functional benefit

Brands

• Kerja365: Digital Outsourcing Platform under PT Permata Indo Sejahtera, offering recruitment, e-payment slip, training, coaching, and induction services

Quantifiable outcome

• 40,000+ talents deployed across Indonesia
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Agrofilia PermataminorOthers · 1 January 2022Subsidiary company engaged in agronomy with ecogreen concept. Part of the Permata Indonesia group of companies.
• Kerja365 (PT Permata Indo Sejahtera)coreOthers · 1 January 2019Digital Outsourcing Platform under PT Permata Indo Sejahtera. Core technology platform for digital workforce management and job matching capabilities, integrated with the company's outsourcing services.
• Skills.id (PT Global Retail Bersama)minorOthers · 1 January 2018Subsidiary operating digital marketplace platforms under PT Global Retail Bersama. Part of the Permata Indonesia group.
• Topcareer (Topcareer.id)minorOthers · 1 January 2011Subsidiary operating media publishing web portal focused on career and work topics. Leading career media platform. Part of the Permata Indonesia group.
• Global Top CareerminorOthers · 1 January 2010Subsidiary focused on Learning and Development, Management Consultancy, and Media Publishing services. Part of the Permata Indonesia group.
• Permata Motor (PT Permata Auto Indonesia)minorOthers · 1 January 2005Subsidiary operating as Yamaha motor dealer and Generator provider since 2005. Part of the Permata Indonesia group of companies.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PT Infomedia Nusantara: Indonesian BPO and outsourcing subsidiary of Telkom Indonesia, providing contact center, IT outsourcing, and HR services to enterprise clients. The most direct local comparable to Permata's workforce outsourcing and HR administration services.

Emerging players

• Info Edge (Naukri.com): Indian online recruitment platform operating Naukri.com and related HR services. Comparable as a digital recruitment platform - conceptually similar to Permata's Topcareer.id subsidiary and broader digital outsourcing strategy.
• Betterplace: Indian blue-collar workforce management platform with technology-enabled staffing solutions. Comparable as an emerging tech-enabled staffing platform targeting similar enterprise and workforce segments as Permata's Kerja365 platform.

Broad incumbents

• ManpowerGroup: Global staffing leader with Indonesia operations, offering workforce solutions, talent resourcing, and career management. Comparable as a multinational staffing incumbent competing for similar enterprise outsourcing contracts.
• Randstad: Global staffing and HR services leader with established Indonesia operations. Provides workforce solutions, talent placement, and HR services - directly comparable to Permata's manpower outsourcing offering for enterprise clients.
• Recruit Holdings: Japanese HR services conglomerate owning Indeed, Glassdoor, and other HR platforms. Global leader in staffing and HR technology - broader incumbent in the same industry with significant platform investments comparable to Permata's Kerja365 strategy.

Regional players

• CIEL HR: Indian staffing and HR services company offering workforce solutions, talent acquisition, and HR consulting. Comparable regional emerging-market staffing peer with similar business model focus on enterprise workforce outsourcing.
• TeamLease Services: Indian staffing and HR services firm focused on temporary staffing, permanent placement, and compliance services. Comparable general staffing business model targeting emerging-market enterprises like Permata.
• Quess Corp: Indian staffing and outsourcing company providing workforce management, facilities management, and HR services across emerging markets. Comparable business model focused on emerging-market enterprise clients similar to Permata's Indonesia strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@permataindonesia1839
• Facebookfacebook.com/permataindosejahtera
• LinkedInlinkedin.com/company/pt-permata-indonesia
• Instagraminstagram.com/permataindonesia_official
• TikToktiktok.com/@permataindonesia
• Xx.com/permataindo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Permata Indonesia