What Trident Information System Pvt Ltd. does

Trident Information System Pvt Ltd. is a privately held Indian IT consulting and enterprise software implementation firm founded in 2001 and headquartered in New Delhi. The company specializes in deploying Microsoft Dynamics 365 (Finance & Operations, Business Central) and LS Central (formerly LS Retail) — the latter as a Diamond-tier partner — for mid-to-large enterprises across retail, hospitality, manufacturing, transport and logistics, pharmaceuticals, and food/sweet manufacturing verticals. Its customer base spans 250+ organizations globally, with disclosed enterprise clients including Devyani International, Ethos, Relaxo Footwear, Hindware, GatewayRail, HPCSL, Sharda Motors, YASKAWA, and Sagar Ratna, among others.

The firm's technology portfolio is built on a platform-plus-modules architecture: Microsoft Dynamics 365 and LS Central serve as the foundational ERP/POS stack, extended by proprietary and partner add-ons including the Vision Intelligence System (AI-based computer vision for manufacturing quality inspection), Video Analytics, IoT solutions, Mobility applications (Field Serve, Field Sales), LS Insights (BI dashboards), LS Recommend (recommendation engine), LS Forecast (demand forecasting), and Automated Bank Reconciliation. Trident also resells and implements IBM Watson IoT, IBM Data & AI, IBM Engineering Lifecycle Management, Siemens PLM/PDM/NX CAD, and Aptean Food ERP for adjacent enterprise use cases. The technology is not proprietary in the foundational sense — it is integration and vertical-specialization IP layered on top of hyperscaler and ISV platforms.

Trident monetizes primarily through professional services (ERP/CRM implementation, system integration, staff augmentation) and recurring post-implementation support contracts. The company has introduced productized fixed-fee LS Central implementation packages — Base (INR 11.5L), Mid (INR 31.5L), and Advanced (INR 44.5L) — with defined 9-to-22-week go-live timelines and addon modules priced on request. Go-to-market is direct enterprise field sales supplemented by Microsoft, LS Retail, and IBM partner-channel referrals, with regional offices in Austin (USA), Dubai (UAE), and Lagos (Nigeria) supporting cross-border delivery. The firm is founder-owned (Director: Anita Jain), bootstrapped with no disclosed external funding, and operates with 150-170+ certified technical resources.

Name

Trident Information System Pvt Ltd.

Legal name

Trident Information System Pvt Ltd.

Website

https://tridentinfo.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Trident Information System is a New Delhi-based IT consulting firm implementing Microsoft Dynamics 365 and LS Central ERP/POS solutions for mid-to-large enterprises across retail, hospitality, manufacturing, logistics, and pharmaceuticals, operating in five countries with 250+ customers.

Ownership category

akta.pro rank

Product category

ERP Implementation and IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

akta.pro secondary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• ERP implementation services
• Microsoft Dynamics 365 partner
• Retail and hospitality ERP
• Manufacturing ERP solutions
• Logistics software solutions

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Implementation Services: End-to-end implementation of Microsoft Dynamics 365 (F&O, Business Central) and LS Central including planning, execution, data migration, and go-live support
2. Fixed Fee Implementation Plans: Tiered fixed-fee implementation packages for LS Central: Base (Retail + Hospitality at INR 11.5L), Mid (Retail + Finance + SCM at INR 31.5L), and Advanced (Retail + Ops at INR 44.5L) with addon modules priced on request
3. System Integration: Integration services connecting various business applications and IT systems, including e-invoicing, EDI services, and third-party aggregator integrations
4. Staff Augmentation: Providing certified technical resources for client projects on augmentation basis
5. Post-Implementation Support: Dedicated and shared support services including hypercare support (9 days to 1 month) and ongoing tele support to manage and optimize systems over time

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Trident Information System is an IT consulting firm that implements, customizes, and supports enterprise software platforms — primarily Microsoft Dynamics 365 (Finance & Operations, Business Central) and LS Central/LS Retail — for retail, hospitality, manufacturing, transport & logistics, and pharmaceutical clients. The firm also resells and integrates adjacent technologies such as Siemens PLM, Aptean Food ERP, IBM Watson IoT, and Microsoft Power BI, and develops proprietary solutions like the Vision Intelligence System for AI-powered visual quality inspection.

Product overview

Trident Information System is a global IT consulting firm and Microsoft Dynamics 365 Partner offering a comprehensive portfolio of enterprise solutions. Their core offerings are built around Microsoft Dynamics 365 (including D365 Finance & Operations, Business Central, and related modules) combined with LS Central (formerly LS Retail) as their flagship all-in-one retail and hospitality management platform. The product portfolio includes ERP solutions for Retail (Fashion, Apparel, Grocery, Duty-Free, Jewelry, Pharmacy, Electronics), Hospitality (Fine Dining, Casual Dining, Cloud Kitchens), Manufacturing (Automotive, Hi-Tech/Electronics, Steel, Food & Beverage), and Transport & Logistics (Warehouse, Fleet, Yard, Terminal Operations). Additional capabilities include AI-powered Vision Intelligence System for quality inspection, IoT solutions, Mobility applications, Business Intelligence via Power BI, and IBM Watson IoT/Data & AI services. The company operates on a platform-plus-modules architecture where Microsoft Dynamics 365 and LS Central serve as the foundational platforms, with specialized add-ons like LS Insights, LS Recommend, LS Forecast, Field Serve, Field Sales, and Vision Intelligence System extending functionality across specific industry verticals.

Differentiator

Problem solved

Functional benefit

Products and services

• Vision Intelligence System
• Cloud Kitchen Technology Solution
• Automated Bank Reconciliation System
• LS Central Fixed Fee Implementation Package
• ERP Implementation Services
• Staff Augmentation Services
• System Integration Services
• CRM Services
• DevOps Services
• Cloud Services
• Audit & GRC Services
• Business Intelligence Services

Quantifiable outcome

• Reduced total cost of inventory by 3% through real-time inventory visibility
• +7 more outcomes

Named customers22 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Dynamics 365 Partner and Gold Partner providing Business Central (NAV), D365 Finance & Operations (AX), Azure, Power BI, O365 implementations. Microsoft Solution Partner with certified technical resources.
• LS Retail / LS CentralcoreTechnology or IntegrationLS Retail Diamond Partner - highest partnership tier. Provides unified retail and hospitality management platform covering POS, inventory, loyalty, e-commerce, and restaurant management capabilities.
• IBMcoreTechnology or IntegrationIBM Partner Plus Gold Partner providing Watson IoT, Data & AI, and Engineering Lifecycle Management (ELM) solutions. Strategic alliance for Industry 4.0 and IoT solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• RSM US: Global professional services firm with a Microsoft Dynamics 365 Business Central and F&O practice targeting mid-market enterprises. Similar in vertical breadth and Dynamics specialization to Trident.
• Confiz: Microsoft Dynamics and LS Retail implementation partner with retail and supply chain vertical expertise. Comparable in size, partner positioning, and customer segment to Trident.
• BDO Digital: Advisory-led Microsoft Dynamics 365 implementation practice serving mid-market retail, manufacturing, and distribution clients. Comparable in customer segment and delivery approach to Trident.
• Sonata Software: Indian IT services firm with a strong Microsoft Dynamics 365 and LS Retail/LS Central practice serving retail, manufacturing, and distribution customers globally. Highly comparable to Trident in platform focus, vertical specialization, and delivery model.
• InTWO: Microsoft Dynamics 365 and LS Retail Gold/Diamond partner delivering cloud ERP implementations across retail, hospitality, and manufacturing. Closely matches Trident's product stack, partner tier, and go-to-market focus.
• Fern Software: LS Retail/LS Central implementation specialist serving retail and hospitality customers. Directly comparable in product specialization and partner-channel business model.

Broad incumbents

• Avanade: Largest global Microsoft-focused SI (Accenture/Microsoft JV) with deep Dynamics 365 practice across retail, manufacturing, and hospitality. Competes with Trident on the same platform but at much larger scale and broader portfolio.
• Hexaware Technologies: Global IT services company with a Microsoft Dynamics 365 and automation practice serving retail, manufacturing, and BFSI. Comparable in Dynamics expertise but materially larger scale.
• Cognizant: Large-cap IT services firm with a Microsoft Business Applications (Dynamics 365) practice serving enterprise retail, manufacturing, and logistics clients. Overlaps with Trident on platform and verticals but operates at a far larger scale.
• Infosys: Global IT services leader with Microsoft Dynamics 365 and Microsoft Cloud practice serving enterprise customers. Competes with Trident for large Dynamics implementations as a broad incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

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• LinkedInlinkedin.com/company/trident-information-systems-pvt-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trident Information System Pvt Ltd.