TechBox
TechBox is a family-owned managed IT services provider founded in 2013 in Culpeper, Virginia, serving small businesses — especially dental practices running Eaglesoft, Dentrix, Open Dental, or Dexis — with tiered managed-service plans covering cybersecurity, backup, remote monitoring, and Microsoft 365.
- Company typePrivate
- Founded2013
- HeadquartersCulpeper, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What TechBox does
TechBox, Inc. is a privately held, family-owned managed IT services provider founded in 2013 and headquartered at 100 East Stevens Street, Suite 310, Culpeper, Virginia. The company operates with a 1-10 employee base led by CEO/Technician Chris Burg, Service Manager/Technician Mike Wright, and Office Manager Jennifer Hoehna, and delivers IT support exclusively to small businesses in Virginia, with a clear vertical specialization in dental practices (Eaglesoft, Open Dental, Dentrix, and Dexis environments) and explicit HIPAA compliance handling.
The service portfolio centers on managed IT and cybersecurity: 24/7 remote monitoring, backup and disaster recovery with verified restore capability, cybersecurity via BitDefender (standard antivirus or advanced Gravity Zone depending on tier), remote and on-site IT support, Microsoft 365 license management, IT strategic meetings, and Security Awareness Training with simulated phishing. The technology stack is fully third-party — BitDefender Gravity Zone for endpoint protection, Cisco Meraki or Unifi Dream Machine Pro for next-generation firewall and content filtering, MyGlue for password management, plus standard remote access and monitoring tooling. The company runs a 100+ point structured onboarding process across four phases (Collect Information, Kick Off Meeting, Implement Technology and Tools, Ongoing Support) to standardize delivery. TechBox has no proprietary AI/ML, no patents, no disclosed outside investors, and no subsidiaries.
Commercial model is a sales-led, subscription-driven MSP practice. Revenue is generated primarily through tiered monthly managed-service contracts (Business Advantage Program: Basic, Elite, Premium) augmented by time-and-materials break/fix billing and pass-through hardware/software resale (Dell, Brother, Microsoft, Cisco Meraki, Unifi). Pricing is quote-based, varying by user count, computer count, and network infrastructure, with after-hours support surcharges. Go-to-market is direct, local, and consultative: a free-consultation conversion mechanism on the website, a single phone line ((540) 409-5854), a service portal (portal.yourtechbox.com) for active clients, and supporting content marketing via the TechBox blog. The addressable footprint is a single state (Virginia), with the website language referencing "surrounding regions." There are no disclosed customers, awards, partnerships, alliances, or regulatory actions, and no public ticker or funding rounds, consistent with a closely held small business.
TechBox firmographics
Firmographics- Name
- TechBox
- Legal name
- TechBox, Inc.
- Website
- https://yourtechbox.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- TechBox is a family-owned managed IT services provider founded in 2013 in Culpeper, Virginia, serving small businesses — especially dental practices running Eaglesoft, Dentrix, Open Dental, or Dexis — with tiered managed-service plans covering cybersecurity, backup, remote monitoring, and Microsoft 365.
- Ownership category
- akta.pro rank
Where TechBox is headquartered
LocationHeadquarters
- HQ city
- Culpeper
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TechBox business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services - Tiered Plans: TechBox offers three contractual tiered plans (Basic, Elite, Premium) for ongoing IT support and management. These plans provide recurring monthly revenue through contracted clients. The Basic plan includes standard antivirus, while Elite and Premium plans include advanced cyber protection with BitDefender Gravity Zone. Coverage includes OS, hardware, and software maintenance. Adds, moves, and changes are billable separately.
- Time and Materials Services: Non-contracted support available on a time and materials basis for clients needing ad-hoc IT assistance. Clients can pay for support when needed without a service contract. Labor is billed per hour with full increment charges.
- Technology Products - Hardware and Software: Sale of computer hardware (Dell towers, laptops) and software products (Adobe, Microsoft 365 licenses) as part of technology recommendations and implementations. Products sourced from vendors including Dell, Brother, Cisco Meraki, Unifi, and others.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Plan - Standard IT support with antivirus protection |
| Subscription | Monthly | Elite Plan - Advanced cybersecurity with managed support |
| Subscription | Monthly | Premium Plan - Full-service IT management with premium support |
| Other | Pay-as-you-go | Time and Materials - Pay-as-you-go support |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
TechBox product offering
Product offeringCore offering
TechBox is a managed IT services provider delivering ongoing technology support, cybersecurity, backup and disaster recovery, remote monitoring, and Microsoft 365 licensing management to small businesses, with a vertical specialization in dental practices. Services are delivered through tiered monthly subscription plans (Basic, Elite, Premium) or on a time-and-materials basis, and include a structured 100+ point onboarding checklist and support for dental practice management software such as Eaglesoft, Open Dental, Dentrix, and Dexis.
Product overview
TechBox is an IT managed services provider offering a unified suite of technology support services for small businesses, with a specialization in dental practices. Their core offerings include IT Cyber Security, IT Support (remote and on-site), Backup and Disaster Recovery, Microsoft Licensing management, 24/7 Remote Monitoring, and IT Strategic Meetings. These services are delivered through tiered service plans (Basic, Elite, and Premium) with the Business Advantage Program. The company also provides additional services including Security Awareness Training. TechBox differentiates through their 100+ point onboarding checklist and specialized support for dental practice management software including Eaglesoft, Open Dental, Dentrix, and Dexis.
Differentiator
Problem solved
Functional benefit
Companies that use TechBox
Customer profileSegments2 records
Ideal customer profiles2 records
TechBox technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature4 records
TechBox partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
TechBox competitors and assessment
Company assessmentDirect peers
- Pact-One Solutions: Dental-focused managed IT services provider supporting dental and orthodontic practices with HIPAA-aware IT, PMS support, and backup/DR. Directly comparable as a vertically-specialized dental MSP serving practices of similar size to TechBox's customer base.
- Medix Technology: Healthcare-specialized managed IT and cybersecurity firm serving dental, medical, and other healthcare SMBs with HIPAA-compliant IT support. Closely comparable in vertical focus, customer profile, and managed-services delivery model to TechBox.
- BlackPoint IT Services: Dental-managed IT services provider delivering IT support, cybersecurity, and backup solutions to dental practices. Comparable SMB customer segment and vertical specialization overlapping TechBox's niche.
Broad incumbents
- CMIT Solutions: National managed IT services franchise serving small and mid-sized businesses across verticals including healthcare and dental. Competes with TechBox in the same SMB managed-services category but with multi-region scale, franchise replication, and broader service catalog.
- CompassMSP: Multi-region managed IT and cybersecurity services provider for SMBs, including healthcare-adjacent clients. Overlaps TechBox on cybersecurity, Microsoft 365 management, and BDR offerings but serves a broader vertical mix with greater headcount.
Others
- ConnectWise: PSA, RMM, and cybersecurity platform whose tooling is typically consumed by SMB managed-service providers like TechBox to deliver ticketing, remote monitoring, and security operations. Ecosystem participant rather than direct competitor but shapes TechBox's operating economics.
- Pax8: Cloud commerce distributor specializing in Microsoft 365, security, and infrastructure products for managed service providers. Direct supplier/business partner to TechBox-equivalent MSPs for Microsoft licensing and cloud procurement.
- Bitdefender: Cybersecurity vendor whose Bitdefender Gravity Zone platform is explicitly deployed by TechBox for endpoint protection and advanced cyber protection. Enabling technology vendor rather than direct competitor but underpins TechBox's Elite and Premium tier offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
TechBox social profiles
Digital presenceTechBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
TechBox leadership team
Management profileNumber of profiles
Profiles3 records
TechBox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TechBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TechBox
What does TechBox do?
TechBox is a managed IT services provider delivering ongoing technology support, cybersecurity, backup and disaster recovery, remote monitoring, and Microsoft 365 licensing management to small businesses, with a vertical specialization in dental practices. Services are delivered through tiered monthly subscription plans (Basic, Elite, Premium) or on a time-and-materials basis, and include a structured 100+ point onboarding checklist and support for dental practice management software such as Eaglesoft, Open Dental, Dentrix, and Dexis.
Is TechBox a public or private company?
TechBox is a private company. It is classified as family owned and is currently operating.
When was TechBox founded?
TechBox was founded in 2013. It employs 1 to 10 people.
Where is TechBox based?
TechBox is headquartered in Culpeper, United States, in the North America region.
How does TechBox make money?
Three revenue lines are on record. Managed IT Services - Tiered Plans are the primary driver. The others are time and Materials Services and technology Products - Hardware and Software.
Who are TechBox's main competitors?
Direct peers on record are Pact-One Solutions, Medix Technology and BlackPoint IT Services. Broad incumbents are CMIT Solutions and CompassMSP. Others are ConnectWise, Pax8 and Bitdefender.
Does TechBox have an API?
No public API is recorded for TechBox.