What GuestPro - Nextgen Hoteltech does

GuestPro - Nextgen Hoteltech is the trade name of CLICKMENORCA S.L.N.E., a Spanish vertical software company headquartered in Ciutadella de Menorca. Founded in 2018 (originally as CloudHotelier, rebranded in 2024), the company operates a cloud-native property management system (PMS), booking engine, and channel manager designed primarily for independent and mid-market hotels in Spanish-speaking markets. Its core platform unifies reservation management, rate and inventory distribution, guest communication, and point-of-sale integrations into a single multi-property dashboard, with the company reporting approximately 2.4 million bookings managed cumulatively.

The company's go-to-market is direct-to-hotel, with a quote-based SaaS pricing model and annual contract cycles. Notable enterprise references include Carema Hotels (439 rooms), Praktik Hotels (266 rooms), Caprici Beach Hotel & Spa (237 rooms), and Hotel Alhambra (217 rooms), alongside a long tail of smaller properties. Distribution is reinforced through integrations with global hospitality infrastructure: SiteMinder and YieldPlanet for channel management, Google Hotel Center for metasearch, Stripe and Addon Payments for transactions, and Aibo Solutions for operational support. A differentiation point in the Spanish market is the integration with SES.HOSPEDAJES, the platform used by Spanish regional authorities for mandatory tourist reporting.

Revenue is generated through SaaS subscriptions priced per property, with the company employing between 11 and 50 staff. AI capabilities are limited to the third-party DocuGuest document-scanning integration (launched 2026), with no disclosed proprietary models. The company has not raised institutional funding rounds as of the available data and continues to fund growth from operating cash flow.

Name

GuestPro - Nextgen Hoteltech

Legal name

CLICKMENORCA S.L.N.E.

Website

https://guestpro.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

GuestPro (legally CLICKMENORCA S.L.N.E.) is a Spain-based cloud-native hotel management platform offering PMS, booking engine, and channel management software to independent and mid-market hotels in Spanish-speaking markets, with regulatory compliance integrations for Spanish regional authorities.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)

akta.pro secondary industry

New-Listing Onboarding, Setup & Launch Services (THAMAKAO)

Keywords

• Hotel property management
• Cloud PMS software
• Booking engine software
• Hotel channel management
• Revenue management system

Headquarters

HQ city

Ciudadela

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription - PMS and Booking Engine: Cloud-based property management system and booking engine provided as subscription service, with native integrations included

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

GuestPro provides a vertical, cloud-based hospitality technology platform combining a cloud Property Management System (GuestPro Manager) and a direct booking engine (GuestPro Direct), along with natively integrated modules for channel management, CRM, revenue management, operations, and guest-facing web/mobile apps. The platform targets hotels, hotel chains, tourist apartments, and camping/glamping properties to centralize operations, enable direct bookings, and reduce OTA commission costs.

Product overview

GuestPro is a vertical cloud hospitality technology platform comprising two core products: GuestPro Manager (a cloud-based Property Management System for hotels with advanced operations) and GuestPro Direct (a booking engine focused on conversion and direct sales). These core products are natively integrated with several add-on modules including Channel Manager, CRM, RMS, WebDesk, Operations App, Customer App, and Metasearch Integration. The platform offers complete coverage of the customer journey from discovery through reactivation, providing an all-in-one solution for hotel management.

Differentiator

Problem solved

Functional benefit

Products and services

• GuestPro Manager
• GuestPro Direct
• Channel Manager
• GuestPro CRM
• Revenue Management System (RMS)
• Easy Implant
• DocuGuest Integration AI-powered intelligent document scanning integration that redefines the hotel arrival experience by extracting data from guest identity documents (passports, ID cards) during check-in, including full name, gender, document number, nationality, date of birth, and address.

Quantifiable outcome

• 2,427,949 bookings managed across customer base
• +7 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability2 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Aibo SolutionscoreImplementation/ SI/ Consulting PartnerRevenue management consultancy partnership where Aibo Solutions provides advisory services to hotels alongside GuestPro technology implementation. Joint case studies showcase hotels like Oasis Maspalomas and La Jabega achieving business transformation through combined technology and consultancy.
• Google Hotel CentercoreTechnology or IntegrationNative integration allowing hotel prices to appear prominently in Google search results, giving GuestPro hotel clients direct visibility advantage over OTAs in metasearch results.
• DocuGuestcoreTechnology or IntegrationAI-powered intelligent document scanning integration for guest check-in experience, redefining arrival experience at hotels through smart scanning technology.
• YieldPlanetcoreTechnology or IntegrationChannel manager integration providing connectivity to 400+ sales channels with special sensitivity to holiday sector. Enables real-time rate and availability synchronization between GuestPro PMS and connected channels.
• alma Tourism ConsultingminorStrategic or Co-development PartnerWeb development partnership for hotel website projects. Collaborated on projects including Sa Franquesa Nova, Mirabò de Valldemossa, and Hotel Llenaire websites.
• StripecoreTechnology or IntegrationPayment platform integration for credit card validation, automatic charging, and secure payment processing within GuestPro PMS.
• Addon PaymentscoreTechnology or IntegrationPayment platform alternative integration for credit card automation including validity checks, automatic charges, and payment processing.
• SES.HOSPEDAJES (Ministry of Interior)coreTechnology or IntegrationNative integration with Spanish Ministry of Interior platform for mandatory traveller registration compliance under Royal Decree 933/2021. Enables hotels to submit guest data directly from PMS.
• WHIN - Smart HospitalityminorStrategic or Co-development PartnerCo-hosting industry events on hotel technology and digital marketing strategy in Spanish market.

Scale indicators10 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Clock PMS: Cloud-based hotel management platform with PMS, booking engine, channel manager, and POS. European-based competitor with a similar all-in-one platform philosophy and overlapping target customer segments.
• Cloudbeds: Cloud-based hotel management platform with PMS, booking engine, and channel manager. Targets independent hotels and small chains globally, with a comparable SMB/mid-market focus to GuestPro's hotel customer base.
• Little Hotelier: Cloud-based property management system designed specifically for small hotels, B&Bs, and guesthouses. Closely comparable SMB focus to GuestPro's boutique hotel and small property customer segment.
• Hotelogix: Cloud hotel management platform serving independent hotels and chains with PMS, booking engine, channel manager, and revenue management. Comparable vertically integrated approach targeting the same SMB/mid-market tier.
• SiteMinder: Hotel technology platform offering channel manager, booking engine, and PMS. Listed on ASX and explicitly referenced as a partner/competitor in GuestPro's data, indicating direct competitive overlap in the channel manager and PMS space.
• Mews: Cloud-native PMS and hospitality platform serving independent hotels, chains, and hostels globally. Directly competes with GuestPro through a vertically integrated suite (PMS, booking engine, payments, CRM) targeting a similar mid-market hotel customer profile.
• eZee Absolute: Cloud hotel management software with PMS, booking engine, channel manager, and restaurant POS. Targets small to mid-sized hotels globally with an integrated suite comparable in scope to GuestPro's platform.

Broad incumbents

• Sabre Hospitality: Enterprise hotel technology platform from Sabre offering PMS, CRS, distribution, and analytics solutions. Established incumbent competing for large hotel chain contracts that overlap with GuestPro's enterprise customer segment.
• Oracle OPERA: Enterprise-grade hotel property management system from Oracle Hospitality. Dominant incumbent in large hotel chains with a broad portfolio of hotel technology solutions, competing for the same enterprise hotel accounts GuestPro targets.
• Infor HMS: Enterprise hotel management system from Infor serving large hotel chains globally. Established incumbent in the hotel technology space competing for enterprise accounts that share the mid-market and chain customer profile GuestPro serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/getwhin

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GuestPro - Nextgen Hoteltech