What ESKOM IT does

ESKOM IT Sp. z o.o. is a privately held Polish IT services company headquartered in Warsaw, founded in 2003, that provides selective or full IT outsourcing, managed services, and consulting to medium and large organizations in Poland, with stated exposure to the financial and public sectors. The firm employs 80+ certified specialists and works with 24+ technology partners (IBM, HPE, Lenovo, Microsoft, Red Hat, VMware, Veeam, Commvault, Safetica, Senhasegura, ESET, Aruba) to deliver infrastructure management, virtualization, backup, networking, HelpDesk, cloud hosting, and cybersecurity services built largely on best-of-breed partner stacks.

The service portfolio is organized around six competency areas: IT Infrastructure Management, Networks, HelpDesk/ServiceDesk, Cloud Hosting, Cybersecurity, and Data Security & Processing. Notable proprietary or differentiated service lines include ESKOM SOC as a Service, NIS2 implementation methodology, a three-mode (reactive/proactive/analytical) IT monitoring framework, and Backup-as-a-Service and Disaster-Recovery-as-a-Service built on Veeam and Commvault with defined RPO/RTO targets. The firm also delivers specialized offerings for the healthcare and water-wastewater (Wod-Kan) verticals, and has launched a nearshoring delivery model into Central and Eastern Europe.

ESKOM IT's business model combines recurring managed services contracts (BaaS, DRaaS, SOC, IT outsourcing) with project-based professional services (audits, NIS2 implementations, performance testing, consulting) and IT staff outsourcing. Pricing is quote-based with multi-year engagement structures and a free-consultation acquisition motion. The firm holds ABW industrial security clearances and references ISO standards, which enable it to bid on Polish critical-infrastructure and public-sector work. AI capabilities are delivered primarily through integration of IBM watsonx and AI-augmented security tooling (QRadar, Guardium) rather than proprietary model development.

Name

ESKOM IT

Legal name

ESKOM IT Sp. z o.o.

Website

https://eskom.eu

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

ESKOM IT is a Warsaw-based Polish IT outsourcing and managed services firm (founded 2003, 80+ specialists, 200+ clients) delivering infrastructure management, cybersecurity, backup, and NIS2 compliance services to mid-size and large organizations, primarily in the financial and public sectors.

Ownership category

akta.pro rank

Product category

IT Managed Services and Outsourcing

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• Managed IT services
• IT infrastructure outsourcing
• Cybersecurity services
• Cloud backup services
• IT consulting

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Outsourcing and Managed Services: Selective or full outsourcing of IT services (infrastructure management, networks, HelpDesk/ServiceDesk, cloud hosting, backup, cybersecurity) delivered as ongoing managed services contracts with SLAs to medium and large organizations since 2003.
2. IT Consulting and Project Management: Project-based consulting services covering IT strategy reviews, requirements specifications, vendor selection/RFP support, contract negotiation, project management, implementation oversight, quality assurance, and post-implementation reviews for individual IT projects.
3. Cybersecurity Implementation and Audits: Professional services for SOC, SIEM, PAM, DLP, NIS2 implementation, GDPR/RODO audits, BCP planning, KRI compliance audits, and social engineering tests; delivered as project-based engagements.
4. Cloud and Hosting Services (BaaS, DRaaS): Backup-as-a-Service (BaaS) and Disaster-Recovery-as-a-Service (DRaaS) plus cloud hosting/audit offerings, delivered as recurring managed cloud services.
5. IT Staff Outsourcing / Body Leasing: Outsourcing of IT specialists ("Outsourcing pracowników IT") providing dedicated engineers to clients under flexible models.

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels7 records

Core offering

ESKOM IT delivers selective or full IT outsourcing, managed infrastructure, cybersecurity, and IT consulting services to medium and large organizations in Poland — primarily in the financial and public sectors — through 80+ certified engineers. The portfolio spans IT infrastructure management, LAN/WAN/WLAN networking, HelpDesk/ServiceDesk, hosting and cloud services (BaaS, DRaaS), cybersecurity (SOC, SIEM, PAM, DLP, XDR, IAM), and business continuity/compliance (BCP, GDPR/RODO, NIS2, KRI), built on a multi-vendor stack including IBM, HPE, Lenovo, Microsoft, Red Hat, VMware, Veeam, Commvault, Safetica, Senhasegura, ESET, and Aruba.

Product overview

ESKOM IT delivers a portfolio of managed IT services and outsourcing solutions — rather than a single unified product — for mid-size and large Polish organizations (200+ clients served since 2003 by 80+ specialists with 24+ technology partners). The portfolio is organized into six main competency areas: Zarządzanie infrastrukturą IT (IT Infrastructure Management — including Audyt infrastruktury IT, Monitoring IT, Virtualization Environment Management, Server Room Management, and Backup & Archive Management built on Veeam / Commvault); Sieci (LAN/WAN/WLAN management and Wi-Fi audits); HelpDesk / ServiceDesk; Hosting i usługi w chmurze (BaaS and DRaaS); Cyberbezpieczeństwo (SOC as a Service, NIS2 Implementation, SIEM, PAM via Senhasegura, DLP via Safetica, XDR via ESET, IDM/IAM, network & web app scanning, and log monitoring); and Bezpieczeństwo i przetwarzanie danych (BCP, GDPR/RODO audit, social engineering tests, KRI audit, and key services operator support). These are complemented by IBM-led technology offerings — IBM Power Systems / Power10 servers, IBM watsonx generative AI platform, IBM FlashSystem storage, IBM SAN switches, IBM Security QRadar SIEM, and IBM Security Guardium — plus a Nearshoring delivery model for IT outsourcing. Together these services form ESKOM IT's end-to-end managed IT, security, and modernization offering for business and public-sector customers.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing (Outsourcing IT) Selective or full IT outsourcing service covering engineering, operations, and project management for mid-size and large Polish organizations in the financial and public sectors, delivered continuously since 2003 by 80+ certified specialists.
• IT Infrastructure Management (Zarządzanie infrastrukturą IT) Core IT infrastructure management competency comprising IT audits, IT monitoring, virtualization environment management, server room and hardware management, and backup and archive services for enterprise customers.
• HelpDesk / ServiceDesk Centralized user support and incident management including a contact center, user environment administration, workstation setup, and identity and access management for enterprise customers.
• Network Management — LAN / WAN / WLAN / Wi-Fi (Sieci) End-to-end management of corporate networks including LAN/WAN/WLAN connectivity, Wi-Fi audits, internet access management, and network services, leveraging Aruba and other partner technologies.
• Hosting and Cloud Services — BaaS and DRaaS (Hosting i usługi w chmurze) Managed cloud and hosting services including BaaS (Backup-as-a-Service) on Veeam/Commvault, DRaaS (Disaster-Recovery-as-a-Service), and cloud/hosting audits delivered as recurring managed cloud services.
• Cybersecurity Services (Cyberbezpieczeństwo) Comprehensive cybersecurity services including ESKOM SOC as a Service, NIS2 implementation, SIEM (IBM QRadar), PAM (Senhasegura), DLP (Safetica), XDR (ESET), IDM/IAM, security scanning, and log monitoring for enterprise and public-sector customers.
• Information Security and Data Processing (Bezpieczeństwo i przetwarzanie danych)
• IT Consulting and Project Management Project-based IT consulting covering IT strategy reviews, requirements specifications, vendor selection/RFP support, contract negotiation, project management, implementation oversight, quality assurance, and post-implementation reviews.
• IT Staff Outsourcing / Body Leasing (Outsourcing pracowników IT) Outsourcing of dedicated IT specialists (body leasing) providing engineers to clients under flexible engagement models for project-based or ongoing staffing needs.
• IT Infrastructure Audit (Audyt infrastruktury IT) Comprehensive audit of a customer's IT environment to identify risks, gaps, and improvement areas across servers, networks, applications, and security, used to inform outsourcing engagements.
• Nearshoring IT Services from Poland to Central/Eastern Europe Nearshoring service offering aimed at clients in Central and Eastern Europe, providing real-time support in close time zones, GDPR-aligned data handling, and cost savings through nearshore delivery from Poland.

Quantifiable outcome

• 22+ years of market presence since 2003
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration40 records

AI capability10 records

Feature7 records

Partnerships

13 partnerships are on record, tiered flagship and core.

• IBMflagshipTechnology or IntegrationIBM is one of ESKOM's flagship technology partners. ESKOM offers IBM Power Systems (IBM Power10 servers), IBM watsonx (generative AI/ML platform), IBM FlashSystem (5000/5200/7300/9500 series), IBM SAN (Storage Area Network switches), IBM Security Guardium (data protection), IBM QRadar SIEM, IBM Security Discover and Classify, IBM Storage Virtualize, IBM Spectrum Virtualize, Red Hat OpenShift on Power 10, and IBM LTO tape technology. IBM is featured prominently on the homepage and across multiple blog posts.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationESKOM collaborates with HPE on server and storage hardware management, including installation/configuration of HPE servers and arrays. Historical blog mentions of HPE SimpliVity 380 and HPE Synergy solutions, plus HPE GreenLake reference.
• LenovocoreTechnology or IntegrationESKOM works with Lenovo on server hardware installation, configuration, monitoring, and lifecycle management.
• MicrosoftflagshipTechnology or IntegrationESKOM deploys and manages Microsoft Windows Server, MS SQL, IIS, MS Exchange, Active Directory, and other Microsoft technologies for its customers. Microsoft is referenced as a leading vendor in OS and database management services.
• VMwarecoreTechnology or IntegrationESKOM manages virtualization environments based on VMware, including administration of the virtualization platform, log monitoring, and cyclic updates.
• Red HatflagshipTechnology or IntegrationESKOM deploys Red Hat Virtualization, RHEL (Red Hat Enterprise Linux), CentOS, Red Hat OpenShift on Power 10, and Ansible automation. Red Hat is referenced as a leading OS vendor in ESKOM's portfolio.
• Microsoft Hyper-VcoreTechnology or IntegrationESKOM manages Hyper-V virtualization environments alongside VMware, Red Hat Virtualization, KVM, and Oracle VM.
• VeeamflagshipTechnology or IntegrationESKOM delivers Veeam Backup & Replication-based backup and archiving services, including policy design, RPO/RTO planning, administration, monitoring, recovery, and software updates. Featured in podcast on Veeam vs ransomware.
• CommvaultcoreTechnology or IntegrationESKOM uses Commvault Complete Backup & Recovery alongside Veeam for backup system deployment and management.
• SafeticacoreTechnology or IntegrationESKOM deploys Safetica DLP (Data Loss Prevention) solution to protect against data leakage as part of its cybersecurity service portfolio.
• SenhaseguracoreTechnology or IntegrationESKOM offers PAM (Privileged Access Management) implementation using Senhasegura, including system deployment for managing privileged access.
• ESETcoreTechnology or IntegrationESKOM offers ESET XDR (Extended Detection and Response) as part of its cybersecurity and endpoint protection portfolio.
• Aruba (HPE Aruba)coreTechnology or IntegrationESKOM delivers Aruba ClearPass (NAC), Aruba CX 10000 series switches, Aruba Central, and Network-as-a-Service (NaaS) with Aruba, as referenced across blog posts on network access control and cloud-managed networking.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ABIS Solutions (ABIS): ABIS is a Polish IT services firm delivering infrastructure management, cloud, security, and IT outsourcing to medium and large Polish organizations. It competes head-to-head with ESKOM IT for similar customer profiles and service scopes in the Polish market.
• Atende: Atende is a Polish IT infrastructure and services provider specializing in data center, cloud, cybersecurity, and managed services for enterprises and public sector. It is a direct competitor to ESKOM IT in the same Polish mid-market and enterprise infrastructure outsourcing niche.
• Integrated Solutions (Integro): Integrated Solutions is a Polish IT services company providing infrastructure outsourcing, managed services, and cloud solutions to mid-market and enterprise clients. It is a direct peer to ESKOM IT in the Polish mid-market infrastructure outsourcing segment.
• Claranet Poland: Claranet is a European managed services and cloud provider with a Polish operation focused on hosting, managed cloud, and IT services for mid-market and enterprise clients. It is a direct peer to ESKOM IT in the Polish managed services and cloud outsourcing category.

Broad incumbents

• Accenture Poland: Accenture's Polish practice delivers IT outsourcing, security, and infrastructure modernization to multinational and large Polish clients. It overlaps with ESKOM IT on enterprise IT outsourcing and security services, especially for financial-sector and large-organization clients.
• Inetum Poland (formerly GFI Poland): Inetum operates a large IT services delivery presence in Poland, providing infrastructure outsourcing, application management, and security services. It overlaps with ESKOM IT on managed IT and security offerings for the Polish enterprise and public-sector segments.
• Asseco Poland: Asseco Poland is the largest Polish IT services and software group, serving financial institutions, public sector, and enterprises across infrastructure outsourcing, application development, and security. It is comparable as the dominant domestic incumbent competing for the same enterprise and public-sector managed services accounts that ESKOM IT targets, but at materially greater scale.
• Comarch: Comarch is a major Polish IT services and software company with a strong footprint in telecommunications, financial services, and the public sector, offering managed IT, cloud, and security services. It competes with ESKOM IT for enterprise outsourcing contracts in Poland, particularly in regulated industries.
• Kontron Services (formerly S&T Poland): Kontron Services is a Central European IT services provider offering managed services, infrastructure outsourcing, and industrial IT to enterprise and public-sector clients. It is a broad incumbent serving the same CEE enterprise and regulated-industry customers as ESKOM IT, with overlapping nearshore delivery capabilities.
• Capgemini Polska: Capgemini operates a large delivery presence in Poland providing IT outsourcing, cloud, and cybersecurity services to global and Polish enterprises. It is a broad incumbent competing for the same large-enterprise and financial-sector managed services contracts that anchor ESKOM IT's customer base, though at significantly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESKOM IT