iSalon Software
Salon Manager (formerly iSalon) is a UK-based vertical SaaS provider of cloud salon management software for hair salons, beauty salons, barbers, clinics, spas, training colleges and multi-location groups, sold via tiered monthly subscriptions from £29 to £129.
- Company typePrivate
- Founded1994
- HeadquartersLincoln, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What iSalon Software does
Salon Software Solutions Ltd, trading as Salon Manager (formerly iSalon and originally Computill), is a UK-based vertical SaaS provider of cloud salon management software founded in 1994. The platform serves hair salons, beauty salons, barbershops, aesthetic clinics, spas, training colleges and multi-location salon groups with an integrated suite covering appointments, 24/7 online booking, POS and payments, CRM and client management, automated marketing, reporting and analytics, multi-location management, and inventory control. Technical architecture is cloud-delivered via web browser with role-based permissions, MFA, encrypted client data and GDPR-conscious data handling; AI features include service suggestions, smart rebooking support and a conversational AI Support Assistant, with additional AI capabilities in development.
The company monetizes through monthly SaaS subscriptions across four tiers: Essentials at £29/month, Premium at £49/month, Premium+ at £99/month, and Enterprise at £129/month, with setup fees starting from £199 covering configuration and data migration. The go-to-market combines a self-serve cloud platform with a sales-led direct motion targeting UK SMBs through demo booking, phone (01865 649330), and email, supported by content marketing, competitor comparison pages, and an in-house blog. Customer testimonials and support metrics (99% of calls answered within one minute, 95% of tickets resolved within 30 minutes) indicate a retention-led model with multiple customers reporting 12–25 year relationships.
The business is privately held with no disclosed institutional investment, operates solely in the United Kingdom, and is headquartered at Gladstone House, Hithercroft Road, Wallingford, Oxfordshire, with a workforce of 51–100 employees. Management is led by General Manager Rikki Tronson, who oversaw the 2024–2025 rebrand from iSalon to Salon Manager. The model is bootstrapped and founder-controlled, with no funding rounds, M&A activity, or external ownership disclosed in the source material.
iSalon Software firmographics
Firmographics- Name
- iSalon Software
- Legal name
- Salon Software Solutions Ltd
- Website
- https://isalonsoftware.co.uk
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Salon Manager (formerly iSalon) is a UK-based vertical SaaS provider of cloud salon management software for hair salons, beauty salons, barbers, clinics, spas, training colleges and multi-location groups, sold via tiered monthly subscriptions from £29 to £129.
- Ownership category
- akta.pro rank
iSalon Software industry classification
Industry- Product category
- Salon Management Software
- NAICS
- Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Appointment Reservations (Spa, Salon, Wellness) (HSACALAK)
Keywords
Where iSalon Software is headquartered
LocationHeadquarters
- HQ city
- Lincoln
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
iSalon Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Monthly or annual subscription fees for cloud-based salon management software with tiered packages (Essentials, Premium, Premium+, Enterprise) plus setup fees for configuration and data migration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essentials - £29/month |
| Subscription | Monthly | Premium - £49/month |
| Subscription | Monthly | Premium+ - £99/month |
| Subscription | Monthly | Enterprise - £129/month |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
iSalon Software product offering
Product offeringCore offering
iSalon Software, trading as Salon Manager, develops and sells cloud-based salon management software for UK hair salons, beauty salons, barbershops, aesthetic clinics, spas, training colleges and multi-location salon groups. The platform unifies appointments, 24/7 online booking, POS and payments, client records and CRM, automated marketing, reporting and analytics, stock control, staff management and AI-assisted features into one system, delivered via recurring subscriptions with UK-based onboarding, data migration and support.
Product overview
Salon Manager is a cloud-based unified salon management platform (formerly iSalon) offering a comprehensive suite of tools for UK hair and beauty businesses. The platform is available through four pricing tiers: Essentials (£29/month), Premium (£49/month), Premium+ (£99/month), and Enterprise (£129/month). Core modules include online booking, POS and payments, CRM/client management, automated marketing, reporting and analytics, multi-location management, and inventory/stock control. AI-powered features include AI-assisted service suggestions, smart rebooking support, and an AI Support Assistant. All packages include cloud access, software updates, onboarding, refresher training, and UK-based support. Setup fees start from £199 depending on package and migration needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Salon Manager (formerly iSalon) Cloud-based unified salon management software that brings appointments, online booking, POS, payments, client records, staff management, stock control, marketing, reporting and business performance into one easy-to-use system. Targeted at UK hair salons, beauty salons, barbershops, spas, aesthetic clinics, training colleges and multi-location salon groups, with tiered monthly subscriptions (Essentials from £29, Premium from £49, Premium+ from £99, Enterprise from £129) and setup fees starting from £199 covering onboarding, data migration and UK-based support.
Quantifiable outcome
- Significantly reduced no-shows through automated reminders, deposits, confirmations and booking controls
- +2 more outcomes
Companies that use iSalon Software
Customer profileNamed customers20 records
Segments6 records
Ideal customer profiles3 records
iSalon Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature8 records
iSalon Software partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
iSalon Software competitors and assessment
Company assessmentBroad incumbents
- Vagaro: Large US-headquartered salon, spa and fitness business management platform with booking, POS, marketing and marketplace features. Competes in the same vertical with a much broader geographic and feature footprint than iSalon.
- Square Appointments: General-purpose appointment scheduling and POS software from Block/Square, available in the UK. Targets salons and other service businesses with bundled payments, offering a low-friction alternative that competes for the same UK SMB customer wallet.
- Mindbody: Established US-based wellness and beauty business management software with scheduling, payments and marketing tools. Operates broadly across wellness verticals including salons and spas, overlapping with iSalon's clinic and spa segments.
Direct peers
- Phorest Salon Software: Ireland-based salon and spa management software widely used across the UK and Ireland. Offers online booking, CRM, marketing, and multi-location management — overlapping directly with iSalon's Salon Manager product on the same target customer base of independent hair and beauty salons.
- Fresha: Global salon and spa software with a marketplace component, explicitly named as a comparison target by iSalon. Targets independent salons with online booking, POS, payments and marketing tools, overlapping directly with Salon Manager's core feature set.
- Booksy: Booking and business management software for barbers, hairstylists, and beauty professionals. Operates in the UK among other markets, overlapping with iSalon's salon and barbershop segments.
- Timely: Cloud-based appointment and salon management software serving hair, beauty and barbering businesses with online booking, CRM and POS — comparable feature set and target market to Salon Manager.
- Treatwell: UK and European salon booking platform with both consumer marketplace and salon software (Treatwell Connect). Directly competes with Salon Manager for UK salon bookings and management software spend.
- Slick: Salon and barbershop management software, explicitly named as a comparison target by iSalon. Provides booking, client management, and payments to independent hair and beauty businesses in the UK.
- Salon IQ: UK-based salon software for hair and beauty businesses, explicitly listed by iSalon as a direct comparison competitor. Serves the same UK SMB salon segment with appointments, client records, and POS functionality.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
iSalon Software compliance and trust
Trust signalCompliance1 record
iSalon Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
iSalon Software leadership team
Management profileNumber of profiles
Profiles1 record
iSalon Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iSalon Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iSalon Software
What does iSalon Software do?
iSalon Software, trading as Salon Manager, develops and sells cloud-based salon management software for UK hair salons, beauty salons, barbershops, aesthetic clinics, spas, training colleges and multi-location salon groups. The platform unifies appointments, 24/7 online booking, POS and payments, client records and CRM, automated marketing, reporting and analytics, stock control, staff management and AI-assisted features into one system, delivered via recurring subscriptions with UK-based onboarding, data migration and support.
Is iSalon Software a public or private company?
iSalon Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iSalon Software founded?
iSalon Software was founded in 1994. It employs 51 to 100 people.
Where is iSalon Software based?
iSalon Software is headquartered in Lincoln, United Kingdom, in the Europe region.
How does iSalon Software make money?
One revenue line is on record: saaS Subscription.
Who are iSalon Software's main competitors?
Broad incumbents on record are Vagaro, Square Appointments and Mindbody. Direct peers are Phorest Salon Software, Fresha, Booksy, Timely, Treatwell, Slick and Salon IQ.
Does iSalon Software have an API?
No public API is recorded for iSalon Software.
What industry is iSalon Software in?
iSalon Software's product category is Salon Management Software. Its primary akta.pro industry code is HSACALAK, Appointment Reservations (Spa, Salon, Wellness). Its NAICS code is 51321 and its SIC code is 7372.