Act Property Services

What Act Property Services does

ACT Property Services Ltd is a UK-based, founder-owned private limited company founded in 2010 that provides independent residential property inventory inspection services to letting agencies, landlords, and tenants, primarily across the South of England (London, Surrey, Hampshire, Oxfordshire, Berkshire). The company delivers detailed check-in and check-out inventory reports using a team of field property inspectors supported by a back-office quality control function, with next-working-day report delivery as a core service standard. ACT is the lead inventory supplier for four major UK estate agencies — Savills, Knight Frank, Foxtons, and Chestertons — and reports having delivered over 500,000 reports since inception with 100% client retention.

The company's technical platform consists of two integrated proprietary components: ACT Lens, a mobile inspection application used by field inspectors to capture photos, meter readings, smoke alarm checks, keys, and tenant signatures on-site, with data stored locally and on secure AWS servers; and a bespoke back-end inventory reporting software that generates consistently formatted, scaled, date-stamped reports with embedded photographs. A Merlin client portal serves existing customers for report access and account management. Accreditations include full ARLA Propertymark membership, Safecontractor approval, and training partnerships with TDS Academy and My Deposits.

Revenue is generated on a per-inspection transaction fee basis with no disclosed public pricing; customers book via an online form, phone, or email and receive a quote. Go-to-market is primarily B2B2C enterprise field sales targeting letting agencies, supplemented by direct landlord/tenant inquiries, with marketing driven by website presence, client testimonials, and industry accreditation. The company is privately held by co-founders Alex Jackson and Tomas Bowen-Perkins with no disclosed institutional investors or external funding.

Name

Act Property Services

Legal name

ACT Property Services Ltd

Website

https://actproperty.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

ACT Property Services is a UK founder-owned inventory services firm, founded 2010, providing independent residential check-in/check-out inspections to letting agencies, landlords, and tenants across the South of England via proprietary ACT Lens software and bespoke reporting tools.

Ownership category

akta.pro rank

Product category

Property Inventory Services

NAICS

Other Activities Related to Real Estate (531390)

SIC

Real Estate (6500)

akta.pro primary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

Keywords

• Property inventory services
• Residential lettings inspections
• Check-in check-out reports
• Inventory clerk services
• Property condition reports

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Inventory Services: ACT Property Services provides independent and detailed property inspections at check-in and check-out for residential properties. Services are delivered to three customer groups: letting agencies, landlords, and tenants. Revenue is generated through per-inspection fees for inventory reports, with next working day delivery of reports. No subscription or recurring subscription model is described; the service is per-transaction based.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ACT Property Services provides independent, detailed property inventory inspections and reports at check-in and check-out for the UK residential lettings market, serving letting agencies, landlords, and tenants. Inspections are performed by ex-property managers and experienced property inspectors using the ACT Lens mobile inspection app, with comprehensive, photograph-embedded, GDPR-compliant reports delivered the next working day via ACT's bespoke inventory software.

Product overview

ACT Property Services operates as a single unified property inventory service platform, delivering quality inventory reports to the UK residential rental market since 2010. The core offering consists of ACT Property Inventory Services—a comprehensive property inspection and reporting service powered by two integrated technology components: ACT Lens (the mobile inspection software app used by field inspectors) and the Bespoke Inventory Software (the backend report compilation and delivery platform). Together these products enable the company to produce approximately 30,000 detailed inventory reports annually for agencies, landlords, and tenants across the South of England, with next working day report delivery. The company also provides an online booking portal for scheduling inspections.

Differentiator

Problem solved

Functional benefit

Brands

• ACT Lens: Inspection software application used by property inspectors to create and store inspection reports, take photos, and capture location data.

Products and services

• ACT Property Inventory Services Independent and detailed property inspection and reporting service for the UK residential rental market. Delivers comprehensive check-in and check-out inventory reports including photographic evidence, meter readings, smoke alarm checks, keys and signatures for letting agencies, landlords, and tenants.
• ACT Lens Proprietary mobile inspection software application used by ACT Property Services' inspectors to conduct and compile property inventory reports on-site. Captures photos, location data, and inspection details, with local device storage and secure AWS-backed sync, enabling real-time reporting, GDPR-compliant report generation, and integration with Property Management CRM software.
• Bespoke Inventory Reporting Software ACT's proprietary backend inventory reporting platform that compiles and delivers consistent, easy-to-read inventory reports with scaled, date-stamped, embedded photographs, tenant signature capture, and secure storage on ACT's own servers. Supports continuity of layout, terminology and formatting across all reports.

Quantifiable outcome

• 500,000+ reports delivered since 2010
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SavillscoreChannel Partner/ Reseller/ Distributor · 1 January 2010ACT Property Services is the lead inventory supplier for Savills. They have maintained this relationship since ACT's inception in 2010, with Savills being one of the largest estate agencies in the UK.
• ChestertonscoreChannel Partner/ Reseller/ Distributor · 1 January 2010ACT Property Services is the lead inventory supplier for Chestertons. This relationship has been retained since ACT's inception in 2010.
• Knight FrankcoreChannel Partner/ Reseller/ Distributor · 1 January 2010ACT Property Services is the lead inventory supplier for Knight Frank. The partnership has been maintained since 2010.
• FoxtonscoreChannel Partner/ Reseller/ Distributor · 1 January 2010ACT Property Services is the lead inventory supplier for Foxtons. The relationship has been retained since 2010.
• TDS AcademyminorStrategic or Co-development PartnerAll ACT staff attend training with TDS Academy, covering topics from legislation through to dispute resolution. Courses are run by John King. This training supports ACT's service quality and compliance.
• My DepositsminorStrategic or Co-development PartnerAll ACT staff attend training with My Deposits, covering topics from legislation through to dispute resolution. Courses are run by Suzy Hershman. This complements TDS Academy training.
• ARLA PropertymarkminorStrategic or Co-development PartnerACT is a full member of ARLA Propertymark. All staff are trained in accordance with ARLA's guidelines and literature. ACT is also sponsoring staff through the ARLA Propertymark qualification for Residential Inventory Management and Practice.
• SafecontractorminorStrategic or Co-development PartnerACT is an approved Safecontractor, adhering to best working practices with comprehensive Public Liability Insurance for added reassurance to clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Clerksendweller: Specialist UK inventory clerk service focused on residential lettings inspections. Comparable service offering, customer base, and reliance on mobile inspection tools.
• InventoryBase: Property inventory software provider used by UK letting agents and inventory clerks. Competes with ACT on the software/workflow side and increasingly offers managed inspection services.
• No Letting Go: UK-based property inventory, check-in, and check-out services firm serving letting agents and landlords. Direct competitor with comparable geographic coverage and enterprise client base in the UK residential rental inventory market.
• Inventories Ltd: UK property inventory clerk and inspection service provider serving letting agents, landlords, and tenants. Direct competitor in residential inventory reporting with similar workflow and target customers.
• Inventory Hive: UK property inventory software and inspection services platform combining mobile inspection tools with a network of inventory clerks. Direct competitor offering a tech-led alternative to ACT's ACT Lens workflow.
• Get Sorted Inventory Services: UK-based inventory clerk and inspection services provider serving letting agencies. Direct peer offering comparable check-in/check-out inspection services to the same residential rental customer base.
• Let Check: UK inventory clerk network offering check-in, check-out, and mid-term inspection reports to letting agents. Direct peer in the residential inventory services category.

Regional players

• Total Property Services: Property services company offering inventory and inspection services across regional UK markets. Comparable service offering with regional rather than national coverage.

Others

• ARLA Propertymark: UK professional body for letting agents, of which ACT is a full member. Ecosystem partner that provides accreditation credibility and industry training pipelines for inventory firms.
• TDS (Tenancy Deposit Scheme): UK government-approved tenancy deposit protection scheme. Not a direct competitor but an ecosystem partner for inventory providers whose reports are used in TDS deposit dispute resolution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/act-property-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Act Property Services