Delphi Medical
Delphi Medical is a CQC-regulated drug and alcohol addiction treatment provider operating across North West England from its base in Burnley. It delivers integrated clinical detox, psychosocial, prison-based, and community recovery services via commissioned contracts with local authorities, NHS trusts, and the UK prison service.
- Company typePrivate
- Founded2007
- HeadquartersBlackpool, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Delphi Medical does
Delphi Medical is a UK-based specialist drug and alcohol addiction treatment provider, founded in 2007 by Dr Ian Guinan and Dr John Richmond, and operating as a wholly-owned subsidiary of The Calico Group, a charitable conglomerate headquartered in Burnley, Lancashire. The company delivers integrated clinical and psychosocial addiction services across community, prison, and residential settings in North West England under named service lines including The Arc (Manchester community hub), Spark (Blackburn with Darwen), Horizon (Blackpool alcohol, drugs and sexual health), The Pavilion (18-bed residential detox in Lancaster), and prison-based recovery services at HMP Manchester and 10+ additional correctional facilities. It also operates psychosocial services for young people aged 10–18 at Barton Moss and Marydale secure children's homes in partnership with Greater Manchester Mental Health NHS Foundation Trust, and runs an outpatient community detox programme in Lancashire.
The underlying operational model is a multi-modality clinical platform: clinical detox (residential and outpatient), psychosocial interventions, harm reduction, blood-borne virus screening, recovery coaching, and digital tools. Digital components include patient-controlled medical records (via Patients Know Best, where Delphi became the first UK substance misuse provider to deploy the platform in 2014) and the Breaking Free Online structured recovery app built with Moshen. Documented outcome data — 95% completion of community detox (200+ service users since 2009), 89% alcohol abstinence at three months, treatment costs halved versus residential detox, and waiting times compressed from 18 to 2 weeks — underpin the Recovery Collaborative partnership model that integrates health, housing, criminal justice, and community agencies.
The business model is predominantly sales-led public-sector commissioned services. Revenue is largely generated through competitive-tendered contracts with local authorities (Blackburn with Darwen Council, Blackpool Council), NHS trusts (Greater Manchester Mental Health NHS Foundation Trust), and the UK prison service (HMP Manchester, Garth, Wymott, Styal, Kennett, Buckley Hall, Staffordshire cluster), supplemented by private-pay residential treatment at The Pavilion with free initial assessments. Services are delivered through open-access community hubs, prison-based programmes, residential centres, and outpatient clinics across Lancashire, Greater Manchester, Cheshire, Merseyside, and Staffordshire.
Delphi Medical firmographics
Firmographics- Name
- Delphi Medical
- Legal name
- Delphi Medical Limited
- Website
- https://delphimedical.co.uk
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Delphi Medical is a CQC-regulated drug and alcohol addiction treatment provider operating across North West England from its base in Burnley. It delivers integrated clinical detox, psychosocial, prison-based, and community recovery services via commissioned contracts with local authorities, NHS trusts, and the UK prison service.
- Ownership category
- akta.pro rank
Delphi Medical industry classification
Industry- Product category
- Addiction Treatment Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (62322), Residential Mental Health and Substance Abuse Facilities (623220)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)
- akta.pro secondary industries
- Substance Use Detoxification Centers (Medical Detox) (HLAFACAD), Forensic & Correctional Behavioral Health Services (HLAFACAM), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)
Keywords
Where Delphi Medical is headquartered
LocationHeadquarters
- HQ city
- Blackpool
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
Delphi Medical business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Public Sector Contracts: Commissioned services delivered under contract to local authorities, NHS trusts, and government bodies. Services include addiction treatment, prison-based recovery services, and community support programmes funded through public health grants and statutory funding.
- Private Treatment Services (The Pavilion): Private residential detoxification and addiction treatment services offered at The Pavilion in Lancaster, with free initial assessments available for individuals seeking clinical and therapeutic detox from alcohol and/or substances. Services delivered 24 hours, 7 days a week.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free initial assessment for clinical detox |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Delphi Medical product offering
Product offeringCore offering
Delphi Medical is a specialist provider of integrated drug and alcohol addiction treatment services, delivering clinical detoxification, psychosocial interventions, harm reduction, and recovery support across residential, community, and prison-based settings. Its portfolio includes The Pavilion (residential detox in Lancaster), The Arc (community hub in Manchester), Spark (Blackburn), Horizon (Blackpool), prison recovery services across multiple HMPs, and psychosocial services for young people in secure accommodation. Services are primarily commissioned by local authorities, NHS trusts, and the criminal justice system, with private treatment also offered at The Pavilion.
Product overview
Delphi Medical is a specialist drug and alcohol addiction treatment provider offering a portfolio of integrated services across Lancashire, Greater Manchester, and surrounding areas. The company operates multiple named service offerings: The Arc (Manchester community hub), Spark (Blackburn substance misuse), Horizon (Blackpool alcohol/drugs/sexual health), The Pavilion (Lancaster residential detox), Psychosocial Services for Young People (secure accommodation services), and prison-based recovery services at HMP Manchester. Services include clinical treatment, psychosocial interventions, harm reduction, inpatient and outpatient detox, and community support. The company partners with external platforms including Patients Know Best for patient-controlled medical records and Breaking Free Online for digital recovery tools.
Differentiator
Problem solved
Functional benefit
Brands
- The Arc: A community hub in Manchester providing mental health and recovery-based services for people who have left prison, including support for volunteering or employment opportunities.
- Spark
- Horizon
- The Pavilion
- DARS
Products and services
- The Arc
Quantifiable outcome
- 95% of 200+ service users successfully completed community detox programme since 2009
- +4 more outcomes
Companies that use Delphi Medical
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Delphi Medical technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Delphi Medical partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, minor and strategic.
- Greater Manchester Mental Health NHS TrustcorePartnership to open new Recovery Wing at HMP Manchester providing life-saving clinical and psychosocial programmes. Also partnered for young people's services at Barton Moss and Marydale secure children's homes.
- Stockport Beekeeping AssociationminorProvided training on site for the Arc Bees project at HMP Manchester, including beekeeping techniques, honey production, and candle making from wax.
- Blackburn with Darwen CouncilcoreCalico Group partnership to deliver prevention, treatment and recovery services and young people's services across Blackburn with Darwen borough through the innovative Recovery Collaborative model.
- Spark Partnership (Recovery Collaborative)coreRecovery Collaborative brings together specialist drug and alcohol services with health, housing, criminal justice partners, service users, community groups and infrastructure organisations. Partners include Early Break, Red Rose Recovery, Community CVS, Inspire Motivate Overcome (IMO), and Acorn Recovery Projects.
- Patients Know BeststrategicFirst UK substance misuse provider to offer patient-controlled medical records system. Enables patients to grant online access to their health records ensuring all care providers have accurate information.
- LifelinecorePartnership to deliver Sefton Treatment and Recovery Service (STARS). Delphi provides clinical treatment services including medical assisted withdrawal and stabilisation pathways while Lifeline provides recovery-focused framework.
- The Calico GroupcoreDelphi Medical is part of The Calico Group - a group of innovative charities and businesses working together to make social profit. The Calico Group comprises Calico Homes Limited, Syncora Limited, Calico Enterprise Limited, Safenet Domestic Abuse and Support Services Ltd, Ring Stones Maintenance and Construction Limited, Acorn Recovery Projects, and Delphi Medical Limited.
- AFTA ThoughtminorTraining partner offering drama-based training sessions for professionals and voluntary sector organisations. Training includes safeguarding, stigma, mental health, professional boundaries, and equity, diversity and inclusion.
Scale indicators6 records
Recent moves13 records
Expansion highlights6 records
Delphi Medical competitors and assessment
Company assessmentBroad incumbents
- Change Grow Live (CGL): The largest UK charity providing drug and alcohol treatment and recovery services across multiple regions. Operates similar community-based substance misuse service contracts commissioned by local authorities and is a direct competitor on public sector tenders.
- Turning Point: UK social enterprise providing substance use, mental health, and learning disability services. Competes head-to-head with Delphi on local authority and NHS substance misuse tenders, with broader geographic reach and a larger service portfolio.
- With You (formerly Addaction): National UK charity delivering free, confidential drug and alcohol support to more than 100,000 people per year. Directly comparable community-based addiction treatment model with similar commissioner-funded service delivery.
Direct peers
- Phoenix Futures: UK charity providing residential, community, and prison-based drug and alcohol treatment services. Operates recovery houses and prison in-reach programmes, closely mirroring Delphi's integrated clinical/psychosocial delivery model.
- WDP (Westminster Drug Project): UK charity delivering drug and alcohol treatment, recovery, and harm reduction services. Provides community, residential, and prison-based substance misuse services under public sector contracts.
- Cranstoun: UK social justice charity offering substance misuse, housing, and criminal justice services including residential rehab and community recovery programmes. Comparable integrated offering with similar commissioner profile.
- Acorn Recovery Projects: Sister organisation within The Calico Group providing drug and alcohol recovery services. Operates as a direct peer within the same group structure, frequently co-delivering Recovery Collaborative contracts alongside Delphi.
- Humankind (formerly Lifeline Project): UK charity delivering substance use, mental health, and housing services. Direct peer competing on similar public sector tenders and partnered with Delphi previously on the STARS service in Sefton.
- Action on Addiction: UK charity providing residential treatment, family support, and community-based recovery programmes. Comparable clinical and psychosocial model, particularly on residential detoxification.
Others
- Greater Manchester Mental Health NHS Foundation Trust: NHS Foundation Trust partnered with Delphi on psychosocial services at Barton Moss and Marydale secure children's homes. Acts as both partner and adjacent public-sector provider of mental health and addiction services in overlapping geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Delphi Medical social profiles
Digital presenceDelphi Medical compliance and trust
Trust signalCompliance2 records
Delphi Medical financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delphi Medical leadership team
Management profileNumber of profiles
Profiles6 records
Delphi Medical funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delphi Medical M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delphi Medical
What does Delphi Medical do?
Delphi Medical is a specialist provider of integrated drug and alcohol addiction treatment services, delivering clinical detoxification, psychosocial interventions, harm reduction, and recovery support across residential, community, and prison-based settings. Its portfolio includes The Pavilion (residential detox in Lancaster), The Arc (community hub in Manchester), Spark (Blackburn), Horizon (Blackpool), prison recovery services across multiple HMPs, and psychosocial services for young people in secure accommodation. Services are primarily commissioned by local authorities, NHS trusts, and the criminal justice system, with private treatment also offered at The Pavilion.
Is Delphi Medical a public or private company?
Delphi Medical is a private company. It is classified as corporate owned and is currently operating.
When was Delphi Medical founded?
Delphi Medical was founded in 2007. It employs 101 to 250 people.
Where is Delphi Medical based?
Delphi Medical is headquartered in Blackpool, United Kingdom, in the Europe region.
How does Delphi Medical make money?
Two revenue lines are on record. Public Sector Contracts are the primary driver. The others are private Treatment Services (The Pavilion).
Who are Delphi Medical's main competitors?
Broad incumbents on record are Change Grow Live (CGL), Turning Point and With You (formerly Addaction). Direct peers are Phoenix Futures, WDP (Westminster Drug Project), Cranstoun, Acorn Recovery Projects, Humankind (formerly Lifeline Project) and Action on Addiction. Greater Manchester Mental Health NHS Foundation Trust is listed as an others.
Does Delphi Medical have an API?
No public API is recorded for Delphi Medical.
What industry is Delphi Medical in?
Delphi Medical's product category is Addiction Treatment Services. Its primary akta.pro industry code is HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services, with a secondary code of HLAFACAD, Substance Use Detoxification Centers (Medical Detox). Its NAICS code is 621420 and its SIC code is 8000.