Info Technology Supply

What Info Technology Supply does

Info Technology Supply (iTS) is a privately held UK-based IT solutions distributor and software developer founded in 1988, headquartered in Harrow with wholly owned regional entities in the US, Spain, the Netherlands, Germany, France, Serbia, and an engineering/R&D office in India. The company operates a dual business model: (1) it develops proprietary software in-house — including MyPC (computer/room/desk booking), R&R (resource booking), Onelog (online subscription tracking), evalyou8 (customer feedback), and DocSlide — and (2) it distributes third-party enterprise software on an exclusive or preferred basis across Europe and North America, including PaperCut (print management), Umango (intelligent document processing), Faronics Cloud (endpoint security), LanSchool (classroom management), Securly (student web filtering/safeguarding), KUARIO (MFP payment kiosks), Princity (document management), ELATEC (RFID readers), and Inepro (payment terminals). iTS holds the status of Europe's largest PaperCut Authorized Solution Centre (ASC) and is the exclusive European distributor for Umango and Princity, the UK Preferred Partner for Faronics, and a long-standing distributor for LanSchool (Lenovo) and Securly.

The company serves four primary verticals — Education (K-12 and higher education), Public Libraries, Legal, and a secondary set including Research Firms, Financial Services, Consultancy, and Managed Print Services — with named customers spanning law firms (Greenspoon Marder LLP, Miller Johnson, Neal Gerber & Eisenberg), educational institutions (Sinclair Community College, Oak Bank School, Bradford College, Noorderbasis managing 33 schools in the Netherlands), and government (London Borough of Tower Hamlets). All software development and QA is performed in-house by a team based in the UK and India. The company is ISO 9001:2015 and ISO/IEC 27001 certified, is registered with the UK Information Commissioner (ZA319618), and is the 2025 PrintIT Awards winner for Best Partner Programme.

Revenue is generated through three streams: (a) recurring subscription licensing for proprietary and distributed software (annual and monthly billing cycles, including tiered cloud offerings such as Umango Cloud's four-tier model), (b) professional services (installations, training, 3rd-party integrations, project consultancy, tender submissions, showroom licences), and (c) hardware sales through the Print.Copy.Scan division (RFID readers, MFP kiosks). Go-to-market is hybrid — a channel-partner/reseller network across Europe and North America augmented by a direct enterprise sales team with multi-lingual presales support. Pricing is quote-based and not publicly disclosed; the company markets through LinkedIn, website/blog content, email, events (BETT, PaperCut Partner Summit, CILIP), and a proprietary podcast.

Name

Info Technology Supply

Legal name

Info Technology Supply Ltd.

Website

https://its-group.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Info Technology Supply (iTS) is a UK-based, privately held IT solutions distributor and in-house software developer founded in 1988, serving education, public libraries, and legal sectors across Europe and North America with proprietary booking/subscription tools and exclusive European distribution of PaperCut, Umango, Faronics, LanSchool, and Securly.

Ownership category

akta.pro rank

Product category

Enterprise Software Distribution

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Enterprise software distribution
• Print management software
• Document processing solutions
• Classroom management software
• Endpoint device management

Headquarters

HQ city

Harrow

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations, Infrastructure

Revenue model

1. Software Distribution: iTS distributes enterprise software solutions to resellers and end customers across multiple product categories including print management, document processing, classroom management, and IT device management. Revenue is generated through licensing fees, subscription renewals, and distribution margins.
2. Professional Services: The company offers comprehensive support services including installations, training, 3rd party integrations, marketing support, project consultancy, showroom licences, tender submissions assistance, and software trials for print, copy and scan customers.
3. Hardware Solutions: iTS distributes hardware solutions including print management devices, RFID readers (ELATEC), and MFP kiosks (KUARIO) alongside their software portfolio.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Info Technology Supply (iTS) is a UK-based software developer and IT solutions distributor that develops enterprise software in-house (MyPC, R&R, Onelog, evalyou8) and distributes leading third-party solutions such as PaperCut, Umango, LanSchool, Securly, Faronics Cloud, and KUARIO. The company serves resellers and end customers across education, public libraries, legal, research, financial services, and managed print services sectors. Its portfolio spans print management, intelligent document processing, classroom management, web filtering, endpoint security, resource booking, and online subscription management, delivered via cloud, on-premise, and mobile channels.

Product overview

Info Technology Supply (iTS) is an IT solutions distributor and software developer offering a portfolio of enterprise software solutions across print management, document processing, resource booking, classroom management, and endpoint security. The core product portfolio includes PaperCut (print management for MF and Hive cloud), Umango (intelligent document processing with AI), MyPC/R&R (resource booking systems), Onelog (online subscription management), LanSchool (classroom management), Securly (web filtering/safeguarding), Faronics Cloud (endpoint security), and KUARIO MFP Kiosk (payment terminals). All software is developed in-house with dedicated QA and technical support teams. The company also provides free tools like evalyou8 for customer feedback collection.

Differentiator

Problem solved

Functional benefit

Brands

• evalyou8: Free customer feedback solution that helps gather real-time customer and staff feedback.
• Onelog
• MyPC
• R&R

Products and services

• PaperCut Print management software for tracking, controlling and charging for print, copy and scan jobs, available as PaperCut MF (self-hosted) and PaperCut Hive (cloud-native).
• Umango Intelligent Document Processing (IDP) solution with AI-powered data extraction, file conversion, scanning, and document routing in on-premise and cloud deployments.
• MyPC In-house developed computer and resource booking software for managing PC reservations, room bookings, and desk scheduling in educational institutions and libraries.
• R&R Web-based resource booking and management system for issuing and returning bookable resources including equipment, rooms, and studio time.
• Onelog Online subscription tracking and management solution for tracking usage of online resources, managing passwords, contract management, and recovering costs.
• LanSchool Classroom management software for teachers to monitor student devices, share screens, send messages, administer tests, and manage classroom activities on Mac, Windows and Chromebooks.
• Securly Cloud-based web filtering and student safeguarding solution for K-12 education with AI-powered content analysis, real-time alerts, and parent inclusion features.
• Faronics Cloud Endpoint security and device management platform including Deep Freeze reboot-to-restore, Anti-Virus, Anti-Executable, Software Updater, Power Save, and remote Connect.
• KUARIO MFP Kiosk Self-service payment terminal and kiosk solution for public-facing multifunction printers enabling print, copy and scan with payment processing capabilities.
• DocSlide
• evalyou8 Free real-time customer feedback solution enabling businesses to collect customer reviews via QR codes and monitor satisfaction metrics.
• MyPC Cloud Cloud-hosted version of MyPC booking system offering computer, room, and desk reservations with mobile-first web interface and queuing capabilities.

Quantifiable outcome

• Reduce IT support tickets by 60% with Faronics Cloud
• +2 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Xerox CanadaminorChannel Partner/ Reseller/ Distributor · 30 October 2023iTS onboarded Xerox Canada as reseller of Umango solutions, expanding distribution reach in North America.
• KUARIOcoreChannel Partner/ Reseller/ Distributor · 11 September 2023Strategic distribution partnership for KUARIO MFP Kiosk solution, enabling self-service printing, copying, and scanning from multifunction printers. Partnership includes HybridPay Terminal for public-facing MFPs.
• PaperCutcoreChannel Partner/ Reseller/ DistributoriTS is Europe's largest PaperCut ASC (Authorized Solution Centre), providing print management solutions across Europe and North Africa. The partnership involves distribution, implementation, and support of PaperCut MF and PaperCut Hive products.
• UmangocoreChannel Partner/ Reseller/ DistributoriTS is the exclusive European distributor of Umango software, a leading intelligent document processing (IDP) solution. Umango Cloud and on-premise versions are distributed exclusively across Europe.
• ELATECminorChannel Partner/ Reseller/ DistributoriTS is the preferred platinum partner for ELATEC leading RFID readers, distributed through the Print.Copy.Scan division.
• PrincitycoreChannel Partner/ Reseller/ DistributoriTS is the exclusive European partner for Princity, distributing document management solutions across the region.
• FaronicscoreChannel Partner/ Reseller/ DistributoriTS is the UK Preferred Partner for Faronics, supplying Faronics Cloud and Deep Freeze software for over 15 years. Faronics has 12 million+ licences sold, 33,000+ customers worldwide, across 150+ countries.
• LanSchool (Lenovo)coreChannel Partner/ Reseller/ DistributoriTS has been supplying LanSchool classroom management software for over 15 years, making it one of the leading solutions in education across Europe. LanSchool is backed by Lenovo.
• SecurlycoreChannel Partner/ Reseller/ DistributoriTS distributes Securly student web filtering and safeguarding solutions. Securly serves 20,000+ schools, supports 20 million+ students, and analyses 10 billion+ activities. Includes Securly Aware and Securly On-Call services.
• IneprominorChannel Partner/ Reseller/ DistributoriTS distributes Inepro payment solutions through its Print.Copy.Scan division for print and copy payment processing.

Scale indicators10 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Bytes Software Services: UK-headquartered software licensing and IT services distributor with a similar hybrid model of distribution partnerships and value-added services for enterprise and public-sector customers. Directly comparable as a UK-based software VAR with channel-led GTM.
• SoftwareONE: Swiss-based global software and cloud licensing distributor with a comparable portfolio approach across enterprise customers. Similar vendor-distributor model and recurring revenue mix, though at materially larger scale.
• Y Soft: Czech-headquartered print management and digital workflow software vendor serving enterprise and education customers. Directly comparable product category (managed print / print management) and vertical focus on education and enterprises.
• Pharos Systems: Provider of print management and document output solutions for enterprise and education. Overlaps directly with iTS's print management and document processing portfolio (PaperCut, Umango, DocSlide).
• PaperCut Software: Australia-based vendor of PaperCut MF and PaperCut Hive print management software, of which iTS is the largest European ASC. iTS is both partner and reselling layer for PaperCut; the vendor relationship makes PaperCut a structurally comparable peer in the same product category.

Broad incumbents

• Computacenter: UK-listed enterprise IT infrastructure provider and software reseller serving enterprise and public-sector customers across Europe. Overlaps with iTS on end-user computing and software distribution but operates at far larger scale and includes hardware.
• Insight Enterprises: Global IT solutions provider combining hardware distribution, software licensing, and services for enterprise clients. Comparable go-to-market through solution selling and channel partnerships, though broader portfolio.
• ALSO Group: European IT distribution and services group reselling software, hardware, and cloud solutions through reseller channels. Comparable channel-led GTM and European geographic footprint to iTS.
• Bechtle: Germany-headquartered European IT system house and software distributor with multi-country operations. Similar geographic reach across DACH and Europe with a software + services hybrid model.
• Exclusive Networks: Global cybersecurity-focused value-added distributor with exclusive vendor relationships and channel-led GTM. Comparable 'exclusive distributor' model that iTS uses for Umango and Princity, though cybersecurity-skewed.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/144282
• Xx.com/infotechsupply
• Facebookfacebook.com/402938016490757

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Info Technology Supply