What Princity does

Princity (legal entity Tummim Ltd.) is a Kraków, Poland-based software vendor founded in 2016 that provides a cloud and on-premises platform for monitoring, managing, and automating enterprise print environments. The platform is delivered through a core agent that communicates with devices from all major printer manufacturers using SNMP, NPAP, HTTP(S), LEDM, PJL, and PML protocols, and is organized into four functional modules — Supply Management (consumables monitoring, forecasting, ordering, compatibility verification, overconsumption detection), Failure Detection (automated error classification with an AI-powered per-model knowledge base), Billing (flexible per-page, color/mono, scan, and volume-tier invoicing), and Integration/Customization (ERP/CRM API, cloud or on-premises deployment, role-based access). The company's primary customers are Managed Print Services (MPS) providers and large enterprises with dispersed, multi-location fleets (financial institutions and retail chains are called out), with named references including PRYZMAT, System Inpro, COPY OFFICE, Black Print, and African distributor FLOORING MACHINE.

The business model is a device-based recurring subscription, priced per printer under management, with a 14-day self-serve free trial as the top-of-funnel acquisition motion and direct enterprise sales for larger deployments. Go-to-market blends product-led growth (self-serve trial), enterprise field sales (demos and contact forms), and a global distributor network spanning 70+ countries, supplemented by a free public WebService API and integration assistance for ERP and CRM systems. The company holds ISO 27001 certification and is GDPR compliant, and has been bootstrapped since founding with no disclosed external funding or institutional investors.

Princity operates with 11–50 employees from its headquarters at 85 Malborska Street, Kraków, and is led by CEO Anna Serwatka. Strategic positioning emphasizes depth in MPS operational workflows — full lifecycle consumables handling, SLA/KPI reporting, and multi-tenant fleet management — rather than competing with general-purpose IT monitoring or single-OEM OEM tools. The combination of multi-OEM protocol support, applied AI for forecasting and diagnostics, and a capital-light distributor-led distribution model is the company's core operating thesis.

Name

Princity

Legal name

Tummim Ltd.

Website

https://princity.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Princity is a Kraków-based software vendor founded in 2016 that provides a cloud and on-premises platform for monitoring, managing, and automating enterprise printer fleets, serving Managed Print Services providers and large multi-location enterprises across 70+ countries via device-based subscriptions and a distributor channel.

Ownership category

akta.pro rank

Headquarters

HQ city

Kraków

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Device-based Subscription: Princity charges based on the number of devices managed. Customers choose how much they pay depending on the number of printers they need to support. This is a recurring subscription model where pricing scales with device count, allowing cost optimization as only actual usage is billed.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Princity is a cloud-connected and on-premises print management platform that monitors printers, consumables, and service operations in real time. It automates consumables ordering, print billing, and remote fault detection for Managed Print Services (MPS) providers and enterprises, supporting devices from all manufacturers through a deployed agent and a free WebService API.

Product overview

Princity is a unified printer monitoring and management platform designed for Managed Print Services (MPS) providers and enterprises. The core platform integrates four main modules: the Supply Management Module for consumables control, the Failure Detection Module for automated error handling, the Billing Module for flexible cost allocation, and the Integration and Customization Module for deployment flexibility. The Princity Agent serves as the data collection component deployed at customer sites. All modules share a common knowledge base powered by AI learning, enabling predictive analytics for consumables forecasting and anomaly detection for overconsumption patterns.

Differentiator

Problem solved

Functional benefit

Products and services

• Princity Platform A cloud and on-premises printer monitoring and management platform that delivers real-time device visibility, consumables automation, billing, and remote fault detection for Managed Print Services (MPS) providers and enterprises with multi-location printer fleets.
• Princity Agent A software agent deployed at customer sites that collects and analyzes data from printers across all manufacturers and transmits it to the Princity platform for real-time monitoring and management.

Quantifiable outcome

• 40% reduction in printing expenses
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

One partnership is on record.

• Global Distributors and PartnerscoreChannel Partner/ Reseller/ DistributorPrincity operates with a network of distributors and partners across 70+ countries. These partners resell and distribute Princity in their regions, particularly targeting MPS companies and equipment distributors. The company actively recruits new distributors and offers programs for regional growth, allowing partners to focus on customer relationships while Princity provides the technology platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PaperCut: PaperCut provides print management software (PaperCut MF and NG) for organizations and MPS providers, with features for monitoring, billing, and secure printing. It is a directly comparable solution serving similar enterprise and education customers worldwide.
• PrinterLogic (Vasion): PrinterLogic (now part of Vasion) offers direct-IP print management and a SaaS print management platform targeting enterprises and MPS providers. It is a directly comparable vendor-agnostic print management solution.
• Printix: Printix is a cloud-native print management solution targeting SMBs and enterprises with features for driverless printing, fleet monitoring, and usage analytics. It competes with Princity in the cloud-based print management space.
• Pharos Systems: Pharos provides enterprise print management and intelligent document delivery software for higher education, corporate, and MPS environments. Its Blueprint and Omni experiences are directly comparable to Princity's MPS-focused offering.
• Y Soft (SafeQ): Y Soft's SafeQ platform offers enterprise print management including pull printing, billing, and device monitoring, with strong MPS provider orientation. It is a directly competing solution in the same product category.

Broad incumbents

• HP (Smart Device Services / MPS): HP offers bundled print management capabilities (HP Smart Device Services, HP MPS) as part of its broader printer and services portfolio. It competes with Princity but as an OEM with overlapping capabilities rather than as a specialist.
• Xerox (Xerox Workplace Solutions): Xerox provides print management and MPS capabilities through Xerox Workplace Solutions and DocuShare, integrated with its hardware and services portfolio. It is a broad incumbent with overlapping fleet management functionality.
• Ricoh (Streamline NX / RICOH Smart Integration): Ricoh offers Streamline NX and RICOH Smart Integration for print management and workflow, bundling software with its MPS and hardware offerings. It is a broad incumbent operating in the same category.
• Canon (uniFLOW): Canon's uniFLOW platform offers secure printing, fleet management, and cost recovery as part of its broader imaging portfolio. It is a broad incumbent with comparable features but anchored to Canon hardware.

Others

• Kofax / Tungsten Automation: Kofax (now Tungsten Automation) provides document capture, workflow automation, and intelligent automation platforms that intersect with print management in document-intensive enterprises. It is an adjacent vendor rather than a direct fleet management competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/princity_app

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Princity