Name

The Flagstaff Group

Legal name

The Flagstaff Group Ltd

Website

https://flagstaffgroup.com.au

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Disability Employment and NDIS Support Services

NAICS

Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Disability employment services
• NDIS support services
• Supported employment programs
• Disability life skills
• Australian Disability Enterprise

Headquarters

HQ city

Unanderra

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. NDIS Funded Disability Supports: Flagstaff is an NDIS-registered provider. Revenue is generated through NDIS plan funding for supports including School to Work (SLES), Supported Employment, Support Coordination, Individual Supports, Health and Fitness, Dietitian services, Social and Recreational programs, and Life Choices activities. Participants use their NDIS plans to fund these services.
2. Commercial Business Services: Flagstaff operates commercial enterprises including commercial laundry, print/mail/digital services, paper/cardboard recycling (Paper to Paper), grounds maintenance, and light manufacturing. These generate revenue from business customers. Fine Foods (frozen meals) was a commercial arm but is currently closed due to a fire on Boxing Day.
3. Government Grants and Philanthropy: Flagstaff receives grant funding from various government departments and organisations for specific programs (e.g., NSW Government's Our Region Our Voice funding for Binowee, Australian Government's Safer Communities Fund for Project Unstoppable, eSafety Commissioner grant for Log On – Play it Right, NSW Department of Communities and Justice for Resilience Crusaders, CommBank Staff Foundation for Inclusive Sports).
4. Donations: Flagstaff accepts public donations through PayPal to support the development of programs for people with disability.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

The Flagstaff Group is a not-for-profit Australian Disability Enterprise and NDIS-registered provider that delivers disability employment services and life skills programs to people with disability across the Illawarra, Shoalhaven, and Macarthur regions of NSW. Its portfolio combines NDIS plan-funded supports (School to Work, Supported Employment, Support Coordination, Health/Fitness, Dietitian, Social & Recreational, capacity building) with commercial business services (print mail & digital, recycling, commercial laundry, grounds maintenance, light manufacturing) that provide supported employment opportunities. Revenue is supplemented by government grants and public donations.

Product overview

The Flagstaff Group is a not-for-profit Australian Disability Enterprise (ADE) and NDIS registered provider offering a portfolio of disability employment services and life skills programs across Illawarra, Shoalhaven, and Macarthur regions. The organization operates on two interconnected tracks: Business Services (Print Mail & Digital, Paper To Paper recycling, Commercial Laundry, Group Services including grounds maintenance and light manufacturing) that provide supported employment opportunities for people with disabilities; and NDIS Life Choices programs delivering capacity building supports including School to Work (SLES), Supported Employment, Support Coordination, Health & Fitness, Dietitian services, and Social & Recreational programs. Special initiatives include Project Unstoppable (LEGO robotics STEM program), Binowee (indigenous horticultural social enterprise), Resilience Crusaders (emergency preparedness), Inclusive Sports, and the EMBER emergency planning app. The company also runs targeted programs like Access2Work for employment pathways and Log On - Play it Right for online safety awareness, all designed to empower people with disabilities to achieve employment and life goals.

Differentiator

Problem solved

Functional benefit

Brands

• Paper To Paper: Recycling services for paper, cardboard, soft plastics, x-rays, bottles and cans.
• Print Mail & Digital
• Commercial Laundry
• Group Services
• NDIS Life Choices
• Project Unstoppable
• Binowee
• Log On - Play it Right
• Inclusive Sports Program
• Resilience Crusaders
• Access2Work
• EMBER

Products and services

• Print Mail & Digital Full range of commercial print, mail, and digital services including design, mail outs, business cards, name badges, assembly, distribution, braille, and promotional products for business customers.
• Paper to Paper Recycling Recycling services for paper, cardboard, soft plastics, x-rays, bottles, and cans offered through bin booking to local and regional businesses.
• Commercial Laundry Industrial-grade commercial laundry processing sheets, pillowcases, towels, table linen, uniforms, workwear, and pool/spa towels for accommodation and aged care providers.
• Group Services (Grounds Maintenance and Light Manufacturing) Grounds maintenance, commercial cleaning, light engineering, packing and assembly, commercial sewing, bottling, metal tags, and carpentry services for business customers.
• NDIS Life Choices NDIS supports offering training and activities for people with disability across school-to-work pathways, supported employment, skills development, wellbeing, social inclusion, and support coordination, funded through participants' NDIS plans.
• Supported Employment Australian Disability Enterprise providing meaningful employment for people with disability across Flagstaff's commercial divisions.
• Support Coordination (Level 2 and Level 3 Specialist) Level 2 and Level 3 Specialist Support Coordination helping NDIS participants navigate and implement their plans across the Illawarra, Macarthur, and Shoalhaven regions.
• School to Work (SLES) School Leaver Employment Supports helping students transition from school to employment with training and work experience.
• Health, Fitness and Wellbeing Inclusive fitness programs with accessible exercise facilities, qualified personal trainers, strength and cardio training, balance and flexibility programs, Tai Chi, meditation, and breathing exercises for NDIS participants.
• Dietitian and Nutrition Nutrition and dietetics services including grocery shopping guidance, meal preparation, dining education, and healthy eating support delivered by a qualified dietitian.
• We Belong (Social and Recreational) Social and recreational supports including Supper Club, Men's and Women's Wellbeing activities, learner driver programs, literacy and numeracy, budgeting, digital skills, cooking, and coffee creations.
• Access2Work Employment Pathways Project developing pathways to build work capacity of people with disability, using tools, training, and customised technologies to support participants achieve employment goals.
• Project Unstoppable (LEGO Robotics) LEGO robotics learning program engaging youth with disability in STEM skills, run with partner schools from March 2022 to September 2024.
• Binowee – The Green Space Garden Project Youth and Indigenous Australian social enterprise providing horticultural training and employment opportunities for people with disability in the Shoalhaven region.
• Inclusive Sports Program Program enabling individuals with disability to join mainstream sports teams, including tennis, basketball, soccer, and boxing, with disability awareness education for sporting organisations.
• Log On – Play it Right Program helping women with disability build skills to prevent, recognise and respond to online abuse through gamification, games, Easy English guides, Braille versions, podcasts, and videos.
• EMBER (Emergency Management Backpack Evacuation Resource) Disability safety program providing emergency planning tools, communication boards, podcasts, and a mobile app to help individuals with disability prepare for natural disasters and emergencies.
• Flagstaff Online Learning Online learning platform offering courses on open employment, supported employment, disability inclusion, road safety, emergency planning, and other disability-related topics.

Quantifiable outcome

• Over 250 people with disability employed across five locations in Illawarra and Shoalhaven
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Ngadyang Gadang Cultural ServicescoreStrategic or Co-development Partner · 1 March 2023Ngadyang Gadang Cultural Services provided a consultant to guide the Binowee project, ensuring Indigenous cultural awareness and appreciation of Country are core components of the native nursery and green space garden initiative.
• Walan MiyacoreStrategic or Co-development Partner · 1 March 2023Walan Miya is an Indigenous-owned Vocational Education and Training Provider delivering Certificate II in Conservation and Ecosystem Management to Binowee project participants, supporting employment pathways in conservation and land management.
• Beyond EmpathyminorStrategic or Co-development Partner · 1 March 2023Beyond Empathy, a locally based social enterprise digital media company, partnered with Flagstaff to produce a documentary capturing the Binowee project's milestones, participant stories, and outcomes, giving students skills in digital media.
• Project Bucephalus Pty LimitedcoreStrategic or Co-development Partner · 1 March 2022Project Bucephalus is a joint initiative partner in Project Unstoppable, a LEGO robotics learning program engaging youth with disability in STEM. Project Bucephalus teaches robotics to students and enters competitions. Flagstaff participants engaged in the program in Illawarra and Shoalhaven throughout 2022–2024.
• Figtree High School (and subsequent schools)coreStrategic or Co-development Partner · 1 March 2022Figtree High School was the initial partner school for Project Unstoppable robotics program. The program expanded to include Keira High School (2023) and Bulli High School (2024). Students from these schools participated in the two-year LEGO robotics program alongside Flagstaff participants.
• NDIS (National Disability Insurance Scheme)coreOthersFlagstaff is an NDIS-registered provider, delivering funded supports across employment, daily living, and capacity building. NDIS registration is required for delivery of most Flagstaff services. The organisation displays the NDIS registered provider mark on its website.
• Australian Charities and Not-for-profits Commission (ACNC)coreOthersFlagstaff Group Ltd is a registered charity under the ACNC (ABN 53 000 551 575), with the registered charity logo displayed on the website as a mark of regulatory compliance.
• People + Planet First (Social Enterprise Verification)minorOthersFlagstaff holds People + Planet First verified social enterprise status, indicating it meets social enterprise standards for people and planet positive impact.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Life Without Barriers: Large national Australian not-for-profit delivering NDIS, out-of-home care and disability employment services nationally — competes in NDIS Life Choices/employment categories but at much greater scale and geographic breadth than Flagstaff's regional NSW footprint.

Emerging players

• Hireup: NDIS-registered matching platform for disability support workers and participants — competes with parts of Flagstaff's Support Coordination and individual supports offerings via a tech-enabled marketplace model.

Direct peers

• Unisson Disability: NSW-based not-for-profit disability provider offering supported employment, SLES and NDIS supports including Activation Hub-style services — direct peer in the supported employment and capacity-building space.
• Bedford Group: Bedford is a South Australia-based Australian Disability Enterprise that combines NDIS supports with commercial business divisions (packaging, recycling, manufacturing, horticulture) employing people with disability — the closest direct structural analogue to Flagstaff's ADE + commercial services model.
• Multicap: Queensland-based not-for-profit disability services provider offering supported employment, NDIS plan supports, and accommodation services across QLD/NSW — overlaps directly with Flagstaff's NDIS Life Choices, SLES, supported employment and capacity building portfolio.
• Northcott: NSW not-for-profit disability services provider delivering NDIS plan-managed supports, supported employment, accommodation and therapy services — overlapping with Flagstaff's NSW NDIS Life Choices, Support Coordination and SLES portfolio.
• Minda Incorporated: South Australian ADE and NDIS provider employing people with disability across commercial manufacturing, packaging, recycling and supported employment — a direct peer in the ADE commercial-services-plus-disability-supports model.
• CPL (Choice, Passion, Life): Queensland-headquartered disability services not-for-profit (formerly Cerebral Palsy Limited) delivering supported employment, NDIS plan management, allied health and disability programs — directly comparable in NDIS service mix, scale and not-for-profit structure.
• Sunnyfield Disability Solutions: NSW-based not-for-profit disability services and supported employment provider — competes in the same NSW region and offers a similar mix of supported employment and NDIS-funded supports to Flagstaff.

Regional players

• integratedliving Australia: National not-for-profit delivering aged care and disability supports including health, fitness and nutrition services across regional Australia — comparable with Flagstaff's Health/Fitness/Wellbeing, Dietitian and regional service delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/TheFlagstaffGroup
• Facebookfacebook.com/flagstaffgroup
• LinkedInlinkedin.com/company/the-flagstaff-group
• Instagraminstagram.com/flagstaff_group
• Xx.com/flagstaff_group

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Flagstaff Group