inTandem Health

What inTandem Health does

inTandem Health is a U.S.-based, privately held healthcare technology company founded in 2021 and headquartered in Mill Valley, California. It operates the UpLift platform (also branded as Human Connect), a cloud-based, HIPAA-compliant patient-to-patient peer support system that connects newly diagnosed patients with trained volunteer mentors from the same health system who have lived through the same condition. The platform is delivered through native Epic/MyChart integration, enabling physicians to place a referral order at the moment of diagnosis that triggers automated patient onboarding, intelligent mentor matching, and structured mentor conversations designed to reduce patient anxiety, prevent leakage, and activate treatment adherence.

The product suite is organized into four modules: UpLift | Engage (peer mentor matching and community forums), UpLift | Create (patient story content capture for marketing), UpLift | Insights (analytics on emotional, behavioral, trust, and clinical signals from mentor conversations), and UpLift | Donate (philanthropy activation from grateful patients). Revenue is generated through quote-based enterprise annual subscriptions sold via direct field sales to large academic medical centers and health systems; pricing is described as affordable and "fast to deploy." The company has disclosed six health system customers (Cedars-Sinai, University of Michigan Health, UCSF Health, Vanderbilt Health, Indiana University Health, University of Chicago Medicine) and a national strategic partnership with the National Kidney Foundation focused on kidney transplant and living donor support.

The team is small (1-10 employees) and founder-led by CEO Paul Hoffman, a cancer survivor and prior founder of HealthCom (acquired by McKesson). Capital is thin — only one disclosed funding event, an undisclosed investment from IU Ventures in August 2022 — and the company has invested in third-party validation (peer-reviewed publication in the Journal of Scleroderma, Joint Commission Best Practice recognition, ACHE Newsletter feature) to compensate for limited brand awareness. Distribution relies on enterprise field sales, content marketing through healthcare executive channels, and conference speaking engagements rather than large sales headcount.

Name

inTandem Health

Legal name

inTandem Health, Inc.

Website

https://intandemhealth.net

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

inTandem Health operates the UpLift platform, a HIPAA-compliant, Epic-integrated patient-to-patient peer support system that enables academic medical centers to match newly diagnosed patients with trained volunteer mentors from their own health system. It sells enterprise subscriptions to large U.S. health systems.

Ownership category

akta.pro rank

Product category

Patient Engagement Software

NAICS

Social Assistance (624), Other Individual and Family Services (624190), Other Individual and Family Services (62419)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Community, Peer Support & Social Engagement (HLACAEAK)

akta.pro secondary industries

Patient Education, Content & Personalized Journey Orchestration (HLACAEAE), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Patient peer support
• Digital patient engagement
• Health system software
• EHR integrated tools
• Peer mentoring platform

Headquarters

HQ city

Mill Valley

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Platform Subscription: Health systems pay for access to the UpLift Platform suite of tools. Pricing is described as 'affordably priced' with revenue derived from subscription fees for the platform modules (Engage, Create, Insights, Donate).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

inTandem Health sells the UpLift Platform, a cloud-based, HIPAA-compliant patient-to-patient peer support system for health systems. Physicians can place an Epic referral "Rx" that triggers a MyChart message and instantly matches newly diagnosed patients with trained volunteer mentors who have lived through the same diagnosis at the same health system. The platform includes modules for engagement, patient-story content creation, real-time emotional and clinical signal intelligence, and philanthropic activation from grateful patients.

Product overview

inTandem Health offers a unified platform architecture called the inTandem UpLift™ Platform, which is a modular suite of four integrated products: UpLift | Engage (peer mentor matching), UpLift | Create (patient story content), UpLift | Insights (strategic intelligence), and UpLift | Donate (philanthropic activation). The platform enables physicians to prescribe human connections at the moment of diagnosis via Epic integration, with intelligent patient-to-mentor matching and HIPAA-compliant workflows. The Human Connect™ brand refers to the same peer support technology. The platform is designed to build consumer trust, reduce patient leakage, and improve health system loyalty.

Differentiator

Problem solved

Functional benefit

Brands

• UpLift: The first consumer trust platform for health systems - a new product suite for the EQ side of healthcare, including Epic integration out of the box.
• UpLift | Engage
• UpLift | Create
• UpLift | Insights
• UpLift | Donate
• Human Connect

Products and services

• inTandem UpLift Platform A cloud-based, HIPAA-compliant patient-to-patient peer support platform for health systems that lets physicians place an Epic referral Rx to instantly match newly diagnosed patients with trained volunteer mentors who have lived through the same diagnosis at the same health system, with native Epic and MyChart integration. Designed for large health systems and academic medical centers seeking to improve patient retention, acquisition, activation, and philanthropic yield.
• Human Connect Platform A peer support platform connecting patients with trained mentors from their own health system at the moment of diagnosis, with physicians able to prescribe human connection via Epic referral and automated MyChart-based onboarding. Deployed in partnership with the National Kidney Foundation for transplant centers and living donor programs.

Quantifiable outcome

• 97% breast cancer patient adoption via Epic referral
• +5 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• National Kidney Foundation (NKF)coreStrategic or Co-development Partner · 3 December 2025Strategic partnership to revolutionize transplant experience for patients, living donors, and caregivers nationwide. Integrates peer support with digital platforms to increase transplant volumes and support living donors, leveraging inTandem's Human Connect platform and NKF's network of trained mentors. Aims to help health systems reach CMS IOTA goals.
• University of Michigan HealthflagshipStrategic or Co-development PartnerFlagship partner demonstrating largest patient-to-patient support program in the country. Published landmark research study in Journal of Scleroderma showing measurable health improvements. Source of ROI metrics including 97% adoption rate, 75% conversion rate, 90% satisfaction score.
• Cedars-SinaicoreStrategic or Co-development PartnerOne of six major health system partners utilizing the UpLift platform for patient-to-patient support programs.
• UCSF HealthcoreStrategic or Co-development PartnerAcademic medical center partner; original institution where founder Paul Hoffman's idea was born, now embedded with inTandem platform for patient-to-patient support.
• Vanderbilt HealthcoreStrategic or Co-development PartnerAcademic medical center partner utilizing UpLift platform for patient-to-patient support.
• Indiana University HealthcoreStrategic or Co-development PartnerAcademic medical center partner in the inTandem network.
• University of Chicago MedicinecoreStrategic or Co-development PartnerAcademic medical center partner utilizing UpLift platform for patient-to-patient support.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PatientsLikeMe: PatientsLikeMe is a patient community network where members share experiences and outcomes around conditions and treatments. Closely comparable to the peer-to-peer patient engagement model, though historically oriented to consumer/community rather than health-system enterprise sales.
• Smart Patients: Smart Patients runs an online community platform for cancer patients and caregivers to learn from peers. Comparable to inTandem's same-condition peer community forums and oncology focus.
• Tiatros: Tiatros operates a HIPAA-compliant peer support and care collaboration platform connecting patients with similar conditions. Directly comparable to inTandem's patient-to-mentor matching thesis, though its focus is broader across behavioral and chronic conditions.

Broad incumbents

• Twistle by Health Catalyst: Twistle (acquired by Health Catalyst) automates patient communication and care pathways via EHR-integrated messaging. Comparable as an Epic-integrated patient-engagement platform targeting the same health-system buyer as inTandem.
• GetWellNetwork: GetWellNetwork (acquired by Surescripts) provides interactive patient engagement, education, and care plan tools across the continuum. Comparable as a health-system patient engagement vendor with Epic-era deployment patterns similar to inTandem.
• CipherHealth: CipherHealth is an enterprise patient engagement platform offering outreach, rounding, and post-discharge communication for health systems. Comparable as a patient-engagement SaaS layer sold to large hospitals, though broader in scope than inTandem's peer-mentor focus.

Emerging players

• Carevive Systems: Carevive provides oncology-focused patient engagement, symptom management, and survivorship tools to cancer centers. Comparable as a cancer-patient engagement SaaS sold to academic medical centers, overlapping with inTandem's oncology use case.
• Force Therapeutics: Force Therapeutics delivers digital care pathways and patient engagement for musculoskeletal and post-surgical recovery, with Epic integration. Comparable as an EHR-integrated patient engagement vendor in condition-specific programs, similar to inTandem's same-condition model.
• NowPow (Unite Us): NowPow, acquired by Unite Us, provides a community resource and social determinants platform used by health systems to refer patients to local services. Comparable as a health-system social/peer connection layer, with overlap in the same buyer segment inTandem targets.
• HealthLoop (acquired by GetWell): HealthLoop, now part of GetWellNetwork, provided automated patient check-ins and peer-engagement tools via EHR integration. Comparable as an early peer/patient-engagement SaaS layer sold into the same health-system Epic ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/intandem-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about inTandem Health