What Mobility Professionals does

Mobility Professionals, operating under the trade name Mobility Pros, is a privately held durable medical equipment (DME) and medical supplies provider headquartered in Lake Forest, California. The company serves individual patients with mobility impairments, spinal cord injuries or disorders, and bladder or bowel dysfunction, delivering custom-fitted power and manual wheelchairs, scooters, complex seating and positioning systems, bathroom equipment, standers, and other assistive technology devices. Its core technology is service- and credential-driven rather than software-driven: certified assistive technology professionals perform personalized equipment evaluations and fittings, and certified repair technicians execute a documented 21-point equipment safety check across a nationwide service center network, servicing multiple brands and even units not originally sold by the company.

The business model combines one-time hardware sales (power/manual wheelchairs, scooters, complex seating, bathroom equipment, standers) with a recurring monthly urological and medical supplies subscription (catheters, diapers, ostomy, wound care products with automatic reorders and 90-day order options) and a repair/services revenue stream. Go-to-market is sales-led and direct-to-patient, with phone-based intake (toll-free 844-865-2814), website-driven top-of-funnel presence, and a horizontal segmentation approach spanning multiple patient personas. Revenue mechanics rely heavily on third-party insurance billing; the company accepts Medicare, Medi-Cal, and a broad network of commercial payers including Anthem Blue Cross, Aetna, United Healthcare, Blue Shield of California, Cal-Optima, Molina Healthcare, MultiPlan, HMSA Blue Cross Hawaii, and One Call Medical, in addition to California Children's Services.

No funding rounds, acquisitions, patents, regulatory actions, or recent leadership changes are disclosed. The company operates with an 11-50 employee footprint and claims over 20 years of operating experience in mobility and medical supplies despite a 2013 founding date for the current entity, indicating possible prior-operating-history carryover. Pricing is not publicly disclosed, and the company processes insurance authorizations and claims on behalf of patients as a core service feature.

Name

Mobility Professionals

Legal name

Mobility Professionals LLC

Website

https://mobilitypros.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Mobility Professionals is a privately held California-based durable medical equipment provider that supplies custom wheelchairs, scooters, complex seating, bathroom equipment, and recurring urological supplies to patients with mobility, spinal cord, and bladder or bowel conditions, processing insurance claims across Medicare, Medi-Cal, and major commercial payers.

Ownership category

akta.pro rank

Product category

Durable Medical Equipment

NAICS

Home Health Equipment Rental (532283), Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (423450), Other Personal and Household Goods Repair and Maintenance (811490)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industries

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC), Equipment Installation, Maintenance, Repair & Sanitization Services (HSABAKAJ), Mobility Aids (Wheelchairs, Scooters, Walkers, Canes) (HLAHAMAA)

Keywords

• Durable medical equipment
• Mobility equipment services
• Rehabilitation equipment supply
• Complex seating solutions
• Urological medical supplies

Headquarters

HQ city

Lake Forest

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Equipment Sales and Rental: Sales and provision of custom wheelchairs (power and manual), scooters, durable medical equipment, standers, complex seating and positioning, and bathroom equipment to patients with mobility needs. Revenue is generated through insurance billing and direct patient payments.
2. Urological and Medical Supplies: Recurring monthly supply deliveries of catheters, diapers, ostomy products, and wound care products. Revenue is generated through insurance billing with automatic reorders and 90-day orders available.
3. Repair and Service: Certified repair services for mobility equipment including battery replacement, tire replacement, arm pad replacement, and electronics repair. Services available even for equipment not purchased from Mobility Professionals.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Mobility Professionals sells, fits, and rents custom power and manual wheelchairs, scooters, standers, complex seating and positioning systems, bathroom accessibility equipment, and durable medical equipment, alongside recurring monthly deliveries of urological and wound care supplies. The company provides end-to-end support covering needs evaluation, equipment selection, insurance authorization, delivery, training, and certified repair through a nationwide service center footprint using a proprietary 21-point equipment safety check.

Product overview

Mobility Professionals operates as a provider of assistive technology equipment and medical supplies rather than a software platform. The core offerings center on mobility products including custom wheelchairs (power and manual), scooters, durable medical equipment, complex seating and positioning systems, bathroom equipment, and standers. The company also provides urological supplies (catheters, diapers, ostomy, wound care) for patients with spinal cord injuries or bladder/bowel dysfunction. Supporting these products is a repair and service department offering certified technical repairs with a 21-point inspection process across nationwide service locations. The company works with insurance providers to facilitate coverage and authorization for patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Wheelchairs (Power and Manual) Custom-fitted power and manual wheelchairs, professionally evaluated and fitted by certified assistive technology professionals to individual patient mobility needs.
• Scooters Mobility scooters for patients requiring assistance with independent movement and transportation.
• Durable Medical Equipment General durable medical equipment and assistive technology devices beyond the named specialty items, serving patient mobility and daily living needs.
• Complex Seating and Positioning Specialized complex seating and positioning systems designed for patients with advanced mobility and positioning requirements.
• Bathroom Equipment Accessibility and mobility equipment for bathroom use, supporting patient independence in personal care activities.
• Standers Standing frames and positioning devices that assist patients with mobility impairments in achieving an upright position.
• Urological Supplies Catheters, diapers, ostomy products, and advanced wound care products delivered on a recurring monthly basis (with automatic reorders and 90-day order options) tailored for patients with spinal cord injuries/disorders or bladder/bowel dysfunction.
• Repair and Service Certified repair services for mobility equipment covering battery, tire, arm pad, and electronics replacement, performed using specialized testing, equipment, and tools across nationwide service locations. Available for equipment purchased from Mobility Professionals or other providers.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core.

• Anthem Blue CrosscoreOthersInsurance provider accepted by Mobility Professionals for covering medical equipment and supplies. Patients can use their Anthem Blue Cross insurance to cover wheelchairs, scooters, urological supplies, and repair services.
• AetnacoreOthersInsurance provider accepted for medical equipment and supply coverage including custom wheelchairs, scooters, and urological supplies.
• Blue Shield of CaliforniacoreOthersRegional insurance provider accepted for coverage of rehabilitation equipment and medical supplies in California.
• California Children ServicescoreOthersCalifornia state program for children with special healthcare needs accepted for equipment and supply coverage.
• Cal-OptimacoreOthersOrange County, California health plan accepted for medical equipment and supply coverage.
• HMSA Blue Cross HawaiicoreOthersHawaii-based Blue Cross insurance provider accepted for medical equipment and supply coverage.
• MedicarecoreOthersFederal health insurance program accepted for durable medical equipment, mobility devices, and qualifying medical supplies.
• Medi-CalcoreOthersCalifornia Medicaid program accepted for medical equipment and supply coverage.
• Health NetcoreOthersInsurance provider accepted for medical equipment and supply coverage including wheelchairs, scooters, and urological supplies.
• Molina HealthcarecoreOthersMedicaid and Medicare insurance provider accepted for medical equipment and supply coverage.
• MultiPlancoreOthersHealthcare cost management company providing network access for medical equipment and supply coverage.
• One Call MedicalcoreOthersMedical equipment and supply coverage provider accepted for rehabilitation and mobility equipment.
• United Health CarecoreOthersMajor insurance provider accepted for medical equipment and supply coverage including custom wheelchairs, scooters, and urological supplies.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Apria Healthcare: National DME provider (now part of Owens & Minor) supplying mobility equipment, respiratory therapy and home medical supplies. Comparable on insurance-billed DME distribution and nationwide service, with a much larger portfolio.
• AdaptHealth: Large publicly traded national provider of home medical equipment, including mobility devices, supplies and sleep/respiratory products. Overlaps with Mobility Professionals on DME and urological/medical supplies, but at far greater scale and broader product breadth.
• Lincare: Large national DME and respiratory provider with a Medicare-heavy reimbursement model. Comparable to Mobility Professionals in payer-driven DME delivery and recurring supply revenue, though heavier in respiratory.

Emerging players

• 1800wheelchair.com: Online-first retailer of wheelchairs, scooters and mobility equipment targeting cash and self-pay buyers. Represents the e-commerce competitive vector that Mobility Professionals' phone-and-referral go-to-market does not yet address.
• American Wheelchair: Smaller regional and online retailer of wheelchairs, scooters and DME to consumers and care facilities. Comparable on mobility equipment sales and rental, though with less depth in ATP-led clinical evaluation and complex seating.

Others

• Permobil: Global manufacturer of advanced power wheelchairs, seating and positioning systems. Functions both as a potential supplier to Mobility Professionals and as an adjacent player shaping the complex rehab equipment category it serves.

Direct peers

• Hoveround: Direct-to-patient provider of power wheelchairs and mobility scooters with insurance billing and home delivery. Comparable to Mobility Professionals in DME sales, Medicare billing model and patient-acquisition motion.
• Numotion: Largest U.S. complex rehab technology (CRT) provider offering custom power and manual wheelchairs, seating and mobility equipment with ATP-led clinical service. Direct competitor to Mobility Professionals in complex seating, custom wheelchairs and rehab mobility solutions.
• National Seating & Mobility (NSM): National provider of custom wheelchairs, seating and mobility solutions with ATP clinicians and a multi-state service network. Closely mirrors Mobility Professionals' combination of complex rehab equipment, in-home evaluation and repair services.
• 101 Mobility: Franchise-based retailer and installer of mobility equipment including wheelchairs, scooters, stair lifts and bathroom accessibility products. Comparable on mobility hardware sales, in-home service and repair offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobility Professionals