Modern Comfort Systems

What Modern Comfort Systems does

Modern Comfort Systems is a family-owned HVAC, plumbing, and electrical service provider operating as the home comfort division of the Tevis Family of Companies. Founded in 1980 and headquartered at a 15,000+ square foot facility in Westminster, Maryland, the company serves more than 35,000 residential and commercial customers across Central Maryland and Southern Pennsylvania from three office locations (Westminster MD, Essex MD, Tower City PA), spanning 50+ Maryland and 40+ Pennsylvania cities and towns including Baltimore, Frederick, Hagerstown, York, Harrisburg, and Gettysburg.

The company's product surface is organized across heating (furnaces, heat pumps, boilers, mini-splits, heating system conversions), cooling (central AC, ductless systems), plumbing (water heaters, smart home plumbing, backflow preventers, sump pumps), electrical (panel upgrades, EV charging, generators, new builds), hearth products, and fuel services delivered through sister companies Tevis Energy (heating oil) and Tevis Propane. Underlying technology includes smart leak detectors, smart water shut-off valves, AI-marketed irrigation systems, and smart sump pumps with smartphone integration, plus iWave needle-point bi-polar ionization air purification. The company holds flagship-tier OEM partnerships with Rheem (Pro Partner), Lennox (Premier Dealer), and Carrier, along with authorized installer status for Roth and Granby fuel tanks.

Modern Comfort generates revenue through a mix of one-time equipment installation, transactional service and repair (flat-rate diagnostic fees, parts and labor), recurring subscription service plans (Total Care and Comfort Care), and financing-revenue share from a Synchrony Bank 18-month promotional financing partnership. Customers are acquired through field sales with Comfort Advisors providing in-home consultations, supplemented by phone, online quote forms, and community-driven referrals. The company carries Maryland HVAC license MD 06126564 and Pennsylvania HVAC license PA 005725, is AWWA certified for backflow prevention, and is staffed by 200+ employees across the Tevis Family. Recognition includes 15 consecutive years of the Carroll's Best award, A ratings on Angie's List and Google, and a 5.0/5 star average across 3,021 customer reviews.

Name

Modern Comfort Systems

Legal name

Modern Comfort Systems

Website

https://moderncomfortsystems.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Modern Comfort Systems is a family-owned HVAC, plumbing, electrical, and fuel services provider serving 35,000+ residential and commercial customers across Central Maryland and Southern Pennsylvania from three office locations, operating as part of the Tevis Family of Companies.

Ownership category

akta.pro rank

Product category

HVAC, Plumbing, and Electrical Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Heating Equip, Except Elec & Warm Air; & Plumbing Fixtures (3430)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Furnace Repair & Maintenance (HSAOAHAE), Chillers, Boilers & Central Plant Operations (BPABACAG)

Keywords

• HVAC services
• Plumbing services
• Electrical services
• Heating cooling
• Home comfort

Headquarters

HQ city

Westminster

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Service and Repair: Flat-rate service charges for maintenance, repairs, and troubleshooting. Diagnostic fees cover technician visits to diagnose problems. Parts and labor charges for repairs completed. All work guaranteed for 12 months.
2. Equipment Installation: One-time revenue from installing new HVAC systems, furnaces, heat pumps, boilers, water heaters, and other equipment. Includes professional estimation and written proposals with financing options available.
3. Service Plans (Maintenance Contracts): Recurring revenue through Total Care Plan and Comfort Care Plan subscriptions offering parts/labor coverage, priority service, annual tune-ups, and discounts on repairs for heating, cooling, and water heater systems.
4. Heating Oil Delivery: Through sister company Tevis Energy - automatic and will-call delivery of heating oil to residential and commercial customers, with tank installation and maintenance services.
5. Propane Delivery: Through sister company Tevis Propane - automatic delivery service for propane with tank installation and exchanges, monitored by usage patterns and weather forecasts.
6. Financing Services: Partnership with Synchrony Bank offering 18-month special financing for HVAC purchases, enabling customers to pay over time with potential no-interest if paid in full within promotional period.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Modern Comfort Systems installs, services, and repairs residential and commercial heating, cooling, plumbing, electrical, and fuel-delivery systems across Central Maryland and Southern Pennsylvania. The company sells and maintains furnaces, heat pumps, boilers, central AC, ductless/mini-splits, water heaters, smart-home plumbing devices, generators, EV chargers, indoor air quality equipment, and hearth products, and offers recurring Total Care and Comfort Care maintenance plans.

Product overview

Modern Comfort Systems is a family-owned HVAC, plumbing, and electrical service company serving Maryland and Pennsylvania since 1980. Their offering is a comprehensive suite of home comfort services organized around three core categories: Heating (furnaces, heat pumps, boilers, mini splits, heating system conversions, service plans) provided by brands like Rheem, Lennox, Carrier, Mitsubishi, and Fujitsu; Cooling (central air conditioning and ductless systems); and Plumbing & Electrical services including water heaters, smart home plumbing, backflow preventers, EV charging, generators, and indoor air quality products (iWave air purifiers). The company also offers fuel services through sister companies Tevis Energy and Tevis Propane for heating oil and propane delivery. Service is delivered through Total Care and Comfort Care protection plans providing parts coverage, priority service, and annual tune-ups. Modern Comfort operates multiple office locations in Essex MD, Tower City PA, and Westminster MD, serving residential and commercial customers across both states.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services - Furnaces, Heat Pumps, Boilers, and Mini Splits Installation, repair, and maintenance of gas, propane, and oil furnaces; air-source and ground-source heat pumps; natural gas, propane, and oil boilers; and ductless mini-split systems from manufacturers including Rheem, Lennox, Carrier, Mitsubishi, Fujitsu, Bosch, Thermo Pride, Williamson, Goodman, American Standard, Burnham, New Yorker, EFM, Solaia, Energy Kinetics, Crown Boiler, Thermo Dynamics, and Peerless for residential and commercial customers in MD and PA.
• Cooling Services - Central Air Conditioning and Ductless Systems Central air conditioning and ductless/mini-split cooling system installation, repair, and maintenance for residential and commercial customers. Central AC brands include Rheem, Lennox, Carrier, York, Trane, and Amana; mini-split brands include Mitsubishi, Fujitsu, and Daikin.
• Plumbing Services Comprehensive plumbing services including backflow preventer installation and testing (AWWA certified), water softeners, sump pumps, garbage disposals, water heaters, emergency plumbing response, and smart home plumbing solutions for residential and commercial customers in MD and PA.
• Electrical Services Residential and commercial electrical services including repairs, panel upgrades, rewiring, lighting installation, new-build and remodeling electrical work, EV charging station installation, and whole-house standby generator installation and service.
• Service Plans - Total Care Plan and Comfort Care Plan Annual subscription maintenance and protection plans covering furnaces, heat pumps, air conditioners, and water heaters. Total Care Plan provides 100% parts and labor coverage on covered repairs, 20% discount on other repairs, annual pre-season tune-up, guaranteed same-day service on no-heat calls, and priority scheduling. Comfort Care Plan provides 20% repair discount and priority service.
• Water Heaters - Tank and Tankless Installation, replacement, and service of tank and tankless water heaters powered by natural gas, propane, electric, oil, or heat pump technology, for residential and commercial hot water applications.
• Smart Home Plumbing Solutions Smart home plumbing automation including real-time smart leak detectors with smartphone alerts, automated smart water shut-off valves with remote control, AI-powered irrigation systems, and smart sump pump systems with battery backup and smartphone notifications.
• Indoor Air Quality Products - iWave Air Purifiers iWave-R and iWave-C needle-point bi-polar ionization generators that integrate with residential and light commercial HVAC systems to reduce bacteria, viruses, odors, smoke, and airborne particles; backed by a three-year limited warranty from Nu-Calgon.
• Whole-House Standby Generators Whole-house standby generators running on natural gas or propane that automatically activate during power outages to provide backup power for residential and commercial properties, with installation and ongoing service.
• EV Charging Station Installation Level 2 EV charger installation for residential homes and commercial or multi-unit properties, including apartment complexes.
• Hearth Products Gas fireplaces, log sets, fireplace inserts, freestanding fireplaces, and electric hearth units fueled by propane, natural gas, or electricity, plus outdoor grills and firepits.

Quantifiable outcome

• Tankless water heaters can be up to 34% more efficient than conventional tank water heaters according to Department of Energy
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, flagship and major.

• Tevis EnergycoreStrategic or Co-development PartnerSister company within the Tevis Family of companies. Tevis Energy provides heating oil delivery, fuel storage tanks, and related fuel services. Modern Comfort serves as the HVAC service division completing the full circle of home comfort offerings.
• Tevis PropanecoreStrategic or Co-development PartnerSister company providing propane delivery, tank installation, and propane system services. Cross-referral relationship with Modern Comfort for complete fuel and HVAC solutions.
• Tevis HomecoreStrategic or Co-development PartnerSister company within Tevis Family of companies, part of the comprehensive home comfort solutions ecosystem including heating oil, propane, and HVAC services.
• RheemflagshipTechnology or IntegrationModern Comfort is a Rheem Pro Partner HVAC contractor, authorized to install and service Rheem furnaces, heat pumps, boilers, and air conditioners. As a Pro Partner, they have access to premium products and support.
• LennoxflagshipChannel Partner/ Reseller/ DistributorModern Comfort is a Lennox Premier Dealer, specializing in installation, servicing, and repair of Lennox furnaces, heat pumps, and air conditioners. Premier Dealer status indicates high competency and sales volume.
• CarriermajorTechnology or IntegrationCarrier furnaces and air conditioners offered exclusively through Modern Comfort. Carrier is a leading HVAC brand, and Modern Comfort is a trusted installation and service provider.
• Roth TanksmajorChannel Partner/ Reseller/ DistributorModern Comfort is an authorized factory installer of Roth heating oil tanks. Roth tanks feature double-wall construction, 30-year warranty with 10-year insurance and $2 million cleanup policy.
• Granby TanksmajorChannel Partner/ Reseller/ DistributorModern Comfort offers and installs Granby heating oil tanks, featuring bottom outlet configuration for water elimination, ASTM A-1011 steel construction, and 3-year USA warranty.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Genz-Ryan Plumbing, Heating, Cooling & Electrical: Family-owned regional multi-trade home services contractor offering HVAC, plumbing, and electrical across the Minneapolis-St. Paul metro. Closely comparable to Modern Comfort in offering breadth, family-ownership model, and recurring service/maintenance programs for residential customers.
• Wm. Henderson Plumbing, Heating & Cooling: Long-standing HVAC and plumbing service company headquartered in West Chester, PA. Directly comparable given Pennsylvania service-area overlap, multi-trade offering (HVAC + plumbing), and family-owned positioning serving residential customers in the Mid-Atlantic.

Regional players

• H.L. Wiker HVAC & Refrigeration: Lancaster, PA-based HVAC and refrigeration contractor serving residential and commercial customers across South-Central Pennsylvania. Comparable in regional multi-trade service model and residential/commercial mix.
• R.F. Ohl Heating, Plumbing & Electrical: Bethlehem, PA-based heating, plumbing, and electrical service contractor. Similar in offering breadth (HVAC + plumbing + electrical), Pennsylvania service-area presence, and residential customer orientation.
• Joseph Frederick & Sons: York, PA HVAC and home services contractor serving residential and commercial customers in South-Central PA. Comparable regional service provider with similar heating, cooling, and plumbing capabilities.
• Griffith Energy Services: Mid-Atlantic provider of home heating oil, propane, HVAC, and generator services. Highly comparable to the Tevis Family model (fuel delivery + HVAC) with similar recurring service and equipment installation offering.
• Presidential Heating & Air Conditioning: Maryland-based residential and commercial HVAC contractor. Directly comparable on geography (MD service area), HVAC-focused residential offering, and similar customer demographic in the Baltimore / DC corridor.

Others

• Lennox International: Major HVAC equipment manufacturer whose products (furnaces, heat pumps, air conditioners) are installed and serviced by Modern Comfort as a Lennox Premier Dealer. Indirect relationship as a key OEM supplier and brand partner, not a direct competitor.
• Carrier Global: Global HVAC equipment manufacturer whose furnaces and air conditioners are installed by Modern Comfort as an authorized dealer. Comparable as an OEM supplier upstream of Modern Comfort's installation and service revenue.
• Rheem Manufacturing: Major HVAC and water heating equipment manufacturer; Modern Comfort is a Rheem Pro Partner. Indirectly comparable as a flagship OEM whose product allocation and brand reputation materially influence Modern Comfort's installation pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/mcs_hvac
• Facebookfacebook.com/Modern-Comfort-Systems-Inc-276473199354704
• LinkedInlinkedin.com/company/modern-comfort-systems-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Modern Comfort Systems