What Breakthru does

Breakthru is a registered Australian not-for-profit disability and employment services provider operating across New South Wales, Queensland, and Victoria. Founded approximately 25 years ago, the organisation delivers a vertically integrated portfolio of NDIS-funded services including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Core Supports, Capacity Building, Support Coordination, Social and Community Participation, NDIS Music Therapy, and School Leaver Employment Supports. It also delivers the Australian Government's Inclusive Employment Australia (IEA) program for jobseekers with disability, injury, or illness, alongside Family Mental Health Support Services and a Pathways Homelessness Program. Customers access services through 40+ directly-operated community offices, a centralised 1800 number, and a WordPress-based website with referral and enquiry forms routed by service stream.

The company's technology footprint is centred on NDIS-aligned service delivery rather than a proprietary software platform. Operational technology is concentrated in SDA properties, where smart-home automation (lights, blinds, doors, air-conditioning, intercom), assistive-technology compatibility (environmental control units, ceiling hoists, wide doorways), and purpose-built High Physical Support and Fully Accessible design differentiate Breakthru's housing stock. New SDA builds are co-developed with specialist housing partners (e.g., Good Housing for Cambridge Park). The 2025 rebrand introduced a new logo, website, and 'No Labels. Just Living.' brand platform.

Breakthru generates revenue primarily from government funding: NDIS packages for disability supports, Department of Social Services contracts for IEA, and icare (NSW) for some SDA/SIL accommodation. Pricing is governed by the NDIS Price Guide rather than Breakthru-set rates; supplementary fee-for-service arrangements and charitable donations via the Royal Rehab donate portal provide secondary income. The organisation is wholly owned by Royal Rehab Group following a 2024 merger, and serves 2,500+ customers annually with a 251–500 employee base. Its distribution model is direct, with no third-party reseller or franchise layer.

Name

Breakthru

Legal name

Breakthru

Website

https://breakthru.org.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Breakthru is an Australian not-for-profit disability and employment services provider delivering NDIS-funded supports (SIL, SDA, Core, Capacity Building), the federal IEA employment program, mental health, and homelessness services across 40+ locations in NSW, QLD, and VIC, now part of Royal Rehab Group.

Ownership category

akta.pro rank

Product category

Disability Support and NDIS Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Disability support services
• NDIS provider
• Supported independent living
• Specialist disability accommodation
• Disability employment services

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices41 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government NDIS funding: Primary revenue stream derived from delivering NDIS-registered disability services (SIL, SDA, Core Supports, Capacity Building, Support Coordination) to NDIS participants. Funding flows from federal/state government via NDIS packages (and icare for some SDA properties).
2. Federal employment program funding (Inclusive Employment Australia): Breakthru was selected by the Australian Government Department of Social Services to deliver the Inclusive Employment Australia (IEA) program, providing employment services to people with disability, injury, or illness.
3. Fee-for-service arrangements: Supplementary revenue from fee-based service arrangements for supports not covered by NDIS or other government funding.
4. Charitable donations: Breakthru is a Registered Charity Organisation (ACNC) and accepts donations via the Royal Rehab donate portal (donate.royalrehab.com.au).
5. Government wage subsidies (pass-through): Employer Wage Subsidy Scheme provides businesses up to $10,000 in wage subsidies per placement — funded via government and passed through to employers who hire Breakthru jobseekers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Breakthru is a not-for-profit Australian provider of NDIS-funded disability support services, delivering Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), social and community participation, music therapy, support coordination, and disability employment services (including the federal Inclusive Employment Australia program). It also delivers Family Mental Health Support Services and a Pathways Homelessness Program across 40+ community locations in NSW, QLD, and VIC, and sells employer-facing services such as the Wage Subsidy Scheme and Post Placement Support.

Product overview

Breakthru operates as a unified disability support platform rather than a single product, delivering a portfolio of integrated NDIS, employment, mental health and accommodation services across New South Wales, Queensland and Victoria. Its home and living offering comprises Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA), which work together — SIL provides 24/7 staffing in shared or self-contained homes such as Ryde Weemala, Macquarie Fields, Dee Why, Merrylands, Bass Hill and Cambridge Park, while SDA covers purpose-built accessible housing like Ryde Weemala 2, Macquarie Fields and Cambridge Park. Its community and capacity-building services include Social & Community Participation, Group-Based Programs of Support, NDIS Music Therapy, Support Coordination, and the new Community Recreation & Leisure Hub in Ryde. Its employment services span Finding and Keeping a Job, School Leaver Employment Supports (SLES), Inclusive Employment Australia (IEA — delivered in Brisbane and Sydney), Employer Wage Subsidy Scheme, Post Placement Support, and Work Experience & Traineeships. Mental health and housing services round out the portfolio with Family Mental Health Support Services (FMHSS) and the Pathways Homelessness Program. All services are accessed through NDIS/government funding or fee-for-service and delivered across 40+ physical locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Social & Community Participation
• Group-Based Social and Community Participation (Programs of Support) Highly structured 12-week group programs that help NDIS participants achieve goals through group-based activities and shared learning.
• NDIS Music Therapy NDIS-funded music therapy service that empowers people with disability through music-based interventions.
• Supported Independent Living (SIL) Supported accommodation with 24/7 staff across multiple Sydney and Queensland homes, helping residents develop independence and life skills.
• Specialist Disability Accommodation (SDA) Purpose-built homes for people with complex support needs, featuring accessible elements such as automatic doors, accessible bathrooms, ceiling hoists, and assistive technology, with 24/7 dedicated staff.
• Finding and Keeping a Job Disability Employment Services that help NDIS participants find and maintain meaningful employment, with personalised planning, employer matching, and ongoing support.
• School Leaver Employment Supports (SLES) Capacity-building program for school leavers with disability to transition from school to employment through tailored support plans.
• Inclusive Employment Australia (IEA) Federal government program connecting people with disability, injury or illness to work, volunteering or study, with personalised practical support. Delivered with dedicated sub-services in Brisbane and Sydney.
• Family Mental Health Support Services (FMHSS) Flexible support for children, teenagers, and families dealing with mental health challenges or those at risk of them.
• Pathways Homelessness Program A pathway to sustainable housing for people experiencing or at risk of homelessness, delivered in partnership with government and community services.
• Employer Wage Subsidy Scheme Provides employers with access to up to $10,000 in wage subsidies to support hiring of candidates with disability.
• Post Placement Support Up to 12 months of on-the-job support provided to employers and new staff members after a placement.
• Work Experience & Traineeships Fully insured, no-obligation work trials and traineeships that give employers and candidates a chance to test fit before commitment.
• Support Coordination Support coordination delivered in Queensland, New South Wales and Victoria, helping participants understand their NDIS plan and connect with relevant services.
• Community Recreation & Leisure Hub (Ryde) Newly opened community hub in Ryde featuring a basketball/tennis court, supporting social and community participation activities for participants.

Quantifiable outcome

• More than 2,500 customers supported in the past year (across NDIS, employment, and mental health programs)
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• Royal Rehab GroupflagshipStrategic or Co-development PartnerBreakthru is proudly part of the Royal Rehab Group — a larger Australian rehabilitation and disability organisation. The partnership gives Breakthru access to sister services including Sargood On Collaroy (accommodation), Royal Rehab LifeWorks (private therapy), Royal Rehab Private Ryde and Royal Rehab Private Petersham (private hospitals), and Royal Rehab Public Rehab Services. Breakthru's head office address and donation portal are shared with Royal Rehab.
• Good HousingcoreStrategic or Co-development PartnerCo-development partner for the Cambridge Park SDA project. Good Housing developed three brand-new homes tailored for High Physical Support or Improved Liveability NDIS participants, and Breakthru delivers the supported independent living services for residents. Properties feature smart-home and assistive technology, private bedrooms with ensuites, automatic doors, and ceiling hoist provisions.
• National Disability Insurance Agency (NDIA)flagshipOthersBreakthru is a Registered NDIS Provider, delivering funded disability supports (SIL, SDA, Core Supports, Capacity Building, Support Coordination) to NDIS participants. NDIS funding is the company's primary revenue source. NDIS logo is displayed on the homepage.
• Australian Government Department of Social Services (DSS)flagshipOthersBreakthru was selected by DSS to deliver the Inclusive Employment Australia (IEA) program — the federal employment services program supporting people with disability, injury, or illness into employment, volunteering, or study. IEA branding displayed on the homepage.
• Breakthru College (royalrehabgroup.com.au/breakthrucollege)minorOthersBreakthru College is the training arm under the Royal Rehab Group ecosystem, providing training pathways for Breakthru staff and the broader disability sector. Linked from the Breakthru website as a 'Training' useful link.
• Sargood On CollaroyminorOthersSargood On Collaroy is a Royal Rehab Group accommodation service for people with spinal cord injury, and Breakthru Collaroy office is co-located within the Sargood on Collaroy precinct on the Northern Beaches of Sydney.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Life Without Barriers: One of Australia's largest non-profit disability, aged care, and child-youth services providers, delivering NDIS supports (SIL, SDA, core supports), employment services, and out-of-home care across all states and territories. Directly comparable in NDIS service breadth, scale, and government-funded model.
• Aruma: National NDIS-registered disability services provider offering supported independent living, specialist disability accommodation, community participation, and employment services. Closely comparable service portfolio and IEA/DES employment delivery to Breakthru.
• Northcott: NSW-headquartered NDIS provider delivering accommodation, daily living, employment, and therapy services across multiple states. Direct competitor in SIL, SDA, and IEA employment services with similar regional NSW footprint.
• Yooralla: Victorian-based NDIS-registered provider of disability services including supported independent living, accommodation, therapy, and community participation. Comparable in service mix and state-level NDIS delivery model, with overlap in Breakthru's VIC footprint.
• Cerebral Palsy Alliance: NSW- and ACT-focused disability services provider delivering accommodation, therapy, early intervention, and assistive technology under the NDIS. Comparable in SDA/smart-home design expertise and integrated therapy-plus-accommodation model.
• Achieve Australia: Sydney-headquartered NDIS provider specialising in supported independent living, specialist disability accommodation, and community participation. Direct competitor in Breakthru's core Sydney SIL/SDA market.
• Sunnyfield: NDIS-registered non-profit delivering accommodation (SIL/SDA), community participation, and employment services across NSW and QLD. Closely comparable service portfolio and identical QLD/NSW geographic overlap with Breakthru.
• Scope Australia: Major Victorian-headquartered NDIS provider delivering accommodation, therapy, employment, and communication supports. Direct overlap with Breakthru in VIC, SDA housing, and employment services.

Broad incumbents

• House with No Steps (HCS) / Hireup: Large national NDIS provider (formerly House with No Steps) and a leading digital platform connecting participants with support workers. Comparable to Breakthru in SIL/SDA delivery but adds a digital marketplace layer that pressures traditional providers.

Regional players

• Minda: South Australia-focused disability services provider delivering accommodation, supported employment, and lifestyle supports. Comparable in integrated housing-plus-employment model but primarily serves a different geography (SA) versus Breakthru's east-coast footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/breakthruAU

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Breakthru