Westminster
- Company typePrivate
- Founded1967
- HeadquartersAustin, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
Westminster firmographics
Firmographics- Name
- Westminster
- Legal name
- Westminster
- Website
- https://westminsteraustintx.org
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Westminster industry classification
Industry- Product category
- Senior Living / Continuing Care Retirement Community (CCRC)
- NAICS
- Continuing Care Retirement Communities (623311)
- SIC
- Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Life Plan / Entrance-Fee CCRCs (HLADAEAA)
- akta.pro secondary industries
- Single-Site CCRCs (HLADAEAE), Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Nonprofit / Faith-Based CCRCs (HLADAEAC)
Keywords
Where Westminster is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Westminster business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others
Revenue model
- Monthly Service Fees: Ongoing monthly fees based on floor plan size, apartment type, and number of occupants. Covers dining, housekeeping, maintenance, utilities, activities, and access to community amenities. Life Care residents pay fees that remain virtually unchanged when transitioning to higher levels of care.
- Entrance Fees: One-time entrance fees with three plan options: 90% Return of Capital (90% refunded to estate), 50% Return of Capital (Westminster is the only community offering this), and Standard Plan (partial refund based on length of residency).
- Direct Admissions - Private Pay: Non-Life Care residents can be admitted directly to assisted living, memory support, or skilled nursing on a space-available basis at current community rates. Monthly fees reflect full market rates for healthcare services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | 90% Return of Capital Plan - Full entrance fee protection |
| Subscription | Multi-year contract | 50% Return of Capital Plan - Unique to Westminster |
| Subscription | Multi-year contract | Standard Plan - Lowest initial investment |
| Subscription | Multi-year contract | Ready List Deposit |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
Westminster product offering
Product offeringCore offering
Westminster is a non-profit Life Care retirement community in Austin, Texas, operating on a single campus that delivers a full continuum of senior living services: independent living, assisted living, memory support, skilled nursing and long-term care, and short-term rehabilitation. Residents enter through a Life Care contract with entrance fees and monthly service fees and gain priority access to higher levels of care as their needs change. The community is professionally managed by LCS and governed by a local volunteer board of directors.
Product overview
Westminster is a Life Care Community offering a full continuum of senior living services across multiple levels of care. The core portfolio includes Independent Living (maintenance-free apartments), Assisted Living, Memory Support, Skilled Nursing & Long-Term Care, and Short-Term Rehabilitation—all centered at The Arbour Health Center. Signature programs include the Heartfelt Connections Memory Care Program, Health & Wellness Navigation Program, and 8 Dimensions of Wellness. Dining venues include The Rowan (fine dining), The Laurel (casual restaurant-style), and The Bistro (casual). The community operates the Westminster CARES Foundation, offers Life Care contracts for financial planning, and maintains a Ready List waitlist program. Recent expansion includes The Carlisle building and ongoing Completion Phase development.
Differentiator
Problem solved
Functional benefit
Brands
- Westminster CARES Foundation: A 509(a)(1) supporting organization that provides grants, education, consulting, equipment, and resources fostering social connections, promoting independence, and creating supportive communities serving seniors and the disabled. CARES stands for Centered Around Resident Empowered Services.
- Heartfelt Connections — A Memory Care Program
Products and services
- Independent Living
Quantifiable outcome
- 5-Star rating from CMS for over a decade for skilled nursing/rehabilitation
- +6 more outcomes
Companies that use Westminster
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles4 records
Westminster technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Westminster partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core, minor and major.
- LCS (Life Care Services)coreLCS is Westminster's management partner with more than five decades of experience in senior living. LCS is described as the nation's leading and most progressive force in the senior living industry, currently serving some 30,000 residents in more than 100 communities. LCS developed signature programs used by Westminster including Extraordinary Impressions, Heartfelt Connections, Health & Wellness Navigation, and the 8 Dimensions of Wellness.
- Austin Community College FoundationminorThe Westminster Residents Association (WRA) funds scholarships through the Austin Community College Foundation, supporting educational opportunities for the community.
- Alzheimer's TexasmajorWestminster has been raising funds in support of Alzheimer's Texas since the mid-1980s. By the end of 2024, approximately $2 million had been raised, earning the Champion Fundraising title for nine consecutive years. In 2024 alone, Westminster raised over $168,000, making it the largest Austin-area fundraising community benefiting Alzheimer's.
- LeadingAge TexasminorWestminster collaborates with LeadingAge Texas and other mission-driven groups that promote quality aging services and advocacy across the state of Texas.
- Texas Cultural Change CoalitionminorWestminster partners with the Texas Culture Change Coalition which focuses on transforming the culture of long-term care in Texas. The CARES Foundation prioritizes projects promoting Texas Culture Change initiatives.
- Music Memories AustinminorLocal organization supported by the Westminster Residents Association through donations and volunteer service, supporting music programs for seniors.
- Austin History CenterminorLocal organization supported by the Westminster Residents Association through donations and volunteer service.
- National Institute on AgingminorExternal resource linked from Westminster's Resource Hub - the National Institute on Aging leads scientific efforts to understand aging and extend healthy, active years of life.
- Arthritis FoundationminorExternal resource linked from Westminster's Resource Hub providing information on arthritis types, treatments, coping tips, and research information.
- American Heart AssociationminorExternal resource linked from Westminster's Resource Hub providing information on heart attacks, strokes, and family health.
- AARPminorExternal resource linked from Westminster's Resource Hub - the nation's leading organization for people age 50 and older.
- LifeSiteLogicsminorIndependent resource for information on CCRCs (Continuing Care Retirement Communities) linked from Westminster's Resource Hub.
- New LifeStyles OnlineminorComplete guide to senior living and care linked as an external resource from Westminster's Resource Hub.
- Age of Central TexasminorAdult day health care and caregiver resources linked as an external resource from Westminster's Resource Hub.
- AustinUpminorCommunity alliance committed to serving older adults in Austin linked as an external resource from Westminster's Resource Hub.
- Turnkey TransitionsminorPartner featured in Westminster webinar on '5 Easy Steps for Downsizing' helping residents transition into Westminster by providing downsizing services and guidance.
- Medicare Rights CenterminorExternal resource linked from Westminster's Resource Hub - the largest independent source of health care information and assistance in the U.S. for people with Medicare.
Scale indicators12 records
Recent moves7 records
Expansion highlights5 records
Westminster competitors and assessment
Company assessmentBroad incumbents
- Atria Senior Living: Atria is one of the largest operators of senior living communities in the U.S. with a broad portfolio spanning independent living, assisted living, and memory care. It is comparable to Westminster in offering a full continuum of care to seniors, though Atria is a large for-profit operator with national scale rather than a single-campus non-profit CCRC.
- Brookdale Senior Living: Brookdale is the largest senior living operator in the U.S. with a portfolio spanning independent living, assisted living, memory care, and skilled nursing across hundreds of communities. It competes with Westminster across nearly all of Westminster's care levels, although it is significantly larger and more geographically diversified.
Direct peers
- Sunrise Senior Living: Sunrise Senior Living operates senior living communities offering assisted living, memory care, independent living, and skilled nursing in a similar care continuum to Westminster. Like Westminster, Sunrise emphasizes signature care programs and a high-touch hospitality model, though it operates as a for-profit multi-site operator.
- Belmont Village Senior Living: Belmont Village operates upscale senior living communities offering independent living, assisted living, and memory care with proprietary programs and a hospitality-driven model. It is comparable to Westminster in targeting a similar affluent resident segment and offering signature wellness and memory care programs.
- Querencia at Barton Creek: Querencia at Barton Creek is a non-profit Life Plan Community in Austin, Texas, offering a full continuum of care including independent living, assisted living, memory care, and skilled nursing on a single campus. It is one of Westminster's most direct in-market competitors for Austin seniors seeking a CCRC experience.
- Watermark Retirement Communities: Watermark Retirement Communities is a national operator of independent living, assisted living, and memory care communities, including CCRCs, with a focus on upscale environments and signature wellness programs. It is comparable to Westminster in targeting a similar resident demographic and operating signature programs across a multi-community portfolio.
- Senior Lifestyle: Senior Lifestyle is a Chicago-based operator of senior living communities offering independent living, assisted living, memory care, and skilled nursing. It is comparable to Westminster as a multi-community operator of full-continuum senior living with a focus on signature care programs and hospitality-driven service delivery.
Regional players
- Edgemere: Edgemere is a non-profit Life Care retirement community in Dallas, Texas, offering independent living, assisted living, memory care, skilled nursing, and rehabilitation. It is comparable to Westminster as a Texas-based non-profit CCRC with a similar full-continuum care model, though it serves the Dallas-Fort Worth market.
- Ventana by Buckner: Ventana by Buckner is a non-profit Life Care senior living community in Dallas operated by Buckner Retirement Services, offering a full continuum of care. It is comparable to Westminster as a faith-rooted Texas non-profit CCRC with a similar service model and target resident profile.
Others
- Life Care Services (LCS) peer communities: LCS is Westminster's management partner and operates over 100 senior living communities serving approximately 30,000 residents. Comparable LCS-managed CCRCs (such as those in other Texas and Sun Belt markets) offer the same signature programs and care models as Westminster, making them close operational and programmatic peers even though they are not direct market competitors.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Westminster social profiles
Digital presenceWestminster financial estimates
Financial estimateRevenue estimate
Valuation estimate
Westminster leadership team
Management profileNumber of profiles
Westminster subsidiaries and ownership
Company hierarchySubsidiaries1 record
Westminster funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Westminster M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Westminster
What does Westminster do?
Westminster is a non-profit Life Care retirement community in Austin, Texas, operating on a single campus that delivers a full continuum of senior living services: independent living, assisted living, memory support, skilled nursing and long-term care, and short-term rehabilitation. Residents enter through a Life Care contract with entrance fees and monthly service fees and gain priority access to higher levels of care as their needs change. The community is professionally managed by LCS and governed by a local volunteer board of directors.
Is Westminster a public or private company?
Westminster is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Westminster founded?
Westminster was founded in 1967. It employs 251 to 500 people.
Where is Westminster based?
Westminster is headquartered in Austin, United States, in the North America region.
How does Westminster make money?
Three revenue lines are on record. Monthly Service Fees are the primary driver. The others are entrance Fees and direct Admissions - Private Pay.
Who are Westminster's main competitors?
Broad incumbents on record are Atria Senior Living and Brookdale Senior Living. Direct peers are Sunrise Senior Living, Belmont Village Senior Living, Querencia at Barton Creek, Watermark Retirement Communities and Senior Lifestyle. Regional players are Edgemere and Ventana by Buckner. Life Care Services (LCS) peer communities is listed as an others.
Does Westminster have an API?
No public API is recorded for Westminster.
What industry is Westminster in?
Westminster's product category is Senior Living / Continuing Care Retirement Community (CCRC). Its primary akta.pro industry code is HLADAEAA, Life Plan / Entrance-Fee CCRCs, with a secondary code of HLADAEAE, Single-Site CCRCs. Its NAICS code is 623311 and its SIC code is 8050.