Westminster

Name

Westminster

Legal name

Westminster

Website

https://westminsteraustintx.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Senior Living / Continuing Care Retirement Community (CCRC)

NAICS

Continuing Care Retirement Communities (623311)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Life Plan / Entrance-Fee CCRCs (HLADAEAA)

akta.pro secondary industries

Single-Site CCRCs (HLADAEAE), Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Nonprofit / Faith-Based CCRCs (HLADAEAC)

Keywords

• Senior living community
• Continuing care retirement
• Assisted living services
• Memory care programs
• Skilled nursing care

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Monthly Service Fees: Ongoing monthly fees based on floor plan size, apartment type, and number of occupants. Covers dining, housekeeping, maintenance, utilities, activities, and access to community amenities. Life Care residents pay fees that remain virtually unchanged when transitioning to higher levels of care.
2. Entrance Fees: One-time entrance fees with three plan options: 90% Return of Capital (90% refunded to estate), 50% Return of Capital (Westminster is the only community offering this), and Standard Plan (partial refund based on length of residency).
3. Direct Admissions - Private Pay: Non-Life Care residents can be admitted directly to assisted living, memory support, or skilled nursing on a space-available basis at current community rates. Monthly fees reflect full market rates for healthcare services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Westminster is a non-profit Life Care retirement community in Austin, Texas, operating on a single campus that delivers a full continuum of senior living services: independent living, assisted living, memory support, skilled nursing and long-term care, and short-term rehabilitation. Residents enter through a Life Care contract with entrance fees and monthly service fees and gain priority access to higher levels of care as their needs change. The community is professionally managed by LCS and governed by a local volunteer board of directors.

Product overview

Westminster is a Life Care Community offering a full continuum of senior living services across multiple levels of care. The core portfolio includes Independent Living (maintenance-free apartments), Assisted Living, Memory Support, Skilled Nursing & Long-Term Care, and Short-Term Rehabilitation—all centered at The Arbour Health Center. Signature programs include the Heartfelt Connections Memory Care Program, Health & Wellness Navigation Program, and 8 Dimensions of Wellness. Dining venues include The Rowan (fine dining), The Laurel (casual restaurant-style), and The Bistro (casual). The community operates the Westminster CARES Foundation, offers Life Care contracts for financial planning, and maintains a Ready List waitlist program. Recent expansion includes The Carlisle building and ongoing Completion Phase development.

Differentiator

Problem solved

Functional benefit

Brands

• Westminster CARES Foundation: A 509(a)(1) supporting organization that provides grants, education, consulting, equipment, and resources fostering social connections, promoting independence, and creating supportive communities serving seniors and the disabled. CARES stands for Centered Around Resident Empowered Services.
• Heartfelt Connections — A Memory Care Program

Products and services

• Independent Living

Quantifiable outcome

• 5-Star rating from CMS for over a decade for skilled nursing/rehabilitation
• +6 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

17 partnerships are on record, tiered core, minor and major.

• LCS (Life Care Services)coreOthersLCS is Westminster's management partner with more than five decades of experience in senior living. LCS is described as the nation's leading and most progressive force in the senior living industry, currently serving some 30,000 residents in more than 100 communities. LCS developed signature programs used by Westminster including Extraordinary Impressions, Heartfelt Connections, Health & Wellness Navigation, and the 8 Dimensions of Wellness.
• Austin Community College FoundationminorOthersThe Westminster Residents Association (WRA) funds scholarships through the Austin Community College Foundation, supporting educational opportunities for the community.
• Alzheimer's TexasmajorStrategic or Co-development PartnerWestminster has been raising funds in support of Alzheimer's Texas since the mid-1980s. By the end of 2024, approximately $2 million had been raised, earning the Champion Fundraising title for nine consecutive years. In 2024 alone, Westminster raised over $168,000, making it the largest Austin-area fundraising community benefiting Alzheimer's.
• LeadingAge TexasminorStrategic or Co-development PartnerWestminster collaborates with LeadingAge Texas and other mission-driven groups that promote quality aging services and advocacy across the state of Texas.
• Texas Cultural Change CoalitionminorStrategic or Co-development PartnerWestminster partners with the Texas Culture Change Coalition which focuses on transforming the culture of long-term care in Texas. The CARES Foundation prioritizes projects promoting Texas Culture Change initiatives.
• Music Memories AustinminorOthersLocal organization supported by the Westminster Residents Association through donations and volunteer service, supporting music programs for seniors.
• Austin History CenterminorOthersLocal organization supported by the Westminster Residents Association through donations and volunteer service.
• National Institute on AgingminorOthersExternal resource linked from Westminster's Resource Hub - the National Institute on Aging leads scientific efforts to understand aging and extend healthy, active years of life.
• Arthritis FoundationminorOthersExternal resource linked from Westminster's Resource Hub providing information on arthritis types, treatments, coping tips, and research information.
• American Heart AssociationminorOthersExternal resource linked from Westminster's Resource Hub providing information on heart attacks, strokes, and family health.
• AARPminorOthersExternal resource linked from Westminster's Resource Hub - the nation's leading organization for people age 50 and older.
• LifeSiteLogicsminorOthersIndependent resource for information on CCRCs (Continuing Care Retirement Communities) linked from Westminster's Resource Hub.
• New LifeStyles OnlineminorOthersComplete guide to senior living and care linked as an external resource from Westminster's Resource Hub.
• Age of Central TexasminorOthersAdult day health care and caregiver resources linked as an external resource from Westminster's Resource Hub.
• AustinUpminorOthersCommunity alliance committed to serving older adults in Austin linked as an external resource from Westminster's Resource Hub.
• Turnkey TransitionsminorImplementation/ SI/ Consulting PartnerPartner featured in Westminster webinar on '5 Easy Steps for Downsizing' helping residents transition into Westminster by providing downsizing services and guidance.
• Medicare Rights CenterminorOthersExternal resource linked from Westminster's Resource Hub - the largest independent source of health care information and assistance in the U.S. for people with Medicare.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Atria Senior Living: Atria is one of the largest operators of senior living communities in the U.S. with a broad portfolio spanning independent living, assisted living, and memory care. It is comparable to Westminster in offering a full continuum of care to seniors, though Atria is a large for-profit operator with national scale rather than a single-campus non-profit CCRC.
• Brookdale Senior Living: Brookdale is the largest senior living operator in the U.S. with a portfolio spanning independent living, assisted living, memory care, and skilled nursing across hundreds of communities. It competes with Westminster across nearly all of Westminster's care levels, although it is significantly larger and more geographically diversified.

Direct peers

• Sunrise Senior Living: Sunrise Senior Living operates senior living communities offering assisted living, memory care, independent living, and skilled nursing in a similar care continuum to Westminster. Like Westminster, Sunrise emphasizes signature care programs and a high-touch hospitality model, though it operates as a for-profit multi-site operator.
• Belmont Village Senior Living: Belmont Village operates upscale senior living communities offering independent living, assisted living, and memory care with proprietary programs and a hospitality-driven model. It is comparable to Westminster in targeting a similar affluent resident segment and offering signature wellness and memory care programs.
• Querencia at Barton Creek: Querencia at Barton Creek is a non-profit Life Plan Community in Austin, Texas, offering a full continuum of care including independent living, assisted living, memory care, and skilled nursing on a single campus. It is one of Westminster's most direct in-market competitors for Austin seniors seeking a CCRC experience.
• Watermark Retirement Communities: Watermark Retirement Communities is a national operator of independent living, assisted living, and memory care communities, including CCRCs, with a focus on upscale environments and signature wellness programs. It is comparable to Westminster in targeting a similar resident demographic and operating signature programs across a multi-community portfolio.
• Senior Lifestyle: Senior Lifestyle is a Chicago-based operator of senior living communities offering independent living, assisted living, memory care, and skilled nursing. It is comparable to Westminster as a multi-community operator of full-continuum senior living with a focus on signature care programs and hospitality-driven service delivery.

Regional players

• Edgemere: Edgemere is a non-profit Life Care retirement community in Dallas, Texas, offering independent living, assisted living, memory care, skilled nursing, and rehabilitation. It is comparable to Westminster as a Texas-based non-profit CCRC with a similar full-continuum care model, though it serves the Dallas-Fort Worth market.
• Ventana by Buckner: Ventana by Buckner is a non-profit Life Care senior living community in Dallas operated by Buckner Retirement Services, offering a full continuum of care. It is comparable to Westminster as a faith-rooted Texas non-profit CCRC with a similar service model and target resident profile.

Others

• Life Care Services (LCS) peer communities: LCS is Westminster's management partner and operates over 100 senior living communities serving approximately 30,000 residents. Comparable LCS-managed CCRCs (such as those in other Texas and Sun Belt markets) offer the same signature programs and care models as Westminster, making them close operational and programmatic peers even though they are not direct market competitors.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@westminster48/videos
• Facebookfacebook.com/WestminsterAustin
• LinkedInlinkedin.com/company/westminsteraustin/posts/?feedView=all
• Instagraminstagram.com/westminsteraustin
• Xx.com/westminsteratx

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westminster