MailMyStatements
MailMyStatements is a US healthcare technology company, founded in 2006 and based in Castle Rock, Colorado, that provides cloud-based patient billing statement printing, mailing, digital communications, and payment processing services to over 30,000 medical providers, billing companies, hospitals, and collection organizations.
- Company typePrivate
- Founded2006
- HeadquartersCastle Rock, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MailMyStatements does
MailMyStatements is a privately held US healthcare technology company, founded in 2006 and headquartered in Castle Rock, Colorado, that provides patient billing statement printing, mailing, and payment services to medical providers, medical billing companies, hospitals and health systems, and third-party collection organizations. The company has served over 30,000 clients since inception and has held HITRUST CSF certification since 2016, positioning it for HIPAA-regulated healthcare workloads.
The company's core product is the BillingCycle Plus platform, a cloud-based digital communications and patient billing solution launched in April 2024 that combines traditional print-and-mail services with electronic statements, SMS campaigns, QR-code payments, card-on-file payment plans, and an AI-powered Chat to Pay chatbot. The underlying architecture is API-first, integrates with nearly all major PMS, HIS, accounting, and patient accounting systems, and includes Epic SmartText integration for EDI 837/835 processing. A white-label EasyAdmin portal enables billing companies and collection organizations to resell MailMyStatements services to their own healthcare clients under their own brand.
Revenue is generated through a mix of transaction-based fees on printed/mailed statements, transaction-based payment processing (credit card, ACH/eCheck, mobile), and subscription-based digital communications modules, with no long-term contracts and quote-based pricing not publicly disclosed. Go-to-market combines direct enterprise field sales to providers and hospitals with a channel partner program that leverages billing companies and collection agencies as resellers. Leadership comprises CEO Hugh Sullivan, CIO Dan Wand, and Co-Founder Brandon Griffin, and the company operates with 11–50 employees on a privately funded, bootstrapped basis with no disclosed institutional capital.
MailMyStatements firmographics
Firmographics- Name
- MailMyStatements
- Legal name
- MailMyStatements
- Website
- https://mailmystatements.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MailMyStatements is a US healthcare technology company, founded in 2006 and based in Castle Rock, Colorado, that provides cloud-based patient billing statement printing, mailing, digital communications, and payment processing services to over 30,000 medical providers, billing companies, hospitals, and collection organizations.
- Ownership category
- akta.pro rank
MailMyStatements industry classification
Industry- Product category
- Healthcare Patient Billing Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
- akta.pro secondary industries
- Healthcare Billing & Patient Payments Presentment (FSAMAJAH), Biller Direct EBPP Platforms (FSAMAJAA), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
Keywords
Where MailMyStatements is headquartered
LocationHeadquarters
- HQ city
- Castle Rock
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MailMyStatements business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Patient Statement Printing and Mailing: Traditional print and mail services for patient medical billing statements with color design, high-speed printing, and NCOA validation.
- Digital Communications (eStatements/SMS): Electronic statement delivery and SMS messaging services reducing paper and postage costs while improving patient engagement.
- Patient Payment Processing: Payment processing services including credit card, ACH/eCheck, mobile payments, and payment plans. Credit card and check payments typically post to bank accounts within 24-48 hours.
- Partner/White-Label Services: White-label management services through EasyAdmin portal and API integration for billing companies and collection organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Patient Statement Services |
| Transaction based/ take rate | Pay-as-you-go | Payment Processing |
| Subscription | Monthly | Digital Communications (SMS/Email) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
MailMyStatements product offering
Product offeringCore offering
MailMyStatements provides outsourced patient statement printing, mailing, and digital billing services to healthcare providers, billing companies, hospitals, and third-party collection organizations. Its BillingCycle Plus platform extends the core offering with SMS campaigns, eStatements, an AI-powered Chat to Pay chatbot, QR-code payments, and card-on-file payment plans. Multi-channel payment processing (credit card, ACH/eCheck, text-to-pay, QR) and a white-label EasyAdmin partner portal round out the product set.
Product overview
MailMyStatements is a healthcare billing platform combining traditional print/mail statement services with modern digital communication solutions. The core offering includes Patient Statements (print, mail, and eStatements) supported by the BillingCycle Plus platform, which serves as the unified digital communications hub integrating SMS campaigns, Chat to Pay chatbot, and patient payment processing. The EasyAdmin Portal provides white-label management and API integration for partners. Together, these products enable healthcare providers to deliver statements through multiple channels while offering patients flexible payment options including text-to-pay, QR code payments, and AI-assisted payment plan negotiations.
Differentiator
Problem solved
Functional benefit
Brands
- BillingCycle Plus: Cloud-based digital communications platform featuring SMS campaigns, eStatements, Chat to Pay AI-powered chatbot, payment plan capabilities, and QR code payment options for patient billing and collections
Products and services
- Patient Statements Traditional and digital patient statement services including print-and-mail, color invoice design, and eStatements designed to be easy-to-read, easy-to-understand, and easy-to-pay. Addresses are validated via NCOA before mailing and same-day mailing is offered for proofs approved during business hours.
- BillingCycle Plus Cloud-based digital communications platform providing SMS campaigns, SMS keywords, Chat to Pay conversational AI, eStatement delivery, and cloud-based patient billing management to reduce reliance on paper billing through amplified electronic communications.
- Patient Payments Multi-channel payment processing including text-to-pay, QR code payments, custom-branded payment site, credit card processing, eCheck/ACH, and payment plans with card-on-file technology. Standard merchant fees apply and credit card and check payments typically post within 24-48 hours.
- EasyAdmin Portal White-label cloud-based partner management portal for billing companies and collection organizations to manage client billing operations, customize statements and letters, collect payments, and send digital SMS reminders via API integration.
Quantifiable outcome
- 32% of patients will pay within 5 minutes of receiving a text message about their bill
- +6 more outcomes
Companies that use MailMyStatements
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
MailMyStatements technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature8 records
MailMyStatements partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Epic SystemscoreMailMyStatements integrates with Epic SmartText Statements for seamless EDI processing. The integration enables healthcare organizations using Epic to quickly identify errors and resolve billing discrepancies while maintaining HITRUST-compliant PHI protection.
- Billing Companies and Collection OrganizationscorePartner program enabling billing and collection companies to white-label MailMyStatements services. Partners can configure bills and payments to post to proper accounts for multiple business entities. The EasyAdmin portal provides cloud-based management capabilities.
- Merchant Payment ProcessorscoreIntegrated payment vendor partnerships allowing clients to select preferred merchant processors. Supports credit card, eCheck, and ACH payments with competitive rates through multiple processor options.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
MailMyStatements competitors and assessment
Company assessmentDirect peers
- Cedar: Cedar is a digital-native patient billing and engagement platform serving hospitals and health systems. It competes directly with MailMyStatements' BillingCycle Plus offering on personalized billing experiences, payment plans, and AI-driven patient communications.
- PatientPay: PatientPay is a healthcare-focused patient billing and payment processing platform targeting specialty practices and billing companies. It directly overlaps with MailMyStatements' patient payments and EasyAdmin white-label partner offerings.
- Collectly: Collectly provides patient billing, digital statements, and AI-driven collections for healthcare providers. Its product set (eStatements, text-to-pay, payment plans) is highly comparable to MailMyStatements' BillingCycle Plus feature set.
- Rectangle Health: Rectangle Health offers patient payment processing, text-to-pay, and practice management-integrated billing solutions for healthcare practices. It overlaps directly with MailMyStatements' print, mail, and digital payment services for medical providers.
- HealthPay24: HealthPay24 is a patient payment and billing platform serving hospitals and large practices with payment plans, statements, and online portals. It is a comparable point solution competing for the same healthcare billing wallet share.
- PayGround: PayGround is a healthcare payment platform offering patient billing, text-to-pay, and payment plan features. Its target market of medical groups and billing companies overlaps with MailMyStatements' primary customer segments.
- CarePayment: CarePayment provides patient financing and payment plan solutions to hospitals and health systems. Its payment plan and patient billing features overlap with MailMyStatements' card-on-file and payment plan offerings.
Broad incumbents
- Waystar: Waystar (formerly Navicure/ZirMed) is a large healthcare revenue cycle management platform including patient statements, payments, and estimation. It competes in the same provider buying cycle with a much broader RCM suite, often displacing point solutions like MailMyStatements.
- Phreesia: Phreesia is a publicly-traded patient intake, engagement, and payment platform serving health systems. While broader than MailMyStatements, it competes for the same patient-facing communication and payment wallet at large providers.
- VisitPay (a Flywire company): VisitPay, acquired by Flywire, offers patient financial engagement including billing, statements, and payment plans for health systems. It is comparable as a patient billing presentment and payment platform targeting large healthcare providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MailMyStatements social profiles
Digital presenceMailMyStatements compliance and trust
Trust signalCompliance1 record
MailMyStatements financial estimates
Financial estimateRevenue estimate
Valuation estimate
MailMyStatements leadership team
Management profileNumber of profiles
Profiles3 records
MailMyStatements funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MailMyStatements M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MailMyStatements
What does MailMyStatements do?
MailMyStatements provides outsourced patient statement printing, mailing, and digital billing services to healthcare providers, billing companies, hospitals, and third-party collection organizations. Its BillingCycle Plus platform extends the core offering with SMS campaigns, eStatements, an AI-powered Chat to Pay chatbot, QR-code payments, and card-on-file payment plans. Multi-channel payment processing (credit card, ACH/eCheck, text-to-pay, QR) and a white-label EasyAdmin partner portal round out the product set.
Is MailMyStatements a public or private company?
MailMyStatements is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MailMyStatements founded?
MailMyStatements was founded in 2006. It employs 11 to 50 people.
Where is MailMyStatements based?
MailMyStatements is headquartered in Castle Rock, United States, in the North America region.
How does MailMyStatements make money?
Four revenue lines are on record. Patient Statement Printing and Mailing is the primary driver. The others are digital Communications (eStatements/SMS), patient Payment Processing and partner/White-Label Services.
Who are MailMyStatements's main competitors?
Direct peers on record are Cedar, PatientPay, Collectly, Rectangle Health, HealthPay24, PayGround and CarePayment. Broad incumbents are Waystar, Phreesia and VisitPay (a Flywire company).
Does MailMyStatements have an API?
Yes. MailMyStatements offers API integration capabilities allowing custom integrations with existing third-party systems. The API enables healthcare providers to connect their practice management systems, send electronic medical data from any database or system, and integrate patient statement and payment functionality into their workflows. The company provides white-label management through their EasyAdmin portal with API integration for partners. The platform supports integration with Epic SmartText Statements.
What industry is MailMyStatements in?
MailMyStatements's product category is Healthcare Patient Billing Services. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAMAJAH, Healthcare Billing & Patient Payments Presentment. Its NAICS code is 518 and its SIC code is 7372.