What IncrediTek does

IncrediTek is a Service Disabled Veteran Owned Value Added Reseller and services company that designs, integrates, installs, and maintains carrier-class telecommunications networks for U.S. service providers, federal agencies, and data center operators. Founded in 2004 in Belcamp, Maryland, the company delivers end-to-end professional and support services — including product forecasting, project and quality management, warehousing, advanced fiber testing (OTDR, fiber characterization, chromatic and polarization mode dispersion), commissioning, Engineer Furnish & Install (EF&I), rack integration, live traffic rolls, outside plant work, spares management, equipment removal, and 24/7/365 emergency restoration. It is ISO 9001:2000 and TL 9000 certified and operates a proprietary customer portal ("Live Game Board") that tracks projects from order through invoicing.

The company's commercial model combines professional services revenue (engineering, installation, commissioning, kitting, and managed spares) with low-ticket product resale. Its product catalog is narrow and tactical — DS3 cables for Alcatel-Lucent DMX/DMXtend platforms, cable testers, fiber optic cleaning sticks, Chemtronics QbE cleaning systems, Velcro One-Wrap straps, NO-OX-ID rust preventative, fish paper insulation, and TELCO color-matched precision paint — sold through an online store and bundled into field deployments. Pricing on services is project-based and quote-driven; pricing on resale items is per-unit, publicly listed, and pay-as-you-go.

IncrediTek goes to market through a direct enterprise sales force targeting Tier-1 carriers (Verizon, Alcatel-Lucent/Nokia, Fujitsu, CIENA) and government buyers, supplemented by channel relationships and a federal subsidiary, ITekFED Government Solutions, established in 2016 to resell BlackRidge Technology identity-based network security. The company runs regional operating units across the Mid-Atlantic, New Jersey, and Pennsylvania/Ohio/West Virginia, and serves a small set of anchor customers where it holds approved-vendor status and acts as an authorized reseller. The company is privately held, founder-led by CEO Adam Pattisall, self-funded at inception, and has not disclosed institutional funding or M&A activity.

Name

IncrediTek

Legal name

IncrediTek, Inc.

Website

https://increditek.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

IncrediTek is a Service Disabled Veteran Owned Value Added Reseller and services firm that delivers engineering, installation, commissioning, EF&I, and 24/7 emergency restoration for carrier-class telecom networks, serving Tier-1 U.S. carriers, federal agencies, and data center operators nationwide.

Ownership category

akta.pro rank

Product category

Telecommunications Infrastructure Services

SIC

Wholesale-Electronic Parts & Equipment, Nec (5065), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Data, Communications & Fiber Optic Cable (IMADAMAD)

Keywords

• Telecommunications services
• Network infrastructure support
• Value-added reseller
• Fiber optic services
• Network deployment services

Headquarters

HQ city

Belcamp

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Services: Program management, asset management, engineering, installation, provisioning, commissioning, kitting, maintenance support services. Core revenue stream for telecommunications infrastructure deployment.
2. Product Sales (VAR): Value-added reseller of telecommunications equipment and supplies including cable testers, fiber optic cleaning products, network components. Products sold include DS3 cables, Velcro straps, NO-OX-ID rust preventative, Chemtronics cleaning systems, and precision color paints.
3. Remote Spares Management: Spares inventory planning and management services with rapid dispatch options (4hr, 8hr and NBD) to improve network reliability.
4. Federal Solutions Resale: Reselling BlackRidge Technology identity-based network security solutions to Federal Government agencies through ITekFED Government Solutions subsidiary.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

IncrediTek is a premier value-added reseller (VAR) and service and support company for carrier-class telecommunications networks. It delivers professional services including program management, engineering, installation, commissioning, fiber testing, supply chain management, warehousing, and 24/7/365 emergency restoration for enterprise telecommunications carriers, and resells complementary telecom hardware, fiber optic cleaning supplies, cable testers, and network consumables.

Product overview

IncrediTek is a Value Added Reseller (VAR) and Service and Support Company that operates as a portfolio of telecommunications products and professional services. The product offering consists of eight resale product lines (Cable Testers, Velcro Brand One-Wrap Straps, NO-OX-ID, Chemtronics Fiber Optic Cleaning System, Precision Color Paint, Fish Paper, Cleaning Sticks, and DS3 Cables) complemented by professional services including Product Forecasting, Project Management, Quality Management, Warehousing, and support services such as Advanced Fiber Services, Commissioning, Engineer Furnish & Install (EF&I), Live Traffic Rolls, Rack Integration, Outside Plant (OSP), Spares Management, Equipment Removal, and Emergency Restoration. The company also offers VAR-specific services including Inventory Control, Supply Chain Management, and Asset Management.

Differentiator

Problem solved

Functional benefit

Products and services

• DS3 Cable for ALU DMX and DMXtend 24 Pack coax cable with ALU proprietary connector used to cable the ALU DMX/DMXtend DS3 ports, sold as a value-added resale product for telecom carrier customers.
• Cleaning Sticks Metal Shaft Cleaning sticks used for cleaning the end face of fiber optic connectors mounted in bulkhead adapters used on patch panels, test equipment, and components.
• Cable Testers (DMX Cable Tester) DMX test board designed for loop back testing at MDSX. Connectors mimic the layout on the rear of DMX and DMXtend for full cable dress testing.
• Velcro Brand One-Wrap Straps VELCRO Brand One-Wrap general purpose ties for controlling and organizing wires, cords, and cables, designed for heavier-duty indoor or outdoor use.
• NO-OX-ID Rust preventative that achieves corrosion protection by blocking corrosion with a barrier coating, available in small disposable one-time use tubes.
• Chemtronics Fiber Optic Cleaning System Complete fiber optic cleaning system featuring the QbE cleaning platen, providing both wet and dry connector cleaning options without refills or expensive mechanisms.
• Precision Color Paint TELCO color-matched precision touch-up paint available in Blue Network Bay, Grey Network Bay, and Orange fiber rack colors, with brush-in-cap bottles.
• Fish Paper Pre-cut insulating material used between equipment and cables, available in 2.5 x 5, 2.5 x 10, and 10 x 24 inch sizes.
• Professional Services for Telecommunications Networks A bundled suite of professional services including Product Forecasting, Project Management, Quality Management, and Warehousing that supports telecom carrier network deployment and operations.
• Telecom Network Support Services A bundled suite of field support services including Advanced Fiber Services (OTDR, fiber characterization, chromatic dispersion, polarization mode dispersion testing), Commissioning, Engineer Furnish & Install (EF&I), Live Traffic Rolls, Rack Integration (Rack & Stack), Outside Plant (OSP), Spares Management, Equipment Removal, and 24/7/365 Emergency Restoration for carrier-class networks.
• Value Added Reseller (VAR) Services VAR services encompassing Asset Management (Inventory Control, Product Forecasting, Warehousing), Project Management Services, and Supply Chain Management Services including inventory management, kitting and assembly, software/firmware flashing, spares management, and delivery services for telecom carrier customers.
• Federal Government Cybersecurity Solutions Resale of BlackRidge Technology identity-based network security solutions to Federal Government agencies through IncrediTek's ITekFED Government Solutions subsidiary, including First Packet Authentication technology that stops cyber-attacks and protects against insider threats before network sessions are established.

Quantifiable outcome

• 2600% revenue growth from 2006 to 2008
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BlackRidge TechnologycoreGTM or Marketing Partner · 16 March 2016IncrediTek's subsidiary ITekFED Government Solutions partners with BlackRidge Technology to provide Federal sector with advanced identity-based network security solutions. BlackRidge provides First Packet Authentication technology that stops cyber-attacks and protects against insider threats before network sessions are established.
• Ciena Government Systems, Inc.coreGTM or Marketing Partner · 16 March 2016Joint partnership within the Federal sector to deliver BlackRidge identity-based network security solutions. Ciena Government Systems is an existing Federal partner with established relationships.
• FujitsucoreChannel Partner/ Reseller/ DistributorIncrediTek is on Fujitsu's approved vendor list for optical networking integration services. This is noted as a very hard list to get on, requiring strong industry reputation and service quality.
• Alcatel-LucentcoreChannel Partner/ Reseller/ DistributorVAR agreements between Alcatel-Lucent and IncrediTek for telecommunications equipment resale and integration services.
• VerizoncoreChannel Partner/ Reseller/ DistributorIncrediTek is an authorized reseller of Verizon equipment, builds equipment to Verizon specifications, installs it to connect Verizon offices, and provides engineering and installation services.
• AT&TminorStrategic or Co-development PartnerIncrediTek participated in AT&T's Operation Hand Salute, a national education program for service disabled veteran-owned businesses, making connections within the veteran-owned business network.
• CIENA CorporationcoreChannel Partner/ Reseller/ DistributorVAR relationships and Dense Wavelength Division Multiplexing (DWDM) systems support. CEO Adam Pattisall held Director of Worldwide Service and Support position at CIENA from 1995-1999.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• CCI Systems: Provides engineering, integration, and construction services to telecom carriers and utilities. Comparable mid-size telecom infrastructure services profile with national footprint and federal contracting experience.
• AFL Telecommunications: Provides telecom network installation, engineering, and fiber-related services to carriers; directly comparable in scope to IncrediTek's EF&I and fiber services offering. IncrediTek's Director of Engineering previously worked at AFL Communications, confirming proximity in business model.
• KGP (formerly KGPCo / Precision Optical Technologies): Telecom supply chain, materials management, and network services provider serving Tier-1 carriers with the same hybrid VAR + professional services model IncrediTek operates. Directly comparable in addressing carrier procurement plus deployment workflows.
• Winncom Technologies: Value-added distributor of telecom and networking equipment serving carriers and integrators with VAR-led services. Comparable in channel role, equipment resale, and project-based professional services delivery.

Broad incumbents

• Black & Veatch: Global engineering, procurement, and construction firm with telecom infrastructure services to carriers and government. Comparable EF&I and emergency restoration capabilities as part of a much broader portfolio.
• MasTec: National infrastructure construction and services firm with substantial telecom services division serving wireless and wireline carriers. Comparable offerings but vastly larger scale and broader verticals (oil/gas, power).
• Quanta Services: Large infrastructure services provider with a telecom segment covering fiber build, engineering, and maintenance for carriers. Directly comparable service lines though at enterprise scale with diversified electric utility exposure.
• Dycom Industries: Large publicly traded specialty contractor providing turnkey telecom infrastructure services to major carriers. Overlaps significantly with IncrediTek's EF&I, OSP, and emergency restoration offerings but at multi-thousand-employee scale.

Others

• CIENA Corporation: Major incumbent optical networking equipment manufacturer for whom IncrediTek serves as a VAR and integration partner (DWDM systems). Not a direct competitor but a key partner/incumbent shaping IncrediTek's services demand.

Regional players

• Calix: Broadband access equipment vendor that works with similar Tier-1 carrier service providers via VAR/service partner channels. Tangentially comparable as telecom equipment ecosystem participant serving similar carrier customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/increditek
• Facebookfacebook.com/IncrediTek-Inc-115771182029

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IncrediTek