Next Level Insurance Agency

Name

Next Level Insurance Agency

Legal name

Next Level Insurance Agency, LLC

Website

https://nextlevel.agency

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Employee Benefits Brokerage

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Individual Health Insurance Brokerage & Distribution (FSAIAEAL)

akta.pro secondary industries

Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ), Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)

Keywords

• Employee benefits brokerage
• Group health insurance
• Benefits administration
• Benefits consulting services
• Claims management support

Headquarters

HQ city

Addison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Others

Revenue model

1. Insurance Brokerage/Commission Revenue: Next Level Insurance Agency operates as an insurance brokerage, earning commissions on employee benefits packages sold to client organizations. They provide custom benefit packages and act as intermediaries between employers and insurance carriers.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Next Level Insurance Agency is an insurance brokerage that designs, administers, and manages custom employee benefits packages for organizations across multiple industries. Service is delivered through the proprietary 7-step Elevate Process covering plan design, market analysis, underwriting, implementation, claims management, employee education, HR resources, and compliance support. The company earns commissions on benefits products placed with carriers and operates from Addison, TX with national scope.

Product overview

Next Level Insurance Agency offers a comprehensive employee benefits management service built around their proprietary Elevate Process—a 7-step methodology encompassing Custom Plan Design, Benefit Administration, Claims Management, Employee Education, Employee Advocacy, Human Resources Support, and Compliance Services. The company also provides specialized Insurance Technology Solutions and sector-specific offerings for Hospitality, Nonprofit, and Construction industries, as well as Medicare Support through a partner. The portfolio represents a unified service offering rather than a software platform, focused on managing risk, optimizing benefits, and improving employee engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Elevate Process Proprietary 7-step employee benefits management methodology covering Discovery & Planning, Data Gather, Market Analysis & Negotiation, Solution Presentation, Finalize Underwriting, Strategy Implementation, and Ongoing Management. Sold to client organizations seeking custom benefits strategy and ongoing administration.
• Custom Plan Design Employee benefits strategy design service that considers industry, culture, market, claims, and technology to create customized benefit packages for client organizations.
• Benefit Administration Technology-enabled enrollment process and payroll integration services for seamless benefits administration for client employers.
• Claims Management Claims issue resolution service with timely response and direct carrier outreach to rectify problems on behalf of employees.
• Employee Education and Advocacy Benefits literacy program that educates employees on their benefits package and serves as a first-to-call resource for plan participants to answer questions, deal with insurance claims, and support employees on their medical journey.
• Human Resources Support Access to HR resources, guidance tools, attorney-reviewed content, employee handbook creation assistance, and training course library for client organizations.
• Compliance Services Education on IRS and DOL filing requirements to help client organizations remain compliant with regulatory obligations.
• Medicare Support Medicare insurance solutions offered through partner Dana Call, providing Medicare Advantage healthcare consulting and agent services to clients and employees; offered via a contracted Medicare partner.

Quantifiable outcome

• Hundreds of employers and tens of thousands of employees achieved better outcomes to health, wellbeing, and reduced spend

Named customers2 records

Segments11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• H&G SystemsminorOthersH&G Systems is a President Grant Y-led company that has partnered with Next Level Insurance for several years. Next Level serves as their trusted advisor for insurance options analysis and benefits challenges. The partnership demonstrates long-term relationship building approach.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Holmes Murphy: Independent employee benefits and risk management brokerage with strong employer-services orientation, similar size-band and vertical specialization. Closely comparable in service mix (benefits, advocacy, communications) and entrepreneurial culture.
• The Kafoury Armstrong Company: Texas-based independent employee benefits brokerage serving small-to-mid employers across multiple verticals. Similar size, regional concentration and benefits-brokerage service mix to Next Level, particularly relevant as a Dallas-area peer.
• Leavitt Group: Mid-market insurance agency/brokerage with multi-vertical employer benefits expertise and strong presence across the U.S. Similar mid-sized brokerage focused on employer benefits, risk management and HR advisory for small-to-mid employers.

Broad incumbents

• Hub International: Insurance brokerage providing employee benefits, commercial and personal insurance across North America. Closely comparable business model (commission-based brokerage), with scale advantage and broader carrier relationships.
• Brown & Brown: Large publicly traded insurance broker with strong employer benefits practice serving mid-market employers. Closely comparable in target customer and benefits brokerage services, with much broader geographic and product reach.
• USI Insurance Services: Top-10 U.S. insurance brokerage serving mid-market and large employers with property/casualty, employee benefits and retirement consulting. Comparable in targeting employer benefits accounts but operating at much greater scale and vertical breadth.
• Acrisure: Fast-growing, tech-enabled insurance brokerage serving businesses and individuals across benefits, P&C and wealth. Overlapping employer benefits placement model with very large national scale.
• OneDigital: Large national employee benefits and HR consulting brokerage with full-service capabilities. Direct competitor in the group benefits brokerage space serving small-to-mid-market employers across multiple verticals, with significantly deeper resources.
• NFP (an Aon company): Comprehensive insurance brokerage and advisory serving mid-market employers with benefits, retirement and P&C. Overlapping customer base and brokerage model with significantly broader national footprint post-Aon acquisition.

Emerging players

• Lighthouse Benefits Group: Independent employee benefits brokerage offering custom plan design, administration and advocacy for small-to-mid employers. Comparable boutique brokerage model with emphasis on client experience and custom solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Next Level Insurance Agency