OfficeBox
- Company typePrivate
- Founded2005
- HeadquartersBunschoten, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What OfficeBox does
OfficeBox (legal entity BoxWares B.V.) is a privately held Dutch managed ICT and cloud services provider headquartered in Bunschoten, operating since 2005 with a staff of 11–50. The company delivers fully managed private cloud workspaces (Werkplek Online), Microsoft 365-based productivity solutions (Officebox 365), cloud-based VoIP telephony (Telefonie Online, powered by Xelion), managed connectivity, cloud hosting, hardware procurement, and layered security services (Barracuda PhishLine training, DUO two-factor authentication) to small and mid-sized Dutch organizations.
The technology stack is built around the Microsoft ecosystem under a Gold Partner relationship, hosted on Equinix infrastructure in Amsterdam and integrated with Xelion (telephony), Barracuda (security), Cisco (networking), and DUO (identity). Officebox holds ISO 27001 certification and positions itself on 100% tailored (maatwerk) private cloud deployments, direct customer access to system administrators, and free unlimited 24-hour telephone support.
The business model is primarily recurring monthly managed-service subscriptions (ICT outsourcing, telephony, connectivity, hosting) supplemented by one-time hardware sales and professional services such as Microsoft Copilot adoption training. Distribution is sales-led, led by the commercial director and operations manager conducting direct customer visits, complemented by content marketing and a Quickscan lead-generation tool. Customer segments are organized by vertical, with primary focus on non-profits/charities, accountants, and associations/foundations, and secondary expansion into legal/notary, education, and industrial SMB customers in the Netherlands.
OfficeBox firmographics
Firmographics- Name
- OfficeBox
- Legal name
- BoxWares B.V.
- Website
- https://officebox.nl
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
OfficeBox industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Service Desk & ITSM Outsourcing (BPAEAMAF), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
Keywords
Where OfficeBox is headquartered
LocationHeadquarters
- HQ city
- Bunschoten
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
OfficeBox business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed ICT Services: Recurring monthly subscription model providing complete ICT outsourcing including cloud workspace, Microsoft 365, telephony, connectivity, hosting, and hardware under a fixed monthly fee. Customers receive a private cloud environment configured to their needs with free 24-hour telephone support included.
- Hardware Sales: Sale of professional hardware from branded suppliers (A-brands), fully configured and ready to use, at competitive purchase prices. Includes optional Hardware Insurance Plan for next-day device replacement.
- Connectivity Services: Managed internet connectivity services providing high bandwidth, quality guarantees, and security through Cisco firewall and IP-VPN, using providers such as KPN, Eurofiber, Tele2, and NDIX.
- Training Services: Training services including Microsoft Teams webinar training on location, Copilot adoption training, and inspiration sessions for AI tools usage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Telefonie Online Basis |
| Subscription | Monthly | Telefonie Online Standaard |
| Subscription | Monthly | Telefonie Online Uitgebreid |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
OfficeBox product offering
Product offeringCore offering
Officebox delivers fully managed ICT and cloud outsourcing to Dutch SMB organizations through bundled monthly subscriptions that combine private cloud workspace (Werkplek Online / Officebox 365), Microsoft 365 productivity, cloud-based VoIP telephony (Telefonie Online via Xelion), managed internet connectivity, hosting, hardware procurement, and security services. All packages include free 24-hour telephone support and a self-service customer portal, with each deployment custom-configured as a private cloud environment.
Product overview
OfficeBox is an ICT and cloud provider offering a unified portfolio of managed IT services. The core offering consists of cloud workplace solutions (Werkplek Online, Officebox 365, Microsoft 365), cloud-based VoIP telephony (Telefonie Online powered by Xelion), and managed hosting/internet connectivity. These are complemented by security add-ons including Barracuda phishing training, DUO two-factor authentication, and security awareness programs. The company also provides hardware procurement, training services, and a customer self-service portal (Mijn Officebox). Services are designed for small-to-medium businesses with a focus on non-profits, accountants, associations, and charities, offering 100% customization and 24/7 phone support.
Differentiator
Problem solved
Functional benefit
Brands
- Officebox 365: Cloud-based Microsoft Office 365 solutions enabling Bring Your Own Device work with full Microsoft applications accessible across devices.
- Werkplek Online
- Telefonie Online
- Officebox Hosting
- Officebox Internet
- Officebox Hardware
Products and services
- Officebox 365
- Werkplek Online
- Telefonie Online
- Officebox Hosting
- Officebox Internet
- Officebox Hardware
- Barracuda PhishLine Security Awareness Training
- DUO Two-Factor Authentication
- Trainingen (IT Training Services)
- Microsoft 365 Implementation and Support
Quantifiable outcome
- Save up to 30% on ICT and telephony costs
- +2 more outcomes
Companies that use OfficeBox
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
OfficeBox technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability5 records
Feature7 records
OfficeBox partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreOfficebox is a Microsoft Gold Partner, authorized to sell Microsoft products including Microsoft 365, Dynamics, and Azure. The Gold Partner status requires annual competency assessments of both staff and the company through exams and performance tests. As a Gold Partner, Officebox has access to exclusive product training materials, pre-sales and implementation support, and direct Microsoft support channels. The partnership is central to Officebox's service delivery, as most of their managed services are built on Microsoft 365 and Azure infrastructure.
- XelioncoreOfficebox partnered with Xelion, a leading provider of innovative business communication solutions, to deliver Officebox Telefonie Online with Xelion. This partnership elevated their cloud telephony service from a proprietary solution to an advanced cloud-based system supporting voice calls, video conferencing, and chat services through one platform. The partnership was further extended to include WhatsApp for Business integration within the Xelion platform, enabling businesses to receive and manage WhatsApp messages centrally alongside other communication channels.
- Barracuda NetworkscoreOfficebox offers Barracuda PhishLine, a cybersecurity and phishing training solution that helps organizations train employees to recognize and avoid phishing attacks. The solution includes phishing simulations, automated awareness training modules, and detailed reporting. Officebox provides periodic reviews of simulation reports to track progress and identify areas for action. Barracuda's spam filtering is also used to protect customer email environments.
- DUO SecuritycoreOfficebox partnered with DUO Security to provide two-factor authentication (2FA) to customer accounts. DUO validates users through push notifications on their phone, phone calls, or access codes. This partnership strengthens account security for Officebox customers by adding a second layer of identity verification beyond passwords.
- EquinixcoreOfficebox hosts its server infrastructure in Equinix's Amsterdam data center, leveraging Equinix's carrier-neutral, world-class data center facilities for reliable, secure, and high-availability hosting of customer cloud environments, including their VoIP PBX and private cloud solutions.
- Ingram MicrominorIngram Micro is listed among Officebox's technology partners, serving as a distribution partner for hardware and software products.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
OfficeBox competitors and assessment
Company assessmentBroad incumbents
- KPN (Business / KPN Één): Incumbent Dutch telecommunications operator offering cloud workplace, Microsoft 365, and managed connectivity. A larger established provider in the same end-to-end ICT stack, often competing for the same Dutch SMB accounts.
- Bechtle: Large European IT services and managed workplace provider with Microsoft partnership. Broader, established player in the same managed cloud workplace and Microsoft 365 services space, with presence across Europe including the Netherlands.
Direct peers
- Cegeka: Belgian/Dutch managed services and cloud provider with Microsoft Gold Partner status. Overlaps with Officebox on Microsoft 365, cloud workspace, and managed infrastructure for SMB/mid-market in the Benelux region.
- SLTN: Netherlands-based managed services provider offering cloud, connectivity, and workplace solutions to Dutch mid-market. Comparable in targeting Dutch organizations with bundled cloud/communication services.
- Voys: Dutch cloud telephony and ICT provider for SMBs. Direct competitor in cloud PBX/VoIP services and managed workplace for Dutch small businesses, mirroring Officebox's Telefonie Online plus managed service stack.
- Pink Elephant: Netherlands-based managed services and cloud provider serving Dutch mid-market. Comparable in providing managed cloud, Microsoft services, and ICT outsourcing.
- Simac: Large Dutch managed IT services and workplace provider. Closely comparable to Officebox in offering managed cloud workplace, Microsoft 365 services, and telephony to Dutch mid-market and SMB customers.
- Voiceworks (now Voys/Voiceworks combined): Dutch cloud communications and managed services provider focused on SMBs. Directly comparable Telefonie/UCaaS and hosted workplace offerings in the Netherlands.
- Contec (Conclusion): Dutch managed services provider offering cloud workplace, Microsoft 365, and managed connectivity for mid-market. Closely comparable in Dutch managed-services customer base and Microsoft-centric stack.
Others
- Xelion: Cloud telephony platform vendor that powers Officebox's Telefonie Online. Serves as the underlying technology supplier and also competes indirectly via its own partner/reseller channel for Dutch SMB cloud communications.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
OfficeBox social profiles
Digital presenceOfficeBox compliance and trust
Trust signalCompliance2 records
OfficeBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
OfficeBox leadership team
Management profileNumber of profiles
Profiles5 records
OfficeBox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OfficeBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OfficeBox
What does OfficeBox do?
Officebox delivers fully managed ICT and cloud outsourcing to Dutch SMB organizations through bundled monthly subscriptions that combine private cloud workspace (Werkplek Online / Officebox 365), Microsoft 365 productivity, cloud-based VoIP telephony (Telefonie Online via Xelion), managed internet connectivity, hosting, hardware procurement, and security services. All packages include free 24-hour telephone support and a self-service customer portal, with each deployment custom-configured as a private cloud environment.
Is OfficeBox a public or private company?
OfficeBox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OfficeBox founded?
OfficeBox was founded in 2005. It employs 11 to 50 people.
Where is OfficeBox based?
OfficeBox is headquartered in Bunschoten, Netherlands, in the Europe region.
How does OfficeBox make money?
Four revenue lines are on record. Managed ICT Services are the primary driver. The others are hardware Sales, connectivity Services and training Services.
Who are OfficeBox's main competitors?
Broad incumbents on record are KPN (Business / KPN Één) and Bechtle. Direct peers are Cegeka, SLTN, Voys, Pink Elephant, Simac, Voiceworks (now Voys/Voiceworks combined) and Contec (Conclusion). Xelion is listed as an others.
Does OfficeBox have an API?
No public API is recorded for OfficeBox.
What industry is OfficeBox in?
OfficeBox's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 5182 and its SIC code is 8744.